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All 3,934 Shanghai hotels

Swissotel Grand Shanghai

5.0 of 5 Hotel   |   No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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Swissotel Grand Shanghai
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Ranked #36 of 3,934 Hotels in Shanghai
4.5 of 5 stars 654 Reviews
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mimi Y New York City, New York
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654 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Comfortable room,the airport express bus to PVG was conveniently located right at the parking lot. All the facilities were well maintained and beautiful, and my experience was overall very enjoyable. I would definitely stay again next time I am in the area

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Lausanne, Switzerland
1 review
5 of 5 stars Reviewed 3 days ago NEW

I m usually staying there for business every month. The location is great, breakfast is wonderful, fitness convienent and concierge services really appreciated. I stayed in several places in Shanghai and Swissotel is one of those I do appreciate coming back

Review collected in partnership with Swissotel Hotels & Resorts

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Kuala Lumpur, Malaysia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

I was recommended by a colleague to stay at this hotel as it's close to our meeting place. Wrong decision as I should have gone for my usual hotels. This property is dated and tired looking. Service is not up to par for a 5 star. Room is very basic, bathroom is more like 3-4 star and the bed is... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear KCK_KL, Thank you for taking time and sharing your feedback regarding your recent stay here at Swissôtel Grand Shanghai. We regret to know that our facilities are not the style you preferred and the issues you mentioned have been addressed to our management team. I would appreciate if you could let me know more details via email (daisy.yin@swissotel.com) so... More 

Deer Park
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel many times and really a very gd hotel.But now starting to get a bit old in the tooth and personal opinion is in need of a revamp.Rooms are basically all the same and starting to be a little tired.Staff at the hotel are excellent and very helpful.Position of hotel for Western people is great as... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear James A M, It’s our great honor to have a loyal guest like you. Thank you so much for your constant trust on Swissôtel Grand Shanghai. We highly appreciate your valuable comments on room facilities, services and hotel location. Your loyalty and reviews are key factors that lead us to success. We will continuously improve our maintenance and provide... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

There is something crisp and comforting about the Swissotel in Shanghai. It is efficiently run, staff have good English, the rooms have a nice 'designer' feel to them, and the breakfast bar is very good. The rooms have plenty of electrical outlets to allow for easy charging of mobiles, computers, ipads etc. It is very well located near the Nanjing... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Anna B, Warm greetings from Swissôtel Grand Shanghai. Thank you for staying with us and sharing your feedback with other travel fellows. We do appreciate your compliments on our team members and facilities as well as the location. We also pay high attention to the issues you mentioned regarding the mini bar and breakfast coffee, they have been shared... More 

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Staying for 3 nights for a business trip to Shanghai. A quality hotel with grand lobby and great service, great for business traveller in the Jingan district of Shanghai. The location has got lots of luxurious shops, restaurants, and department stores in walking distances. Would recommend.

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear yangmark, We are glad to know you had a pleasant stay enjoying the convenience of our prime location. Thank you very much for taking time and sharing your experience at Swissôtel Grand Shanghai. It’s our great honor to be complimented and recommended by business travelers like you. We will keep it up and continuously provide excellent guest experience in... More 

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Pleasant and comfortable hotel in an accessible part of Shanghai. Booking was easily accomplished on the company website. Room very comfortable and well equipped, enjoyed a couple of good nights sleep. Pleasant views from the window. Some good local restaurants nearby too.

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Duncan S, Warm greetings from Swissôtel Grand Shanghai. Thank you for making your reservation on our website which offers the most competitive options. We are delighted to know that you had a wonderful stay with us. It’s our mission to provide you a comfortable and warm space here in the heart of Shanghai when you are travelling far away... More 

Mumbai (Bombay), India
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A really modern hotel with a grand lobby and very specious rooms, excellent restaurants and very helpful staff. The gym and spa on 5th level have excellent facilities. The buffet spreads for breakfast and dinner in 2nd level are real value for money and have a wide variety. The hotel is very close to a metro station and located in... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear chanchalda, It’s such a privilege to receive your valuable comments. Your compliments are highly appreciated. We will share them with our team members to encourage them to continuously provide the excellent products and services. We always pay close attention to guest reviews as they are the most important tools to keep our standards consistency. We sincerely invite you to... More 

Hong Kong, China
Top Contributor
60 reviews 60 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've probably stayed once or twice a month in this hotel for the past 7 years. The location is very convenient and the corporate rate prices are very reasonable. Considering the average level of service in China, it is to be considered very decent even if often the staff attitude is quite abrupt and inflexible. The Chinese restaurant on the... More 

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Marco R, It’s such an honor to hear from a loyal guest like you. Thank you so much for constantly choosing Swissôtel Grand Shanghai and sharing feedback with us. Your valuable comments regarding our service and F&B have been shared with our management team, series of trainings will be conducted and necessary actions will be taken. Guest reviews are... More 

Calgary, Canada
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As mentioned, an easy location to get to by the metro. We took the maglev from the airport, transferred to the Metro, and it was a short 3 minute walk from there. Booking in was quick and easy after a long day of travel. The hotel itself is excellent, lots of marble tile and beautiful accents, the pool was long... More 

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Rockyride, Warm greetings from Swissôtel Grand Shanghai. Thank you for staying with us and writing this fantastic review. We are delighted to know you had a pleasant experience enjoying our prime location, swimming pool, breakfast as well as the service. It’s our pleasure to provide you a warm place in the heart of bustling Jing’an area despite of the... More 

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Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Spa Hotel in Shanghai
#22 Romantic Hotel in Shanghai
#33 Family Hotel in Shanghai
#35 Luxury Hotel in Shanghai
#37 Business Hotel in Shanghai
#193 Best Value Hotel in Shanghai

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