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All 3,925 Shanghai hotels

Crowne Plaza Century Park Shanghai

4.5 of 5 Hotel   |   No.1433 Minsheng Road, Pudong New District, Shanghai 200135, China (Shanghai New International Expo Center)
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Ranked #63 of 3,925 Hotels in Shanghai
Certificate of Excellence 2014
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380 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
12 reviews 12 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

The staff were extra friendly and helpful from the moment I arrived offering tips on places to go, providing the obligatory card with the hotel address and the place I was going to in Chinese.. The breakfast selection was wide enough to cover every nationality. In the evening the same restaurant did not offer a lot of choice, but the... More

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Hastings, United Kingdom
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is not a new hotel and it does little to hide that. For my purpose, visiting the International Expo site it was the closest Crowne Plaza/Intercontinental hotel I could find. I'm loyal to the brand and can usually rely on it. As a Gold Ambassador member I benefited from an upgrade to a Junior Suite. Conversion to LED lighting... More

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Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear MDG424, Thank you for taking your time to share with us the detailed experience of your recent stay here in Shanghai. We offer our sincere apologies for the inconvenience caused which is totally uncompromising with our aim to provide a great experience and value to our guests. The team and I are very concerned with the issues that you... More

LLANDRINIO
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 16, 2014

Its a Crowne Plaza so one expects quality. I was not disappointed. Have stayed here before and once again would recommend it. Efficient check in, clean room,comfortable bed.Decent size bath and walk in shower. Upgraded to Executive floor so complimenary breakfast with great views over the city. Only complaint wish isnt really a complaint but like a lot of hotels... More

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Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear BRUCE P, Welcome back and thank you for taking time out of your busy schedule to post your encouraging comments on trip advisor. We appreciate for your positive comments regarding our hotel. We will be pleased to share with the entire hotel team. Our hotel is located in Pudong, the heart of the new business area of Shanghai, 10... More

Dubai, United Arab Emirates
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2014

Great service at the front desk. Everyone was friendly. Concierge was brilliant, packages were delivered to the hotel and accepted on my behalf, it all made my trip so easy. special thanks to all the staff. Requested a late check out as I had a midnight flight, as usual no problems. What a pleasure to stay at this hotel.

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Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Paultjem, Thank you very much for taking time to post your views on the experience you encountered during your stay with us, we truly appreciate your feedback. I am pleased you enjoyed our hotel production and service. I will personally thank our front desk and concierge team. The satisfaction and comfort of our guests is of paramount importance and... More

Miami, Florida
Top Contributor
72 reviews 72 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 3, 2014

We did a short one week trip to Shanghai for a trade show at the World Expo and really enjoyed our stay at this hotel. Efficient, great conditions, very friendly staff and a fantastic breakfast buffet to start the day. For those of us from the western side of the world, the buffet had a huge selection of fruit, western... More

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Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear R B, Thank you very much for taking time to post your views on the experience you encountered during your stay with us. As you mention, our hotel is located in Pudong, the heart of the new business area of Shanghai, 10 minutes to Metro Line 2 and Metro Line 9 is only 5 minutes from the hotel, it... More

melbourne
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 2, 2014

This hotel is in a very nice area of Shanghai in the Pudong district. Century Park is a 5 minute walk and the mag Lev Station to Pudong airport is 5 minutes by taxi but also can be reached by metro with around a 10 minute walk. Rooms are quiet and comfortable. The only downside was the worst WIFI I... More

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Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear ChrisP1963, Thank you for taking time out of your busy schedule to post your encouraging comments on Tripadvisor. I will pass on your encouraging words to the team as we draw inspiration from such feedback and will continue to strive to exceed guest expectations from our service levels. As you mentioned, our hotel is located in Pudong, the heart... More

Qingdao, China
2 reviews
5 of 5 stars Reviewed August 30, 2014

Stayed at the Crowne Plaza Century Park for 8 days & the stay could not have been better. All the staff were exceptional, management & the concierge went out of their way to assist in getting business cards printed in Chinese for 2 of my clients from the USA. Club Floor staff helped every time assistance was required. food in... More

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Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Sturrie, Thank you for taking time out of your busy schedule to post your encouraging comments on Tripadvisor. We are glad to learn that the overall product, services and food met your expectations. It will be a pleasure to share these comments with the entire hotel team. I am certainly delighted you enjoyed the steak you had in our... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

Stayed at this lovely hotel twice this month. It is my first visit but my husband is a regular visitor, who is made very welcome each time he returns. This is a charming hotel with classic interior; very courteous & helpful staff. Front desk is very efficient, Concierge very knowledgeable & Housekeeping does a great job maintaining & keeping the... More

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Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Fivewishes, Thank you very much for taking time to post your views on the experience you encountered during your stay with your two visits to the hotel. We are truly grateful for your comments. I am pleased to learn that the overall environment, amenities and services met your expectations. The satisfaction and comfort of our guests is of paramount... More

Makati, Philippines
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

The FaceShop Philippines checked us into this hotel for winning their promo, and I couldn't be happier. Sitting in the middle of Pudong, the hotel is only a Metro away from more touristy areas such as the Bund, French concession, etc. The room was huge and spotless, the bed was the best friend I never had, an even the toilet... More

Was this review helpful? Yes
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear valued guest, Thank you very much for taking time to post your views on the experience you encountered during your stay on Tripadvisor. We truly appreciate your feedback. We are glad to learn that the guest room especially the bed met with your expectations. We are also delighted you enjoyed the breakfast at Park Café, we are constantly evaluating... More

Contributor
15 reviews 15 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 5, 2014

I stayed close to a month in this hotel. The rooms are spacious, well maintained and furnished. Staff and services are very courteous, customer oriented and excellent. Food is great, so do the choices and spread. Close proximity to city centre. Easy travel to & from airport by Maglev.

Was this review helpful? Yes 1
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Sony S, We whole-heartedly appreciate your feedback you posted on Tripadvisor. I will pass on your encouraging words to the team as we draw inspiration from such feedback and continue to strive to exceed guest expectations from our service levels. As you mentioned our hotel is located in Pudong, the heart of the new business area of Shanghai, it... More

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Additional Information about Crowne Plaza Century Park Shanghai

Address: No.1433 Minsheng Road, Pudong New District, Shanghai 200135, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Shanghai New International Expo Center
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Century Park Shanghai 4.5*
Number of rooms: 319
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Also Known As:
Crowne Plaza Century Park Shanghai Hotel Shanghai
Crowne Plaza Shanghai

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