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Wyndham Grand Plaza Royale Oriental Shanghai

#160 of 4,068 Hotels in Shanghai
Certificate of Excellence
No.2288 Pudong Avenue, Pudong New District, Shanghai 200136, China
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Wyndham Grand Plaza Royale Oriental Shanghai
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269 Reviews from our TripAdvisor Community

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Marengo, Illinois
1 review
3 of 5 stars Reviewed 1 week ago

Fix the machines in the health club. Both bicycles are broken 1 treadmill broken, non of the TVs attached to the units work. Deplorable, completely below expectations for a Wyndham property.

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank mccarthyh2016
Singapore, Singapore
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed November 26, 2015

Stayed here for 3 nights during a GAA football tournament, so the hotel was packed full of Irish football players and the staff were busy. However they are infuriatingly robotic and the level of conversational English is very poor. The smallest things are impossible, including the first night where it took 5 different attempts to get the food that was... More 

Helpful?
Thank Little_Miss_Aero_Eng
Tokyo, Japan
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 12, 2015

Stayed at hotel during a convention. Location is not good if you're planning on sightseeing. A good 15-20 minute walk to the nearest subway - I think they have a free shuttle service so best make use of that. Hotel itself is 4 star - good breakfast, nice restaurants, GREAT fitness centre and pool (5 star). Staff very friendly. If... More 

Helpful?
Thank Gassho
Kuala Lumpur, Malaysia
Level Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed October 29, 2015

Stayed for four nights recently while in town for a football tournament. From the moment I booked my reservation, staff were extremely quick to get back to me and gave me full details on everything I required. Check-in was ok; I felt a bit more could have been explained to me about the hotel. For that reason, I believe the... More 

Helpful?
Thank Clarke1013
Israel
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 29, 2015

Very nice room, good breakfast, a bit strange (but efficient) reception manager when we checked-in. Location is far from the places to be and nothing to do around. Taxi is not always easy to get (but staff order them on APP).

Helpful?
Thank BA-Asaf
Newcastle upon Tyne, England, United Kingdom
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed October 17, 2015

Stayed in the Wyndham in Hangzhou a week ago so booked Wyndham Pu Dong, assuming the quality would be the same. Wrong. Exective room was similar quality. Same fixtures and fittings BUT without all the little extra touches such as stationary, dressing table and 'office' area. Royal lounge had the same issue. Fixtures and fittings the same but 'happy hour'... More 

Helpful?
Thank Joanna E
PVG
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 14, 2015

Walked in to hot, stuffy room with no air flow and musty smell. Opened bathroom door and 5' × 3' heavy glass panel fell out of door frame. I managed to keep it from crashing to floor. Taped it in place myself. Could not use that entrance to room for fear panel would fall again. Marble tile in bathroom is... More 

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank White J
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

I thought it was a nice hotel. Really wish staff spoke more english. It's very hard to communicate when asking simple questions. Wanted something light in restaurant. I pretty much was on my own. I was kinda under the impression that these people weren't going to go out of their way to accommodate you. If I was here in Shanghai... More 

Helpful?
Thank scott v
Singapore, Singapore
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed September 27, 2015

The location of this hotel places you miles away from anything of interest in Shanghai and whilst I was there for a business trip you hope to be able to at least walk out onto the street and have quick access to food and sights. The only thing you'll manage in this neighbourhood isn't exactly tourist friendly. Taxis are hard... More 

Helpful?
Thank GeorgeLeeCC
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