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Comfort Suites Saraland

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1200 Shelton Beach Road, Saraland, AL 36571
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1 room 1 guest
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82 Reviews from our TripAdvisor Community

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Traveler rating
    53
    24
    4
    0
    1
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36
11
4
15
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (24)
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Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed 1 week ago

Had reservations for 2 nights but only had to stay for one. Front desk was nice enough to let me cancel the second night with no penalty. Room was neat and clean. Their breakfast food was good, nice variety. Being a lone female traveler, I felt safe and comfortable. Only complaint is, if you use a debit card for your... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We would like to thank you for your recent stay with us. We love hearing positive feedback and will share with our staff. We hope to see you again soon! More 

Atlanta, Georgia
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped here for a night on the way to Biloxi There are a few hotels at this exit and the first one we stopped at was full- they told us Comfort Suites might have a room We drove there and got the last room they had- a king jacuzzi room The bed was comfy and the room huge We slept... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for your recent stay with us at Comfort Suites Saraland. The Jacuzzi Suite is a great Suite to relax in. We look forward to seeing you in the future, when you are in the area. Thank you, again! More 

Saraland, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for quite some time. The staff there were GREAT! Always friendly and willing to help me with my things every time I came in the door. The rooms and bathrooms were clean. Nice little pool area. I would definitely stay here again and also recommend them to someone.

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for your stay at Comfort Suites Saraland. We love to hear that everything was great with your stay. I will share this review with my staff. Again, thank you. Hope to see you again soon! More 

Taylors
Level Contributor
37 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was extremely helpful and friendly. The rooms were a bit old, such as the electronic locks not working properly, a replacement room smelled like smoke, and with no adjoining rooms for our family of 7. They were able to secure two rooms beside each other, which we appreciated. The location is great and safe. Breakfast lady was so... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize for not having adjoining rooms to accommodate your family. I hope when you are in the area again you will give us another try! Hope to see you again soon! More 

Arkansas, United States
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

We stopped here for a night's sleep on our way to Florida. Beds were ok. Could use a little update. The sleeper sofa was awful. There were no linens in the room for the sleeper sofa. At midnight, with sleepy and irritable children (and adults) going back to the desk for linens was a little irritating. Breakfast was good and... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for your recent stay with us. I would like to apologize about the sofa bed not being comfortable and linens not being inside of room. We have always kept them at front desk. I hope you will give us another chance when you are in the area. Hope to see you again soon! More 

Level Contributor
6 reviews
4 of 5 stars Reviewed July 27, 2015

My family and I recently stayed here for 5 nights. The breakfast was ok. I liked making my own waffles in the morning but the breakfast was the same everyday. Breakfast was also from 6-9am. This should be extended until 10 at least. Before 9am even reached, some of the staff were cutting off the electricity and juice supply. The... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize about breakfast and let you know we are going to be adding some new items. I hope you will give us another try. Hope to see you soon! More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 23, 2015

Nice clean rooms and courteous staff. We stayed in two different rooms during our vacation week. The only issue we had was with the low flow shower heads which made the water pressure too light to even feel the water hitting your body. It was an adjustable head so that helped by adjusting the spray to a more concentrated setting.... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for your recent stay. I will have those issues you mentioned checked out. Thank you for letting us know. I hope to see you again soon! More 

Scottsdale, Arizona
Level Contributor
119 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 21, 2015

Clean, quiet, comfortable, really felt relaxed here. Nice to stay away from downtown and busy highways but still have convenient access. Enjoyed the fitness center, easy to get 30 minutes on the treadmill and stretch out.

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us! We love the quietness and convenient location that we are located. Hope to see you again soon! More 

Hamilton Ms
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 19, 2015 via mobile

Very nice place with clean rooms. Breakfast was adequate several items wers available to choose from. We would stay here again if in the area.Close to stores and restaurants located quiet area.Staff was nice and helpful.

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We would like to thank you for staying with us on your recent trip. We are glad that you enjoyed your stay and look forward to seeing you again. Hope to see you soon! More 

Jenks, Oklahoma
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 15, 2015

This place is hard to beat for the price. It was very clean and quiet with friendly staff and a great breakfast. There are a couple of decent restaurants just a few steps away which is nice when you've been driving all day and you don't want to get back in the car and drive around town looking for dinner.... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for your recent stay with us. I'm glad everything was to your liking. I hope to see you again soon when you are in the area. More 

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