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Fraser Residence Shanghai

#27 of 3,985 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
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No.98 Shouning Road, Huangpu District, Shanghai 200021, China
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Fraser Residence Shanghai
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Ranked #27 of 3,985 Hotels in Shanghai
Certificate of Excellence
A recent review
3 of 5 stars reviewed 5 days ago
shanghainese8 Cologne, Germany
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337 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Cologne, Germany
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Location: The hotel markets itself as being close to Xintiandi which isn't really the case. It's still a 10-15 minute walk to get there. There's a similar walk ahead of your if you want to get to People's square. The beginning of Huaihai road is really close in case you want to do some high-end shopping. In terms of metro... More 

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Shanghainese8: Warm Greeting from Fraser Residence Shanghai! Thank you for choosing to stay at Fraser Residence Shanghai and taking the time to share your valuable comments with us. I would like to extend my sincere apologies for the poor experience you had during your stay and I would like to ensure you that this is not our usual Fraser... More 

Edmonton, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Great central location, close to metro and walking distance to some sites. The apartment was spacious, clean and well equipped. It was a great convenience to have a washing machine, with additional detergent provided by asking housekeeping. The bed was the most comfortable one we had in China.

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear MissDee: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our central location, apartment and its facilities. Thank you once again for your feedback and look forward to welcome you at Fraser Residence Shanghai again soon. Best regards, Gary... More 

Singapore, Singapore
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Not a bad place to stay for a week. We had a one bedroom apartment on the 27th floor, not overlooking the Bund area, which wasn't a problem as it was raining all week and you could barely see anything anyway. The double glazing was good, kept out a lot of noise. So much horn honking! Our room looked a... More 

Was this review helpful? Yes 2
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Priss58: Warm Greeting from Fraser Residence Shanghai! Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service, apartment and central location. I would like to extend our sincere apologies in regards to your comment about the cleanliness, I... More 

vancouver, bc
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

With our extended family of 15 (including 5 older grandparents of 85+), Fraser Residence has afforded us exceptional hospitality during our June stay (pre and post cruise). We are very thankful to the successful management with their wonderful and gracious staff. Everyone, from cleaning ladies, bell captains, concierges to desk receptionists, are at their ready to assist the older grandparents... More 

Was this review helpful? Yes 2
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Sunshinetravellers: Thank you for choosing Fraser Residence Shanghai as your preferred Residence and sharing with us your valuable feedback. We are very glad to learn that your overall stay was an enjoyable one and I will definitely share your compliment with the team especially Ryan and Candy. Thank you once again for your compliment and continual support, our team... More 

Johnstown, Canada
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a pleasant hotel to stay at. Not exciting or glamorous but rooms are clean, everything works, good location and they have an Elements Fresh restaurant on premises. Shopping is just around the corner and Xiantiandi is only about 10 minutes walk. Solid value.

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Gerry L: Warm Greeting from Fraser Residence Shanghai! Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our central location, apartment and its facilities. Thank you once again for your feedback and look forward to welcome you at Fraser... More 

London, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently decided to try different accommodation in Shanghai as I have stayed in many hotels over the past 5 years, although the past 2 years have been in a boutique hotel close to People Square. As I tend to stay for more than a week at a time I felt that Fraser Residence might offer me more of a... More 

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Val C: Thank you for choosing Fraser Residence Shanghai as your preferred Residence and sharing with us your valuable feedback. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service, central location and apartment facilities. Thank you once again for your feedback and look forward to welcome you... More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 22, 2015

I visited SH for holiday and I picked a wrong hotel. It might be good for long stay. But for holiday, this hotel is just boring. Small room, Small Lobby, Ugly View, Low Ceiling and even Staffs are not friendly. And they don't even know about tourist's spots well. Small refrigerator in the room was loud. You can find better... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Enjoytripp, Warm greetings from Fraser Residence Shanghai! Thank you for choosing to stay at Fraser Residence Shanghai and taking the time to share your valuable comments with us. First of all, I would like to extend our sincere apologies in regards to the experience you had faced during your recent stay. In regards to your feedback about our team... More 

Sydney, Australia
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 20, 2015

I stayed at this property for just over a month. The location is good and it is only a 10 minute walk into the centre of Xintiandi. The rooms are solid and not too over the top - just what you need for either a family stay or for work. The staff and management in this property were fantastic. During... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Matthew M: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service and apartment. Thank you for your compliment and continual support, our team members and myself are looking forward to welcoming you back to Fraser Residence Shanghai... More 

singapore
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 13, 2015

Lodging at a good location. People's square is just about 800m north, Huai Hai road, a popular shopping street is about 200m north. Opposite is a lobster crayfish street along Shou Ning street for those who are seeking culinary night adventures. Only Cash and no credit cards .Beware that the street can get rowdy late into the night. If you... More 

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear donovaSY, Thank you for taking time to share your valuable feedback with us. We are glad to hear that you are happy with our service, apartment and central location. In regards to your comment about the traffic noise, I am happy to share with you that our improvement planning is in progress, hopefully we can have this can be... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed June 10, 2015

Lovely, lovely experience!!! I think from a price to value perspective you just can't get any better. We were up on level 24 and the view was AMAZING....!!! The room: - Beautifully setup with pretty much everything you need. - Spacious bathroom with a big shower head! Always a PLUS! - HUGE bed! Mattress was very comfortable as well, not... More 

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Chibi0816: Thank you very much for sharing your feedback with us, we are delighted to learn that you have made a right choice and happy with your staying experience at Fraser. We are very glad that you are enjoying our service and apartment. In regards to your comment about the noise from the fridge and water pressure, we will... More 

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Staying in People’s Square

Neighborhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
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