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All 7 Phenix City hotels

Quality Inn Near Fort Benning

2.0 of 5 Motel   |   1700 E 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Phenix City)
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Quality Inn Near Fort Benning
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Ranked #4 of 7 hotels in Phenix City
A recent review
5 of 5 stars Reviewed May 20, 2014
bernard l Fort Myers, Florida
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85 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Milton, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

My husband's boss booked him a room at this hotel, July 4th, never again. They wanted to charge an incidental fee to my husbands debit card. They told him it would be $95.00, and they would hold that amount on the card for 7-10 days. He wasn't able to do that, so I called and tried to work something else... More

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Fort Myers, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

After being on the road for many hours with my fiance, we decided to stay at this hotel for the night. We arrived around 830 a.m. and the front desk clerk (Lakeithia) was very polite and friendly. She made sure I was taken care of which made me feel as if I was dealing with family . The hotel decor... More

Was this review helpful? Yes 1
Midland, Michigan
Top Contributor
63 reviews 63 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 14, 2014

We spent the night here on our way to Florida. Big place, lots of rooms plus there is a bar attached that serves food, ideal for us, no more driving once we check in. The rooms are nice, bed is comfortable but the pillows are small,and they could use some new TV's. The bathroom was clean and it had a... More

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2 reviews
1 of 5 stars Reviewed April 12, 2014 via mobile

The room was clean, although the building is old. I can't complain about the breakfast. The photos are of the lounge and building are misleading. The noise and the way the staff handled it is my primary complaint. The hotel is attached to a bar that had thumping bass music going until after 1am. At 11:30, I called the front... More

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TheQIManagement, Front Office Manager at Quality Inn Near Fort Benning, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More

Travelers are raving about these Phenix City hotels

Madison, Florida
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 3, 2014

I was traveling home on a motorcycle trip from Florida to the Natchez Trace Pkwy and back home. On my way home I stopped at this motel. The room was nice and comfortable, the staff was great, good luck calling the front desk ,the phone was always busy, the staff seem to make a lot of calls. There is a... More

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Vero Beach, Florida
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 6, 2014

We stayed here for 3 nights while in town for an event. The rooms are clean but a little dated and in need of some updating. the price was little high for the age of the hotel but overall we were fairly satisfied staying here

Was this review helpful? Yes 1
Shelby, Montana
2 reviews
5 of 5 stars Reviewed November 3, 2013

Awesome services seems to be rare these days but I love how the staff here treats their guests. The front desk, housekeppers, manager and maintenance team are wonderful. I notice that most of the customers of this hotel are field workers and it must be hard to keep things clean but surprisingly the room was actually clean. The breakfast was... More

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TheQIManagement, General Manager at Quality Inn Near Fort Benning, responded to this review

Thank you so much for your 5 star review! It is great to hear you found our room was nicely appointed and our staff was helpful and were able to assist with your needs. Your business is much appreciated and we look forward to welcoming you back in the near future. Happy Holidays! More

Orlando, Florida
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2013

Wow! We stayed last weekend for the East Alabama Motor Speedway. We loved the upbeat of this hotel. Great happy hour and awesome breakfast! All of the staff was friendly and quick to assist with even the minor request of an extra pillow. Bed was inviting with a good mattress, so had a really good night sleep. There is beautiful... More

Was this review helpful? Yes 1
Deltona, Florida
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

My wife and I stayed at this hotel for two nights the last week of September. Staff was friendly and helpful. Our room was clean and comfortable. The refrigerator and microwave were a nice convenience, as was the free breakfast buffet each morning. The pool area was well tended and relaxing. The onsite restaurant is fun with good classic American... More

Was this review helpful? Yes 1
Jacksonville, Florida
2 reviews
5 of 5 stars Reviewed September 23, 2013

Nothing fancy, but clean rooms, nice bathrooms, comfy bed, and clean sheets. Great place for a simple place to stay. Also in a nice location, sports bar in lobby has good food. Only a 10 minute drive into Columbus and Fort Benning.

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Additional Information about Quality Inn Near Fort Benning

Address: 1700 E 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Phenix City)
Phone Number:
Location: United States > Alabama > Phenix City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Near Fort Benning 2*
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Also Known As:
Quality Inn Phenix City Hotel Phenix City
Phenix City Quality Inn

18 photos of this hotel

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Room/suite (5)
Hotel & grounds (4)
Dining (3)
Pool/beach area (1)
Other (5)


Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Experience the historic river town of Phenix City staying at the convenient Quality Inn and Suites from Choice Hotels, located only 9 miles from Fort Benning and the East Alabama Motor Speedway. The Columbus Convention Civic and Trade Center is only 1.2 miles. Step outside the CSG Airport only 9 miles away and come into our casual lobby, where one of our friendly staff members will check you in and offer you complimentary bottle water and cookies. Stay in touch with your business or friends via our high-speed wireless Internet and local calls, not before enjoying our complimentary hot breakfast buffet. Our amenities will make you feel right at home. Join us at our onsite Bar and Grille AJ’s for great food and reasonable prices in a friendly atmosphere. Then take advantage of our proximity to the Simon terrace and The Landings Shopping Centers only a few minutes from the hotel or have a fun day at the Chattahoochee Riverfront walk, Be sure to tour the Coca-Cola Space Science Center, the Infantry Museum at Fort Benning and the National Civil War Naval Museum at Port Columbus. Visitors may want to catch a show at the nearby River Center for the Performing Arts or the Springer Opera House. Escape from the real world at the Callaway Gardens and Pine Mountain the real setting of the Ghost of Georgia hauntings only 47 minutes’ drive. It’s your call; you’re in the heart of it all. After a long day of playing and shopping come back and relax at our seasonal pool. All elegantly appointed guest rooms of this Alabama hotel come equipped with refrigerators, microwaves, coffee makers, irons, ironing boards and hair dryers. Non-smoking rooms can be requested. For added guest convenience, coin-operated laundry facilities and a picnic area are located on the property. Get your Money’s Worth at the Quality Inn Phenix City. ... more   less 
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