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Courtyard by Marriott Montgomery/Prattville

3.0 of 5
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2620 Legends Parkway, Prattville, AL 36066
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Courtyard by Marriott Montgomery/Prattville
Best prices for: 1 room 1 guest
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Ranked #3 of 14 Hotels in Prattville
A recent review
4 of 5 stars reviewed 6 days ago
Penny2020 Auburn, Alabama
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72 reviews from our community

Traveler rating
    36
    27
    5
    3
    1
See reviews for
27
7
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Cherokee, North Carolina
1 review
2 of 5 stars Reviewed 4 days ago NEW

My wife and I booked often at this hotel, 2-3 times a year since 2012. At first, we thought this will be the only place we stay at whenever we come to visit family. The host and general managers were friendly and the morning breakfast was to die for. Great room, great food, great hospitality! Then, in our last to... More 

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Dear Adrian T, Thank you for completing the survey sent to you by Marriott for the Courtyard by Marriott Prattville and telling us about your recent stay with us. I am sad to hear that you did not appreciate the newly remodeled Bistro with the Starbucks coffee that we now offer. We have been getting great feedback about the new... More 

Auburn, Alabama
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

The room was spacious with a king-sized bed and a nice love-seat that made out into a bed. The mattress could have been a little more comfortable. The staff was excellent and went out of their way to meet any requests. I would recommend this to friends, and choose it again for myself if I was going to be in... More 

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Thank you for taking the time to write a wonderful review about the Courtyard by Marriott Prattville and your experience while staying with us. I am excited to hear good things about the staff and how they treat each guest during their brief time with us here. I will pass along your comments to all the staff and let them... More 

Grand Rapids, Michigan
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Very pleasant room and good variety breakfast buffet, but don't get a room facing the front, there is a stop sign at the free way ramp across the road, where motor cycles, an amazing amount of loud pick-up trucks and some semis revved up their engines all night long.

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Thank you for taking the time to complete the TripAdvisor review about the Courtyard by Marriott in Prattville AL. I am glad you found our accommodations and Restaurant so comfortable and friendly. Sometimes, we are at the mercy of loud neighbors and traffic and your suggestion about a rear facing room is a good one for future stays. Thank you... More 

Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a nice size group in town for a wedding and everyone made us feel comfortable. Brianca actually came out from behind the desk after checking me in to hand me my key and direct me to the elevator. I was impressed. Rachel and all the other ladies were very accommodating whether it was in the dining area, at... More 

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Dear Lynne K, Thank you for writing about your stay with us at the Courtyard Prattville during a joyous occasion as the wedding you attended. I am happy to pass the wonderful comments to Brianca and Rachel and they will be excited to know they had such an impression on you during your brief time with us here. I will... More 

Greenwood, Indiana
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Have stayed in this hotel twice now and the quality of the hotel and the excellent service were just as great as the first time! From the moment you check in to the moment you check out, the staff goes out of their way to make sure you are having a great stay. It is refreshing to have a staff... More 

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Dear Randy, Thank you for the review and very nice comments regarding the Courtyard Prattville during your return stay with us. It is very satisfying to know that our efforts to keep all our guests happy and wiling to return by keeping a clean hotel and friendly staff. I am proud that we earned your trust by returning and we... More 

West Blocton, Alabama
Top Contributor
50 reviews 50 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The rooms were clean, beds & pillows were nice. Easy to get to. Lots of eating places in the area. We need extra blankets and that was not an issue. Will be back when we are in the area. Grandkids love the little golf game in the lobby.

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Thank you for your comments and review of our hotel. I am especially glad your grandkids enjoyed our little putting green in the lobby and also the trip for Rodeo. We will look forward to seeing you on your next trip into the area. More 

1 review
5 of 5 stars Reviewed March 11, 2015

The hotel is always clean and the employees are helpful and friendly. Kayla works in the hotel Bistro, she was a pleasant person every morning while I ate breakfast. The hotel is convently located close to shopping and restaurants.

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Thank you for your review of the Courtyard by Marriott Prattville. I am especially pleased that you enjoyed your stay and had a wonderful experience in our dining room and with our service. You specifically mentioned Kayla and I want to let you know I will pass on your glowing comments to her and all our staff. We strive everyday... More 

Medical Lake, Washington
Top Contributor
86 reviews 86 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 21, 2015

This is a very nice courtyard by Marriott. I have been staying at a few due to a move and this has got to be one of the nicest ones. Very new, clean, staff is incredibly courteous and nice. Free wifi. Nice little gym. Breakfast/bar with very nice staff. Thank you!

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Thank you for submitting a review about our Courtyard by Marriott Prattville hotel and about how nice your stay with us was. We are working very hard to be the number one hotel in Prattville and with your remarks, it proves that what we are doing is evidence we are doing it right to make every guest as happy as... More 

Mobile, AL
2 reviews
5 of 5 stars Reviewed February 21, 2015

I've stayed at many CY's, and a few times here. This one is consistently well kept. Bonus is it's recently been updated in the the new CY style. Hotel is near the interstate and within site of many restaurant/store conveniences. Recent stay was noteworthy, staff was friendly and professional. I was especially impressed with Brianca at the front desk. I... More 

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Robert S, General Manager at Courtyard by Marriott Montgomery/Prattville, responded to this review

Thank you for writing a review about our hotel and how much you enjoyed your stay with us here at the Courtyard by Marriott Prattville. We take all the comments and suggestions very seriously and when we get this kind of feedback, I am eager to share with all our of staff the good news that you share. We hope... More 

Georgetown, South Carolina
1 review
4 of 5 stars Reviewed February 15, 2015

I stayed a the Courtyard by Marriott, Montgomery/Prattville, AL February 9th through the 13th. I found the entire staff to be very customer focused, especailly Camisha. She was consistently up beat, positive and very helpful. She should be recognized for her superior job performace.

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Tegan A, Director of Sales at Courtyard by Marriott Montgomery/Prattville, responded to this review

Hi Jim B, I am incredibly happy to hear that you enjoyed your stay at the Courtyard Marriott Montgomery/Prattville and that you had such a positive experience! Our entire staff, from the front of the house to the heart of the house, works to ensure that we provide the best service to all of our guests! Camisha, our Food &... More 

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