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All 10 Saraland hotels

Country Inn & Suites Saraland

2.5 of 5 Hotel   |   1130 Joaneen Drive, Saraland, AL 36571
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63%
Ranked #7 of 10 hotels in Saraland
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A recent review
5 of 5 stars reviewed 2 days ago
David R Saraland, United States
  • Overview
  • Reviews (39)
  • Photos (9)
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39 people have reviewed this hotel

Traveler rating
    16
    9
    5
    8
    1
See reviews for
16
9
Solo
0
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Saraland, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had to make an emergency trip to Alabama to rescue a stranded friend. We found County Inns via an add in the travel magazine at a gas station. Not only were the staff accommodating but very sweet and helpful. The room was clean, fresh and roomy. The grounds were well maintained and the pool clean. I would HIGHLY recommend... More

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Brinkley
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Nice, clean, hotel just off I65, 10 miles outside Mobile. Courteous staff. Just a little difficult to see the facility but worth the extra effort. The staff were all pleasant, ready to help, smiling faces.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Katie K, Manager at Country Inn & Suites Saraland, responded to this review

Thank you so much for your kind words. We are so happy to see that you enjoyed your stay and we look forward to you visiting again soon! More

Saraland, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The hotel lobby was fine, but when I got to room 307, it was filthy! All aspects of the bathroom were dirty, including the tub, toilet, sink and floor. The walls in the entire room were completely dirty! The carpets were stained! There are multiple other hotels across the parking lot from this hotel that I would suggest staying in!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Saraland, responded to this review

We apologize for the disappointments you experienced during your stay in regards to the condition of your room. We can assure you that this is not the level of service that we at Country Inn & Suites pride ourselves upon. The problems you encountered have been addressed and the proper corrective action has been taken to ensure that the quality... More

Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed July 8, 2014

Not a very nice hotel compared to other country inns. Staff not aware of hotel availability so even if you call, it will all be different upon arrival! Beware...use one of the many other hotels on this exit.....if this was a last resort...I would drive further up highway 65.

Was this review helpful? Yes
Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. Unfortunately our availability can change from minute to minute due to so many available opportunities to book however, we do try to monitor this as... More

Tampa, Florida
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 5, 2014

We stayed here on two separate occasions. The first time it was hard to locate but we found it. It seems this small town foes not believe in road signs. The staff was friendly and very helpful. The rooms were clean and spacious. There is also a lending library for all ages.

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed June 2, 2014

I arrived at the hotel very early in the morning. I was actually pulled over by a police officer who directed me to the hotel. It is hard to see from the road. The outside of the hotel was clean and quiet. The front desk staff were very pleasant and helpful. I explained that I had been traveling for more... More

Was this review helpful? Yes
Katie K, Manager at Country Inn & Suites Saraland, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We are so glad we were able to provide you with the quiet room you requested. The breakfast menu does rotate on a daily basis to provide a variety for all guests. We will check... More

Gadsden, Alabama
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed May 13, 2014

this hotel is behind another hotel and the signage is poor...I agree with another reviewer that the place is not for the general traveler...the walls are thin and a lot of door slammers. Front desk staff was friendly, but no breakfast until 7 am on Saturday. the hotel badly needs updating and I couldn't believe I received no points for... More

Was this review helpful? Yes 1
Katie K, Manager at Country Inn & Suites Saraland, responded to this review

Thank you for taking the time to reach out to us. I apologize you had a hard time locating the hotel. This is a concern we are taking major steps to correct. There are projects underway now to aid with this in the future with interstate signage and a possible high-rise sign. We understand how important a quiet environment is... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 24, 2014

I was very disappointed in this hotel. The only thing about it that was decent was the two people I spoke with at the front desk. First, the hotel was pretty much empty, however, I was given a double room, even though I was alone. I would have preferred a larger bed, but it did not happen. I was able... More

Was this review helpful? Yes 1
Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

Thank you for reaching out and writing your review. We regret to hear about your disappointment in the room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. We have already made several changes and improvements to our housekeeping and maintenance departments this... More

Duluth, GA
Top Contributor
69 reviews 69 reviews
42 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 2, 2014

We were on a two-week journey to South Padre Island and decided to try this hotel again since we had a good experience during our initial visit some time back. From outward appearances, little had changes albeit a bit older looking and in need of some fresh gardening and spruce ups.Check in was pleasant with the young fellow quite accomodating... More

Was this review helpful? Yes
Decatur, Alabama
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 27, 2014

This hotel seems to be marketed more towards blue collar workers and transients. This hotel is not ideal for a general traveler needing a place to stay or a family with kids. I walked into my room and an overwhelming odor of smoke immediately overtook me. I called down to the front desk and they told me all non-smoking rooms... More

Was this review helpful? Yes
Katie K, General Manager at Country Inn & Suites Saraland, responded to this review

Thank you for taking the time to write a review. I am sorry for your disappointment in the room you received. We do our best to completely fulfill every guest's request which is why we do have a just few smoking rooms. Sometimes when booked through some third party websites, certain room types are not guaranteed because of our availability.... More

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Additional Information about Country Inn & Suites Saraland

Address: 1130 Joaneen Drive, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Saraland 2.5*
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9 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Green Hotel in Saraland
Hotel Class
Official Description (provided by the hotel)
The Country Inn & Suites Saraland Hotel is conveniently located just off I-65 and only a few miles from the home of Mardi Gras - Mobile, AL. We are also conveniently located to industrial parks in North Mobile, including SSAB, Barry Steam Plant (Alabama Power), TK (Thyssen Krupp USA), and many others. Hotel guests enjoy comfortable rooms featuring refrigerators, microwaves and 32" flatscreen TVs, as well as a variety of convenient amenities, including a Fitness Center, Business Center and outdoor pool, and free hot breakfast each morning. Choose the Country Inn & Suites Saraland and stay at one of Mobile's newest and friendliest hotels! ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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