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All 3,734 Shanghai hotels

Swissotel Grand Shanghai

5.0 of 5 Hotel   |   No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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Swissotel Grand Shanghai
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87%
Ranked #37 of 3,734 hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
JennyCheung25 Hong Kong, China
  • Reviews (540)
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540 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

place is clean, service is good, location is good, near metro station, breakfast is good , near shopping malls. overall is good one thing i like is near 海德公寓 which is 張愛玲故居

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear JennyCheung25, Thank you very much for your feedback on your recent stay with us here at Swissôtel Grand Shanghai. We are happy that you found our service and breakfast to be good while location to be convenient. Located in bustling Jing’an district, our hotel features easy access to many historical and cultural heritages include Former Residence of Zhang Ai... More

Chonburi Province, Thailand
1 review
4 of 5 stars Reviewed 1 week ago

Locate in Businesss zone which surrond by Large Deapartment store and close to Metro line. There is Convention room for seminar and event. You can use metro line to go directly to Pudong airport. Security control by specific floor for elevator usage.

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Jakkraphan P, Thank you for your most recent feedback on your experience staying here as our guest at Swissôtel Grand Shanghai. We are delighted to know that you found our hotel very convenient in terms of shopping and transportation. As we accommodate many business travelers, we offer a wide choice of superior conference and catering facilities. Apart from taking... More

Milano
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a five days stay in this hotel, I was with my two kids (3-6 years) and we really enjoyed the whole stay. They serve one of the most tasting and complete breakfast I have ever found in a hotel. We booked a suite for the four of us, it was really nice and clean with a beautiful view.... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear RutfMilano, Thank you very much for your feedback on your most recent stay with us here at Swissôtel Grand Shanghai. While I am thrilled to read that you found our breakfast the most tasting and complete. It’s also a pleasure to know your whole family enjoys the stay with us. Boasts the prime location, we do offer convenient shopping... More

Singapore
Contributor
17 reviews 17 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I checked in Swissotel Grand Shanghai twice in June. There are some area which they do very well but some is destroying the Swissotel brand . So I rate this as a 3.5 to 4 star Location : It situated behind a mall and also nearby the Jing An Metro station ( line 2 which ply along pudong international airport... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Mackean, Thank you very much for your feedback on your recent stay with us here at Swissôtel Grand Shanghai. While we are happy that you found our location to be convenient, we are regret to hear of the problem you experienced with the services. We would like to assure you that we are committed to ensuring that all our... More

Bangalore
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for three nights/ it was good. Breakfast was good and got to try out Chinese specials. Concierge is good in assistance. Located near to our event place. Nearby Indian restaurant Vedas was excellent.

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear vijabas, Thank you for your most recent feedback on your experience staying here as our guest at Swissôtel Grand Shanghai. We are delighted to know that you found our hotel really good, enjoying our good F&B, helpful service as well as excellent location. Thank you again for your post and look forward to welcoming you back to our hotel... More

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel for 4 nights in Premier room in November 2013 during business trip in China. Overall the hotel is nice. The room was comfortable and it has good amenities including your own private clothes iron complete withh its stand. Room has its compact working desk and a fast internet connection, that is all you need the most... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Edwin_Rdi, Thank you very much for your feedback on your most recent stay with us here at Swissôtel Grand Shanghai. While I am thrilled to read that you really liked our bedrooms, highlighting our room amenities and working desk as well as internet. As most of our guests are business travelers, we do make a great effort to ensure... More

Hillingdon
1 review
4 of 5 stars Reviewed 2 weeks ago

I had never stayed at a Swissotel before and only chose it as it was convienent to my office in Shanghai. I have to say, I was very pleasantly surprised. The hotel was very well maintained, good size rooms with great facilities. All round very positive experience, I would definitely stay Swissotel again.

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Kirstie Helen M, Thank you very much for your feedback on your recent stay with us here at Swissôtel Grand Shanghai. While I am thrilled to read that you really like our guest room as well as facilities. Our hotel does boast the prime location which offers convenience for business customers. We are glad to hear that you will... More

Hong Kong, China
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at the Swissotel Grand for business in May and June and I was so disappointed with the service level of the staff of this hotel. The first time I was staying on 15th floor - room size was okay but the amenities in the bathroom was bad with local branded toothpaste and scratchy towels. The second time I... More

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HotelManager-SSH, Manager at Swissotel Grand Shanghai, responded to this review

Dear pandasasa Please accept our most sincere apologies for your most recent stay! We were totally saddened to learn of your experiences during your recent time with us and all your feedback has been shared with our various departments to learn and understand what went wrong. We would like to assure you that we are committed to ensuring that all... More

Dubai, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is ok, the room was nice especially the bathroom, unfortunately though here were a few negatives which might make me reluctant to return next time I'm in the city, firstly the A/C is terrible, the room doesnt cool down sufficiently and when on auto mode it turns off and on again intermittently, when it turns on in the... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear katieannsenior Thank you very much for your feedback on your most recent stay with us here at Swissôtel Grand Shanghai. While I am thrilled to read that you really liked our bedrooms, highlighting our bathrooms, I am sorry to read of your issues with the air conditioning. Auto Mode does turn on and off again, when set like this... More

Hong Kong, China
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I brought our 1 year-old daughter to Shanghai for a 5 day vacation and chose to stay at the Swissotel Grand, mostly for its central location. When we visited Shanghai back in October we opted for a less expensive hotel, the Putuo Modena but then found the neighborhood to be less developed and offered a limited selection... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Guruojgu Thank you very much for taking the time to submit your most recent feedback on Trip Advisor, and giving us your feedback on your stay. We are thrilled that you opted for our hotel for you and your family on your trip to Shanghai – yes our location is great and is a popular choice for many travelers... More

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Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Grand Shanghai 5*
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#19 Spa Hotel in Shanghai #22 Romantic Hotel in Shanghai #36 Luxury Hotel in Shanghai #41 Family Hotel in Shanghai #45 Business Hotel in Shanghai #206 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more   less 
Number of rooms
467

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