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Sofitel Shanghai Sheshan Oriental

#62 of 4,068 Hotels in Shanghai
Certificate of Excellence
Crossing of Jiasong South Road and Sichen Road | 3388 Sichen road, Sijing Town, Songjiang District, Shanghai 201601, China
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Sofitel Shanghai Sheshan Oriental
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456 Reviews from our TripAdvisor Community

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Skovde, Sweden
1 review
5 of 5 stars Reviewed December 26, 2015

I lived on this hotel for four weeks in november and december 2015 when i was in Shanghai on a buisness trip. I think it is a very nice hotel, good breakfast, serviceminded staff and the room was good. I think it's even better in summertime when you can use the pool area. I can definitely recommend this hotel.

Helpful?
Thank Lindner72
SofitelSheshan, Public Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share... More 

Skara, Sweden
1 review
5 of 5 stars Reviewed October 19, 2015

Was in Shanghai area on business trip and stayed in this hotel. What a great place, it made the time there so much nicer! The facility is beautiful with its design, pools, vegetation - it really feels like you are not in Shanghai, but a place far away, I could relax instantly. Room was comfortable, breakfast was rich and the... More 

Helpful?
Thank Tobbelito
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Tobbelito, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share... More 

Shanghai, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 9, 2015

The Sofitel has been our 'go to' hotel over the summer for the occasional weekend away. Would definitely recommend the Sunday Brunch. Again we stayed on the Executive Floor - nice big rooms, easy check-in and check-out (avoiding the queues downstairs). Good breakfast selection, and a happy hour from 5 till 7 where us parents could relax over a wine... More 

Helpful?
Thank ShanghaiStats
SofitelSheshan, Public Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Guest, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share... More 

Shanghai, China
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed October 4, 2015

So here's the deal. We are a couple with two young children living in Shanghai. After some family trips staying at nearby Le Meridien Sheshan in the past years, we decided to spend a weekend trying a new stay-cation venue. The reviews on tripadvisor overall were quite positive and seemed catered to families so why not? Keep in mind that... More 

Helpful?
Thank djraji
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear guest, Thank you for taking the time to write about your recent stay at the Sofitel Shanghai Sheshan Oriental. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. We value your feedback and shared it with our team. We will take whatever steps are necessary to correct the problem.... More 

Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 1, 2015

Positive points: Check in was good. French gentleman on the front desk was very helpful and professional. Room was fantastic (Prestige suite). Super bathroom/shower room. Separate WC. Breakfast was excellent - lots of choice even in the Club Lounge breakfast. Negative points: Exterior of the hotel is tired looking - needs painting Indoor pool is too cold. Corridors, club lounge... More 

Helpful?
Thank DRS2009
SofitelSheshan, Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear guest, Thank you for taking the time to write about your recent stay at the Sofitel Shanghai Sheshan Oriental, We are sincerely apoligize that your visit did not reflect the high standards that we set for our hotel. We value your feedback and shared it with our team. We read with concern that your experience was rather a disappointment.... More 

Conegliano
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 22, 2015

If you are looking for a place where to relax after a tough working day, that's the place. Despite the distance from Shanghai downtown, by the way easily reacheable by taxi at cheap price, here you can pamper yourself. A great outdoor swimming pool with sand beach!!! Unbelievable but real. A 25 meter indoor pool with glass roof, gym, billiards...... More 

Helpful?
Thank Criciotto
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Criciotto, Thank you for writing such a positive review following your first stay at the Sofitel Sheshan. We are delighted that you had such a great experience. We are very happy that you enjoyed the beautiful Sofitel and all the hotel facilities and the room. We look forward to welcoming you again soon. It will be our pleasure to... More 

Shanghai, China
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 20, 2015

We visited the Sunday Brunch in July and it was really a great experience. The selection, the service and the pool area were great. We visited last Sunday and it was a huge disappointment. Inconsistent. All tables inside and outside were full. With additional tables filling common walking areas. The kitchen area was a mad house, people grabbing and pushing... More 

Helpful?
Thank WorldTravelerX3
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear WorldTravelerX3, Thank you for writing such a review following your Sunday Brunch at Sofitel Shanghai Sheshan Oriental. We are delighted that you had such a great experience last time in July. As for the service in our restaurant this time, I have shared your feedback with our concerned department heads, and you can rest assured that all the points... More 

Shanghai
Level Contributor
1 review
5 of 5 stars Reviewed September 13, 2015

I have been going to many places here in SH for brunch. But so far this is one of the best experiences I had. I went with my friends to spend a different Sunday. We arrived there got a table, lot of people but kitchen staff did good job in replenishing all the buffet. My favorite was cold cuts, cheese... More 

Helpful?
Thank juanc1990
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear juanc1990, Thank you very much for your review highlighting your positive experience on our Brunch at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed our brunch so much. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share your... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 30, 2015 via mobile

This hotel is a luxury resort but very far from city it took 1 hour and 450 rmb to reach the hotel also not many taxis are ready to go at this place we stayed for a single day and shifted to other hotel in city though we have already paid gor 4 days

Helpful?
2 Thank Vikas J
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Vikas J, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment on our location. Please do accept our sincerest apologies for the inconvenience caused. Since our hotel is only 20 minutes far from Hongqiao... More 

Shanghai, China
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 16, 2015

Having enjoyed most of the Brunches offered in Shanghai, it was time to try the Sofitel Brunch. Living in Pudong, the reason we chose to travel all the way was the possibility for our kids to have some fun at the huge pool the hotel is offering access to, while eating the brunch. Most Brunches in Shanghai are a little... More 

Helpful?
Thank Sven W
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Sven W, Thank you for writing such a positive review following your Sunday Brunch with your family at Sofitel Shanghai Sheshan Oriental. We are delighted that you had such a great experience. We are very happy that you enjoyed our variety of our Sunday brunch food, especially the cheese and Ham. and your kids enjoyed our huge pool with... More 

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