We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Hyatt Shanghai

#24 of 3,976 Hotels in Shanghai
Certificate of Excellence
5.0 of 5
Hotel website
Hotel deals
No.100 Century Avenue, Pudong New District, Shanghai 200120, China
Offers & Announcements
Double Your Points
Park Hyatt Shanghai
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #24 of 3,976 Hotels in Shanghai
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Anthony C Ridgewood, New Jersey
Add Photo Write a Review

758 Reviews from our TripAdvisor Community

Traveler rating
    522
    183
    33
    13
    7
See reviews for
58
156
72
212
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (758)
  • Mar-May only
    (208)
  • Jun-Aug only
    (189)
  • Sep-Nov only
    (196)
  • Dec-Feb only
    (165)
All months
Ridgewood, New Jersey
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very good choice in Shanghai. Beautiful, large ultra modern rooms with amazing views. Bar on 100th floor also amazing. Staff are excellent and very helpful. Location very central. High end shopping nearby. All in all excellent experience.

Was this review helpful? Yes
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Anthony C, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We were thrilled to read your comments about our hotel and staff. We will be sure to share your great review with our team who will be most pleased to hear your... More 

Foshan
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was the hotel that I've been dreaming to stay in since the SWFC is being built, the view from the room is just stunning, unfortunately the day I checked in was raining but it didn't affect my feelings, the room is spacious and the view actually looks better with clouds in between over seeing Jinmao Tower and the Oriental... More 

Was this review helpful? Yes
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear William H, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We were thrilled to read your comments about our hotel and staff. We were pleased to hear that you had an enjoyable stay with us. We are lucky enough to enjoy amazing... More 

Edinburgh, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First time traveler to both Shanghai and mainland China so review is obviously subjective. Hotel building impressive (one of it not the tallest in mainland China) but first impressions rather odd with an offset entrance, a very dark interior and a series of connected halls that it was hard to tell where the exit to the next was. An impressive... More 

Was this review helpful? Yes
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Nick W, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We can see that there were a few areas though that we need to work on and we will share them with the whole team. We look forward to welcoming you back... More 

Shanghang County, China
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at many and this is the best hotel in shanghai. Room is great, view is world class(weather and pollution permitting). Pool is stunning. Bar above is great. Downside is food with quality not matching price. So eat elswhere. The buffet at the shangrila is good. Or go find something smaller cooler and more intimate in puxi! Getting... More 

Was this review helpful? Yes
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Kndatkin Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a great pleasure to have you. We are thrilled to hear that you enjoyed our rooms and swimming pool. We are also very pleased to hear that you enjoyed the amazing views from our rooms high up in... More 

SHANGHAI, China
1 review
1 of 5 stars Reviewed 2 weeks ago

the front desk was very very rude and was unresponsive to any requests. the house keeping and room service was slow. the rooms had odour. the spa people were not doing their duties diligently. the cross columns in rooms create a very bad ambience in the rooms and spread negative energy. pl dont stay in these rooms. grand hyatt just... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Rajiv A, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. Our sincere apologies that your stay was far below your expectations. We are very concerned to hear the issues you experienced during your stay with us. We would most certainly like to... More 

Chonburi, Thailand
Top Contributor
81 reviews 81 reviews
70 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 3 nights while I waited for my cruise departing Baoshan port. I have visited Shanghai many times before, but this hotel is part of the SWFC (the 2nd highest building in Shanghai). Tourists pay to visit the observation deck, but the Park Hyatt occupies the highest floors. I enjoyed this unique experience. The Japanese style toilets,... More 

Was this review helpful? Yes
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear mattfs218, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We were thrilled to read you enjoyed your stay and we have shared your review with the whole team. We look forward to welcoming you back to the hotel in the near future.... More 

Hong Kong, China
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The Park Hyatt was designed, literally, as a top hotel in Shanghai but as reflected in its 17th ranking, has failed miserably. It tries too hard to impress, to be grand and exclusive, that it forgets good service. Instead of haute, it ends up being haughty. Perhaps I should quote one of its Assistant Directors, who said that 75% of... More 

Was this review helpful? Yes 3
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Prof_Cheung, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We are most concerned to hear your feedback and sincerely apologise for your stay being far from your expectations. The comments given to you by someone in regards to the nationalities in the... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Only stayed one night for my girlfriends 30th birthday and it was an amazing 5 star experienced, everything I could have hoped for a memorial birthday surprise! Would highly recommend the romance at the park package, as the meal in the living room was fantastic

Was this review helpful? Yes
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Simon R, Thank you for staying with us to celebrate your girlfriend’s 30th birthday. It was certainly a pleasure to have you both with us. We were thrilled to read you enjoyed your stay and we have shared your great review with the team who will be most pleased to hear your feedback. We look forward to welcoming you... More 

Irvine, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

the hotel is wonderful and the room is great. I can not find anything wrong with the room and the service. The only problem I had with the hotel is the internet. It was very bad as it keep coming in and out. For the class of this hotel, this is not accepted. Beside that, everything is great. The gym... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear A Q, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a great pleasure to have you. We are thrilled to hear that you enjoyed our rooms and services. We can see that there were a few areas though that we need to work on and our apologies... More 

Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and i and our friends recently had the privledge of staying at the Park Hyatt. From check-in to check-out we were treated like royalty. Check-in was very professional. Our room was incedible. Imagine a view from the 79th floor! I wish we could have brought the bathroom home. Very large, wooden floors, lots of storage and omg the... More 

Was this review helpful? Yes 1
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear buckeyebill69, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a great pleasure to have you. We are thrilled to hear that you enjoyed our rooms and services. We have shared your review with the whole team. We are also very pleased to hear that you enjoyed the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

625 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (582)
Viewed
Dining (26)
Viewed
Hotel & grounds (41)
Viewed
Room/suite (129)
Viewed
Bathroom (46)
Viewed
View from room (49)
Viewed
Pool/beach area (20)
Viewed
Family/play areas (1)
Viewed
Other (270)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Pool/beach area (4)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (5)
Viewed
Dining (1)
Viewed
Other (30)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay