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All 3,966 Shanghai hotels

Sofitel Shanghai Sheshan Oriental

4.5 of 5 Hotel   |   Crossing of Jiasong South Road and Sichen Road | 3388 Sichen road, Sijing Town, Songjiang District, Shanghai 201601, China
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Sofitel Shanghai Sheshan Oriental
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Ranked #45 of 3,966 Hotels in Shanghai
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407 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
4 of 5 stars NEW

My husband, two young children and I vacationed here in June 2014 and had a mostly wonderful experience. I say mostly because everything was great about the hotel except the mosquitoes in our suite! We were getting eaten alive, even while indoors. The mosquitoes of Shanghai and the surrounding areas are especially annoying but we found it ridiculous that my... More 

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Shanghai, China
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Maybe this Sofitel is far away from the city center,but I have to say it is gorgeous,the lobby is luxurious,it's a resort hotel,make you feel comfortable and relaxed. The executive lounge is sweet,delicious food,wine,and dessert,especially the staff there,they are doing a great job,I have magic to make you feel like you are with your family there,they help me a lot,Emma... More 

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Don, Thank you very much for staying at Sofitel Shanghai Sheshan Oriental and for taking the time to share your experience with us and tripadvisor readers. I am delighted to know that you had a pleasant stay with us and value our hotel. Meanwhile, I’m very pleased to read that you appreciated the service of our staff, especially the... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Great location, great rooms (the doubles are proper size!), great service - we had to ask for local advise quite a few times and they were always really friendly and honest with us. I definitely recommend!

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear AnnaLDN, Thank you for writing such a positive review following your recent stay at the Sofitel Shanghai Sheshan Oriental! We are delighted that you had a great experience, enjoyed our rooms, service from staff and the great location of the hotel. Your feedback is extremely valuable to us and will be definitely shared with all the ambassadors and we... More 

Shanghai, China
1 review
3 of 5 stars Reviewed 4 weeks ago

Serve coffee in all day restaurant without teaspoon, when I asked, they point the other end of the hotel and ask me to get it myself. Tried to borrow a screwdriver, told me engineering said they don't have it. When my colleague went asking a second time, they got it for her. Some lady came knocking on my door waking... More 

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear kick_birdy, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully... More 

Kaohsiung, Taiwan
1 review
4 of 5 stars Reviewed January 27, 2015

The environment in the hotel is beautiful and great. I was happy that I chose here to relax myself. The room is comfortable. Especially the club team treated me like their family. Thank you so much girls. If I have time, I will go there again soon.

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Fiona, Thank you for writing such a positive review following your first stay at the Sofitel Shanghai Sheshan Oriental. We are delighted to know that you had a great experience, that you enjoyed the environment, room and the staff. I let all girls from Club Team know about your nice comment and they are really happy that you spent... More 

Shanghai Region, China
1 review
5 of 5 stars Reviewed January 26, 2015

It's one of the best hotels I have been to. Located in a very nice environment it provides a very relaxing atmosphere. The staff is always super friendly and helping out with any problem,always showing true hospitality. Never seen like this anywhere else.It's always a pleasure staying in this hotel.

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Heinz, Thank you for writing such a positive review. We are delighted that you had a great experience, appreciated the staff’s friendly and helpful service and enjoyed the nice environment of the hotel. It is really important for us to take care of our guests and especially our repeat guests like you. We look forward to welcoming you again... More 

1 review
5 of 5 stars Reviewed January 26, 2015

Arrived late afternoon, excellent service at the front desk by Ms. Nancy and the excellent service continued at executive floor by Ms. Elaine. Nice gym, room and breakfast. Could highly recommend this business hotel for your stays in Shanghai.

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Putte K, Thank you for writing such a positive review following your first stay at the Sofitel Shanghai Sheshan Oriental. Your feedback is extremely valuable to us and your satisfaction of Ms. Nancy and Elaine will definitely share with the whole team. We are also delighted that you had a great experience, appreciated the staff’s excellent service and enjoyed... More 

1 review
5 of 5 stars Reviewed January 26, 2015

Everything was perfect. The location, the view, the pool and the rooms are all extremely nice. Great club team, friendly and helpful. Best hotel we've ever stayed in. Will definitely come back for our next visit to Shanghai.

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Candice, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share... More 

Shanghai, China
1 review
5 of 5 stars Reviewed January 13, 2015

I strongly recommend to book this hotel. For a little bit more money you get incredible service. I stayed in many 5 * hotels, but this one beats them all . thanks for MS.Angela upgrade my room as free ..the club team are very friendly and nice . definitly coming again ...

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SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Carol, Thank you for writing such a positive review and recommend our hotel to other guests on Trip advisor. We are delighted to know that you had a great experience at the Sofitel Shanghai Sheshan Oriental, that you enjoyed the service and room. I let Angela and her team know about your nice comment and they are really happy... More 

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Additional Information about Sofitel Shanghai Sheshan Oriental

Address: Crossing of Jiasong South Road and Sichen Road | 3388 Sichen road, Sijing Town, Songjiang District, Shanghai 201601, China
Location: China > Shanghai Region > Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sofitel Shanghai Sheshan Oriental 4.5*
Number of rooms: 368
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Also Known As:
Sofitel Shanghai Sheshan Oriental Hotel Shanghai
Hotel Style:
#31 Business Hotel in Shanghai
#42 Luxury Hotel in Shanghai
#49 Family Hotel in Shanghai
#178 Best Value Hotel in Shanghai

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