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All 3,924 Shanghai hotels

Swissotel Grand Shanghai

5.0 of 5 Hotel   |   No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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Swissotel Grand Shanghai
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Ranked #36 of 3,924 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Kennis-Bosco Hong Kong
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629 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Contributor
18 reviews 18 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a hotel locate in a convenience location, walk to the metro within 5 minutes. Standard hotel level. There's a special point. In the room, there's a coffee machine, Nespresso maker. The wireless internet is not stable and slow during night time, even called the room service to ask for the resolution. They have install the extra device (homeplug)... More

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Zürich, Zurich, Switzerland
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed there two nights. This hotel is fantastic and covers every need you can have as a business traveller. Rooms are spacious and clean, full of amenities. Staff is well-trained and the location of the hotel is just perfect. Highly recommended!

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear JoaquimSpeck, We are truly flattered to read your glowing review regarding your recent stay here at Swissôtel Grand Shanghai. We have shared your compliments with our team members which will encourage them to continuously enhance guest experience. Thank you for your recommendation, we are looking forward to welcoming you again during your next visit to Shanghai. Yours Sincerely, Daisy... More

ny
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Rooms are spacious, modern and clean. Nothing very special but quite good for the price range. Had a problem with the shower but it was fixed after a call to the front desk. Fitness center is decent, enough machines, never felt crowded. Breakfast could be better, many Western options but not well done. Even the local cuisine could be improved.... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear SlotBunwalla, Warm greetings from Swissôtel Grand Shanghai. Thank you for taking time and sharing these valuable feedbacks regarding your recent stay with us. We appreciate for your compliment on our rooms and fitness center. Meanwhile, we do regret to learn our breakfast didn’t meet your expectations. Your comment has been addressed to our culinary team; and efforts will surely... More

Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located next to Jing'an Temple and next to West Nanjing Road. From here you can have a nice walk to the Bund via People Square. Also Hengshan road is close. The size of the room is enough even in the classic room and the breakfast is international. Air Swiss crew stays also in this hotel. Staff is... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Joohgi, Warm greetings from Swissôtel Grand Shanghai. Thank you for taking time and writing such a nice review. We are glad to learn that you have enjoyed the convenience comes with our prime location. Shanghai is a city for exploration; our professional Concierge team will be more than happy to offer you any assistance if you want to know... More

Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there for 3 nights pre-cruise. We upgraded to an executive room with a super king bed, the most comfortable bed we have ever slept in it was soooo comfortable. Shower, bath, toiletries mini bar, fruit bowl, bottled water, iron, hairdryer, coffee machine, robe, slippers and even a brolly.Upgrading allowed us access to the Executive Lounge. Which included self... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Swankieliz, It’s a privilege indeed to read your compliments on everything you have enjoyed at Swissôtel Grand Shanghai. It’s so nice of you to take time and sharing all the details with us and other travelers. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Thank you again for... More

Livingston, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was certainly five star. The rooms were spacious and your every need was catered for. Even a brolly in the wardrobe for the odd shower. Toiletries were in abundance and you were even told to take them with you. Breakfast was excellent. Good choice but a bit pricey but then you would expect this from a five star... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Catherine W, What a fantastic feedback! We are delighted to read such a glowing review, thank you for letting us know you had a wonderful stay here at Swissôtel Grand Shanghai. It’s our great pleasure to provide you a comfortable and memorable stay when you travel away from home. We will share your compliments with our team members and... More

Suzhou, Jiangsu, China
Contributor
17 reviews 17 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

I want to be very fair here . . . . We booked the Pinnacle Suite for one night to meet a friend for dinner in Shanghai. We chose the Swissotel because our friend was staying there. The staff was courteous and professional. The room was clean, spacious (70 sqm, 1.5 baths) and very nicely furnished and equipped. The view... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Kevin C, Thank you very much for taking time and sharing such detailed feedback regarding your recent stay here at Swissôtel Grand Shanghai. Your compliments on our staff, room facilities as well as hotel location are much appreciated. We regret for not offering you a high quality sleeping experience, we do realized how important a good sleep quality can... More

Haworth, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

All the boxes were ticked for a stereotyped Swiss Hotel The room was functional for what a business person needs-expects The bathroom was good HOWEVER, the Bed was the MOST uncomfortable i have experienced in years of travelling, HARD, was one of the words i used I would not stay there again despite its convenient location

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear MPFHarburn, Warm greetings from Swissôtel Grand Shanghai. Thank you for taking time and sharing feedback regarding your recent stay with us. We regret to read your unpleasant sleeping experience. Our hotel management team fully understands how important a good sleep quality can be, especially for business travelers. Next time, you could ask for an extra bed pad. And our... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great location to visit Shanghai. Close to sights, metro, French quarter and not too many street hawkers that you get around People's square hotels. All the posh shops are within 10 mins walk. Service in the Hotel was great apart from the fierce and matronly lobby bar service. Nothing was too much trouble and it had comfy beds and quiet... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Russell P, Thank you so much for taking time and sharing your feedbacks regarding your recent stay here at Swissôtel Grand Shanghai. It’s a pleasure to read that you are impressed by hotel location, room facilities as well as breakfast. We regret to know the service in Flow Lounge & Bar didn’t meet your expectation. Your comment has been... More

Minneapolis
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful stay at Swissotel Grand Shanghai located near the Jing'an Temple stop on metro line 2. Hotel was very clean, and the amenities were very nice. Room was large and comfortable. Hotel was near shopping and food. Would stay here in Shanghai again.

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear mrn0363, Warm greetings from Swissôtel Grand Shagnhai. Thank you for taking time and writing such a wonderful feedback. We are delightful to know you have enjoyed our prime location near Jing’an Temple with metro line 2 and line 7. In addition, we are pleased that our clean and comfortable room create a memorable stay here in Shanghai for you.... More

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Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel

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