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Country Inn & Suites Saraland

2.5 of 5 1130 Joaneen Drive, Saraland, AL 36571
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Country Inn & Suites Saraland
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Country Inn & Suites Saraland
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61 reviews from our community

Traveler rating
    29
    13
    7
    11
    1
See reviews for
27
13
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (61)
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    (12)
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    (20)
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    (15)
  • Dec-Feb only
    (14)
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1 review
2 of 5 stars Reviewed 1 week ago

I have stayed at this hotel for the past 2 weeks minus the weekends. First of all the desk staff are nice as can be. The biggest problems with this hotel. Is house keeping. I have problems b4 but i gave them the benefit of that. But this last stay i was put in the same room that i stayed... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites Saraland, responded to this review

We're so happy to hear that the hotel's front desk staff have been able to make you comfortable during your visits. However, we regret to hear about this issue with housekeeping! We will make sure that your comments get forwarded to the hotel's management team to ensure that this is addressed with their housekeeping department. We hope to have you... More 

Birmingham, Alabama
Top Contributor
206 reviews 206 reviews
26 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unfortunately, the best thing I can say about this hotel was that the bed was comfortable and it was quiet, even though it seemed to have alot of guests over the Christmas weekend. The breakfast was so bad (the eggs looked like small pancakes and I'm guessing from the taste that they were microwaved). There were exactly 3 slices of... More 

Was this review helpful? Yes
Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

We are sorry to hear that you were not satisfied with the “Be Our Guest” Breakfast. Our goal is to ensure fresh food is provided and that each item is available for all of our guests. Your review gives us the opportunity to correct any deficiencies we may have in our service. No seating at the front desk is a... More 

Saraland, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 18, 2014

Stayed over the Thanksgiving holiday while family was visiting. Room was comfortable, and clean. Didn't have a problem with noise. Is located off the main road, but still close to interstate. Staff was friendly.

Was this review helpful? Yes
Alexandria, United States
1 review
5 of 5 stars Reviewed December 12, 2014

I felt that the hotel was really nice...The room was clean, the staff was great and very helpful. I would recommend this hotel to my friends and family....This is the second time I have stayed at this hotel...great choice and I plan to stay there during my returned visits.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
McKinney, United States
1 review
5 of 5 stars Reviewed December 7, 2014

Staff was polite and accommodating. Room was clean and well appointed. Comfortable king bed and sofa bed. Great location for travel on I-10, I-65 and Highway 49. The walls are thin, we could hear the people next door early the next morning. Breakfast was fair but had no gluten free options except fruit. We stayed there a week later and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Ward, AR, United States
1 review
5 of 5 stars Reviewed December 3, 2014

The room was clean, quiet, and the bed was very comfortable the desk clerk at check in was very courtesy and helpful and made us feel welcomed and she was knowledgeable of the area and places to eat, the front desk clerk is an asset to the hotel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Atlanta, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

Clean well appointed and friendly. The staff does all they can to make sure the rooms were up to snuff each day. Big comfy beds. Nice Work out center and a business desktop and printer that worked well.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

Don, Thank you so much for taking the time to write a review and sharing your positive experience with others. We really appreciate you and your business. We were happy to host you and look forward to seeing you again in the future. More 

Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed November 14, 2014

We have stayed at other Country Inn and Suites but this one had a smaller room- it could not fit the rollaway bed we had requested (only space was between the two "double" beds- but it wouldn't even open there) and had to return it. Room was very clean, bathroom spacious and in good working order. The hotel is tucked... More 

Was this review helpful? Yes
Jessica E, Front Office Manager at Country Inn & Suites Saraland, responded to this review

I want to start by thanking you for taking the time to let us know about your recent stay, feedback is very valuable to us. Please allow me to apologize for the poor experience you had in regards to our breakfast. I will share your comments to our team to improve customer service. I hope you may give us another... More 

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Additional Information about Country Inn & Suites Saraland

Address: 1130 Joaneen Drive, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Saraland 2.5*
Number of rooms: 60
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