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Fraser Residence Shanghai

#28 of 3,972 Hotels in Shanghai
Certificate of Excellence
4.5 of 5
Hotel website
No.98 Shouning Road, Huangpu District, Shanghai 200021, China
Fraser Residence Shanghai
Best prices for: 1 room 1 guest
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Ranked #28 of 3,972 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Asish K Mumbai
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307 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (307)
  • Mar-May only
    (79)
  • Jun-Aug only
    (75)
  • Sep-Nov only
    (85)
  • Dec-Feb only
    (68)
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Mumbai
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Hotel is nice. But, there is no buffet breakfast, you can select one item only. No western dinner available. You have one bar cum restaurant, its not worth. Area is little inside, but very near to metro station.

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Singapore, Singapore
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I was staying here for Singapore Day 2015. It must have been really busy with so many rooms filled with the participants. But I must say your service was great and that my room was always spotless when I returned from work and that really made my day. So convenient as well and your staff were very helpful. Thank you!... More 

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Hossan L: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service and apartment. I will definitely share your compliment to our team. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai... More 

Ramat Gan, Israel
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed In Shanghai for a week, 3 nights in this hotel. It was great, just perfect! Ryan Zhang, the oprations supervisor, helped us with lots of knowledge, best will and in English! The hotel location and facillities are outstanding!

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Aliza338: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service, facilities and central location and I will definitely share your compliment to Ryan as well. Thank you once again and look forward to welcoming you and your... More 

Osaka Prefecture, Japan
1 review
5 of 5 stars Reviewed 1 week ago

My second time staying at this Fraser serviced residence in 1-bedroom type. It is the usual welcome smile by the front office staff and check in process was fast and efficient. it was a big surprise with a BIG WOW !! when i was welcomed by the Housekeeping Supervisor at the entrance of my room and a pot of hot... More 

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dearめいりん2015: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service and facilities and I will definitely share your compliment to our Front Office and Housekeeping teams as well. Thank you once again and look forward to welcome you... More 

Hong Kong
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Fraser is one of my favorite brand until today. I love to stay at the Fraser whenever I travel with friends and family. I book this time with a confirmation for one doubles nod one twin. We end up with 2 double bedroom. When we consult the reception, the staff insist without such configuration. Despite we had a confirmation and... More 

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Karl S, Warm greetings from Fraser Residence Shanghai! Thank you for choosing to stay at Fraser Residence Shanghai and taking the time to share your valuable comments with us. First of all, I would like to extend our sincere apologies in regards to the experience you had faced during your recent stay. Since there is only limited information in... More 

London, United Kingdom
Top Contributor
75 reviews 75 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Fraser for 10 days and we would certainly come back on our next visit to Shanghai. The staff is very friendly and in particular the room service staff are all delightful. Our apartment was very well equipped with a very comprehensive range of toiletries, free WiFi, free water daily, umbrella, hair drier, iron,... More 

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Arne S: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our our service, apartment and central location, I will definitely share your compliment to our team. Thank you once again and look forward to welcoming you back to... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is just 7-10 mins walk from the station, you will get to all the tourist spots within 4 stops! The staffs were all very friendly and helpful. The limousine service was excellent (RMB 650 per way), the driver was very patient & responsible (our flight was delayed and he waited for hours). This hotel isnt fancy but its... More 

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Eunice T: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our central location and service, I will definitely share your compliment to our team. Your recommendation to other travellers are extremely meaningful to us. Thank you once again... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Good location, very good comfort, fair price. A couple of minutes walk from the underground, but only 10 minutes walk from the French concession, 20 minutes from the Yu garden and Bund. Would call it a 4*, not 5* as shown on certain websites, as it has everything but isn't exceptional. Would stay there again.

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Coeos: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our central location and apartment. Thank you once again and look forward to welcome you at Fraser Residence Shanghai again soon. Best regards, Gary Mak General Manager More 

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2015

This hotel has great location. 2 mins walk to time square. There are lots of restaurant nearby. Even u can find night market just across the hotel. Lawson is also across the hotel. This locations just in between 2 train stations. Amazing bed. Amazing service. amazing location. They got washing machines and they give free detergent. Will come back here... More 

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear InnekeSuprapto: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one and you are happy with our service, apartment and central location. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon. Best regards, Gary Mak General Manager More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

Swimming pool, gym , fresh element inside the same building. I liked it. Nice design, nice location, clean, good price for the quality. only a little bit poor the entrance but who cares...? I warmly recommend it.

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear TheSarrax: Thank you very much for sharing your feedback with us. We are very glad to learn that your overall stay was an enjoyable one. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon. Best regards, Gary Mak General Manager More 

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