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All 3,883 Shanghai hotels

Swissotel Grand Shanghai

5.0 of 5 Hotel   |   No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China (Jing'an Temple)
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Swissotel Grand Shanghai
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Ranked #38 of 3,883 Hotels in Shanghai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
AssiW Netanya, Israel
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592 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Netanya, Israel
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed today NEW

The hotel location is on the main shopping street, Room is big and decorated. breakfast is excellent. atmosphere is pleasant and it is a good option so it looks like I'll visit again in the future. all in all very recommended.

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Hong Kong
1 review
5 of 5 stars Reviewed 2 days ago NEW

■Describe the service you experienced Overall good, clean and tidy. ■Tell us how you liked the room Big size. Big bathroom. Nice TV. NIce Air conditioner. ■Talk about the location & amenities Location is good. Near shopping mall and Railway station. Easy for shopping or get something to eat. ■Say what you liked best & least The breakfast is also... More

Review collected in partnership with Swissotel Hotels & Resorts

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Hong Kong, China
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well, as usually Im a bit late in posting this review, but it was another memorable hotel experience and is worth giving a positive review. The service and room quality were tops, but what makes this hotel a really exceptional place to stay are some other features. The first is the location near the Jing An Temple and station. I... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Robert B, Thank you for taking time writing feedback regarding your latest stay here at Swissôtel Grand Shanghai. We are delighted to know you had a great experience enjoying our service, breakfast as well as the prime location. As a Swiss brand, it’s our pleasure to create a real European feel to our valued guests. We regret to read... More

London, United Kingdom
Top Contributor
82 reviews 82 reviews
43 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice, modern hotel in excellent location. 2 - 3 minutes walk to the subway, shopping malls, restaurants and the famous Jing'an Temple. Service was very good and staff is very efficient. Room is big and clean. Swimming pool is of a good size. Our room is on 19th floor and is facing the street but is very quiet. Highly recommended.

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear CelineBrussels, Thank you for taking time writing feedback regarding your latest stay here with us. We are thrilled to read your positive comments. It’s our mission to provide you a comfortable and memorable stay with efficient services and functional facilities. We are also glad to know you took the advantage of our prime location and explore the surrounding area.... More

Dhaka City, Bangladesh
1 review
5 of 5 stars Reviewed 1 week ago

Good location, healthy food selection,Very clean interior & clean comfortable rooms ,Free of charge in room wifi , in room iron facility & sustainability kept in mind,it ensures a pleasant stay.Perfect

Review collected in partnership with Swissotel Hotels & Resorts

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Mohd Raisul H, Thank you for taking time writing feedback regarding your latest stay here with us. We are thrilled to read your positive comments. It’s our mission to provide you a comfortable and memorable stay even you are far away from home. We are looking forward to welcoming you back in the near future so that you could... More

Dunedin, New Zealand
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

nice modern hotel close to subway and airport bus, pleasant staff with helpful concierge made this a memorable stay, expensive restaurants in hotel but options near by close to shopping malls, parks, transport and attractions would stay again and close enough to bund and walking street, large indoor pool with good steam room sauna and spa attached would stay again

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Wayne495, Thank you for taking time writing review regarding your recent experience as a guest here at Swissôtel Grand Shanghai. We are thrilled to read that you enjoyed our services and facilities. We are also glad to know you took full advantage of our prime location and explored the charm of the city. Thank you again for your wonderful... More

Singapore, Singapore
Top Contributor
74 reviews 74 reviews
42 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed another 4 nights in the Swissotel and must admit nothing really wowed me again except a very comfy king size bed w beautiful linen. I found the check in and check out process very inefficient and time consuming, the hotel is pretty loud, although I was up at the executive floor, I could hear the closing if every door... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear doritg888, Thank you for your most recent feedback on your stay here at Swissôtel Grand Shanghai. We regret to read your unpleasant experience during the check in and check out. The concerned department has been informed about this issue and we will conduct series training to our team in order to improve our service efficiency. As for the noise... More

Tacoma, Washington
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I have always been impressed with the service from Swissotel but the service at the Grand Shanghai was more than I expected. The room was okay. The carpets needs a thorough cleaning. Was not a good smell but bearable. There was no refrigerator, mini bar or an ice machine which sucks. Overall, nothing impressive except for the bath tub. For... More

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear jwill2001, Thank you for taking time writing feedback regarding your latest stay here with us. We are delighted to know you had a great experience enjoying our service and prime location. As for the carpet issue you mentioned, we have informed concerned department, a cleaning schedule will be arranged soon. We do have refrigerator and mini bar in room,... More

Paris, France
2 reviews
5 of 5 stars Reviewed 1 week ago

First time in Shanghai visiting a friend recently relocated there for work. 2 shorts days in this hotel where friendly staff, clean and well designed hotel room made my stay very enjoyable. Plus got a free upgrade with a view of the city.

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HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear Cittadinomondo, Warm Greetings from Swissôtel Grand Shanghai. Thank you for taking time writing feedback regarding your latest stay here with us. We are delighted to know you had a great experience enjoying our service facilities as well. We are looking forward to welcoming you next time you visit your friend here. Yours Sincerely, Daisy Yin PR & Communication Manager... More

Stuttgart
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Good hotel, but some parts Need an upgrade. If You Book Executive floors the service is good but the price for the room is also quite high. The Location is good, you can reach a lot of places in Shanghai within minutes.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
HotelManager-SSH, Public Relations Manager at Swissotel Grand Shanghai, responded to this review

Dear see_egypt, Warm Greetings from Swissôtel Grand Shanghai. Thank you for taking time writing feedback regarding your latest stay here with us. We are delighted to know you had a great experience enjoying our service and prime location. I am also glad to know you have taken the advantage to go around and explore Shanghai. We do hope we could... More

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Additional Information about Swissotel Grand Shanghai

Address: No.1 Yuyuan Road, Jing'an District, Shanghai 200040, China
Location: China > Shanghai Region > Shanghai > Jing'an Temple
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Swissotel Grand Shanghai 5*
Number of rooms: 467
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Also Known As:
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel

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