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Grand Kempinski Hotel Shanghai

#42 of 3,987 Hotels in Shanghai
Certificate of Excellence
No.1288 Lujiazui Ring Road, Pudong District, Shanghai 200120, China (Formerly Gran Melia Hotel)
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1 room 1 guest
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Grand Kempinski Hotel Shanghai
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557 Reviews from our TripAdvisor Community

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Traveler rating
    318
    171
    48
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
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English first
  • All months
    (557)
  • Mar-May only
    (134)
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    (159)
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    (144)
  • Dec-Feb only
    (120)
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Paris, France
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have stayed about 5 times in the Kempenski. The pool on the 30th floor has a wonderful view of Puxi and a nice skylight. The breakfast buffet is one of my favorite in all of Asia. The rooms are spacious and beautifully furnished and the bathrooms have both showers and bathtubs. Truly a great experience for a business trip.

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Worcester, United Kingdom
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel had all the comfort and expectations that you would expect to find in a quality International 5 star hotel , my room contained all the amenities and was very clean and well presented.A good selection of restaurants, although I did find the lower ground floor breakfast room exceptionally busy and noisy in the mornings, but then I do... More 

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Chennai (Madras), India
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

In the middle of the business district a tall rise building. State of the art facilities in the rooms. Everything automated. The shower room was a pleasure and it felt like someone was massaging you, water flowing in from all directions. The beds were great and since we stayed in a high rise floor, there was absolutely no noise. Well... More 

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Arbon, Switzerland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was very clean and equipped with precious materials, Service at front desk and Lobby area was very friendly and helpful. Swimming Pool and Bar on Top floor had been epic (most exciting)! Big choice for breakfast.

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Malaysia
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its located at the east side of Pudong. Its about 10 min walk to the Zheng Dai Shopping Centre and IFC also next to it. Very convenient if you wish to look for food. Room: Good- Executive floor room overlooking the river. Good view! The bed consider good, not as firm as those typical hotel bed in China i.e. very... More 

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Hamburg, Germany
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

We liked this hotel from the first moment; Friendly and helpful service continued during our stay. Club-level rooms are perfect since the lounge breakfast and free teatime and happy-our service is outstanding. Spectacular view from the pool in the top floor.

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Concord, Massachusetts
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Luxurious. Primo, comfortable bed, impeccably clean, wonderfully professional and responsive staff. Breakfast buffet was unbelievable ... so many delicious options. The gym on the upper floor had a view of the Oriental Pearl and the whole of Shanghai. I would return in a heartbeat!

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Tehran, Iran
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel two times for business purpose. It is very good hotel with big rooms. beds and pillows are comfortable and make you very good dream. There is free bottle of water for you every day. rooms are very clean. Breakfast is good although i do not like Chinese food. its location is great, every night... More 

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Kempinski_Shanghai, Public Relations Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest , Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceed your expectation. Thank you for your nice comment again,... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at Kampinski for a week, excellent staff and excellent service, rooms are spacious and high quality. The hotel is in a great location. The only thing to know is that the hotel to the chinese is known as "Kabinsiji" so If you tell a driver kempinski they wont register where to go :)

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Kempinski_Shanghai, Public Relations Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, Thank you for sharing your experience and comments. We are very pleased you find the quality of service and staff attention excellent and we look forward to welcoming you back on your regualr visits to Shanghai. Best regards More 

Liverpool, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved my stay here. I love when hotels make extra attention to the bathroom and it was just like heaven inside. I could not wait to jump into the bath. The only thing is the lighting in the bathroom, could be better for make up purposes so that you don't have to adjust your head to see better (ladies... More 

Was this review helpful? Yes 1
Kempinski_Shanghai, Public Relations Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest It is a joy to receive such nice compliment on our hotel for the guest room as well as our facility. We are glad that you had a wonderful experience and we appreciate your recommendation of Grand Kempinski Hotel Shanghai as choice hotel to stay, look forward to welcome you back on your next visit to Shanghai. Hope... More 

Hotel Review Summarization

What travelers say

  • Red level(12)
  • Swimming pool(4)
  • Financial district(3)
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Other (14)
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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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