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Rayfont Downtown Hotel Shanghai

4.0 of 5
No.7 Zhaojiabang Road, Xuhui District, Shanghai 200032, China
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Rayfont Downtown Hotel Shanghai
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Ranked #655 of 3,972 Hotels in Shanghai
A recent review
3 of 5 stars reviewed 3 weeks ago
neil g London, United Kingdom
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257 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had use of one of the 2 bedroomed suites here and found the overall cleansliness to be far short of its star rating, both in the suite after service and in all the pubic areas. One of the plus points is its closeness to the metro system.

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Shanghai, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2015

I have been staying at Rayfont since February 2015 for a 6 month duration. I have the deluxe one bedroom apartment with a kitchenette. The room is very spacious and extremely comfortable. It is cleaned twice a week - linen is also changed regularly. The location is perfect, close to many eateries, a metro station as well as bus stations.... More 

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Markham, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 20, 2015

we are a Canadian couple who come to Shanghai every year October and November . We stay in the Rayfont Hotel Service apt for 2 months. they clean the Apartment every 3 days, these people provide very good service. the only thing is that you should no some Chinese, most of the staff do not know English well, some do... More 

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St. Louis
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 20, 2015

The Rayfont is an amazing value in a city with high cost real estate. I stayed in one of the Deluxe Business Suites (really a 1 bed apartment) on the 26th floor for 5 days. The apartment was reasonable although a little dated and worn. It was 900 square feet with a small kitchen, dining area, living room, large bath,... More 

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Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 30, 2014

Wasn't as bad as all the reviews I saw before travelling however it was still pretty average. Little things hadn't been cleaned correctly. Couldn't see the name of the hotel from street as it had been pulled down, some letters still remained. Room was good size for two with big bags/suitcases. I never dealt with reception however they seemed quite... More 

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Williamstown, New Jersey, United States
2 reviews
1 of 5 stars Reviewed December 20, 2014

This is the WORSE hotel I have ever stayed at in my entire life. The workers are so unfriendly, rude and are not helpful. They all appear so untidy. They seem to have on the same uniform for weeks. I would not stay in this hotel again even if I got paid to stay here. The only think that is... More 

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Milan, Italy
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 26, 2014

The place in itself is in a good location in the city, but a decent hotel is a different thing. Staff pretty much impersonal and cold, if not rude. My room was clean, but the bathroom sink was clogged from day one to the final day and I left water on purpose to let them know it needed a settled:... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed November 2, 2014

Words can not describe how disgusting this hotel was. Checked out within a couple of hours, reception staff sleeping on their desks. Stains on every surface including bed sheets. Hairs in the bed, balls of hair in the shower. Wallpaper and curtains hanging down. Room corridors filthy and dark. The staff were not interested at all. I was with a... More 

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London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 23, 2014

We left this hotel within 2 hours of arriving. The beds were dirty, tiles missing off the bathroom floor, stains down the wallpaper and flying things coming out of the fridge. The staff didn't seam to be interested in our complaints. I understand that we arrived in the middle of the night but I can not recommend this hotel.

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Shanghai, China
Top Contributor
60 reviews 60 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 1, 2014

The apartment hotel is clean, and extremely pleasant. All facilities of a high class hotel, but unbelievably inexpensive for a hotel in downtown Shanghai. Used regularly for business and social visits to Shanghai.

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