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Hampton Inn North Mobile / Saraland

2.5 of 5 1320 Industrial Parkway, Saraland, AL 36571
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Certificate of Excellence 2014
Hampton Inn North Mobile / Saraland
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Hampton Inn North Mobile / Saraland
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110 reviews from our community

Traveler rating
    44
    28
    20
    14
    4
See reviews for
27
27
4
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • All months
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    (33)
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    (43)
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    (16)
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    (18)
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Columbia, United States
1 review
5 of 5 stars Reviewed November 17, 2014

We visited Satsuma, Alabama to help a family member and stayed in Saraland. It was the perfect location to travel from airport, to hotel to Satsuma. Easy access to restaurants, Wal-mart, etc. Also close proximity to Mobile which we did not have time to explore. The staff at this Hampton Inn is amazing. They were beyond helpful and friendly and... More 

Review collected in partnership with Hampton

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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 13, 2014 via mobile

This hotel is old and in need of updates. However, the staff is the best I have ever experienced anywhere! I travel on work and I know good service. I felt like my business was appreciated. Good old Southern hospitality served up like a glass of the best sweetest Iced tea!

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1 review
5 of 5 stars Reviewed September 8, 2014 via mobile

Experienced a issue with no room being reserved for us through hotwire. Manager gave us a room and said she would resolve issue herself for us. Staff was always willing to help with recommendations for restruants, and providing directions. Always greeted us with a smile and asked how are day was going. Best hotel experience, I highly recommend this hotel.

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Huntersville, NC
Top Contributor
58 reviews 58 reviews
26 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 24, 2014

Very nice property, amazing staff. Best breakfast spread at a Hampton (the selection of fresh fruit was amazing) ever. The room was great, the wi-fi even seemed faster than usual. That was a great stay. But seriously, every single person I dealt with was beyond helpful.

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Auburn, United States
1 review
2 of 5 stars Reviewed August 22, 2014

This hotel did not live up to the normal Hampton Inn experience. I stay in Hilton brand hotels almost exclusively 40-60 nights a year. They almost always provide a quality, clean and pleasant stay and are staffed by polite helpful staff. The Saraland Hampton was awful. I will not take the time to give a blow by blow, but suffice... More 

Review collected in partnership with Hampton

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Birmingham, Alabama
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed at the Hampton on a business trip recently. I usually stay at the competitor across the street, but since I was travelling with others (who prefer this hotel), we stayed here. First off, the staff were extremely polite and courteous. Hands down, excellent customer service. Even though I had reservations for a king room (since I am 6'6"... More 

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Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We are sorry you did not receive your room type but we are delighted the Team members exceeded your expectations. We hope you will give us the opportunity to serve you again and we look forward to your next... More 

Houston, United States
2 reviews
5 of 5 stars Reviewed August 17, 2014

We needed a place to stay overnight on the road and enjoyed a nice sized room with seating area and king bed. Breakfast was hot and tasty. Short stay but wonderful experience. Used points and dollars and saved! Great option as an HH member.

Review collected in partnership with Hampton

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Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We are delighted that we met your expectations, we are looking forward to your next visit. Again, thank you for your review. Safe travels, Sherri More 

Florissant, MO
Top Contributor
154 reviews 154 reviews
44 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed August 1, 2014

I stay in Hampton Inns all the time, as I often travel for business. The Hampton brand has never let me down... until now. When we arrived at the hotel, around 6PM, there was no one at the front desk or anywhere in the lobby. I called out, thinking the clerk may have been in the office behind the counter.... More 

Was this review helpful? Yes
Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We apologize for the inconvenience that you experienced during your stay with us. We are sorry that we did not meet your expectations and will continue to improve our hotel. We would like the opportunity to serve you again... More 

Manassas Park, United States
1 review
4 of 5 stars Reviewed August 1, 2014

The overall layout of the room and the lobby were much nice than I had expected. The morning breakfast was very good and the evening reception was a very nice touch. The room had a king bed, a lounge area with a love seat and coffee table, microwave, refrigerator and coffee pot. I could comfortably stay here for multiple days... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We are please to know that you enjoyed your stay with us and hope you will visit us again soon. We will share review with your staff. Safe travels, Sherri More 

Spartanburg, United States
1 review
2 of 5 stars Reviewed July 27, 2014

Not many hotel choices in the area, but the room quality at this Hampton is bad. The AC unit was a beast, very loud and continually cutting off and on. The hotel needs remodeling. The staff was very helpful, but they don't have much to work with.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, Guest Relations Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for taking the time to express your visit with us at the Hampton Inn North Mobile/Saraland. We apologize for the inconvenience that you experienced during your stay with us. We are sorry that we did not meet your expectations and will continue to improve our hotel. We would like the opportunity to serve you again... More 

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Additional Information about Hampton Inn North Mobile / Saraland

Address: 1320 Industrial Parkway, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn North Mobile / Saraland 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Hampton Inn Saraland
Saraland Hampton Inn
Hotel Style:
#5 Business Hotel in Saraland

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