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All 3,926 Shanghai hotels

Swissotel Grand Shanghai

5.0 of 5 Hotel   |   No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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Swissotel Grand Shanghai
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Ranked #37 of 3,926 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Chiara_bkc Venice, Italy
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598 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Venice, Italy
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one of the best hotel in Shanghai. It is located close to Jing An Temple and Nanjing Xi Road, perfect spot to start visit the city. The hotel staff is very nice and rooms are excellent. Very clean and comfortable. I had wonderful days at Swissotel Shanghai, I recommend it!

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Chiara_bkc, Warm greetings from Swissôtel Grand Shanghai. Thank you so much for taking time writing feedback regarding your recent stay with us. We are thrilled to read that you are impressed by our services and room facilities. In addition, we are pleased your recommendation to other fellow travelers. We sincerely invite you to come back soon and continue the... More

Yorkshire - England
Contributor
14 reviews 14 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Only stayed 1 night but hotel was superb. Lovely rooms with excellent bathroom facilities and free wifi with quick connections. Good buffet restaurant, with lots and lots of choice. Position was excellent...just around the corner from temple, shops, big bus tour. Beautiful spa area and pool!

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Yorkshiresfinest, It is so encouraging to receive your outstanding feedback for your stay at Swissôtel Grand Shanghai. We are glad to hear that you had a pleasant time with us enjoying our room facilities, buffet restaurant as well as SPA and swimming pool. Boasts the prime location, Swissôtel Grand Shanghai offers great convenience in terms of business activities, shopping... More

Gibraltar
Top Contributor
55 reviews 55 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Swissotel's reputation as one of Shanghai's better luxury hotels is well deserved, based on what I experienced during my stay here anyway. The room is great, very spacious, with a decent view of Jingan (from all sides of the building) looking out of floor to ceiling windows. The facilties, service, location and price are all well worthy of making this... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear AzitiZ, Thank you so much for taking time sharing your experience of your recent stay in Swissôtel Grand Shanghai. We are thrilled to read that you are impressed by our room facilities, service, and especially strategic location in Jing ‘an Area. As a business hotel boasts prime location, it’s our mission to create convenient and memorable stay for all... More

Netanya, Israel
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel location is on the main shopping street, Room is big and decorated. breakfast is excellent. atmosphere is pleasant and it is a good option so it looks like I'll visit again in the future. all in all very recommended.

Was this review helpful? Yes 1
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear AssiW, Thank you so much for taking time writing feedback regarding your recent stay with us. We are thrilled to read you are impressed by the location, room, breakfast as well as the overall atmosphere. Thank you for your recommendation, we would be more than happy to welcome you here in Swissôtel Grand Shanghai in the near future. Yours... More

Hong Kong
1 review
5 of 5 stars Reviewed 3 weeks ago

■Describe the service you experienced Overall good, clean and tidy. ■Tell us how you liked the room Big size. Big bathroom. Nice TV. NIce Air conditioner. ■Talk about the location & amenities Location is good. Near shopping mall and Railway station. Easy for shopping or get something to eat. ■Say what you liked best & least The breakfast is also... More

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Terry K, Thank you for taking time writing feedback regarding your latest stay here at Swissôtel Grand Shanghai. We are delighted to know you had a great experience enjoying our service,big clean room, breakfast as well as the prime location. We sincerely invite you to come back and enjoy the convenience we created for your next business trip. Yours... More

Hong Kong, China
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Well, as usually Im a bit late in posting this review, but it was another memorable hotel experience and is worth giving a positive review. The service and room quality were tops, but what makes this hotel a really exceptional place to stay are some other features. The first is the location near the Jing An Temple and station. I... More

Was this review helpful? Yes 3
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Robert B, Thank you for taking time writing feedback regarding your latest stay here at Swissôtel Grand Shanghai. We are delighted to know you had a great experience enjoying our service, breakfast as well as the prime location. As a Swiss brand, it’s our pleasure to create a real European feel to our valued guests. We regret to read... More

London, United Kingdom
Top Contributor
83 reviews 83 reviews
43 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice, modern hotel in excellent location. 2 - 3 minutes walk to the subway, shopping malls, restaurants and the famous Jing'an Temple. Service was very good and staff is very efficient. Room is big and clean. Swimming pool is of a good size. Our room is on 19th floor and is facing the street but is very quiet. Highly recommended.

Was this review helpful? Yes 1
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear CelineBrussels, Thank you for taking time writing feedback regarding your latest stay here with us. We are thrilled to read your positive comments. It’s our mission to provide you a comfortable and memorable stay with efficient services and functional facilities. We are also glad to know you took the advantage of our prime location and explore the surrounding area.... More

Dhaka City, Bangladesh
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Good location, healthy food selection,Very clean interior & clean comfortable rooms ,Free of charge in room wifi , in room iron facility & sustainability kept in mind,it ensures a pleasant stay.Perfect

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Mohd Raisul H, Thank you for taking time writing feedback regarding your latest stay here with us. We are thrilled to read your positive comments. It’s our mission to provide you a comfortable and memorable stay even you are far away from home. We are looking forward to welcoming you back in the near future so that you could... More

Dunedin, New Zealand
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

nice modern hotel close to subway and airport bus, pleasant staff with helpful concierge made this a memorable stay, expensive restaurants in hotel but options near by close to shopping malls, parks, transport and attractions would stay again and close enough to bund and walking street, large indoor pool with good steam room sauna and spa attached would stay again

Was this review helpful? Yes 1
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Wayne495, Thank you for taking time writing review regarding your recent experience as a guest here at Swissôtel Grand Shanghai. We are thrilled to read that you enjoyed our services and facilities. We are also glad to know you took full advantage of our prime location and explored the charm of the city. Thank you again for your wonderful... More

Singapore, Singapore
Top Contributor
74 reviews 74 reviews
42 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed another 4 nights in the Swissotel and must admit nothing really wowed me again except a very comfy king size bed w beautiful linen. I found the check in and check out process very inefficient and time consuming, the hotel is pretty loud, although I was up at the executive floor, I could hear the closing if every door... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear doritg888, Thank you for your most recent feedback on your stay here at Swissôtel Grand Shanghai. We regret to read your unpleasant experience during the check in and check out. The concerned department has been informed about this issue and we will conduct series training to our team in order to improve our service efficiency. As for the noise... More

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Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel

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