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All 3,950 Shanghai hotels

Fraser Residence Shanghai

4.5 of 5 Apartment Hotel   |   No.98 Shouning Road, Huangpu District, Shanghai 200021, China (Xintiandi)
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Fraser Residence Shanghai
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Ranked #27 of 3,950 Hotels in Shanghai
Certificate of Excellence 2014
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281 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
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Singapore
Top Contributor
67 reviews 67 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

This feels like a 5 star place albeit my expectations at the start were not of that of a 5 star establishment. You got your luggage carried into the lobby, the check in was cheery (thank Natalia), and the lobby was friendly enough without the ostentatious overtones that can overwhelm at other Chinese hotels. The rooms (or apartments) were big... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear CiviCSingapore: Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one and I will definitely share your compliment to Natalia and the rest of our team. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon Best Regards,... More 

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed more than 10 times over the years in this hotel. Service is efficient if you do not need the personal touch or smile. The staff can be helpful at times. The location is excellent if you want to go to Xintiandi or anywhere in town. Getting a taxi might be a bit difficult at times though. The... More 

Was this review helpful? Yes 2
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Always_travelling88: Thank you for sharing your feedback with us. We are glad to learn that your overall stay was an enjoyable one and your are happy with our service and central location. In regards to your comment about the breakfast voucher, please note that our breakfast voucher is based on actual number of registered guest and maximum for 2... More 

Foster City, California
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We would like to share our pleasant experiences in Fraser Residence Shanghai. First of all, the staffs are very attentive and helpful to accommodate our needs such as providing a baby crib, fetching luggage, calling taxi, etc.. Second, the location is at the heart of the Shanghai, convenient to many places you may plan to visit. In addition, I love... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Katie G: Thank you for sharing your feedback with us. We are glad to learn that your overall stay was an enjoyable one and you are happy with our service, facilities and central location. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More 

Hobart, Australia
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 6 nights in a one bedroom deluxe apartment. It had a lovely balcony with fantastic views. The apartment has everything you could wish for and is very clean. Beautiful bathroom amenities provided also. But the most outstanding feature of Fraser Residence is it's staff. From the moment you arrive you are treated in such a friendly, kind... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear bethany2012: Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one and I will definitely share your compliment to Angel as well the rest of the team. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I were in China to visit his parents. The Fraser was absolutely lovely, and the hotel staff was wonderful. The hotel is in a great location, near many restaurants and markets as well as the metro. If we visit again, we will definitely stay here.

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear mrsjessgrayson: Thank you for sharing your feedback with us. We are glad to learn that your overall stay was an enjoyable one and you are happy with our service and central location. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More 

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed over in Fraser Residence during the Christmas week. The location is pretty centralized and the staffs are friendly and courteous. The place is within walking distance to the Bund and other nearby malls and attractions. There is a Starbucks cafe located right behind Fraser and is very convenient. I got upgraded to a bigger room as I was staying... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Elliotkoh: Thank you for sharing your feedback with us. We are glad to learn that your overall stay was an enjoyable one and you are happy with our service, central location and apartment facilities. In regards to your feedback about door issue, I would like to extend our sincere apologies for the experience you had during your stay. I... More 

Kfar Ha-Oranim
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Fraser residences location is fantastic - within walking distance to the metro station,the old town,a nearby antique market ,Xintiandi center and a longer walking distance ( for those up to it ) to Renmin square and the old french concession ,best of all it is situated right above a bustling food street specializing in miniature lobsters (we ate authentic chineese... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear david s: Thank you for sharing your feedback with us. We are glad to learn that your overall stay was an enjoyable one and you are happy with our apartment and its central location. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a couple of nights at the Fraser Residence while travelling through Shanghai. Hotel is located about 20 min away from Xintiandi area by walking. As it was a serviced residence, the room had some basic kitchen facilities. The room was clean and spacious, and came with a very nice bathroom. Bed was comfortable. Front counter staff was polite.... More 

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Zach_taz: Thank you for sharing your feedback with us. We are glad to learn that your overall stay was an enjoyable one and you are happy with our apartment, central location and service. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More 

Beirut, Lebanon
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife, daughter and I thoroughly enjoyed our stay at the Fraser Residence. We had a nice, large room with private bedroom, huge bathroom, and nice living room and kitchen. It felt like a home away from home-- the kitchen had all the pots, pans, cups, plates and utensils that you could need. We used the washer/dryer for which the... More 

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Rudy K: Thank you for sharing your feedback with us. We are glad to learn that your overall stay was an enjoyable one and you are happy with our apartment, service and central location. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More 

India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

Fantastic hotel, very nice interior and great location - close to shopping, bund and metro. However, even better was the hospitality of the staff (especially the manager Ms. Summer), who went out of her way to make sure that our stay was comfortable. I highly recommend staying in these apartments for either a short stay or a long stay. I... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear cadaid: Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one and I will definitely share your compliment to our Assistant Operations Manager – Ms. Summer Wang. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More 

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Additional Information about Fraser Residence Shanghai

Address: No.98 Shouning Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Residence Shanghai 4.5*
Number of rooms: 324
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Also Known As:
Frasers Residence Shanghai Hotel Shanghai
Fraser Residence Hotel Shanghai
Hotel Style:
#22 Romantic Hotel in Shanghai
#25 Luxury Hotel in Shanghai
#25 Family Hotel in Shanghai
#34 Business Hotel in Shanghai
#159 Best Value Hotel in Shanghai

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