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All 10 Saraland hotels

Holiday Inn Express Hotel & Suites Mobile/Saraland

2.5 of 5 Hotel   |   1401 Industrial Parkway, Saraland, AL 36571
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Ranked #2 of 10 Hotels in Saraland
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 11, 2014
langoli Steyr, Austria
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73 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Steyr, Austria
Top Contributor
92 reviews 92 reviews
57 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 11, 2014

ROOM Room size: Big room with 2 queen beds and a small kitchen in the entry. The kitchen has a microwave and a coffee machine. Although there are several cupboards, they are all empty. It would be nice to have at least a plate, a bowl and cutlery inside. Bed: The have labeled firm and soft pillows. Room cleanness is... More 

Was this review helpful? Yes
Teresa F, Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear langoli, Thank you for taking the time to provide valuable feedback about your recent stay. We were happy to hear you enjoyed our guest service, rooms and amenities during your stay. We do have cutlery items available upon request at our front desk. We are happy to hear you enjoyed some of the amenities we offer including our hot... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2014

The Holiday Inn express in Saraland, Alabama is a great place to stay. The rooms are very clean and bright. The staff was very helpful and courteous. The breakfast is good! It's located very close to Mobile and all the amenities that offers. The only problem I've ever encountered is ice machines don't work on some floors occasionally.

Was this review helpful? Yes
Teresa F, Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Ken D, thank you for your wonderful comments regarding your stay. We are glad to hear you enjoyed all the amenities we offer. We apologize about the ice machines not working properly and we are taking care of the issue. We look forward to welcoming you to stay with us again in the future. Thank you again for your... More 

Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 19, 2014

We were in town for a wedding and stayed here at the bride's suggestion. We got a good deal on the room after booking through priceline.com, and looked forward to the visit. We arrived in town earlier than expected, and asked the clerk, Alison, at the check-in desk if there was any possible way we could check in early. Not... More 

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Teresa F, Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear ErinKate25, thank you for your wonderful and positive comments regarding your stay with us. We were delighted to hear that you enjoyed the guest service, accommodations and our wonderful breakfast that we offer. We loved showing your positive comments to our team members. We are very proud their hard work and services were acknowledged. We welcome you and yours... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed October 13, 2014 via mobile

I was excited about staying in this hotel while on business in Mobile, based on the high ratings. Imagine my disappointment when I returned from a 9 hour day to find my room had not been refreshed. I know stuff happens, so I asked the front desk clerk why my room hadn't been cleaned and was told in a very... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Melanie B, Thank for staying with us and leaving feedback about your stay. It is unfortunate that we weren't able to provide an experience at par with your expectations. I have sent you a private message to address your concerns further. Sincerely, Pam G Case Manager IHGCare More 

Minnesota
Top Contributor
97 reviews 97 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed October 9, 2014

We spent 2 nights here and it was pretty clean and quiet. The breakfast area was very clean and well stocked. Internet worked well. Good lighting and shower pressure. We were visiting Spring Hill College and it was about 10 minutes from there. We also did some things in the Mobile Bay area and had no problem getting there from... More 

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Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear MNClean, We appreciate you taking the time to provide us your feedback. Thank you for advising us of the early morning visitor, housekeeping, entering your room unannounced, I can imagine your shock. We sincerely apologize for the disturbance and any inconvenience this caused you. We regret that the incident happened and we can assure you that the matter has... More 

Atlanta, Georgia
Top Contributor
100 reviews 100 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

We were in town for Bay Fest and decide to stay here again since we had such a good experience last year. Can't beat the rates and love the fact they have adequate parking. The hotel was clean, the staff friendly, and a pretty decent breakfast. Of course it's easier to stay downtown but I enjoy having the peace and... More 

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Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Casandra C, Thank you for your wonderful and positive remarks regarding your stay with us. We were thrilled to know that you chose Holiday Inn Express & Suites Saraland as your choice for accommodations during the Bayfest Event, held annually in downtown Mobile. As many of our guests indicate that the ample parking we have available is always a... More 

Birmingham, Alabama, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 1, 2014

My husband I have stayed at this Holiday Inn Express in Mobile/Saraland twice. What I look for in a hotel is efficiency of staff, cleanliness of the room and a comfortable bed. This one hit the marks. There were more breakfast options than found in most hotels we stay at. Very pleased with our experience.

Was this review helpful? Yes
Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Thank you for your great comments. We were delighted to know that your experience, "Hit the Marks"! We look forward to welcoming you and your family to stay with us again in the future. More 

Chicago, Illinois
Top Contributor
76 reviews 76 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed September 7, 2014

I reserved a room here on August 28th for one night and I booked it through the IHG website. I booked the non-refundable king non-smoking for like $94+tax a night. The hotel looked really nice and clean throughout, so it can maybe get 5 stars for that. The room was actually surprisingly dirty, but because we came in at 1... More 

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Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Thank you for taking the time to provide your valuable feedback regarding your stay with us. I would like to extend our sincerest apologies for the less than perfect experience you encountered here at our hotel. We hope that you had a moment to review some of our reviews shared by some of our many visitors, and noticed that we... More 

Columbus, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014

Have stayed at this facility multiple times as it is close to the University of Mobile where my son attends. Always clean room, great breakfast, efficient staff. Very quiet. Definitely recommend. I am a reward points member of another hotel chain, but opt for this place as it is consistently good.

Was this review helpful? Yes
Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Thank you for your valuable feedback regarding your stay with us. We were delighted to hear that you and your family had a wonderful stay. I would like to encourage you to become member with the IHG brand, IHG Rewards Club Membership. As a member you will receive points for your stay along with other amenities. And the best thing... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 10, 2014

Love it very much. Clean room and spacious bathroom, big wide screen TV with many programs, good breakfast with many variety of food, friendly and nice staff, got room at 4th floor which is very quiet, all toiletries are from bath body works which is i love it so much. For sure i recommend this hotel. Two thumbs up.

Was this review helpful? Yes
Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Oke K, Thank you for your amazing review and hitting the highlights of your stay with us. We are glad to hear you enjoyed all the amenities we offer including our hot breakfast. We have recently updated the variety on the express breakfast to offer a healthier side of choice for our guest such as variety of oatmeal, turkey... More 

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Additional Information about Holiday Inn Express Hotel & Suites Mobile/Saraland

Address: 1401 Industrial Parkway, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mobile/Saraland 2.5*
Number of rooms: 103
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Also Known As:
Holiday Inn Express Hotel And Suites Mobile/Saraland
Hotel Style:
#4 Family Hotel in Saraland
#6 Business Hotel in Saraland

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