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Super 8 Prattville Montgomery Area

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639 Malwest Drive, Prattville, AL 36066 7301
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Super 8 Prattville Montgomery Area
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Super 8 Prattville Montgomery Area
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118 reviews from our community

Traveler rating
    32
    34
    27
    8
    17
See reviews for
42
28
16
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (34)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (30)
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I arrived to motel around 9pm. Check in was a breeze. I believe that was the only breeze I felt the entire time I was there being that the A/C did not work appropriately. There was a crack in the shower and the sink was leaking. When I went to get breakfast the next morning, I was wondering what continent... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Super 8 Prattville Montgomery Area, responded to this review

Dear Valued Guest, We are extremely sorry to read about your unfortunate experience here at our hotel .We apologize for your dis-satisfaction during your time with us. The comments you posted on TripAdvisor are being shared with the appropriate management team here so that the necessary improvements can be made where feasible. We hope you will give us another chance... More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

I am wondering if the maids did anything other than change the sheets. Sinks were still dirty, food on the floor, microwave covered in previous tenants greasy fingerprints. The room looked as if it were 100 years old. I think I slept sitting straight up ... all that for $85 plus all the taxes? What a rip off. Never again.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Super 8 Prattville Montgomery Area, responded to this review

Dear Guest, Please accept our sincerest apology for the inconvenience that you experience during your recent stay with us. We assure you that this is not the usual standard of our service to our guests. I have shared your feedback with our management team and will take care all the required actions to solve such issue and guarantee that it... More 

Muscle Shoals, Alabama
1 review
2 of 5 stars Reviewed 2 weeks ago

It's rare that I post a poor review. Typically i save them for positive experiences that I typically have with Wyndham. We booked two nights. Then, well prior to the event we called the hotel directly and asked them to add a night. They did. But when I received the confirmation, the rate increased for all three nights. I called... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Super 8 Prattville Montgomery Area, responded to this review

Dear Guest, Please accept our sincere apologies for the issues you experienced during your recent stay. I have shared your feedback with our management team and will take care all the required actions to solve the issue. While it is my sincere hope that every guest leaves our hotel 100% satisfied that was obviously not the case when you checked... More 

Fort Worth, Texas
1 review
3 of 5 stars Reviewed April 12, 2015

The room was fine for the price. Recently redone sinks were nice but the room smelled like play dough. Maybe do to fresh paint but it was super strong. The breakfast was nice but the parking was absolutely ridiculous! If you drive anything larger than a two door car, you're gonna have a bad time! The first night I had... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Super 8 Prattville Montgomery Area, responded to this review

Dear Valued Guest, Thank you for staying at our hotel. We are sorry for the inconvenience you experienced during your stay with us. We will use this information to do everything possible to create an enjoyable experience for each of our guests. We apologize for the issues and we hope to have another chance to serve you in the future.... More 

North Houston, Texas
1 review
3 of 5 stars Reviewed March 20, 2015

Mediocre.....all the way around. $65 hotel room....sure....$80+ for what you get....nope. I will spend my hard earned money elsewhere.

Review collected in partnership with Super 8

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Super 8 Prattville Montgomery Area, responded to this review

Dear Roger, We greatly appreciate your comments regarding your recent stay with us. We are pleased you found our hotel satisfactory to your needs and enjoyed your stay. All the best and hope to see you soon again! Warm Regards, The Management Team at Super 8 Prattville Montgomery Area More 

Mayville, Wisconsin
Contributor
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed March 4, 2015 via mobile

Stayed here 4 nights. Check in was rather easy as I booked on Expedia. Was never greeted. Only words owner/ manger said under his breath is that I got a good rate since he knew what he was paid. Told me room was around back only later to find out it was out the door two doors down. Room is... More 

Was this review helpful? Yes 1
MasterkeyHotels, Marketing Agency at Super 8 Prattville Montgomery Area, responded to this review

Dear Valued Guest, Thank you for staying at our hotel. We are so sorry that your stay with us was less than satisfactory. Please accept our sincerest apology for the inconvenience regarding our staff experience and breakfast services. We assure you that this is not the usual standard of our service to our guests. We greatly appreciate your comments, as... More 

Saint Peters, Missouri
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 4, 2015

We stopped here on our way to Orlando. I wasn't too excited about external room doors but the location felt safe. Great place to stay for one or two nights. Room was clean, friendly staff, good breakfast. Conveniently located off the highway.

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Super 8 Prattville Montgomery Area, responded to this review

Dear Valued Guest, Please allow me to personally thank you very much for taking the time to respond on TripAdvisor. We are happy to learn that you have enjoyed your stay with us. We are glad that you were able to take advantage of our convenient location and you found the hotel clean and comfortable. Thank you once again and... More 

Crestview, Florida
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 8, 2015 via mobile

We were looking for a good value on a trip back to FL from OK. Found clean beds, decent breakfast, and a good value in this recently renovated Super8. However, it is still an older motel (room doors face outside), the renovations were done without much care for details (paint on the back of the toilet). We did have a... More 

Was this review helpful? Yes
MasterkeyHotels, Marketing Agency at Super 8 Prattville Montgomery Area, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your feedback. We are pleased that overall enjoyed your stay with us. We are so sorry to hear about all of the inconveniences you encountered during your time with us. We truly appreciate your honest feedback and your suggestions will help us to improve our guest experience.... More 

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