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All 3,848 Shanghai hotels

Crowne Plaza Century Park Shanghai

4.5 of 5 Hotel   |   No.1433 Minsheng Road, Pudong New District, Shanghai 200135, China (Shanghai New International Expo Center)
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Ranked #49 of 3,848 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Sturrie Qingdao, China
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371 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Qingdao, China
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Crowne Plaza Century Park for 8 days & the stay could not have been better. All the staff were exceptional, management & the concierge went out of their way to assist in getting business cards printed in Chinese for 2 of my clients from the USA. Club Floor staff helped every time assistance was required. food in... More

Was this review helpful? Yes
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Sturrie, Thank you for taking time out of your busy schedule to post your encouraging comments on Tripadvisor. We are glad to learn that the overall product, services and food met your expectations. It will be a pleasure to share these comments with the entire hotel team. I am certainly delighted you enjoyed the steak you had in our... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

Stayed at this lovely hotel twice this month. It is my first visit but my husband is a regular visitor, who is made very welcome each time he returns. This is a charming hotel with classic interior; very courteous & helpful staff. Front desk is very efficient, Concierge very knowledgeable & Housekeeping does a great job maintaining & keeping the... More

Was this review helpful? Yes
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Fivewishes, Thank you very much for taking time to post your views on the experience you encountered during your stay with your two visits to the hotel. We are truly grateful for your comments. I am pleased to learn that the overall environment, amenities and services met your expectations. The satisfaction and comfort of our guests is of paramount... More

Makati, Philippines
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

The FaceShop Philippines checked us into this hotel for winning their promo, and I couldn't be happier. Sitting in the middle of Pudong, the hotel is only a Metro away from more touristy areas such as the Bund, French concession, etc. The room was huge and spotless, the bed was the best friend I never had, an even the toilet... More

Was this review helpful? Yes
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear valued guest, Thank you very much for taking time to post your views on the experience you encountered during your stay on Tripadvisor. We truly appreciate your feedback. We are glad to learn that the guest room especially the bed met with your expectations. We are also delighted you enjoyed the breakfast at Park Café, we are constantly evaluating... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2014

I stayed close to a month in this hotel. The rooms are spacious, well maintained and furnished. Staff and services are very courteous, customer oriented and excellent. Food is great, so do the choices and spread. Close proximity to city centre. Easy travel to & from airport by Maglev.

Was this review helpful? Yes 1
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Sony S, We whole-heartedly appreciate your feedback you posted on Tripadvisor. I will pass on your encouraging words to the team as we draw inspiration from such feedback and continue to strive to exceed guest expectations from our service levels. As you mentioned our hotel is located in Pudong, the heart of the new business area of Shanghai, it... More

Peterborough, United Kingdom
Top Contributor
54 reviews 54 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 25, 2014

This hotel is simply fabulous and a must if you plan to spend time in Shanghai. Sure it is slightly out for the Bund but set that aside and everything else is just right. The excellent Metro is a short walk away and that connects you to just about everywhere in Shanghai. The reception is typical of a 5 Star... More

Was this review helpful? Yes 1
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Gerad B, Thank you for your encouraging and detailed comments on Trip advisor. It will be a pleasure to share these comments with the entire hotel team. We are glad to learn that you enjoyed your stay with us and the overall product & services met your expectations. We shall continue to strive further in continuing to improve our... More

Paris, France
Contributor
11 reviews 11 reviews
4 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 23, 2014

Century park next to the hotel is excellent for running - 3km around, tai chi at 6am in the park, and right next to the metro - only a couple of stops from Pudong and its towers. The service is excellent, they really make an effort. Cool local shopping center with a Carrefour close by, and fresh juice on the... More

Was this review helpful? Yes 2
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Valgin2150, Thank you very much for taking time to post your views on the experience you encountered during your stay with us. I agree totally that our location close to the park can be of a real benefit, for exercise or even the casual walk, cycle or boat ride over the weekend period. The shopping center also provides a... More

Beijing, China
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 22, 2014

I just came back from a 5 day stay at Shanghai's Century Park Crowne Plaza. Wanted to go somewhere to just unwind and relax after a tedious 10 days. So having had such a tremendous stay before I called the Club Lounge and talked to "Colln" told him what days I was going to go down. Asked him if Kathy... More

Was this review helpful? Yes 1
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Dawei13, Thank you very much for taking time to post your views on the experience you encountered during your stay with us, we truly appreciate your feedback. I am pleased you enjoyed guest room and club lounge. I will personally thank Colin and the new team in the Club Floor. The satisfaction and comfort of our guests is of... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 16, 2014

A regular visitor to Shanghai, China. Hotels around Century Park area are the choice of stay for me. This hotel has a good atmosphere and better rooms compared to its neighbour Renaissance. The most amazing thing was the 3'o Clock complimentary breakfast I ordered due to Ramadan Suhoor. Another additional benefit is that hotel is just 15 mins walk away... More

Was this review helpful? Yes 1
Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

As a regular visit, my room is always prepared well before my arrival, with a welcome card with my name on it by GM. As a golden card member of priority club and a regular visitor, most of the time I have been upgraded. Recently, I noticed the breakfast had some improvement in terms of quality and types of choice.... More

Was this review helpful? Yes 1
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear Bowie Y, Welcome back and thank you very much for taking time to post your views on the experience you encountered during your stay with us again, we truly appreciate your feedback. The entire team will be pleased to learn that the overall product and services met your expectations and that the changes we are making with breakfast have... More

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

Stayed for business during ITMA. Facilities excellent, staff very attentive. Nigel, the GM at this hotel has done a wonderful job developing a high standard in all areas. Definitely staying here again!

Was this review helpful? Yes 1
Nigel E, General Manager at Crowne Plaza Century Park Shanghai, responded to this review

Dear ianash, It was a pleasure having you and your associates stay with us, we hope we were able to contribute in a small way to your successful business trip. I am exceedingly fortunate to have a fantastic team who all play a critical part in providing the experience you encountered. I will certainly pass on your gratitude. Thank you... More

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Additional Information about Crowne Plaza Century Park Shanghai

Address: No.1433 Minsheng Road, Pudong New District, Shanghai 200135, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Shanghai New International Expo Center
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Century Park Shanghai 4.5*
Number of rooms: 319
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Also Known As:
Crowne Plaza Century Park Shanghai Hotel Shanghai
Crowne Plaza Shanghai

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