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All 10 Saraland hotels

Country Inn & Suites Saraland

2.5 of 5 Hotel   |   1130 Joaneen Drive, Saraland, AL 36571
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Ranked #7 of 10 hotels in Saraland
A recent review
4 of 5 stars reviewed 2 weeks ago
GwinnettTraveler Duluth, GA
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31 people have reviewed this hotel

Traveler rating
    12
    9
    5
    5
    0
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13
8
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0
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Duluth, GA
Top Contributor
62 reviews 62 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were on a two-week journey to South Padre Island and decided to try this hotel again since we had a good experience during our initial visit some time back. From outward appearances, little had changes albeit a bit older looking and in need of some fresh gardening and spruce ups.Check in was pleasant with the young fellow quite accomodating... More

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Decatur, Alabama
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel seems to be marketed more towards blue collar workers and transients. This hotel is not ideal for a general traveler needing a place to stay or a family with kids. I walked into my room and an overwhelming odor of smoke immediately overtook me. I called down to the front desk and they told me all non-smoking rooms... More

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Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

Thank you for taking the time to write a review. I am sorry for your disappointment in the room you received. We do our best to completely fulfill every guest's request which is why we do have a just few smoking rooms. Sometimes when booked through some third party websites, certain room types are not guaranteed because of our availability.... More

Tyler, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 13, 2014

The wife and I have stayed at a Country Inn & Suites only once before and it was a very pleasant experience so I looked forward to staying here for a night on our way to Florida. I waited at the front desk for several minutes before the desk clerk appeared but she was very nice and promptly checked our... More

Was this review helpful? Yes 1
CarlsonRezidor, Online Support Specialist at Country Inn & Suites Saraland, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. With regards to the issues you have highlighted, such as the shower not working and the service you received, may I assure you that I... More

Huntsville, AL
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 1, 2014 via mobile

I stayed here with my teenage son on a recent overnight trip to Mobile. The rooms were clean, recently updated and adequate. We were able to get an online deal from a website for 62 dollars for the night. The staff was very friendly. On the downside we stayed the week of a freak winter storm and the census was... More

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Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We definitely are not accustomed to that kind of weather down here and apologize for any inconvenience you might have experienced during that time. We are glad that overall you enjoyed your stay and hope you visit again soon. More

Dickson, Tennessee
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2014

My husband and I had to make an emergency trip to Mobile, AL. due to a family member being admitted to Mobile Infirmary and were looking at at least a weeks stay, so we searched for the most economical place that included a refrigerator and microwave. It seems we hit the jackpot when we saw the size and cleanliness of... More

Was this review helpful? Yes 1
Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

I am so very sorry for the circumstances that brought you to our hotel, but I am glad that we were able to make your stay enjoyable. We try to make things feel like home. We look forward to seeing you on your next stay. More

Saraland
1 review
5 of 5 stars Reviewed December 29, 2013

I stayed here from 12/24-12/26 the room was great. Quite surrounding close to food and shopping. The breakfast was awesome and the service as well. Would recommend family and friends to stay here and looking to come back very soon!!!!!!!

Review collected in partnership with Easytobook.com

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Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

Thank you for sharing your great experience. We strive to share our Southern Hospitality with our guests. We are delighted that you enjoyed your stay and look forward to seeing you again soon! More

Doral, Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2013

This hotel was a pleasant surprise, I booked it on my way to Texas just to spend the night , and it was so affordable that I couldn't passed by, and boy I am glad, the room was big clean, the beds also clean and comfortable as well as the pillows, standar coffe maker and flat screen tv, the bathroom... More

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Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the room and breakfast. We look forward to your next stay. More

Saraland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 19, 2013

Have been staying at the Bestwestern in Saraland past few months but they were sold out last weekend. I will never come back to this hotel again. The rooms smelled of mildew the carpet was wet by the AC. The bathroom tub was full of hair and slow drain draining. Call the front desk they said nothing they could do... More

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Carlson Hotels C, Customer Care Specialist at Country Inn & Suites Saraland, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. With regards to the issues you have highlighted regarding the condition of your room, may I assure you that I have discussed these issues with the hotel management team so they may be aware and take any remedial... More

1 review
3 of 5 stars Reviewed July 30, 2013

I've stayed at this motel numerous times in the last two years, and it seems like since new management took over recently that customer service has suffered. The staff acted like it was an inconvenience to check us in, correct a room assignment, and get a room key to work (numerous times during a 3day stay). Housekeeping removed the wet... More

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Joshua H, General Manager at Country Inn & Suites Saraland, responded to this review

I want to thank you for reviewing your stay with us, as it's through our guest's comments and feedback we can improve our property and service. I'm sorry you experienced some issues during your stay, and rest assured I will address each of these personally with my staff. We strive to provide a great experience for each guest, and I... More

Orange Beach, Alabama
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 25, 2013

Super friendly and very accommodating staff, from front desk to housekeeping. REAL breakfast not cold, stale cereal. Excellent bank for the buck. Big rooms with extremely comfortable and large beds. More than you would expect from what you pay.

Was this review helpful? Yes
Joshua H, General Manager at Country Inn & Suites Saraland, responded to this review

Hi, Thank you so much for the review of our property and your kind words. We will be sure to pass them along to our staff! We look forward to seeing you again soon, and have safe travels! More

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Additional Information about Country Inn & Suites Saraland

Address: 1130 Joaneen Drive, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 10 hotels in Saraland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Saraland 2.5*
Official Description (provided by the hotel):
The Country Inn & Suites Saraland Hotel is conveniently located just off I-65 and only a few miles from the home of Mardi Gras - Mobile, AL. We are also conveniently located to industrial parks in North Mobile, including SSAB, Barry Steam Plant (Alabama Power), TK (Thyssen Krupp USA), and many others. Hotel guests enjoy comfortable rooms featuring refrigerators, microwaves and 32" flatscreen TVs, as well as a variety of convenient amenities, including a Fitness Center, Business Center and outdoor pool, and free hot breakfast each morning. Choose the Country Inn & Suites Saraland and stay at one of Mobile's newest and friendliest hotels! ... more   less 
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