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Hampton Inn North Mobile / Saraland

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1320 Industrial Parkway, Saraland, AL 36571
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Hampton Inn North Mobile / Saraland
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Hampton Inn North Mobile / Saraland
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134 reviews from our community

Traveler rating
    52
    36
    23
    18
    5
See reviews for
39
33
5
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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  • All months
    (134)
  • Mar-May only
    (52)
  • Jun-Aug only
    (43)
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  • Dec-Feb only
    (23)
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Raleigh, North Carolina
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I found this hotel to be clean and pretty quiet. The pool was a great size and warm even in May. It is very easy access to downtown Mobile taking less than 15 minutes. The front desk staff was friendly and helpful and the breakfast good. The parking lot seemed a bit small. This hotel is close to a lot... More 

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Birmingham, Alabama
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I arrived at the Hampton in Saraland at about 9:00 pm on May 12. As I approached the front desk I noticed the girl at the desk was on her cell phone. I stood there for a moment waiting for her to acknowledge me and in that period of time, I could tell she was on a personal call. She... More 

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Huntsville, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Family had wedding to attend and chose to stay at this Hampton Inn for location. Room was nicely furnished, bedding very comfortable, nice amenities and staff very friendly. Hotel located off interstate and in a safe location. Breakfast offerings could have been improved a little but what you would expect from a complimentary breakfast. This was one of the nicer... More 

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Saraland, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

We felt that the hotel was not up to the normal Hampton standards. We need non-allergenic pillows and this request is on our profile. I also called the hotel before arriving to remind them of the feather issue. The hotel had feather pillows on the bed and I called the desk and they sent someone. The person sent could not... More 

Review collected in partnership with Hampton

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Houston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived late to the hotel and all I needed to do was give my last name and I was handed the room key. That is the best check-in experience. I was offered complimentary water and snacks for being a Hilton Honors member. The room was good for a family and the kids enjoyed the complimentary wi-fi.

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Atlanta, Georgia
Top Contributor
117 reviews 117 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

As a Gold Member of the Hilton Hotel Chain, we always stay at Hilton Hotels and/or their affiliates. This hotel rates lower than most places we have stayed. As I am allergic to feather pillows we ALWAYS ask for non-allergenic pillow which we did prior to check in. After checking into the room, we discovered all pillows were feather-tick pillows... More 

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memphis,tn
Top Contributor
50 reviews 50 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As a diamond member, we certainly know how we should be treated. There is certainly a reason we are diamond members right? The reserved spaces out front of this hotel is a warm welcome for Diamond members, the speedy check in is also nice but I think what Hilton should do is send all new employees to a training class... More 

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Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. I also want to apologize that you were not recognized as one of our Hilton Honors guest. We want our guests to have a wonderful stay. I am sorry... More 

Peachtree City, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The staff was very courteous and the rooms were clean and nice. I had two good nights and would utilize the hotel again. My only recommendation is that the lighting is too dim! When you are tired and needing to work on the computer, you need more light at the desk. I will have to commend you that the bathroom... More 

Review collected in partnership with Hampton

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Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your resent stay with us. We value you as a guest, and are delighted that you had a great with us. I will pass along your review with our Team Members. We look forward to your next visit with us. Safe travels, More 

chicago, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean with excellent customer service provided by the staff. Prior to my arrival the staff contacted me to make sure I would be safe in the storm that was ending. Good full hot breakfast. I will definitely return and suggest others to stay as well.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your recent stay with us. We are delighted that your had a wonderful experience and that we exceeded your expectations. I will share your review with our Team Members. We are looking forward to your next visit with us. Safe travels, More 

Stockbridge, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

This was a very nice, clean and well furnished hotel. The staff was very friendly and helpful. And the location was very easy to find. The complimentary breakfast was very good and so was the evening snacks.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your recent stay with us. We are delighted that your had a wonderful experience and that we exceeded your expectations. I will share your review with our Team Members. Please visit again soon! Safe travels, More 

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