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Hampton Inn North Mobile / Saraland

2.5 of 5 1320 Industrial Parkway, Saraland, AL 36571
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Certificate of Excellence 2014
Hampton Inn North Mobile / Saraland
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Hampton Inn North Mobile / Saraland
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114 reviews from our community

Traveler rating
    44
    29
    21
    16
    4
See reviews for
30
28
4
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (33)
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Grovetown, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Room was OK. The pull out sofa in the suite was obviously old and sagging in the center. It was obvious that it should have been replaced a long time ago. Room only had a dinky shower. There was no tub at all. It was a handicapped room but we did not ask for a handicapped room.

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Kingsport, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

First, the front-desk and breakfast staff are exceptionally professional and friendly. The lobby is tastefully decorated and clean. The breakfast foods are fresh, well cooked, tasty and cleanly displayed. However, the furniture in the rooms are outdated and worn out (mattresses sink and slide with the slightest movement, chairs fall backwards and to the floor, pillows seem to be very... More 

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Hilliard, Ohio
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Checked in to very large two room King suite. Only used the bed to sleep. In the morning our bathroom had the absolute smallest shower I ever showered in. It is smaller than our travel trailer. Huge suite had room for a much larger shower area. Breakfast hostess was outstanding, everything was constantly refreshed. Eggs, sausage, bacon, biscuits all fresh.... More 

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Sydney, Australia
Top Contributor
54 reviews 54 reviews
42 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The outstanding feature of this hotel which is also in other reviews is the staff. The front desk and breakfast staff were incredibly friendly and helpful and appeared to go above and beyond. The rooms were good with higher end amenities and goid quality bedding. The post it notes around the room were a fun touch. The price was reasonable,... More 

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Columbia, United States
1 review
5 of 5 stars Reviewed November 17, 2014

We visited Satsuma, Alabama to help a family member and stayed in Saraland. It was the perfect location to travel from airport, to hotel to Satsuma. Easy access to restaurants, Wal-mart, etc. Also close proximity to Mobile which we did not have time to explore. The staff at this Hampton Inn is amazing. They were beyond helpful and friendly and... More 

Review collected in partnership with Hampton

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 13, 2014 via mobile

This hotel is old and in need of updates. However, the staff is the best I have ever experienced anywhere! I travel on work and I know good service. I felt like my business was appreciated. Good old Southern hospitality served up like a glass of the best sweetest Iced tea!

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1 review
5 of 5 stars Reviewed September 8, 2014 via mobile

Experienced a issue with no room being reserved for us through hotwire. Manager gave us a room and said she would resolve issue herself for us. Staff was always willing to help with recommendations for restruants, and providing directions. Always greeted us with a smile and asked how are day was going. Best hotel experience, I highly recommend this hotel.

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Huntersville, NC
Top Contributor
57 reviews 57 reviews
25 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 24, 2014

Very nice property, amazing staff. Best breakfast spread at a Hampton (the selection of fresh fruit was amazing) ever. The room was great, the wi-fi even seemed faster than usual. That was a great stay. But seriously, every single person I dealt with was beyond helpful.

Was this review helpful? Yes 1
Auburn, United States
1 review
2 of 5 stars Reviewed August 22, 2014

This hotel did not live up to the normal Hampton Inn experience. I stay in Hilton brand hotels almost exclusively 40-60 nights a year. They almost always provide a quality, clean and pleasant stay and are staffed by polite helpful staff. The Saraland Hampton was awful. I will not take the time to give a blow by blow, but suffice... More 

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Birmingham, Alabama
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed at the Hampton on a business trip recently. I usually stay at the competitor across the street, but since I was travelling with others (who prefer this hotel), we stayed here. First off, the staff were extremely polite and courteous. Hands down, excellent customer service. Even though I had reservations for a king room (since I am 6'6"... More 

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Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We are sorry you did not receive your room type but we are delighted the Team members exceeded your expectations. We hope you will give us the opportunity to serve you again and we look forward to your next... More 

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Additional Information about Hampton Inn North Mobile / Saraland

Address: 1320 Industrial Parkway, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn North Mobile / Saraland 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Hampton Inn Saraland
Saraland Hampton Inn
Hotel Style:
#4 Business Hotel in Saraland

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