We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 3,960 Shanghai hotels

Swissotel Grand Shanghai

5.0 of 5 Hotel   |   No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
Hotel amenities
Swissotel Grand Shanghai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Swissotel Grand Shanghai to your Saves list
Ranked #37 of 3,960 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
noonie Kuala Lumpur, Malaysia
Write a Review

676 reviews from our community

Traveler rating
    308
    276
    64
    18
    10
See reviews for
42
89
61
342
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (676)
  • Mar-May only
    (163)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (215)
  • Dec-Feb only
    (135)
All months
Kuala Lumpur, Malaysia
Top Contributor
78 reviews 78 reviews
72 hotel reviews
184 helpful votes 184 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 5 days in Feb 15 and very happy with room, cleanliness, staff, facilities and location. This is a great choice in Shanghai thats close to Metro, has excellent rooms and staff,small but decent business centre, good wifi and generally Swissotel standard - thanks so much.

Was this review helpful? Yes
Hong Kong
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good location with reasonable price. I came for business meeting. The wifi connection is good. The breakfast buffet has a lot of variety and good for any nationalities. The room is spacious even for family. I will recommend for both business or leisure.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Pan W, Warm greetings from Swissôtel Grand Shanghai. It’s encouraging to receive your review for your recent stay with us. We are glad to hear that you like our buffet breakfast options and enjoy our room facilities. With the prime location, Swissôtel Grand Shanghai offers great convenience in terms of business activities, shopping and destination exploration to each guest.... More 

Melbourne, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked three nights initially but end up four nights after I enjoying the location, the convenience and the value of money. I stayed on the level 19 with some views of Nanjin Road's beautiful night lighting. Two metro subways within 5 mins walk. I am not a shopping person but a food lover, a number of restaurants nearby providing... More 

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Jackie R, Thank you for extending your recent stay with us. Swissôtel Grand Shanghai is adjacent to Jing’an Temple & Gardens, City Plaza Shopping Mall, Réel Luxury Shopping Mall and easy access to metro lines 2 & 7. We are happy to know you enjoy our excellent location and our heart-felt services. Much Appreciate your friend's recommendation as well,... More 

Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

All facilities and servise was great in the 5 star classification as hotel is. Near of shopping street with all world's brands so good choice for shoppaholics :-) From the other side is Jin'g temple - beautiful to see and 2 min by cheap taxi to chinese market ;-) i liked Sanghai is great city!!

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Barborqaa, I’m pleased to receive your fantastic review and thank you for staying with Swissôtel Grand Shanghai. We are delighted to know our prime location providing you an easy access to wherever you plan to visit. In addition, your compliments on our facilities as well as the service are appreciated. We warmly invite you to come back Shanghai soon... More 

USA
Top Contributor
91 reviews 91 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been coming to this place since 2012. During my first stay I was pleasantly surprised and actually organized an international sales meeting there in June 2013, which also went well. However, since that time I have stayed many times there and every time something is wrong - they cannot find a confirmed booking and my room is not... More 

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear cbroo, First of all, on behalf of all of us here at Swissôtel Grand Shanghai, we wish you a Happy Chinese New Year and a prosperous Year of Goat! We do appreciate you as our loyalty guest taking your valuable time to write us such a detailed feedback regarding to your recent stay. However, we regret to know your... More 

Palm Harbor, Florida
Top Contributor
55 reviews 55 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my first stay at this property but will not be my last. This property was clean, the staff was great, and the service first class. Will be a repeat on future visits. Beds were averagely hard for China which is the only drawback.

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear TerraWanderer, Greetings from Swissôtel Grand Shanghai. Thank you for staying with us and letting us know your feedback. We are delighted to know you were satisfied with our property as well as service. We regret to know that our facilities are not the style you preferred and the issues you mentioned have been addressed to our management team.We will... More 

Melbourne, Victoria, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed 3 nights, my first trip to Shanghai, lovely welcome,excellent English, great room- quiet with a comfy bed, refreshing shower, wi fi, excellent buffet breakfast and dinner, 2pm check out was a pleasant bonus as I had an evening flight, I will be returning to Shanghai every 3 or 4 months. This will be my hotel of choice.

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Tony D, It’s a pleasure to read such a wonderful review. We are delighted to know you are happy with every aspect of your stay here at Swissôtel Grand Shanghai. Your compliments regarding our room facilities, F&B and services is much appreciated, we will share them with our team members and encourage everyone to continuously improve guest experience. It... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Good location to walk or taxi to central city,foods and shopping around.. The hotel very professional and nice. Room with view very nice to see city.

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear 858paulinew, Greetings from Swissôtel Grand Shanghai. Thank you for staying with us and letting us know your feedback. We are delighted to know you found our location very convenient and enjoyed our excellent services as well as nice city view. We are looking forward to seeing you again in the near future. Yours Sincerely, Daisy Yin PR & Communications... More 

Los Angeles, California
1 review
3 of 5 stars Reviewed January 22, 2015

I stayed at Swissotel Grand Shanghai for 6 nights. Positives: + Amazing swimming pool, spa, sauna, and exercise facilities, including a weight room. Negatives: - Temperature thermostats that do not work, and consistently keep the room at a constant temperature. It was too hot at night, and could not sleep. - Very old televisions in the rooms with terrible picture... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear J2326SPpauls, Greetings from Swissôtel Grand Shanghai. Thank you for staying with us and taking time to write such a detailed review. We are delighted to know you really enjoyed our health club facilities. Meanwhile, we regret to read your unpleasant experience in terms of in-room temperature and room products. The temperature of our guest rooms is set for a... More 

San Diego
Top Contributor
54 reviews 54 reviews
34 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 10, 2015

On my first trip to Shanghai, I cannot be any more please with the Swissotel that I was staying at. It really helps to check-in at a welcoming hotel after a long flight and then a long car ride from the airport. The check-in desk was very friendly. Both clerks spoke and understood English which isn't surprising considering it was... More 

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear SANsna, What a fantastic review! It’s our privilege to accommodate you and receive such a detailed feedback. We do appreciate your compliments on our services, room facilities, breakfast as well as the convenient location. We will also share your recognitions to our team members for sure. It would encourage them to provide even better products and services in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Swissotel Grand Shanghai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Agoda, HotelTravel.com, Despegar.com, Ctrip TA, Cheap Tickets, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Swissotel Grand Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Spa Hotel in Shanghai
#24 Romantic Hotel in Shanghai
#33 Business Hotel in Shanghai
#35 Luxury Hotel in Shanghai
#38 Family Hotel in Shanghai
#199 Best Value Hotel in Shanghai

190 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (140)
Viewed
Bathroom (21)
Viewed
Room/suite (43)
Viewed
Dining (11)
Viewed
Hotel & grounds (21)
Viewed
View from room (2)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Business center/function rooms (7)
Viewed
Room/suite (9)
Viewed
Pool/beach area (2)
Viewed
Other (22)
Hotels you might also like...
Check In Check Out
Price Your Stay