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Comfort Suites Saraland

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1200 Shelton Beach Road, Saraland, AL 36571
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Comfort Suites Saraland
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77 Reviews from our TripAdvisor Community

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Traveler rating
    52
    21
    3
    0
    1
See reviews for
34
10
4
13
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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  • All months
    (77)
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    (24)
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    (36)
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Level Contributor
1 review
4 of 5 stars Reviewed 3 days ago NEW

My family and I recently stayed here for 5 nights. The breakfast was ok. I liked making my own waffles in the morning but the breakfast was the same everyday. Breakfast was also from 6-9am. This should be extended until 10 at least. Before 9am even reached, some of the staff were cutting off the electricity and juice supply. The... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us. I would like to apologize about breakfast and let you know we are going to be adding some new items. I hope you will give us another try. Hope to see you soon! More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice clean rooms and courteous staff. We stayed in two different rooms during our vacation week. The only issue we had was with the low flow shower heads which made the water pressure too light to even feel the water hitting your body. It was an adjustable head so that helped by adjusting the spray to a more concentrated setting.... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for your recent stay. I will have those issues you mentioned checked out. Thank you for letting us know. I hope to see you again soon! More 

Scottsdale, Arizona
Level Contributor
116 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, quiet, comfortable, really felt relaxed here. Nice to stay away from downtown and busy highways but still have convenient access. Enjoyed the fitness center, easy to get 30 minutes on the treadmill and stretch out.

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for your recent stay with us! We love the quietness and convenient location that we are located. Hope to see you again soon! More 

Hamilton Ms
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice place with clean rooms. Breakfast was adequate several items wers available to choose from. We would stay here again if in the area.Close to stores and restaurants located quiet area.Staff was nice and helpful.

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We would like to thank you for staying with us on your recent trip. We are glad that you enjoyed your stay and look forward to seeing you again. Hope to see you soon! More 

Jenks, Oklahoma
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is hard to beat for the price. It was very clean and quiet with friendly staff and a great breakfast. There are a couple of decent restaurants just a few steps away which is nice when you've been driving all day and you don't want to get back in the car and drive around town looking for dinner.... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for your recent stay with us. I'm glad everything was to your liking. I hope to see you again soon when you are in the area. More 

Saraland, Alabama
Level Contributor
57 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every Time Maw-n-Law comes to town she wants us to set her up here. The rooms are really nice and staff is very helpful. It is close to interstate and everything else, but it remains quiet. I like the smaller hotels and the ease of checking in and out.

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We love hearing this great feedback, I will be sharing it with my staff. I'm glad that you choose Comfort Suites Saraland for your stays when you are in the area. We look forward to seeing you again soon. More 

Prairieville, Louisiana
Level Contributor
105 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 5, 2015

Second CS we have stayed in. Just list the first, you cant beat the value. Cheap, clean rooms, and a great breakfast. Whats no to like? Would come back in a second. Farther norht of Mobile than we thought but only 15 minutes away so it all good. Worth the stay.

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for choosing to stay with us at Comfort Suites Saraland. I'm so glad that you enjoyed your stay. We are convenient to almost everything. I hope to see you again soon! More 

Orem, Utah
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 2, 2015

Our room was fine. It was comfortable and plenty large enough for three people. The biggest disappointment was the laundry room. There was one washer, one dryer, one chair, and no air conditioning. We had just gotten off a two-week cruise and had three loads of laundry to do. It took 4 1/2 hours, because the dryer was so slow.... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for staying at Comfort Suites Saraland. I would also like to apologize that everything was not to your liking. I will be sharing this with my staff for improvements. I hope you will give us another chance. Hope to see you again soon! More 

Clanton, Alabama
1 review
5 of 5 stars Reviewed May 9, 2015

We stayed to visit the University of Mobile, which is very close by. I'm picky about cleanliness when it comes to hotels, and I was delighted with the cleanliness of our room!!! The manager, housekeeping staff, and front desk staff were exceptionally friendly and helpful during our 2-night stay. I noticed that even though the hotel seemed full, it was... More 

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

I would like to thank you for choosing Comfort Suites Saraland. I'm glad your stay was enjoyable. We thrive on a clean hotel and friendly staff. Our hotel is very quiet and in a great location for the University of Mobile. I hope to see you again soon! More 

2 reviews
1 of 5 stars Reviewed April 25, 2015

Customer service very poor, room dirty- pubic hair in our tub and toilet seat was dirty, breakfast was nasty. Food was hard and old tasting. Also our reservation was messed up. Management/staff was not helpful in trying to remedy any of our problems. Wanted us to stay full days reserved for any discounts!

Was this review helpful? Yes
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