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Grand Kempinski Hotel Shanghai

5.0 of 5 No.1288 Lujiazui Ring Road, Pudong District, Shanghai 200120, China (Formerly Gran Melia Hotel)
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Certificate of Excellence 2014
Grand Kempinski Hotel Shanghai
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Grand Kempinski Hotel Shanghai
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479 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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INDIA
Top Contributor
97 reviews 97 reviews
53 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

one of the best places to stay in Shanghai. Amidst skyscrapers and well connected with the city, this hotel offers the best of hospitality and service. We stayed for 3 nights and were very happy with the breakfast and lounge facilities.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

My husband and I live in Ningbo and traveled to Shanghai for a weekend away. Everything about this hotel was amazing! It's location is perfect, 2 minutes from the metro, IFC mall and the beautiful Pearl Tower. Our bedroom had an amazing view of the bund-like looking at a postcard! We had access to the executive lounge which was great-... More 

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Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write your precious comments! We are glad to know that we have succeeded to meet your expectations and provide you with a pleasant stay. We highly appreciate your kind words and we are looking forward to welcoming you again. Best regards, Henk Meyknecht General Manager More 

Bangkok, Thailand
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

I travelled to Shanghai during the October break. First impression, nice & speacious lobby. The front desk staff were very friendly and helpful. We got to our room in no time at all. Our room had a great view of the river. The room itself is huge though we had a sofa bed set up of the kids. House keeping... More 

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Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, Greetings from Grand Kempinski Hotel Shanghai! Thank you for taking your precious time to share your comments. It was our pleasure to provide you with an enjoyable experience with us. We are happy to learn that you enjoyed our lobby, room and concierge service. We shared your comments with our management team and we will spare no effort... More 

Farkë, Tirane, Albania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the minute you walk into the foyer it says wow. =Great bang for bucks , staff helpful and pleasant , good buffet breakfast and comfortable rooms and amenities. Walk down the road towards Pearl Tower and some popular local eateries or cruise along the river and sample the western style traditional restaurants ie Italian , French etc . We... More 

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Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write your precious comments! We are glad to know that we have succeeded to meet your expectations and provide you with a pleasant stay. We highly appreciate your kind words and we are looking forward to welcoming you again. Best regards, Henk Meyknecht General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

Shanghai is great for a stop over or if one is conducting business. If you have to stay in Shanghai the the Grand Kempinski is one to consider very strongly. I spent 4 nights at kempinsky. The room is nice and very clean. Very recomended hotel. Good location . Near from subway station, oriental pearl tower and the bund..

Was this review helpful? Yes 1
Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write your precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai. We are pleased to learn that you truly enjoyed our location and nice room. Thank you for your nice comment again, which encourages... More 

Rotterdam, The Netherlands
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 4, 2014

We have recently moved our corporate hotel to this relatively new Grand Kempinski Hotel in Pudong. The hotel hardware is well maintained, rooms are spacious and nicely outfitted. View and location are great as you can just turn the corner, walk along the river and get to the nice restaurants and bars. Pearl Tower is stone throw away. Restaurants are... More 

Was this review helpful? Yes 1
Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear Guest, Greetings from Grand Kempinski Hotel Shanghai! Thank you for taking your precious time to share your comments. It was our pleasure to provide you with an enjoyable experience with us. We are happy to learn that you enjoyed our location, facilities, service and Red Passion Bar on Floor 30. We shared your comments with our management team and... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

Spent 6 days in this hotel in october. We had a room on the executive floor so breakfast and free drinks (17 - 21) was included in the lounge, highly recommended and well worth the extra cost. Everything was top notch. The staff spoke passable English. The sky bar at the 30th floor has an excellent view and unlike the... More 

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Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write your precious comments! It was our great pleasure to be able to provide you with a good experience in Shanghai. We are thrilled to learn that you enjoyed our Executive Lounge, attentive service and 30th Red Passion Bar. Thank you for your nice comments... More 

Lucknow, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed October 26, 2014 via mobile

Kempinsky is a good brand. Everything about the hotel is five star but all it needs is a superior service that distinguishes one five star from another. The distinction earned by a rival like Hyatt or a Four Seasons is due to that class of service. Though I have nothing to complaint about as such and the lady at the... More 

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Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write your precious comments! It was our great pleasure to be able to provide you with a good experience in Shanghai. We are thrilled to learn that you enjoyed our facilities, nice view and Italian restaurant. Thank you for your nice comments again, which encourage... More 

Singapore, Singapore
Top Contributor
52 reviews 52 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 30, 2014

I stayed 3 nights at the Kempinski (kai ping shi ji) location is ideal, right opposite my office and very accessible via cabs around the city. There are loads of sightseeing places around the hotel, and good mix of international and local people. Staff at front desk are very helpful as I reuqired their help daily in locating offices. Great... More 

Was this review helpful? Yes
Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write your precious comments! We are glad to know that we have succeeded to meet your expectations and provide you with a pleasant stay. We highly appreciate your kind words and we are looking forward to welcoming you again. Best regards, Henk Meyknecht General Manager More 

Canberra, Australia
Top Contributor
154 reviews 154 reviews
67 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed September 28, 2014

I liked the Grand Kempinski - it is a great location if you need to be in Pudong. Why? * Great views from the river-side. See photo. * Lovely rooms. Really nice, very large. * Breakfast was nice. * Plenty of eating out options. * Close to the subway station - 5 minutes if you walk slowly. I used the... More 

Was this review helpful? Yes 2
Kempinski_Shanghai, General Manager at Grand Kempinski Hotel Shanghai, responded to this review

Dear guest, Greetings from Grand Kempinski Hotel Shanghai. Thank you for taking your precious time to share your comments. We are delighted to know that you have a great stay at our hotel. It was our pleasure to be able to provide you with such a enjoyable experience with us. We are happy to learn that you enjoyed our sumptuous... More 

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Additional Information about Grand Kempinski Hotel Shanghai

Address: No.1288 Lujiazui Ring Road, Pudong District, Shanghai 200120, China (Formerly Gran Melia Hotel)
Location: China > Shanghai Region > Shanghai > Lujiazui
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Kempinski Hotel Shanghai 5*
Number of rooms: 686
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Also Known As:
Gran Melia Shanghai Hotel Shanghai
Hotel Style:
#21 Family Hotel in Shanghai
#26 Spa Hotel in Shanghai
#39 Business Hotel in Shanghai
#43 Romantic Hotel in Shanghai
#43 Luxury Hotel in Shanghai
#273 Best Value Hotel in Shanghai

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