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Hampton Inn North Mobile / Saraland

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1320 Industrial Parkway, Saraland, AL 36571
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Hampton Inn North Mobile \/ Saraland
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161 Reviews from our TripAdvisor Community

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birmingham, United States
4 of 5 stars Reviewed 2 days ago NEW

Hotel was clean. Staff was friendly and helpful. It was a busy time due to Mardi gras; they were patient and was not stressed. Location was perfect for the reason we were there. It was also located near shopping and restaurants; easy access off the interstate.

Review collected in partnership with Hampton

Helpful?
Thank Lea G
Grayson, Georgia
Level Contributor
107 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this facility on our way back from a trip. If I had known the condition of the hotel, we would have stayed elsewhere. It looks like they have made an attempt to remodel, but sometimes there isn't much you can do. Upon arrival, the hotel clerk was relaxing in a chair at a high table watching tv and... More 

Helpful?
Thank katork
Houston, Texas
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stopped here for one night during a road trip. It is conveniently located right off I-65. The staff was very friendly and the room clean and comfortable. There are several restaurants close by. I can't say anything about the breakfast as we decided to get a quick start the next morning. We did grab to-go breakfast bags. Each had... More 

Helpful?
Thank TravelIngenue
South Padre Island TX, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We were commuting from our summer home in Louisville to our winter home in Texas and wanted to see a little of Mobile. Just happened upon this Hampton Inn, and was very satisfied with it. The room was very comfortable, the thermostat had a continuous fan setting which I always like, and the breakfast was very good. Close to the... More 

Review collected in partnership with Hampton

Helpful?
Thank John S
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate you staying with us here at the Hampton Inn, North Mobile/Saraland. We are delighted that we exceeded your expectations. We look forward to your next visit with us. Again, thank you for being a loyal Hampton Inn guest. Safe travels, Sherri More 

Memphis
1 review
4 of 5 stars Reviewed 4 weeks ago

Enjoyed my overnight stay at Hampton Inn. Work for U. S. Customs and Border Protection as an Officer & the only problem we encountered is the rooms didn't have locked boxes so that we could lock up our weapons. Other than that everything else was good.

Review collected in partnership with Hampton

Helpful?
Thank Mary P
Montgomery, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at Hampton Inn Saraland to attend a nearby wedding. The room was nicely clean (smelled fresh) and the bed was really comfortable. The staff members were very welcoming, friendly, and helpful.

Review collected in partnership with Hampton

Helpful?
Thank Kerri W
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2016

This was a pit stop on our way to Destin, FL & it was a perfect stopping point. First of all, the beds are amazing! Rooms are clean and free breakfast was delicious. Not to mention, you gotta love free Wi-Fi when traveling with teens/young adults.

Helpful?
1 Thank Courtney T
Atlanta, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 29, 2015

Hotel didn't have any major problems but a bunch of small issues that made for a unpleasant stay. Anything more than a one night stay and I would go somewhere else. Room was noisy do to being next to the elevator. Broken items in the bathroom. Sofa-bed was dirty. Breakfast selection was very limited.

Review collected in partnership with Hampton

Helpful?
Thank bk2728
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. I also want to apologize that the complimentary breakfast did not meet your expectations. A good breakfast and pleasant surroundings is part of our promise to... More 

Travelers are raving about these Saraland hotels

Homer Glen, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 4, 2015

The room I stayed in was updated and the bed was comfortable. The staff was also friendly. However, the bathroom had red mold growing on the soap holder and shower head. Additionally, the lamp had a faulty, broken cord and wires that prevented the lamp from staying lit. I have a video of this but cannot upload to this review.... More 

Helpful?
1 Thank Christopher S
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and furnishing were not of the high standards we expect. We want our guests to have the best stay possible where everything is clean and in-place, of the highest quality, and in perfect working... More 

Stockbridge, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 25, 2015

This facility, even though the furnishings were new, is old. The elevator gets stuck on a routine basis as evidenced by all three shifts of personnel knowing how to temporarily fix it. Maids still came in even with the do not disturb sign on door.

Review collected in partnership with Hampton

Helpful?
1 Thank Thomas L
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your resent stay. I want to personally apologize that the furnishing were not of the of the high standards we expect. We want our guest to have the best say possible where everything is like new, in-place, of the highest quality, and in perfect working order. I am... More 

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