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Quality Inn Near Fort Benning

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1700 E 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Phenix City)
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Quality Inn Near Fort Benning
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Quality Inn Near Fort Benning
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88 reviews from our community

Traveler rating
    41
    16
    11
    9
    11
See reviews for
30
7
11
22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (29)
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Greenville, South Carolina
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is clean and safe. The breakfast is very well presented. There is a bar on premises for those who would like to end their day with a beer or cocktail. And, the staff is super special. The young lady Sandeene, and I am sure I misspelled her name was as professional as they come. She helped me find... More 

Was this review helpful? Yes 2
Katie W, General Manager at Quality Inn Near Fort Benning, responded to this review

Thank You so much for your wonderful feed back! We look forward to seeing you again. It's great to look at good reviews and to know we have made your stay the best that it could be! More 

Huntsville, Alabama
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed September 14, 2014

I stayed here on a Wednesday night after picking up freight on base. The Econo Lodge I prefer was booked up. The room was clean enough, but not in very good repair. There was staining on the bathroom door from dirty fingers and the bathroom door knob was floppy loose. The bed was comfortable enough, but not quite level. The... More 

Was this review helpful? Yes 2
Wauchula, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2014

We were visiting family in columbus and needed a room for 2 nights. This hotel was just across the river from columbus and closer to downtown columbus area and are relatives' house than the other columbus hotels because the ones with a decent rate were all in north columbus. The staff was nice when we checked in, rooms were clean,... More 

Was this review helpful? Yes 1
Milton, Florida
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 21, 2014

My husband's boss booked him a room at this hotel, July 4th, never again. They wanted to charge an incidental fee to my husbands debit card. They told him it would be $95.00, and they would hold that amount on the card for 7-10 days. He wasn't able to do that, so I called and tried to work something else... More 

Was this review helpful? Yes 2
Fort Myers, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2014

After being on the road for many hours with my fiance, we decided to stay at this hotel for the night. We arrived around 830 a.m. and the front desk clerk (Lakeithia) was very polite and friendly. She made sure I was taken care of which made me feel as if I was dealing with family . The hotel decor... More 

Was this review helpful? Yes 1
Midland, Michigan
Top Contributor
64 reviews 64 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 14, 2014

We spent the night here on our way to Florida. Big place, lots of rooms plus there is a bar attached that serves food, ideal for us, no more driving once we check in. The rooms are nice, bed is comfortable but the pillows are small,and they could use some new TV's. The bathroom was clean and it had a... More 

Was this review helpful? Yes 1
Decatur
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2014

The room was clean, although the building is old. I can't complain about the breakfast. The photos are of the lounge and building are misleading. The noise and the way the staff handled it is my primary complaint. The hotel is attached to a bar that had thumping bass music going until after 1am. At 11:30, I called the front... More 

Was this review helpful? Yes 1
TheQIManagement, Front Office Manager at Quality Inn Near Fort Benning, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Madison, Florida
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 3, 2014

I was traveling home on a motorcycle trip from Florida to the Natchez Trace Pkwy and back home. On my way home I stopped at this motel. The room was nice and comfortable, the staff was great, good luck calling the front desk ,the phone was always busy, the staff seem to make a lot of calls. There is a... More 

Was this review helpful? Yes
Vero Beach, Florida
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 6, 2014

We stayed here for 3 nights while in town for an event. The rooms are clean but a little dated and in need of some updating. the price was little high for the age of the hotel but overall we were fairly satisfied staying here

Was this review helpful? Yes 1
Shelby, Montana
2 reviews
5 of 5 stars Reviewed November 3, 2013

Awesome services seems to be rare these days but I love how the staff here treats their guests. The front desk, housekeppers, manager and maintenance team are wonderful. I notice that most of the customers of this hotel are field workers and it must be hard to keep things clean but surprisingly the room was actually clean. The breakfast was... More 

Was this review helpful? Yes
TheQIManagement, General Manager at Quality Inn Near Fort Benning, responded to this review

Thank you so much for your 5 star review! It is great to hear you found our room was nicely appointed and our staff was helpful and were able to assist with your needs. Your business is much appreciated and we look forward to welcoming you back in the near future. Happy Holidays! More 

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