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Grand Kempinski Hotel Shanghai

5.0 of 5 No.1288 Lujiazui Ring Road, Pudong District, Shanghai 200120, China (Formerly Gran Melia Hotel)
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Certificate of Excellence 2014
Grand Kempinski Hotel Shanghai
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Grand Kempinski Hotel Shanghai
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491 reviews from our community

Traveler rating
    277
    153
    44
    13
    4
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34
69
15
218
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Rotterdam, The Netherlands
Top Contributor
55 reviews 55 reviews
49 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is an amazing Hotel for business purposes. It looks very modern. The indoor pool is large enough to enjoy after a hard and long day in Shanghai. Restaurants and bars are available on site. Room was spacious and very clean.

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Pune
Top Contributor
92 reviews 92 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for three nights. The room was spacious and well maintained. Very close to the Oriental Pearl Tower and the subway station. Great city views from the room, pool and the gym. We enjoyed our stay, nothing to complain

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Chelmsford, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The reception team were very good and I received a minor upgrade on arrival for no apparent reason other than their goodwill. The room was spacious and contained everything you might reasonably need in a business hotel. Wifi works well. 2 of the lamps didn't work (desk and soft seat) which was a shame, but everything else worked well. The... More 

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Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel deserves a good review, because the rooms were well appointed, the daily breakfast buffet was super tasty and staff were as helpful as any in China (although, not quite up to Western standards for a luxury hotel). However, it was very far from the Bund, and as a leisure traveler I found it to be a huge pain... More 

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Melbourne, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited the hotel in October last year for a few nights. I only booked it because I have a GHA membership and can get a free upgrade, but boy did I make the right choice. First of all, our room was huge! It had lots of floor to ceiling windows and many nights I just found myself sitting in... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very good hotel, with great location and amazing rooms. Perfect for business or vacation, I highly recommend the hotel. Fair price for an amazing hotel. The service was great and the experience as a whole very positive, I would come back and encourage others to go.

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Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Located in pudong next to the aquarium. About 10 minutes walk to IFC. Hotel room is modern and large with all amenities. Service at front desk was excellent. However, I cannot say the same for the service at lounge at the lobby. Had a lot of drinks at the lobby...beer and cocktails..when we asked for extra peanuts, to our dismay,... More 

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Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, Greetings from Grand Kempinski Hotel Shanghai! Thank you for taking your precious time to share your comments. It was our pleasure to provide you with an enjoyable experience with us. We shared your comments with our management team and we will spare no effort to make improvement in regards to your unpleasant experiences. We look forward to welcoming... More 

Shanghai, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I had a staycation over New Years Night in this hotel. We only live 3 metro stations away but wanted to escape the area we live and avoid the traffic madness after midnight. So we booked the New Years Eave package witch included a deluxe room with view to The Bund, free minibar, and a invitation to... More 

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Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, Greetings from Grand Kempinski Hotel Shanghai! Thank you for taking your precious time to share your comments. It was our pleasure to provide you with an enjoyable experience with us. We shared your comments with our management team and we will spare no effort to make improvement in regards to your unpleasant experiences. We look forward to welcoming... More 

Boston MA
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel was in the new Shanghai (Pudong side of the Huangpu river). It is easier to travel to outer destinations from this side as there are only a few (maybe 4-6) ways to cross the river from old Shanghai (the Bund side). Hotel is modern, bed was comfortable, rooms was modern with many amenities. European hotel chain, so the cafe... More 

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Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write your precious comments! We are glad to know that we have succeeded to meet your expectations and provide you with a pleasant stay. We highly appreciate your kind words and we are looking forward to welcoming you again. Best regards, Henk Meyknecht General Manager More 

INDIA
Top Contributor
99 reviews 99 reviews
54 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 18, 2014

one of the best places to stay in Shanghai. Amidst skyscrapers and well connected with the city, this hotel offers the best of hospitality and service. We stayed for 3 nights and were very happy with the breakfast and lounge facilities.

Was this review helpful? Yes 1
Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write your precious comments! We are glad to know that we have succeeded to meet your expectations and provide you with a pleasant stay. We highly appreciate your kind words and we are looking forward to welcoming you again. Best regards, Henk Meyknecht General Manager More 

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Additional Information about Grand Kempinski Hotel Shanghai

Address: No.1288 Lujiazui Ring Road, Pudong District, Shanghai 200120, China (Formerly Gran Melia Hotel)
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Kempinski Hotel Shanghai 5*
Number of rooms: 686
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Also Known As:
Gran Melia Shanghai Hotel Shanghai
Hotel Style:
#15 Family Hotel in Shanghai
#27 Spa Hotel in Shanghai
#39 Business Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#50 Romantic Hotel in Shanghai
#268 Best Value Hotel in Shanghai

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