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Hampton Inn & Suites Phenix City - Columbus Area

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620 Martin Luther King Jr Pkwy, Phenix City, AL 36869
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1 room 1 adult
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Hampton Inn & Suites Phenix City - Columbus Area
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328 Reviews from our TripAdvisor Community

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Lawrenceville, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I've stayed at this hotel on at least 7 or 8 different occasions over the past 6 years and have always found it to be clean, comfortable, spacious rooms, great breakfast, and friendly, attentive staff. Love this hotel.

Review collected in partnership with Hampton

Helpful?
Thank Becky B
Orlando
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

The chaise lounge in our guest room was disgusting. There were several large stains on the chair, in rather strategic locations. How could housekeeping not see this and have the chair either cleaned or removed? It really put me off to the overall cleanliness of the room. I did contact the front desk and the young lady actually came to... More 

Helpful?
1 Thank Bluezfan
LaShon S, Front Office Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Bluezfan, We are truly sorry that our hotel did not meet your expectations. The experience you have described above was and is truly unacceptable and we are working hard to make sure this never happens again. I have contacted you via email and hope that you will give us a second chance in the future should your travels bring you... More 

Brunswick, Georgia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great hotel! The front desk staff were super friendly. Check in and out were quick. Our rooms were very clean and spacious. As we walked to our room, I heard kids playing in a neighboring room. Once we were in our room, we heard nothing. Nice, quiet night. The hotel is only minutes from anything in Phenix City... More 

Helpful?
Thank lj3mck
LaShon S, Front Office Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Thank you so much for taking the timeout to write this review. We are excited to see that you enjoyed your stay with us. Children make a great sound test for walls, it's good to know that we passed! Here's hoping we will see you again someday, but until then, take care! Warm regards, LaShon Smith Front Office Manager Hampton... More 

Chattanooga, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This was a great hotel. We had a great experience all around! It was nice and close to town, the design was very new and modern, the breakfast was good and the staff was great! They even called to tell us we'd left my 3 year old's bunny rabbit.

Review collected in partnership with Hampton

Helpful?
Thank Tom S
LaShon S, Front Office Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

I am glad that you all got a chance to check out our wonderful white water while in town. I am sure it was a blast. Your presence with us brightened up our lobby and we hope the children enjoy the puzzle! Kind regards, LaShon Smith Front Office Manager Hampton Inn & Suites Phenix City More 

Pace, Florida
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel 2 separate times for my son's hockey weekends and both times our stay was great. Stephanie at the front desk was phenomenal both times we visited. The rooms are very spacious and comfortable. Next time I'm in Columbus I will definitely stay here.

Helpful?
Thank Yankeenoles
LaShon S, Front Office Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Stephanie does add that certain pizzazz to our front desk and we are glad you got a chance to meet her. We are glad she was able to enhance your stay and look forward to celebrating your victories with you the next time you are in town! Sincerely, LaShon Smith Front Office Manager Hampton Inn & Suites Phenix City More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel several times. The place is very nice and the staff is always great. I discovered a discrepancy in a charge from some months back. I was worried nothing could be done, but I called to ask about it anyway. The staff was very quick to respond and worked the issue out quickly (I sent them... More 

Helpful?
Thank Joshua S
LaShon S, Front Office Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Joshua, We do try to expediently handle all of our guest issues as you are our number one priority. I am excited to see your experience reflected this. We do look forward to being able to accommodate all of your hotel needs the next time your travels bring you this way. Than you for staying with us. Kind regards, LaShon... More 

Canton, GA, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The room was excellent and the people were courteous. The complimentary breakfast was not the usual continental. It was a real breakfast with eggs and breakfast meats. It was delicious. I will stay again.

Review collected in partnership with Hampton

Helpful?
Thank Cecilia R
Orlando, United States
1 review
5 of 5 stars Reviewed January 6, 2016

Was a great experience!! Hotel was clean, Breakfast was great, staff was VERY helpful and the overall experience was great. The value for the cost was excellent as well!! With family in the area I will definitely stay at this hotel in the future!!

Review collected in partnership with Hampton

Helpful?
Thank Jan S A
Catoosa, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 31, 2015

We were traveling from Oklahoma to Florida to visit our daughter. When we arrived at this Hampton, the staff greeted us. There were no king beds available but a suiet was offered for a minimal amount. The room was clean and the bed was comfortable as ALWAYS at a Hampton. The staff was top notch. THIS is why we ALWAYS... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Michael M
Oshkosh, Wisconsin
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 6, 2015

For a long time I have had to stay at the lesser expensive hotels when travelling. This trip I was able to upgrade my stay, having been at the Columbus Econolodge for the Ft. Benning Family Day with our soldier. We came back for graduation and stayed at the much upgraded hotel instead and were blown away with the difference.... More 

Helpful?
Thank Cheryl M
LaShon S, Front Office Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Cheryl, We truly thank you for taking the time to write such a wonderful review. We are happy our accommodations went over and above your needs. We hope to see you again some day in the future. LaShon Smith Front Office Manager Hampton In Phenix City More 

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