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All 10 Saraland hotels

Holiday Inn Express Hotel & Suites Mobile/Saraland

2.5 of 5 Hotel   |   1401 Industrial Parkway, Saraland, AL 36571
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Ranked #1 of 10 Hotels in Saraland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
kimsxe Birmingham, AL
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77 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Birmingham, AL
Contributor
15 reviews 15 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came to Mobile to visit my son in college and Mardi Gras. This place was beautiful staff wonderful! The room was great. Breakfast was great!! Loved this place!! Originally was booked at another hotel but my reservation was no good as to the hotel overbooked!!! Online company found me another hotel and honored my price. Glad it was HolidayInn!!... More 

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Roswell, Georgia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a clean, neat, well maintained hotel. We've stayed here twice in the last two years while traveling through and have been pleased both times. It's a basic hotel, as it is supposed to be, but is nicely decorated and clean. Staff is friendly and breakfast is good.

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HIEXSaraland, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Thank you for your feedback regarding your recent visit with us. We know that our guests have many choices to choose for lodging accommodations when traveling. We were happy to hear you chose Holiday Inn Express & Suites N. Mobile/Saraland, as your choice for accommodations second year in a row! By providing the best quality in service and lodging for... More 

2 reviews
5 of 5 stars Reviewed January 26, 2015 via mobile

I stayed 2 nightsit was great quiet ,clean & the breakfast was awesome great customer service in free WiFi just plush plus a great gym I would go back..... Lovely view and there staff was very friendly 3 wonderful women excellent management every thing was very clean no bugs check out is at 12:00 most places the checkout is at... More 

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HIEXSaraland, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Thank you for your feedback and kind words that you have expressed to Management and Team. We are happy to hear you had the opportunity to enjoy our complimentary amenities that we offer. No better way to start off the day healthy than to start off with our complimentary healthy breakfast and a nice workout in our fitness center. We... More 

Memphis, Tennessee
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 26, 2015

This was a beautiful Hotel with the best "free" breakfast I've ever seen. The Staff was also very friendly and accommodating, and the beds are to die for. Having DirecTV was another bonus, as was the bathroom actually being all-encompassed in 1 room of its own. Thank You!

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HIEXSaraland, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Thank you for your wonderful comments. Smart guests start the day off with our Healthy Express Start Breakfast! We were delighted to hear that you enjoyed it! Thanks for noticing our nicely bedding collection, when traveling after a long day it is nice to, Stay In Comfort, Holiday Inn Express style! We look forward to welcoming you again in the... More 

Steyr, Austria
Top Contributor
93 reviews 93 reviews
58 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 11, 2014

ROOM Room size: Big room with 2 queen beds and a small kitchen in the entry. The kitchen has a microwave and a coffee machine. Although there are several cupboards, they are all empty. It would be nice to have at least a plate, a bowl and cutlery inside. Bed: The have labeled firm and soft pillows. Room cleanness is... More 

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Teresa F, Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear langoli, Thank you for taking the time to provide valuable feedback about your recent stay. We were happy to hear you enjoyed our guest service, rooms and amenities during your stay. We do have cutlery items available upon request at our front desk. We are happy to hear you enjoyed some of the amenities we offer including our hot... More 

Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2014

The Holiday Inn express in Saraland, Alabama is a great place to stay. The rooms are very clean and bright. The staff was very helpful and courteous. The breakfast is good! It's located very close to Mobile and all the amenities that offers. The only problem I've ever encountered is ice machines don't work on some floors occasionally.

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Teresa F, Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Ken D, thank you for your wonderful comments regarding your stay. We are glad to hear you enjoyed all the amenities we offer. We apologize about the ice machines not working properly and we are taking care of the issue. We look forward to welcoming you to stay with us again in the future. Thank you again for your... More 

Atlanta, Georgia
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 19, 2014

We were in town for a wedding and stayed here at the bride's suggestion. We got a good deal on the room after booking through priceline.com, and looked forward to the visit. We arrived in town earlier than expected, and asked the clerk, Alison, at the check-in desk if there was any possible way we could check in early. Not... More 

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Teresa F, Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear ErinKate25, thank you for your wonderful and positive comments regarding your stay with us. We were delighted to hear that you enjoyed the guest service, accommodations and our wonderful breakfast that we offer. We loved showing your positive comments to our team members. We are very proud their hard work and services were acknowledged. We welcome you and yours... More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 13, 2014 via mobile

I was excited about staying in this hotel while on business in Mobile, based on the high ratings. Imagine my disappointment when I returned from a 9 hour day to find my room had not been refreshed. I know stuff happens, so I asked the front desk clerk why my room hadn't been cleaned and was told in a very... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Melanie B, Thank for staying with us and leaving feedback about your stay. It is unfortunate that we weren't able to provide an experience at par with your expectations. I have sent you a private message to address your concerns further. Sincerely, Pam G Case Manager IHGCare More 

Minnesota
Top Contributor
97 reviews 97 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 9, 2014

We spent 2 nights here and it was pretty clean and quiet. The breakfast area was very clean and well stocked. Internet worked well. Good lighting and shower pressure. We were visiting Spring Hill College and it was about 10 minutes from there. We also did some things in the Mobile Bay area and had no problem getting there from... More 

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Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear MNClean, We appreciate you taking the time to provide us your feedback. Thank you for advising us of the early morning visitor, housekeeping, entering your room unannounced, I can imagine your shock. We sincerely apologize for the disturbance and any inconvenience this caused you. We regret that the incident happened and we can assure you that the matter has... More 

Atlanta, Georgia
Top Contributor
103 reviews 103 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 7, 2014

We were in town for Bay Fest and decide to stay here again since we had such a good experience last year. Can't beat the rates and love the fact they have adequate parking. The hotel was clean, the staff friendly, and a pretty decent breakfast. Of course it's easier to stay downtown but I enjoy having the peace and... More 

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Teresa F, General Manager at Holiday Inn Express Hotel & Suites Mobile/Saraland, responded to this review

Dear Casandra C, Thank you for your wonderful and positive remarks regarding your stay with us. We were thrilled to know that you chose Holiday Inn Express & Suites Saraland as your choice for accommodations during the Bayfest Event, held annually in downtown Mobile. As many of our guests indicate that the ample parking we have available is always a... More 

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Additional Information about Holiday Inn Express Hotel & Suites Mobile/Saraland

Address: 1401 Industrial Parkway, Saraland, AL 36571
Phone Number:
Location: United States > Alabama > Saraland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mobile/Saraland 2.5*
Number of rooms: 103
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Also Known As:
Holiday Inn Express Hotel And Suites Mobile/Saraland
Hotel Style:
#4 Family Hotel in Saraland

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