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Montgomery Marriott Prattville at Capitol Hill

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2500 Legends Circle, Prattville, AL 36066
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Montgomery Marriott Prattville at Capitol Hill
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85 Reviews from our TripAdvisor Community

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Traveler rating
    47
    25
    6
    3
    4
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19
15
3
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aurora, Ohio
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

A little disappointed. Overall it is an acceptable Mariott--the setting is beautiful. Probably just a fluke but we had a dirty washcloth hanging in our shower, a constant loud water sound, and a big black spider. Probably wouldn't make this my first voice when in this area.

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Atlanta, Georgia
Level Contributor
52 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We had 9 adults and 10 kids in town for a wedding. There were 8 rooms and a large common area with kitchen, pool table, living and eating areas. Outside we grilled and had outdoor furniture. Everyone was flying in from different states at different times. This option was great for us with all the kids. They used the pool... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here July 16-18, 2015 for a Recycling Convention. The room was immaculate... Everything was clean. Towels were large and thick. The staff was friendly and always spoke to us in hallways and lobby. The Convention Center was very roomy and accommodating and the on site restaurant was very classy. The pool was clean and crystal... More 

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GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thanks for you kind comments, please do let us know how we can ever be of any service in the future. More 

Fort Myers, Florida
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night as part of a road trip to play some of the Robert Trent Jones Trail golf courses in Alabama. The hotel is clean, the rooms comfortable, and the staff friendly and helpful. We had dinner at the Oak Tavern Restaurant on site and the food was tasty with lots of options. Our waitress was... More 

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Louisville, Kentucky
1 of 5 stars Reviewed 4 weeks ago

My husband is a platinum member at Marriott Hotels so we obviously use Marriott more than any other chain. My experiences have ALWAYS been good until today, at the Marriott on Capitol Hill in Prattville, AL. It started with a bug in my bed. I let it go. Bugs happen. Then my son took a shower and the water didn't... More 

Was this review helpful? Yes
GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thank you so very much for letting us know about what was happening during your stay, and please do accept our sincere apologies for what took place. We will share your comments with the hotel leadership team to ensure that this is an isolated incident. Once again, I hope that you will accept our sincerest apologies for all that took... More 

Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 15, 2015

I stay at this hotel on a regular basis for business meetings. The meeting facilities and staff are top notch. I nearly always get a free room upgrade; I suppose Platinum status helps. The suites in the main building have a large living/dining room with a counter along one wall with a sink, fridge and icemaker. Have a half bath... More 

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GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thank you for your response as well as being such a loyal customer of ours and Marriott, if we can ever do anything additional for you please let us know. More 

Russellville, Arkansas
2 reviews
5 of 5 stars Reviewed May 26, 2015

We stayed in the Presidential Cottage and it was great. Our room was very large and we enjoyed sitting outside and having our breakfast. Is was so peaceful. There were 2 couples and we asked that our rooms be close to each other and that is why they let us stay at the cottage.

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Jacksonville
Level Contributor
171 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 18, 2015

We have come to this property quite a few times for several years now - with the RTJ Golf courses nearby a wonderful location and we really enjoy the facilities at the hotel as well - great breakfast - good offer should you wish to dine there and the staff is very attentive and friendly! Everything is clean and the... More 

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Germantown, Tennessee
Level Contributor
264 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed May 5, 2015

The staff is great and the rooms are clean, however the only thing this hotel has going for it is that it is on the RTJ golf course. Furniture and other amenities are dated and the rooms are limited in outlets for computers and other electronics for those that are staying on business. With many newer hotels in the area,... More 

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GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thank you for your comments about your recent stay with us. We will take your very constructive comments to heart as we begin planning for our next renovation project. Thanks also for your kind comments about our excellent staff and clean rooms. More 

North of Boston
Level Contributor
239 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
3 of 5 stars Reviewed May 3, 2015

Checked in early. Given room next to elevator and over front door. Air system extremely load as is the small fridge that runs constantly. Can't open a window so no option for fresh air. Room had an odor so would of liked to air out. Service at buffet was slow, took a few minutes to get someone out to cook,... More 

Was this review helpful? Yes
GenManagerPrattville, General Manager at Montgomery Marriott Prattville at Capitol Hill, responded to this review

Thank you so very much for letting us know about your stay and please do allow me to apologize on behalf of Marriott and the Montgomery Marriott Prattville. I am so sorry to hear that your stay was certainly not up to our normal standards and hope we have the opportunity to serve you again. Once again, I hope that... More 

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