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All 10 Saraland hotels

Hampton Inn North Mobile / Saraland

2.5 of 5 Hotel   |   1320 Industrial Parkway, Saraland, AL 36571
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Hampton Inn North Mobile / Saraland
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64%
Ranked #5 of 10 Hotels in Saraland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Michael S
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108 reviews from our community

Traveler rating
    43
    27
    20
    14
    4
See reviews for
26
27
4
44
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Experienced a issue with no room being reserved for us through hotwire. Manager gave us a room and said she would resolve issue herself for us. Staff was always willing to help with recommendations for restruants, and providing directions. Always greeted us with a smile and asked how are day was going. Best hotel experience, I highly recommend this hotel.

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Huntersville, NC
Top Contributor
58 reviews 58 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice property, amazing staff. Best breakfast spread at a Hampton (the selection of fresh fruit was amazing) ever. The room was great, the wi-fi even seemed faster than usual. That was a great stay. But seriously, every single person I dealt with was beyond helpful.

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Auburn, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

This hotel did not live up to the normal Hampton Inn experience. I stay in Hilton brand hotels almost exclusively 40-60 nights a year. They almost always provide a quality, clean and pleasant stay and are staffed by polite helpful staff. The Saraland Hampton was awful. I will not take the time to give a blow by blow, but suffice... More

Review collected in partnership with Hampton

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Birmingham, Alabama
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Hampton on a business trip recently. I usually stay at the competitor across the street, but since I was travelling with others (who prefer this hotel), we stayed here. First off, the staff were extremely polite and courteous. Hands down, excellent customer service. Even though I had reservations for a king room (since I am 6'6"... More

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Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We are sorry you did not receive your room type but we are delighted the Team members exceeded your expectations. We hope you will give us the opportunity to serve you again and we look forward to your next... More

Houston, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We needed a place to stay overnight on the road and enjoyed a nice sized room with seating area and king bed. Breakfast was hot and tasty. Short stay but wonderful experience. Used points and dollars and saved! Great option as an HH member.

Review collected in partnership with Hampton

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Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We are delighted that we met your expectations, we are looking forward to your next visit. Again, thank you for your review. Safe travels, Sherri More

Florissant, MO
Top Contributor
156 reviews 156 reviews
45 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed August 1, 2014

I stay in Hampton Inns all the time, as I often travel for business. The Hampton brand has never let me down... until now. When we arrived at the hotel, around 6PM, there was no one at the front desk or anywhere in the lobby. I called out, thinking the clerk may have been in the office behind the counter.... More

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Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We apologize for the inconvenience that you experienced during your stay with us. We are sorry that we did not meet your expectations and will continue to improve our hotel. We would like the opportunity to serve you again... More

Manassas Park, United States
1 review
4 of 5 stars Reviewed August 1, 2014

The overall layout of the room and the lobby were much nice than I had expected. The morning breakfast was very good and the evening reception was a very nice touch. The room had a king bed, a lounge area with a love seat and coffee table, microwave, refrigerator and coffee pot. I could comfortably stay here for multiple days... More

Review collected in partnership with Hampton

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Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We are please to know that you enjoyed your stay with us and hope you will visit us again soon. We will share review with your staff. Safe travels, Sherri More

Spartanburg, United States
1 review
2 of 5 stars Reviewed July 27, 2014

Not many hotel choices in the area, but the room quality at this Hampton is bad. The AC unit was a beast, very loud and continually cutting off and on. The hotel needs remodeling. The staff was very helpful, but they don't have much to work with.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We apologize for the inconvenience that you experienced during your stay with us. We are sorry that we did not meet your expectations and will continue to improve our hotel. We would like the opportunity to serve you again... More

Boston, MA
Top Contributor
57 reviews 57 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed July 18, 2014

Kind of expected a bit more from a Hampton Inn. We got there pretty late (10pm) - so just took the first room that they gave us since we were only there for a couple of nights. The room either smelled of mold or old cigarettes - or the room next to us were smoking. We shoved towels under the... More

Was this review helpful? Yes
Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We apologize for the inconvenience that you experienced during your stay with us. We are sorry that we did not meet your expectations and will continue to improve our hotel. We would like the opportunity to serve you again... More

Panama City, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 18, 2014

This hotel is in desperate need of renovation. Smelled like mold. Shower was sunk in so much so that the shower curtain ends fell to the middle of the rod. The food area and lobby are nice. Breakfast is great as usual for this chain and the desk staff were friendly, helpful and apologetic.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We apologize for the inconvenience that you experienced during your stay with us. We are sorry that we did not meet your expectations and will continue to improve our hotel. We would like the opportunity to serve you again... More

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Additional Information about Hampton Inn North Mobile / Saraland

Address: 1320 Industrial Parkway, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn North Mobile / Saraland 2.5*
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Also Known As:
Hampton Inn Saraland
Saraland Hampton Inn

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