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Hampton Inn & Suites Phenix City - Columbus Area

Certificate of Excellence
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620 Martin Luther King Jr Pkwy, Phenix City, AL 36869
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x2 Hilton HHonors Points
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Hampton Inn & Suites Phenix City - Columbus Area
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Hampton Inn & Suites Phenix City - Columbus Area
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263 reviews from our community

Traveler rating
    195
    47
    12
    5
    4
See reviews for
111
39
20
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
  • All months
    (263)
  • Mar-May only
    (89)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (51)
All months
1 review
2 of 5 stars Reviewed 1 week ago

We just wanted to stay one night on the way home from a graduation. When checking in, a bus load had arrived and there was only one employee at the desk. There was a lot of wrangling over rooms and keys and we were finally able to check in after 15 minutes. Our rooms were not together as requested but... More 

Review collected in partnership with Hampton

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Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear 715inger, We truly regret the fact that you were not 100% satisfied with your stay. We hope that you will give us another chance to serve you better. For any further concerns Please feel free to call the hotel and speak with me directly. Sincerely, More 

Boston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Close to Fort Benning where we were attending a graduation for our son. For the price compared to Columbus- great value. A comparable room was more expensive in GA so we tried AL. Was a bit nervous as never been to GA or AL but we loved the place! All staff were super friendly, helpful, professional. Service was excellent. Rooms... More 

Review collected in partnership with Hampton

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Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was easily accessible from the main travel routes to Columbus and Phenix City. The facility was clearly fairly new so everything was still in excellent condition. The staff was very courteous and helpful. I would definitely stay with you again.

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Jamestown, NY, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very satisfied with both visits to this hotel. Our daughter lives in Columbus and this hotel is 5 minutes from her house. I used the fitness center every day before our sightseeing. Everything worked fine and everything was clean and comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very nice and the hotel staff is friendly and checkin is very smooth. I stay at this location everytime I'm in town and am never disappointed. The hotel rooms are up to day with decor and technology. The fitness room has all the amenties as a gym. The complimentary breakfast has alot of choices, and if you... More 

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Was this review helpful? Yes 1
Deltona, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is a well kept facility. This is my "go to" place when I visit relatives in the area. I have had numerous visits to this hotel and have yet to have a negative experience. On my recommendation, my relatives stayed at this facility. They were not disappointed.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Lee P, Thank you for the "First Class" review. We are glad to know that we have been able to satisfy your needs during your stay consistently. We look forward to serving you again in near future. Sincerely, More 

Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015

Excellent hotel, friendly staff, clean & neat rooms and common areas. Close to Ft. Benning, easy access to main highways and good restaurants. Located on the Alabama side of the river from Columbus, GA. Note that Phenix City, unlike the rest of AL, is on Eastern time, not central!

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Alabama
2 reviews
5 of 5 stars Reviewed April 15, 2015

My daughter is taking classes at Troy University and has several weekend classes. The hotel staff is very helpful. The breakfast is great for them so they can eat and go straight to class. The room was very nice and the internet picked up well in the room. The snacks upon arrival was wonderful! We will be staying here for... More 

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Guntersville, United States
1 review
5 of 5 stars Reviewed April 13, 2015

It's a great place to spend the night, or a week. The rooms are great, breakfast is even better, and has the best coffee anywhere. The only problem is the availability of rooms. Sometimes the rooms are booked full and so we can't wait until the last minute to make reservations.

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1 review
5 of 5 stars Reviewed April 1, 2015

Staff on the desk and in the hotel was outstanding Special mention for Nancy in breakfast area shebwas warm friendly and took the time to find out your name and made sure your morning started off on right foot.will stay there again.

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