Stayed in late June. Spa had no water! I had a pedicure scheduled and it was canceled. However, they called my room and told me it was "uncanceled" as the water situation was corrected. However, when I went back, it was not correct and the pedi-girl was not happy to see me back. When she saw me, she said, "I... more

Jay Dahlke and the whole staff at The Grand is amazing. My wife and I wanted to go for our one year anniversary and the place was booked solid three weeks in advance. I contacted Jay and he said he'd let me know if something opens up but probably wouldn't. I got an e-mail from Jay the week of and... more

We unexpectedly stayed at Grand Hotel because our original hotel plans at another resort seemed inadvisable (unresolved crime had been committed there). We had been at a wedding in Alabama, so we drove several hours south to the Grand to check out Mobile Bay. We enjoyed ourselves immensely. Although we were there for 4 days/3 nights, we never made it... more

Wife and I spent Easter Weekend at the Grand Hotel. From the moment we passed through the front gate everyone was so nice and far exceeded my expections. Valets did not try to take my car. Concierge helped make restaurant reservations in advance. Spa was ok, but the attendent was great, which can make the difference. Wait staff in the... more

This is a wonderful resort. I really enjoyed my stay here and I hope to return. The hotel is located directly on Mobile Bay. It has a very nice pool area and a small beach area. My son really enjoyed the canon firing every day at 4pm followed by afternoon tea and cookies. We had a room in the spa... more

We stayed only one night at the Grand Marriott Resort and did not want to leave. You need at least two nights at this resort to enjoy all the amenities it has to offer. If we had not had another obligation to meet, we would have stayed longer. We plan to go back soon. The staff was very customer service... more

We have stayed at this hotel many times and have never been disappointed. The grounds are beautiful and there is many activities scheduled during the day for the children. The pool is wonderful and includes a water slide for the kids. I would definitely recommend this hotel. The only complaint that I have is that the spa services are pricey. more

We are a famaily of four. We stayed in the Spa building. We were on the 4th floor. The room was a very nice room, 2 queen beds, large screen TV, beautiful view of the bay off of a great balcony. Bathroom had separate tub and shower. Our room also had a coffeemaker and small refrigerator. We took advantage of... more

We've just returned from a quick 3 night stay at this hotel. I've stayed for a few conferences in the past but this is our first family trip. We had a room in the Spa Building which is normally a good thing but our view was of the parking lot so we just enjoyed the room with out a view.... more