We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn North Mobile / Saraland

Hotel deals
Hotel website
1320 Industrial Parkway, Saraland, AL 36571
Special Offer
HHonors Double Points!
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hampton Inn North Mobile \/ Saraland
View Map
Add Photo Write a Review

146 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    54
    38
    24
    24
    6
See reviews for
46
35
6
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (146)
  • Mar-May only
    (52)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (23)
All months
Alexandria, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Room was wonderful, but no newspapers as promised, higher rates due to Donald Trump being in the area, even though the motel was far less than filled. Locked out of room 3 times due to faulty system. Did fix malfunctioning toilet in rapid time.

Review collected in partnership with Hampton

Was this review helpful? Yes
Mount Dora, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice hotel in a convenient area. The staff is nice, but the facility is aging. The breakfast is the only minus and could stand considerable improvement. Meets our needs, but could improve. I would rate it below average for Hampton Inns in which we have stayed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the complimentary breakfast did not meet your expectations. A good breakfast in pleasant surroundings is part of our promise to you. I apologize that tis was not your experience. You can be confident that we will... More 

Lexington, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Downside started with having to change rooms when the desk clerk could not get the TV remote working after an hour of trying. New room had a noisy AC and fridge. Water pressure in the shower was just barely. Had to hold the toilet lever down for an extended period to get it to fulsh fully. Breakfast set up lacked... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share our recent experience. I want to personally apologize for your disappointment with our television service and that the breakfast was not up to our standards. We want our guests to have the best stay possible where everything is in perfect working order and meets their expectations. I am... More 

Saltillo, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is excellent in all areas. I would definitely stay here again. Friendly, helpful staff. Delicious breakfast. Beautiful hotel. Easy to access from the interstate. Convenient to Mobile. We came for a family event, to celebrate our relatives' 50th wedding anniversary. We enjoyed our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your recent experience. We are very happy that we met your expectations. I will share your review with our team members. We look forward to your next visit with us. Again, we really appreciate the business. Safe travels, Sherri More 

Madison, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 29, 2015

I had an issue since we arrived about an hour earlier than our check in (2PM) when I spoke to the front desk attendant she told me that they were sold out and no rooms were ready. since we were an hour early I did not think much of it and we went to eat, came back at 2:55 (by... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration you experienced when the actions of the staff did not meet your expectations. We want our guest to be met with a well-trained staff that puts guest comfort and satisfaction before everything else. I... More 

Albuquerque, New Mexico
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed July 17, 2015

the place is being remodel...just painting The food and staff was great. The food was great every morning for breakfast and Monday thru Wednesday they provided a lite dinner which was great. The hotel was clean and the staff was friendly and polite but in the business center the computer was not working. You could connect with your laptop but... More 

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share our disappointment with your recent stay. I want to personally apologize that the Business Center Computers and the Elevator were not up to our standards we expect. We want our guests to have the best stay possible where everything is like new, in-place of the highest quality, and... More 

Wildwood MO
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 8, 2015

I try to be factual. The parking lot was narrow. The pool does not have towels. The elevator did not work several times. The bathroom was upgraded but the tub was narrow. The room was average. Needed front desk help to work the tv. The bed was way too soft n needed to be replaced. Breakfast was below average n... More 

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all... More 

Woodstock, GA, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed July 3, 2015

This was a "stop over" for a family vacation. This hotel had clean rooms. Great lobby, complimentary drinks all day and breakfast was great. Great pool area and work out room. Close to shopping, fuel and places to eat but far enough away that we heard no traffic noise. I would definitely stay here again

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, Thank you for staying with us here at the Hampton Inn North Mobile/Saraland. We are delighted we exceeded your expectation during your stay. We are sorry we were not able to provide you with a better quality of service. We try hard to make sure all of our guests have a great stay as we are all... More 

Saraland, AL, United States
1 review
1 of 5 stars Reviewed June 18, 2015

The desk clerk was very abrupt and rude, borderline threatening when my debit card did not go through. My banker said the next morning that everything was fine on the bank's end, that they were putting in the wrong expiration date. The desk clerk said that if I did not have another card, she would call the police and have... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize for the frustration your experienced when the actions of the staff did not meet your expectations. Once the Team Member swipes your credit card they do not enter any additional information into the system. The Card is... More 

1 review
2 of 5 stars Reviewed June 16, 2015 via mobile

This is my first time ever staying at a Hampton and will more than likely be my last. I would like to start off by saying that the staff is very polite and attentive. The free breakfast is up to par for being free and breakfast area was well kept and maintained. However, the rooms were no where near what... More 

Was this review helpful? Yes
Sherri J, General Manager at Hampton Inn North Mobile / Saraland, responded to this review

Dear Valued Guest, I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the hotel was not as clean as our standards demand. A clean room that has been prepared for our guests is basic for a good stay. I am sorry if this was not your experience. You... More 

Questions? Get answers from hotel staff and past guests. Ask a question

113 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Room/suite (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (99)
Viewed
Hotel & grounds (17)
Viewed
Pool/beach area (13)
Viewed
Business center/function rooms (10)
Viewed
Room/suite (24)
Viewed
Dining (12)
Viewed
Bathroom (3)
Viewed
Other (20)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Saraland
0.2 mi away
Holiday Inn Express Hotel & Suites Mobile/Saraland
0.4 mi away
Country Inn & Suites By Carlson, Saraland
0.4 mi away
BEST WESTERN Motorsports Inn & Suites
Show Prices
Show Prices
Show Prices
0.4 mi away
Microtel Inn & Suites by Wyndham Saraland/North Mobile
8.7 mi away
Hampton Inn & Suites Mobile/Downtown
5.9 mi away
La Quinta Inn & Suites Mobile Satsuma / Saraland
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay