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All 3,883 Shanghai hotels

Fraser Residence Shanghai

4.5 of 5 Apartment Hotel   |   No.98 Shouning Road, Huangpu District, Shanghai 200021, China (Xintiandi)
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Ranked #30 of 3,883 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
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228 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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sydney Australia
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Fraser Residence is a hotel with extras. You get a suite size room for the same price as a normal hotel room. You also get cooking and cleaning facilities. We were part way though a tour and were able to wash and dry our clothes in the washer/dryer supplied. An excellent facility while on tour. Rooms do not start until... More

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Munich, Germany
Senior Contributor
38 reviews 38 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

I am travelling quite extensively both for leisure and business. I stayed at the FR for 2 nights. Its a residence which means the rooms are made for self contained living with a kitchen etc. So please dont expect Hotel amenities such as minibar etc. The rooms are beautiful and very large, really made for longer term stay. Everything is... More

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Chicago
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed there 2 nights two weeks ago. Location was great, front desk staff was fine, cleanliness was excellent, but......neither the shower nor the bath had hot water. The first morning, I thought it was just because I had gotten up late so did not report this to the hotel. The next morning, though, it happened again ! I was checking... More

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear J W : Thank you for taking time to share your feedback with us. We are glad to learn that you are happy with our location, service and room cleanliness. In regards to your comment about the hot water issue, please do accept our sincere apologies for what you have experienced. Reason is due to the hot and cold... More

Melbourne, Victoria, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Absolutely as good a location as you could wish for. My GF and I stayed 2 nights. The facilities generally were very good and the 6th level outdoor area for the two restaurants was a highlight but the rooms themselves look due for a refurb. I have stayed at Fraser apartments in Singapore & KL and those rooms were much... More

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Samsz42, First of all, thank you for choosing Fraser as your home away from home. Appreciate for taking time to share your valuable feedback with us. We are glad to learn that your stay was an enjoyable one and you are happy with our central location and staff service. Thank you once again and look forward to welcoming you... More

Singapore
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

If you, like me, prefer to travel light and like your laundry fresh all the time, staying here gives you the convenience of getting your clothes washed daily. I only needed to pack 2/3 days' worth of clothes and you don't worry about packing soiled clothes separately -- a big deal if you think about all the things you can... More

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear FineCity, Thank you for taking time to share your feedback with us. We are delighted to learn that your stay was an enjoyable one and you are happy with our facilities, central location and service. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More

adrianf64
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am in the middle of a month long stay at the Fraser in Shanghai and I am delighted with every aspect. The apartment I'm staying has been recently modernised and is stocked with everything you need for a long stay - cooking equipment, microwave, kettle as well as a brand new washing machine. The bathroom is great - and... More

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Adrianf64: Thank you very much for sharing your feedback with us. We are delighted to learn that your overall stay was an enjoyable one and you are happy with our apartment and service, I will definitely share your compliment to our team members. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon.... More

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel was of an excellent standard are value for money. It is located right opposite a great street market at the edge of Old Town, where we ate several times. The hotel facilities are good, with a gym that is as good as you get in most hotels. The room we had was great and it was good having... More

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Kiwi_170957: Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More

Beijing, Beijing, China
Contributor
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been using the Fraser Residence for more than 5 years traveling between Beijing and Shanghai, and have a corporate account with the serviced apartments. Over this time I have seen many changes and know the details of the business. Overall its reasonably good value, although not as good value as it used to be! Rooms are quite and... More

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Marjsyd: Thank you for taking time to share your feedback with us. We are glad to learn that you are happy with our service and room cleanliness. In regards to your comment about about breakfast, please accept my sincere apologies for what you have experienced. Since our breakfast is run by a third party operator – Element Fresh, we... More

Manila
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We got a 2-bedroom unit last December 2013 which was quite roomy and comfortable for our family of 5. The unit was furnished modernly with a small living room, a desk and a kitchenette with a small dining table. Location of the hotel is near the major shopping street and walking distance to the popular Xintiandi.

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear ChrisLee33: Thank you for taking time to share your valuable feedback with us. We are delighted to hear that you are happy with our apartment and central location. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed there for one night in early July during the FIFA WorldCup. The room is spacious, just like an apartment, with washing machine and all the kitchenware. Hotel staff service was standard and friendly. Only wish they had a bit more smile. The location is very central, a couple of mins to Huaihai Rd.

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear dpaul9: Thank you for taking time to share your valuable feedback with us. We are delighted to learn that your overall stay was an enjoyable one and you are happy with our central location and apartment. In regards to your feedback about our front desk team providing efficient service but lack of smile, please rest assured that refreshment trainings... More

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Additional Information about Fraser Residence Shanghai

Address: No.98 Shouning Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Residence Shanghai 4.5*
Number of rooms: 324
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Also Known As:
Frasers Residence Shanghai Hotel Shanghai
Fraser Residence Hotel Shanghai

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