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All 3,950 Shanghai hotels

Swissotel Grand Shanghai

5.0 of 5 Hotel   |   No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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Swissotel Grand Shanghai
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Ranked #38 of 3,950 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
J2326SPpauls Los Angeles, California
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664 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
1 review
3 of 5 stars Reviewed 5 days ago NEW

I stayed at Swissotel Grand Shanghai for 6 nights. Positives: + Amazing swimming pool, spa, sauna, and exercise facilities, including a weight room. Negatives: - Temperature thermostats that do not work, and consistently keep the room at a constant temperature. It was too hot at night, and could not sleep. - Very old televisions in the rooms with terrible picture... More 

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear J2326SPpauls, Greetings from Swissôtel Grand Shanghai. Thank you for staying with us and taking time to write such a detailed review. We are delighted to know you really enjoyed our health club facilities. Meanwhile, we regret to read your unpleasant experience in terms of in-room temperature and room products. The temperature of our guest rooms is set for a... More 

San Diego
Top Contributor
55 reviews 55 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On my first trip to Shanghai, I cannot be any more please with the Swissotel that I was staying at. It really helps to check-in at a welcoming hotel after a long flight and then a long car ride from the airport. The check-in desk was very friendly. Both clerks spoke and understood English which isn't surprising considering it was... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear SANsna, What a fantastic review! It’s our privilege to accommodate you and receive such a detailed feedback. We do appreciate your compliments on our services, room facilities, breakfast as well as the convenient location. We will also share your recognitions to our team members for sure. It would encourage them to provide even better products and services in the... More 

Vancouver, British Columbia, Canada
Top Contributor
57 reviews 57 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was wonderful. The rooms were a nice size, spotless, modern, comfortable bed, nicely decorated with a great bathtub. The location is also great, you are right across from a mall and a five minute walk to shopping and restaurants on Nanjing Road. Hotel staff were very friendly, check-in/check-out was quick. Before we arrived, I emailed the hotel and... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear VanCan2012, We are thrilled to read your glowing review. Thank you so much for staying with Swissôtel Grand Shanghai and sharing your valuable comments. It’s our honor to provide you a memorable and comfortable stay here in Shanghai. We are glad you enjoyed our facilities, services as well as our prime location during your stay, and our team members... More 

Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Swissotel Grand Shanghai for the final two nights of our two week tour of China. Our room at the Swissotel was modern, clean, comfortable and quiet, which matches the description of the lobby, restaurants, lounge and common areas. Shanghai is a large, modern and beautiful city and the Swissotel Grand is nicely located,... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Paul C, We are thrilled to read such a detailed review. Thank you so much for taking your valuable time to write your experience and share your comments as well as those great photos with us and other fellow travelers. It’s good to know that you enjoy our room facilities and convenient location. Your nice compliments on front desk... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Comfortable room,the airport express bus to PVG was conveniently located right at the parking lot. All the facilities were well maintained and beautiful, and my experience was overall very enjoyable. I would definitely stay again next time I am in the area

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Mimi Y, Thank you for choosing Swissôtel Grand Shanghai and sharing such a wonderful review. We are delighted to know you have enjoyed our prime location and great facilities. It’s our pleasure to provide you a comfortable experience when you are far away from home. It’s glad to hear that you will come back and we are looking forward... More 

Lausanne, Switzerland
1 review
5 of 5 stars Reviewed 5 weeks ago

I m usually staying there for business every month. The location is great, breakfast is wonderful, fitness convienent and concierge services really appreciated. I stayed in several places in Shanghai and Swissotel is one of those I do appreciate coming back

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear FrequentAsianTrave, What a privilege to have a loyal guest like you! We are delighted to know you have enjoyed your frequent stays with us in the past. Your loyalty will motivate us to work harder in order to provide better guest experiences in the future. Thank you for your compliments on our location, breakfast, fitness center as well as... More 

Kuala Lumpur, Malaysia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 21, 2014

I was recommended by a colleague to stay at this hotel as it's close to our meeting place. Wrong decision as I should have gone for my usual hotels. This property is dated and tired looking. Service is not up to par for a 5 star. Room is very basic, bathroom is more like 3-4 star and the bed is... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear KCK_KL, Thank you for taking time and sharing your feedback regarding your recent stay here at Swissôtel Grand Shanghai. We regret to know that our facilities are not the style you preferred and the issues you mentioned have been addressed to our management team. I would appreciate if you could let me know more details via email (daisy.yin@swissotel.com) so... More 

Deer Park
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 17, 2014

Have stayed at this hotel many times and really a very gd hotel.But now starting to get a bit old in the tooth and personal opinion is in need of a revamp.Rooms are basically all the same and starting to be a little tired.Staff at the hotel are excellent and very helpful.Position of hotel for Western people is great as... More 

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear James A M, It’s our great honor to have a loyal guest like you. Thank you so much for your constant trust on Swissôtel Grand Shanghai. We highly appreciate your valuable comments on room facilities, services and hotel location. Your loyalty and reviews are key factors that lead us to success. We will continuously improve our maintenance and provide... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2014

There is something crisp and comforting about the Swissotel in Shanghai. It is efficiently run, staff have good English, the rooms have a nice 'designer' feel to them, and the breakfast bar is very good. The rooms have plenty of electrical outlets to allow for easy charging of mobiles, computers, ipads etc. It is very well located near the Nanjing... More 

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Anna B, Warm greetings from Swissôtel Grand Shanghai. Thank you for staying with us and sharing your feedback with other travel fellows. We do appreciate your compliments on our team members and facilities as well as the location. We also pay high attention to the issues you mentioned regarding the mini bar and breakfast coffee, they have been shared... More 

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 15, 2014

Staying for 3 nights for a business trip to Shanghai. A quality hotel with grand lobby and great service, great for business traveller in the Jingan district of Shanghai. The location has got lots of luxurious shops, restaurants, and department stores in walking distances. Would recommend.

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear yangmark, We are glad to know you had a pleasant stay enjoying the convenience of our prime location. Thank you very much for taking time and sharing your experience at Swissôtel Grand Shanghai. It’s our great honor to be complimented and recommended by business travelers like you. We will keep it up and continuously provide excellent guest experience in... More 

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Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Hotel Style:
#20 Spa Hotel in Shanghai
#24 Romantic Hotel in Shanghai
#34 Family Hotel in Shanghai
#35 Luxury Hotel in Shanghai
#37 Business Hotel in Shanghai
#191 Best Value Hotel in Shanghai

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