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Country Inn & Suites By Carlson, Saraland

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1130 Joaneen Drive, Saraland, AL 36571
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Best prices for: 1 room 1 guest
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Country Inn & Suites By Carlson, Saraland
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Country Inn & Suites By Carlson, Saraland
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94 Reviews from our TripAdvisor Community

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Traveler rating
    47
    22
    12
    12
    1
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42
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4
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (22)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (19)
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Orlando, Florida, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I wanted to love this hotel. I love Country Inn and Suites. The ladies at the desk were wonderful, very warm and welcoming. The lobby is lovely, with comfy sofas, books to lend, and a coffee station. The room was spotless. I was a bit taken aback, however, to see a long black wear pattern in the carpet. The outdoor... More 

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Panama City, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was average size and clean. The pool was bigger than most hotels. It is within walking distance to a couple of restaurants, so no need to get back on the car after a long drive. It is also a couple of miles from the interstate; far enough to be peaceful but close enough to find.

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1 review
3 of 5 stars Reviewed 1 week ago

The Hotel is hard to find. The room was very small and cramped. It was not like advertise. Staff was nice and friendly. We only stayed one night. Glad it was't two. Would have checked out the next day. Will not stay again.

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Orlando, Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got to the hotel for an extremely late check in, received a call from the hotel while we was en route to the hotel making sure that we was still visiting. When we got there Ben the front desk clerk went beyond what we normally see from the front desk. It was quick and efficient, he remembered that there... More 

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Jessica E, Front Office Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Thank you for taking the time to take our survey to let us know how your stay was. We are glad to hear that our hotel staff treated you well! We do apologize that the breakfast did not look fresh and looked hard and old a long with the juice being out! We have talked to the hotel staff about... More 

Level Contributor
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

GPS couldn't locate this place, plus it was hidden behind two other hotels. Front desk was nice, check in/out was smooth. Room was pretty, but yet another place with hairs in tub, sink, and on bathroom floors. Worst part was continental breakfast, or lack thereof. My boys went down at 8 (served from 6-9am during our stay) and there were... More 

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Saraland, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the cleanliness of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns and Suites standards. In addition, we are sorry to hear that you were not satisfied... More 

Bremen, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed here several times on trips to Mobile area. Convenient to everything. Rooms are modern, spacious, and CLEAN. The staff has always been friendly and helpful. Standard breakfast - with all you could want. I'll be back. *Used my Corporate Lodging Card with no problems.

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Jessica E, General Manager at Country Inn & Suites By Carlson, Saraland, responded to this review

Thank you for choosing Country Inn & Suites. We are so glad to hear that you enjoyed your stay and your breakfast. We hope to see you again if ever you are back in our area. More 

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10 photos of this hotel

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Prices are for 1 room, 2 adults
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