We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Phenix City - Columbus Area

Certificate of Excellence
Hotel deals
Hotel website
620 Martin Luther King Jr Pkwy, Phenix City, AL 36869
Special Offer
x2 Hilton HHonors Points
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hampton Inn & Suites Phenix City - Columbus Area
Professional photos View all
Browse nearby
Hampton Inn & Suites Phenix City - Columbus Area
Add Photo Write a Review

279 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    200
    54
    16
    5
    4
See reviews for
119
40
20
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (90)
  • Jun-Aug only
    (86)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (51)
All months
Hartwell GA, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We attended a military ceremony at Ft Benning, and the hotel where other family was staying was booked. We had the opportunity for a surprise upgrade. We had a very pleasant experience at the Hampton Inn in Phenix City. Clean, nice staff, fresh, and tasty breakfast. I hope you have such an opportunity with Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Destrehan, Louisiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great staff, clean rooms and good proximity to Columbus. The complimentary breakfast included hot eggs and sausage or ham. Pool was clean. Parking a bit tight. Access from major roads good. Had a studio queen with (2) queen beds and a pull out couch. Huge room with refrigerator and kitchen area and comfortable beds.

Review collected in partnership with Hampton

Was this review helpful? Yes
Atlanta, Georgia
Level Contributor
206 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a late check in and the staff was very good. Room was what I had requested with no surprises. I was on a high floor and the air conditioning was set to maximum so I had no wait for the room to cool down which was appreciated. Room was clean and in good working order. I had an... More 

Was this review helpful? Yes
Asheville
2 reviews
3 of 5 stars Reviewed 1 week ago

We booked a suite because of the pull out couch. The mattress on the couch was terrible! The light fixture cover in the bathroom fell and hit me on the head! luckily it was plastic. The key entry doors to the hotel were broken when we were there so when we parked in the back of the hotel at night,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Susan H, Thank you for taking time for the review. Please accept my sincere apologies for the shortcomings you mentioned. Necessary steps are being taken to correct those. We would like to have you as our guest again and serve you much better. More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As we arrived very late in the night, we just wanted to get in our room and sleep. The room was ready when we got there. So far quick and painless.......and then we went to set the Sofa bed for our son. As we were steadily looking for the bedding, I stumbled upon a pile of trash that was stowed... More 

Was this review helpful? Yes
Fredericksburg, Virginia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All staff members are responsible for making our stay here amazing. We had an issue where the water had to be turned off for a significant time as our group was trying to get ready for a wedding. We all went to the wedding stinky but we were thankful for the compensation given for the inconvenience. Breakfast was great. Pool... More 

Was this review helpful? Yes
Fort Gaines, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

When we arrived only one elevator was working, and I don't think it was working when we left. In the lobby there was a trash can catching water from a pipe in the ceiling. Staff was extremely nice. Breakfast was okay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chattanooga
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As always, we had a great stay at the Hampton Inn. Pool area was nice and clean, as were all common areas. Our room was clean and nice, with comfy beds. All the staff, from housekeeping, maintenance, front desk, just every person I had contact with was very nice. The continental breakfast was good, different foods Sat and Sunday. Only... More 

Was this review helpful? Yes
ONEONTA, ALABAMA
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great room, great service, room clean and comfortable. Found a little mold in the shower, not that big of a deal. We enjoyed our stay. I do think Hampton is getting just a little too pricey though. There new hotels are wonderful. Huge rooms great amenities. Just no need to pay for the news but increasing nightly rates!

Review collected in partnership with Hampton

Was this review helpful? Yes
Beaufort, South Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

having an event to attend in Downtown Columbus, I opted to stay across the river at the Hampton. The cost was less and it was very close to the venue. It was easy to find but could use more signage, right off the main road. I expected some noise from the road but there was little. Internet worked well but... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

127 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (9)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (110)
Viewed
Hotel & grounds (28)
Viewed
Room/suite (34)
Viewed
Dining (7)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (8)
Viewed
View from room (4)
Viewed
Pool/beach area (2)
Viewed
Other (25)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay