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Montgomery Marriott Prattville at Capitol Hill

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2500 Legends Circle, Prattville, AL 36066
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1 room 1 guest
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Montgomery Marriott Prattville at Capitol Hill
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88 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tuscaloosa, Alabama
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Here for a Distinct Attorney Conference. Staff is very nice and accommodating. Conference room great size for this event. Lunch was served. Gourmet sandwiches serves, guess it was good (im not a sandwich person) All and all, great place for business conference

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Ohio
Level Contributor
69 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were just stopping for one night before traveling to the beach. We booked a room with 2 queen beds (and requested a roll away ). Upon arrival, we were told we had one king bed and a pull out couch. And, we were told to go to an off location "house". Kind of odd and creepy. The room was... More 

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GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thank you so very much for letting us know about your stay and I am disappointed to learn that The Presidential Cottage did not meet your families needs while you were with us. Thank you also for letting us know about the items to be looked after and we will be sure and check them. If we can ever be... More 

Johns Creek, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Close to 3 of the best Robert Trent Jones golf course around. Rooms are clean and nicely furnished. The pool although small, is a nice relief from the summer heat. There is also a tennis court available for play. Their restaurant carries a nice menu featuring great burgers, wraps and fish dishes.

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Aurora, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A little disappointed. Overall it is an acceptable Mariott--the setting is beautiful. Probably just a fluke but we had a dirty washcloth hanging in our shower, a constant loud water sound, and a big black spider. Probably wouldn't make this my first voice when in this area.

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GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thank you so very much for letting us know and please do accept our sincere apologies. I will share your comments with the staff so that we can ensure that this is an isolated incident. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your... More 

Atlanta, Georgia
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We had 9 adults and 10 kids in town for a wedding. There were 8 rooms and a large common area with kitchen, pool table, living and eating areas. Outside we grilled and had outdoor furniture. Everyone was flying in from different states at different times. This option was great for us with all the kids. They used the pool... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2015

My husband and I stayed here July 16-18, 2015 for a Recycling Convention. The room was immaculate... Everything was clean. Towels were large and thick. The staff was friendly and always spoke to us in hallways and lobby. The Convention Center was very roomy and accommodating and the on site restaurant was very classy. The pool was clean and crystal... More 

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GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thanks for you kind comments, please do let us know how we can ever be of any service in the future. More 

Fort Myers, Florida
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 15, 2015

We stayed here for one night as part of a road trip to play some of the Robert Trent Jones Trail golf courses in Alabama. The hotel is clean, the rooms comfortable, and the staff friendly and helpful. We had dinner at the Oak Tavern Restaurant on site and the food was tasty with lots of options. Our waitress was... More 

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Louisville, Kentucky
1 review
1 of 5 stars Reviewed July 3, 2015

My husband is a platinum member at Marriott Hotels so we obviously use Marriott more than any other chain. My experiences have ALWAYS been good until today, at the Marriott on Capitol Hill in Prattville, AL. It started with a bug in my bed. I let it go. Bugs happen. Then my son took a shower and the water didn't... More 

Was this review helpful? Yes
GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thank you so very much for letting us know about what was happening during your stay, and please do accept our sincere apologies for what took place. We will share your comments with the hotel leadership team to ensure that this is an isolated incident. Once again, I hope that you will accept our sincerest apologies for all that took... More 

Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 15, 2015

I stay at this hotel on a regular basis for business meetings. The meeting facilities and staff are top notch. I nearly always get a free room upgrade; I suppose Platinum status helps. The suites in the main building have a large living/dining room with a counter along one wall with a sink, fridge and icemaker. Have a half bath... More 

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GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thank you for your response as well as being such a loyal customer of ours and Marriott, if we can ever do anything additional for you please let us know. More 

Russellville, Arkansas
2 reviews
5 of 5 stars Reviewed May 26, 2015

We stayed in the Presidential Cottage and it was great. Our room was very large and we enjoyed sitting outside and having our breakfast. Is was so peaceful. There were 2 couples and we asked that our rooms be close to each other and that is why they let us stay at the cottage.

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