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All 3,790 Shanghai hotels

Swissotel Grand Shanghai

5.0 of 5 Hotel   |   No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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Swissotel Grand Shanghai
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87%
Ranked #37 of 3,790 hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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552 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the Swissotel for 3 nights in June, arrived there using the Metro line 2 from the Pudong airport, station was just around the corner. Check in was smooth and room was on the 23 floor, very spacious and comfortable, with all the amenities plus free wi-fi. Selection in the breakfast room was very vast and very tasty. Hotel... More

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Singapore
1 review
3 of 5 stars Reviewed yesterday NEW

On a business trip. They offered me the lowest floor which is totally unacceptable as there is no view and noisy. Request for a change in room and they are gladly agree to it. Was told to wait in the room and someone will take me to a new room. Waited for more than 15 minutes and no one shows... More

Review collected in partnership with Swissotel Hotels & Resorts

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 4 days ago NEW

Swissotel Grand Shanghai is accessible and convenient for either business or personal purpose. The overall experience was good except the breakfast food quality. I find most of them tasteless. Thank you!

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear ZL, Thank you for taking time and write feedback on your experience staying here as our guest at Swissôtel Grand Shanghai. We are glad you found our location convenient for business and leisure travel. Meantime, we are truly sorry that our breakfast didn’t achieve your expectation, our culinary team is well-acknowledged of this issue and we will continue to... More

Paris, France
2 reviews
4 of 5 stars Reviewed 1 week ago

Not easy to find although just behind the metro station. Good location for business. But if location is not key for you, you can much better deals in the city. Less expensive than the Shangri-La however. Internet connection was slow and cleanliness of the room was not correctly cleaned. Staff has a good English level .

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Michel M, Thank you for your most recent feedback on your experience staying here as our guest at Swissôtel Grand Shanghai. We are glad you found our location convenient for business and our good English-speaking staffs are helpful. Meantime, we are truly sorry that the internet speed and the cleanliness disappointed you. Our IT team is working on improving... More

Shanghai, China
Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

If you stop by Sanghai, you should definitly try this hotel. Everything you need is walkin distance from the hotel. If you have nothing to do outside the hotel than inside hotel you can benefits from all comfort needed: great spa, great pool, sauna...reataurants and bar staff are really looking to make you feel at home. Many thanks to the... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Tristan d, Thank you very much for your feedback on your most recent stay with us here at Swissôtel Grand Shanghai. While I am thrilled to read that you found our hotel really good, enjoying our excellent location, great SPA and gym facilities and F&B offerings. We are also honored that you were impressed by our thoughtful services; we... More

Buffalo, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Swissotel Grand Shanghai while in the city for a conference. The hotel is well-located, near the Jian'an Temple and a metro stop. Great restaurants and shopping is nearby, but the hotel is quiet. Fantastic breakfast spread and excellent pool (a real lap pool) and fitness room with plenty of machines. I was upgraded to a deluxe... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Sarah B Thank you for your most recent feedback on your experience staying here as our guest at Swissôtel Grand Shanghai. We are delighted to know that you found our hotel really good, enjoying our good F&B, great facilities as well as excellent location. As we accommodate many business travelers, our dedicated team are working hard to create a... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

place is clean, service is good, location is good, near metro station, breakfast is good , near shopping malls. overall is good one thing i like is near 海德公寓 which is 張愛玲故居

Was this review helpful? Yes 1
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear JennyCheung25, Thank you very much for your feedback on your recent stay with us here at Swissôtel Grand Shanghai. We are happy that you found our service and breakfast to be good while location to be convenient. Located in bustling Jing’an district, our hotel features easy access to many historical and cultural heritages include Former Residence of Zhang Ai... More

Chonburi Province, Thailand
1 review
4 of 5 stars Reviewed 4 weeks ago

Locate in Businesss zone which surrond by Large Deapartment store and close to Metro line. There is Convention room for seminar and event. You can use metro line to go directly to Pudong airport. Security control by specific floor for elevator usage.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Jakkraphan P, Thank you for your most recent feedback on your experience staying here as our guest at Swissôtel Grand Shanghai. We are delighted to know that you found our hotel very convenient in terms of shopping and transportation. As we accommodate many business travelers, we offer a wide choice of superior conference and catering facilities. Apart from taking... More

Milano
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a five days stay in this hotel, I was with my two kids (3-6 years) and we really enjoyed the whole stay. They serve one of the most tasting and complete breakfast I have ever found in a hotel. We booked a suite for the four of us, it was really nice and clean with a beautiful view.... More

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear RutfMilano, Thank you very much for your feedback on your most recent stay with us here at Swissôtel Grand Shanghai. While I am thrilled to read that you found our breakfast the most tasting and complete. It’s also a pleasure to know your whole family enjoys the stay with us. Boasts the prime location, we do offer convenient shopping... More

Singapore
Contributor
17 reviews 17 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I checked in Swissotel Grand Shanghai twice in June. There are some area which they do very well but some is destroying the Swissotel brand . So I rate this as a 3.5 to 4 star Location : It situated behind a mall and also nearby the Jing An Metro station ( line 2 which ply along pudong international airport... More

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Mackean, Thank you very much for your feedback on your recent stay with us here at Swissôtel Grand Shanghai. While we are happy that you found our location to be convenient, we are regret to hear of the problem you experienced with the services. We would like to assure you that we are committed to ensuring that all our... More

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Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Grand Shanghai 5*
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Shanghai #21 Romantic Hotel in Shanghai #35 Luxury Hotel in Shanghai #36 Business Hotel in Shanghai #44 Family Hotel in Shanghai #210 Best Value Hotel in Shanghai
Hotel Class
Official Description (provided by the hotel)
Outstanding in every way... ideal location for business and pleasure, facilities that are superbly grand, gracious service from staff who anticipate and meet your every need when you travel to Asia's most dynamic city. ... more   less 
Number of rooms
467

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