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All 10 Saraland hotels

Comfort Suites Saraland

2.5 of 5 Motel   |   1200 Shelton Beach Road, Saraland, AL 36571
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Ranked #2 of 10 Hotels in Saraland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Michelle M Fort Lauderdale, Florida
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62 reviews from our community

Traveler rating
    42
    18
    2
    0
    0
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25
9
2
12
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fort Lauderdale, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Typically, I am not one to give a full 5 stars for a hotel because I believe nothing is perfect and everything has room for improvement. However, in the case of this particular property the room for improvement is negligible and therefore earns the highest rating I've ever given, and I'm not not easily impressed! I am part of the... More

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Fort White, Florida
Top Contributor
56 reviews 56 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 23, 2014

We stay at this Hotel at least once per year to visit my wife's Dad in Sims Chapel. It is convent to I-65 plus Hwy 43 & 45. The rooms are typical Choice hotel rooms and the breakfast is typical also. We like the location for the covenant access to the Hwys. We also like that we can walk to... More

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We would like to thank you for choosing our property and returning to our hotel on your stays to our area. We do have some good restaurants within walking distance and that's so nice after being in the car all day. We hope to see you again soon. More

Orlando, Florida
Top Contributor
306 reviews 306 reviews
90 hotel reviews
177 helpful votes 177 helpful votes
3 of 5 stars Reviewed August 19, 2014

I viewed three guest rooms before cancelling my reservation (two on the 3rd floor and one on the 2nd floor). The hallway should never smell better than guest rooms, which is exactly what I encountered. When you walk in the rooms, they smell of sweaty socks and old cheese, like a locker room -- the carpet is most likely the... More

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Julie F, Manager at Comfort Suites Saraland, responded to this review

Sir, first of all let us apologize for the inconvenience. We had a problem with one of our outside air handler unit which purifies the air inside the building and controls the humidity. It turns out that one of the main circuit boards inside the unit had blown and it's a special order part and only authorized technician can repair... More

Austin, Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 18, 2014

Had a good stay here at this comfort suites. It did meet my expectations, comparing this stay to the last two comfort inns I had stayed at. Everyone's really nice, especially when asking customers to review them on tripadvisor on our way out (Is that against the rules?). Although all of the breakfasts were exactly the same, this one had... More

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Julie F, Manager at Comfort Suites Saraland, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

My visit at the Comfort Suites in Saraland, Al was very pleasant. The employees were very professional and they greeted me every time I walked in and out of the hotel. This site was very kid friendly. It was quiet and very relaxing. The rooms were very spacious and nice, the continental breakfast was great, the pool area was clean... More

Was this review helpful? Yes 2
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Huntsville, Alabama
Top Contributor
50 reviews 50 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 4, 2014

We usually stay at Hampton Inns when available, but the nearby Hampton had some reviews that were critical, so we opted for Comfort Suites. We found the room to be clean and comfortable, with the usual amenities. The breakfast was all right, but lacked the variety that we usually have at Hampton Inns, which have hot oatmeal that I like.... More

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Moore, Oklahoma
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 18, 2014

We stayed only one night passing through the area. The beds were comfortable and our room was quiet and gave us a good rest so we could finish our trip. We enjoyed breakfast the next morning with eggs and sausage and waffles. I will probably return here if I travel by car this way again. Right next door is a... More

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More

Jefferson, Georgia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 1, 2014

Stayed one night on a trip between New Orleans and Atlanta. We checked in late in the evening and woman at front desk was very nice. We had the king suite which was nice, clean and spacious but no bedding on sofa bed for the kids. We had to obtain these at the front desk which was odd. First set... More

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014 via mobile

Enjoyed one night stay while passing through the area. Clean, spacious, comfortable room. Above average breakfast with lots of choices. Peggy was excellent when we checked in. Would Definitely stay again!

Was this review helpful? Yes 1
Julie F, Manager at Comfort Suites Saraland, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards More

Conyers
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 7, 2014

The rooms were very comfortable and quiet with firm beds and plenty of room around the beds. The pool was small but clean and in a secluded place. The breakfast was very good. The staff was helpful and friendly. I would return to this hotel if ever traveling in the area again.

Was this review helpful? Yes
Julie F, Manager at Comfort Suites Saraland, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your... More

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Additional Information about Comfort Suites Saraland

Address: 1200 Shelton Beach Road, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Saraland 2.5*
Number of rooms: 63
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