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Park Hyatt Shanghai

#19 of 4,068 Hotels in Shanghai
Certificate of Excellence
5.0 of 5
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No.100 Century Avenue, Pudong New District, Shanghai 200120, China
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1 room 1 adult
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Park Hyatt Shanghai
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877 Reviews from our TripAdvisor Community

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Shanghai, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had booked the Park Hyatt Shanghai for a stay in Jan, for our Business meeting. This is an excellent hotel that we absolutely love! The service has been superb, and the staff recognised me as a customer who had stayed here before, and present me with the warmest smile and service.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Wee Phurn L
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Wee Phurn L, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you again. It was a very kind review and we are thrilled to see that you enjoyed your stay. We look forward to welcoming you back to Park Hyatt Shanghai in the... More 

Milan, Italy
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is absolutely stunning. The decor is amazing and the view breathtaking. The rooms are very comfortable and pretty big. Wi-fi in the room is very fast. The only negative side is that the staff could be more smiling and more cooperative. They are always very polite but not really friendly.

Helpful?
1 Thank haroundtheworld
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear haroundtheworld, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We are thrilled to hear that you enjoyed our rooms and views. Also, thank you for highlighting the staff and please rest assured that we will focus on this area. We hope you... More 

Singapore, Singapore
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 5 nights for a business trip. The room appears spacious with the use of mirrors and high ceilings. Overall a very pleasant stay and i will definitely return to this hotel for future trips. What i like: 1. The spacious room 2. Great view of the shanghai skyline 3. Quiet. Good noise isolation. 4. Breakfast spread is decent.... More 

Helpful?
1 Thank Jameskee
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Jameskee, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We are thrilled to know that you had a pleasant stay. Meanwhile, thank you for highlighting some areas for us to improve upon and please rest assured that we will focus attention on... More 

London, United Kingdom
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I really like this hotel. It's as great as any other Park Hyatt. It's got amazing views over Shanghai. Very large rooms, possibly one of the nicest rooms in any city hotel I've ever seen. The pool and spa is great. The service is fantastic and very reliable. There is a good bar at the top of the hotel [if... More 

Helpful?
2 Thank Oliver S
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Oliver S, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. It was a very kind review and we are thrilled to see that you enjoyed your stay. We certainly hope we can be of service to you again and hope to welcome... More 

London, United Kingdom
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our expectations for Park Hyatt Shanghai was high given our experience in Park Hyatt Tokyo (which was one of the most amazing experiences we've had in a hotel). Sadly, this particular property did not deliver. Firstly, the good. The hotel is one of the tallest hotels in the world and the views (when it's not cloudy, foggy or polluted) is... More 

Helpful?
2 Thank lohao
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear lohao, We are thrilled to hear that you enjoyed our rooms and Water’s Edge. We are also pleased to hear that our Concierge helped you to find back your missing laptop. However, we can see that there were some areas that let us down which we sincerely apologise for. We are highly focusing on food quality and guest satisfaction... More 

Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved the stay here, the entrance was classily elegant and minimalist. The lobby is at the 87th floor. Our bed overlooks the amazing city views, at night the view was truly fantastic. Room was clean, comfortable and well laid out. Breakfast spread was a great selection and provided amazing views as it was on a really high level, 91st floor.... More 

Helpful?
1 Thank Mei T
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Mei T, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We are thrilled to hear that you loved your stay with us. We are also very pleased to hear that you enjoyed the views from your room. We are lucky to enjoy... More 

Singapore, Singapore
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 31, 2015

I would pay premium to stay at this hotel. Staying here is almost a heavenly experience. Especially after experiencing the hustle and bustle of Shanghai, coming back to the hotel is almost a surreal. The rooms are large with the bed overlooking the floor to ceiling windows. Walk in wardrobe annexed to the bathroom. I love the onsen style bathtub... More 

Helpful?
Thank SitiSaad
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear SitiSaad, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We are thrilled to hear that you enjoyed all the room facilities. We are also very pleased to hear you had a great time at our Living Room. We have shared your kind... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2015

Was quite a busy time in Shanghai, so most places in Shanghai were booked up, and our business partner managed to get us here for a good rate. Spent 4 days of business travel at the luxury end of the market. Service was impeccable at the front desk and at the restaurant. Room was very spacious, clean and comfortable. One... More 

Helpful?
1 Thank Roger L
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Roger L, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. It was a very kind review indeed and we are thrilled to see that you enjoyed your 4-day stay. We certainly hope we can be of service to you again and hope... More 

Tokyo, Japan
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 30, 2015

Looking back on staying here, I feel as though I were in a dream. I really must apologize to anyone who came upon me because I was probably screaming something along the lines of "HOTELS LIKE THIS EXIST!?" There is simply no beating this hotel, and any attempt at putting the experience of being here in words cheapens the entire... More 

Helpful?
2 Thank emillisecond
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear emillisecond, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We are thrilled to see that you enjoyed your luxury trip. We certainly hope we can be of service to you again and hope to welcome you back to Park Hyatt Shanghai soon.... More 

London, United Kingdom
Level Contributor
137 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

The rooms are bang on as usual in this place , far better than the Siem reap Cambodia one that I was at mid year, this is heaven and earth better and deserves best in the city in my opinion, the staff and a little rigid bit guess that's in the training, overall truly magnificent ...don't delay...just book it...thanks to... More 

Helpful?
Thank Andy J
Shanghai_Park_Hyatt, Manager at Park Hyatt Shanghai, responded to this review

Dear Andy, Thank you for taking the time to review Park Hyatt Shanghai after your recent stay with us. It was certainly a pleasure to have you. We were thrilled to know you enjoyed the time during your visit and thank you for your kind review. Meanwhile, thank you for highlighting the area for us to improve upon and we... More 

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Staying in Lujiazui

Neighborhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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