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Sofitel Shanghai Sheshan Oriental

Travelers' Choice award winner
Crossing of Jiasong South Road and Sichen Road | 3388 Sichen road, Sijing Town, Songjiang District, Shanghai 201601, China
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1 room 1 guest
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Sofitel Shanghai Sheshan Oriental
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441 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • Dutch first
  • English first
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  • Japanese first
  • Korean first
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English first
  • All months
    (441)
  • Mar-May only
    (95)
  • Jun-Aug only
    (148)
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    (107)
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    (91)
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Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

This hotel is a luxury resort but very far from city it took 1 hour and 450 rmb to reach the hotel also not many taxis are ready to go at this place we stayed for a single day and shifted to other hotel in city though we have already paid gor 4 days

Was this review helpful? Yes
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Vikas J, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment on our location. Please do accept our sincerest apologies for the inconvenience caused. Since our hotel is only 20 minutes far from Hongqiao... More 

Shanghai, China
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having enjoyed most of the Brunches offered in Shanghai, it was time to try the Sofitel Brunch. Living in Pudong, the reason we chose to travel all the way was the possibility for our kids to have some fun at the huge pool the hotel is offering access to, while eating the brunch. Most Brunches in Shanghai are a little... More 

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Sven W, Thank you for writing such a positive review following your Sunday Brunch with your family at Sofitel Shanghai Sheshan Oriental. We are delighted that you had such a great experience. We are very happy that you enjoyed our variety of our Sunday brunch food, especially the cheese and Ham. and your kids enjoyed our huge pool with... More 

Shanghai, China
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Sofitel Sheshan on a weekday, which was not overly crowded. The poolside room is nice. It is very convenient for us to swim and go to the various restaurants. The overall service has improved tremendously from two years ago when we stayed there, especially the front desk staff. Among the various restaurants, we prefer the Japanese restaurant... More 

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Diana Pei, Thank you for writing such a positive review following your stay at the Sofitel Shanghai Sheshan Oriental. We are delighted that you had such a great experience. We are very happy that you enjoyed our room and food in our restaurants, especially Japanese restaurant. I share your nice comments with our front desk and restaurant staffs and... More 

Shanghai
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spended awesome sunday with family and friends. Pool and spa is inclusive into brunch package before and after brunch. Food selection is wide and quality is good. A good getaway especially when weather is still warm and air quality is good.

Was this review helpful? Yes 2
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Vesa K, Thank you for writing such a positive review following the Sunday Brunch with your family and friends at Sofitel Shanghai Sheshan Oriental. We are delighted that you had such a great experience. We are very happy that you enjoyed our sunday brunch as well as the huge pool with white sandy beach. We look forward to welcoming... More 

Shanghai, China
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 14, 2015

This is a great choice to escape from Shanghai without traveling too far. You can easily get here by metro (line 9.,Sheshan). Hotel room is spacious. You have a buffet dinner with good food and also an Italian restaurant a la carte. One of the best thinks is the great huge pool with white sandy beach. Kids love this and... More 

Was this review helpful? Yes 1
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Pablo_Ir, Thank you for writing such a positive review following your stay at the Sofitel Shanghai Sheshan Oriental. We are delighted that you had such a great experience. We are very happy that you enjoyed our huge pool with white sandy beach, spacious room and food in our restaurants. We are also pleased that your kids had a good... More 

Shanghai
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 13, 2015

We recently stayed at the Sofitel Sheshan for one night with the family. We had two rooms on the executive club level. Were not able to get connecting rooms, which was a pity, but other than that, the rooms were good. Service at this hotel was better than expected, especially considering the fact that the hotel is outside of the... More 

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Ron E, Thank you for writing such a positive review following your first stay at the Sofitel Shanghai Sheshan Oriental. We are delighted that you had such a great experience. We are very happy that you enjoyed the beautiful Sofitel, our staff service and the rooms. We are also pleased that your kids had a good time here. However,... More 

Isle of Portland, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed July 8, 2015

Where do I start? We stayed in June on Business for 4 nights, in a Junior Suite with Ming lounge access. Overall this hotel on the website looks amazing. In real life not so perfect. When I walked into this hotel, the feeling I got was depressing. The entrance/reception/bar area was very dark. Maybe some clever lighting would make it... More 

Was this review helpful? Yes 1
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear JaxBedfo, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our concerned department heads, and you can rest assured that all the points you raised have been carefully... More 

Shanghai
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 4, 2015

My fiance and I went for a nice weekend near Shanghai to relax and escape. We had a beautiful room and the hotel is very luxurious. Staff was friendly, but the majority of the staff was incompetent. - La Vie Restaurant - food is disappointing whether you go to the buffet or a la carte. - Mediterranean Restaurant - basic... More 

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SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Chabelly83, Thank you for taking the time to write about your recent stay at the Sofitel Shanghai Sheshan Oriental. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. We value your feedback and shared it with our team. We will take whatever steps are necessary to correct the problem.... More 

Hong Kong, China
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 22, 2015

We went there because of the expiring hotel voucher offered by Accor year ago. It is the type of resort being built and decorated for family. There is an artificial beach inside the hotel together with an outdoor swimming pool and quite a lot of facilities that make you "busy". Table tennis, gym, an indoor swimming pool...etc It is quite... More 

Was this review helpful? Yes
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear bremen1018, Thank you very much for your review highlighting your positive experience during your recent stay at the Sofitel Shanghai Sheshan Oriental. I am very pleased to learn that you enjoyed your stay with us. Thank you for your kind comment, your satisfaction is always our pursuit. Once again, thank you for taking the time to write and share... More 

Shanghai
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 13, 2015

I heard of the hotel several times as a cool weekend retreat for Shanghainese in summer. I had the occasion to go for a company seminar and was very disappointed. The hotel is infested with mosquitoes. I slept very little as I had to kill 5 mosquitoes during the night and got several bites. During the whole seminar, my colleagues... More 

Was this review helpful? Yes
SofitelSheshan, Guest Relations Manager at Sofitel Shanghai Sheshan Oriental, responded to this review

Dear Mr. Benjamin C, Thank you very much for taking the time to share with us the feedback about your recent stay at Sofitel Shanghai Sheshan Oriental. We read with concern that your experience was rather a disappointment. I have shared your feedback with our Executive Housekeeper, and you can rest assured that all the points you raised have been... More 

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