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All 3,843 Shanghai hotels

Fraser Residence Shanghai

4.5 of 5 Apartment Hotel   |   No.98 Shouning Road, Huangpu District, Shanghai 200021, China (Xintiandi)
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Fraser Residence Shanghai
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Ranked #28 of 3,843 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
adrianf64 adrianf64
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222 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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adrianf64
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am in the middle of a month long stay at the Fraser in Shanghai and I am delighted with every aspect. The apartment I'm staying has been recently modernised and is stocked with everything you need for a long stay - cooking equipment, microwave, kettle as well as a brand new washing machine. The bathroom is great - and... More

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Adrianf64: Thank you very much for sharing your feedback with us. We are delighted to learn that your overall stay was an enjoyable one and you are happy with our apartment and service, I will definitely share your compliment to our team members. Thank you once again and look forward to welcoming you back to Fraser Residence Shanghai soon.... More

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel was of an excellent standard are value for money. It is located right opposite a great street market at the edge of Old Town, where we ate several times. The hotel facilities are good, with a gym that is as good as you get in most hotels. The room we had was great and it was good having... More

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Kiwi_170957: Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More

Beijing, Beijing, China
Contributor
15 reviews 15 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been using the Fraser Residence for more than 5 years traveling between Beijing and Shanghai, and have a corporate account with the serviced apartments. Over this time I have seen many changes and know the details of the business. Overall its reasonably good value, although not as good value as it used to be! Rooms are quite and... More

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Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Marjsyd: Thank you for taking time to share your feedback with us. We are glad to learn that you are happy with our service and room cleanliness. In regards to your comment about about breakfast, please accept my sincere apologies for what you have experienced. Since our breakfast is run by a third party operator – Element Fresh, we... More

Manila
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a 2-bedroom unit last December 2013 which was quite roomy and comfortable for our family of 5. The unit was furnished modernly with a small living room, a desk and a kitchenette with a small dining table. Location of the hotel is near the major shopping street and walking distance to the popular Xintiandi.

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear ChrisLee33: Thank you for taking time to share your valuable feedback with us. We are delighted to hear that you are happy with our apartment and central location. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed there for one night in early July during the FIFA WorldCup. The room is spacious, just like an apartment, with washing machine and all the kitchenware. Hotel staff service was standard and friendly. Only wish they had a bit more smile. The location is very central, a couple of mins to Huaihai Rd.

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear dpaul9: Thank you for taking time to share your valuable feedback with us. We are delighted to learn that your overall stay was an enjoyable one and you are happy with our central location and apartment. In regards to your feedback about our front desk team providing efficient service but lack of smile, please rest assured that refreshment trainings... More

Zurich
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Fraser Residences are perfectly located for a shopping or sightseeing expedition. Xintandi is only like a 10min walk and we also walked to the Yu Yan Gardens (ca. 20min). The apartments are spacious and nicely furnished. The breakfast was included and had delicious à la carte options. The free WiFi is nice, but sometimes the Internet was a bit... More

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear NadjaDarling: Thank you for sharing your feedback with us. We are glad to learn that your overall stay was an enjoyable one and your are happy with our central location, apartment and its facilities. In regards to your feedback about the internet connection, I am glad to share with you that our improvement plan is in progress and our... More

Sydney, New South Wales, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Tripadvisor reviews were correct... glad we selected the hotel. Great style, price and service. The location is ideal with high end shopping around the corner and a good but expensive supermarket SuperCity around the corner can stock your kitchen. The rooms are very well equipped and any fashionista will feel comfortable. Also seems gay and lesbian friendly. Free WiFi... More

Was this review helpful? Yes
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear Gregory A: Thank you for taking time to share your feedback with us. We are glad to learn that your stay was an enjoyable one and your are happy with our central location and apartment. In regards to your comment about Room Service, please accept our sincere apologies for not able to provide up to standard service. However, we... More

Sydney, New South Wales, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights in August, and the apartment was beautifully furnished, very clean and very spacious. My boyfriend loved it and said it was the highlight of our trip (which rained the whole time). It was a much needed haven from the rain and crowds of Shanghai. The staff are also very nice and helpful. They speak a... More

Was this review helpful? Yes 2
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear FionaL: Thank you for taking time to share your valuable feedback with us. We are glad to hear that you are happy with our apartment, facilities and service. In regards to your comment about TV channels and the kitchen condiment, we will definitely look in to these matters and see how we can further improve. In regards to your... More

Beijing
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The residences have a great central location in close proximity to restaurants and all of the main attractions. The staff is highly attentive with a very personal touch. I recommend this t anyone looking for great quality at good price. Special thanks to Summer, Terry and Ansen for making the entore experience worth recommending.

Was this review helpful? Yes 3
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear PeterPans: Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one and I will definitely share your compliment to Summer, Ansen and Terry. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More

Shanghai, China
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and me stayed fraser residence shanghai, we have three rooms booked, good facilities and very good location,we have excellent stayed in here. Concierge staff were very helpful for us. Specially for Summer who was the manager of front desk. she was very helpful and friendly. I will come back again because of these lovely staff.

Was this review helpful? Yes 1
Gary M, General Manager at Fraser Residence Shanghai, responded to this review

Dear JoyZ: Thank you for taking time to share your valuable comments with us. We are delighted to learn that your overall stay was an enjoyable one and I will definitely share your compliment to our Assistant Operations Manager – Ms. Summer Wang. Look forward to welcoming you back to Fraser Residence Shanghai soon. Best Regards, Gary Mak General Manager More

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Additional Information about Fraser Residence Shanghai

Address: No.98 Shouning Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Fraser Residence Shanghai 4.5*
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Also Known As:
Frasers Residence Shanghai Hotel Shanghai
Fraser Residence Hotel Shanghai

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