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Hampton Inn & Suites Phenix City - Columbus Area

2.5 of 5 620 Martin Luther King Jr Pkwy, Phenix City, AL 36869
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Certificate of Excellence 2014
Hampton Inn & Suites Phenix City - Columbus Area
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Hampton Inn & Suites Phenix City - Columbus Area
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247 reviews from our community

Traveler rating
    181
    46
    12
    4
    4
See reviews for
103
39
20
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Okemos, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location off the highway was easy to see and enough time to exit the freeway without a scramble. The rooms are clean, smell fresh and lobby is very inviting. I stayed there once before and the second time was the same experience. So hoping for three times a charm when I return again.

Review collected in partnership with Hampton

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

At the check-in was welcomed as a Diamond member and promptly checked in. The breakfast was great and the lady in the breakfast area as very nice and helpful. Room was very clean and the hotel is in a quiet area.

Was this review helpful? Yes
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Michael L First of all thank you for being a Diamond member. We certainly appreciate your loyalty to the brand and the fact that you chose Hampton Inn & Suites as your hotel of stay for your recent visit to Phenix City, AL. We are glad to know that you enjoyed the clean, quiet ambience of our hotel and... More 

Bridgman, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hamptoninn Phinix Al exelent staff and very clean Could use long curtins to help block out light some people drive late and sleep in cant sleep with daylight coming in. we would stay again or recommend this hotel to others.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Amil B, Thank you for your kind review of our hotel. I am glad to know that you were pleased with the cleanliness of our hotel as well as the professionalism of our staff members. My apologies about the curtain issue. I assure you that we will do the needful to fix this. Sincerely, More 

Columbus, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff are very professional. The front desk staff in particular are first rate. The hotel is just a few minutes from Columbus and its attractions. The lobby, breakfast area, bedroom and bathroom are all clean. The price is VERY competitive compared to other nearby hotels. The only small drawback-navigating the roads to enter. However, the friendly staff will tell... More 

Was this review helpful? Yes 1
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Jones D, Thank you very much for the wonderful review ! I am glad to know that you liked the cleanliness of our hotel as well as professionalism of our front desk team. We look forward to having you as our guest again in near future. Sincerely, More 

Valrico, Florida
1 review
5 of 5 stars Reviewed January 26, 2015

The title says it all. Whether it’s for a Fort Benning Graduation or seeing family in the local area, this is a nice hotel with very friendly and helpful personnel... a great team. The bathroom was excellent and super clean. The room was spacious and clean with a great TV and selections options. Really comfortable beds and lighting for reading.... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Patrick R, Thank you very much for the wonderful review ! At Hampton Inn & Suites, Phenix City AL,we are glad to know that you enjoyed your stay here and were satisfied with the quality of service from our friendly staff members. We eagerly look forward to serve you again. Sincerely, More 

Sarasota, United States
2 reviews
5 of 5 stars Reviewed January 23, 2015

Awesome hotel to stay at. Close to area museums and restaurants. Within minutes of Columbus, Ga. Staff is just so welcoming. Must experience!! Hotel is VERY clean! Breakfast is awesome. Hot and cold selections. Healthy choices. Nancy in the breakfast area is like going to Grandmas for Breakfast! Easy access to major highways.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Lenore D, We truly appreciate you giving us an awesome review ! I am very happy to know that you enjoyed our breakfast selection and our breakfast host Nancy made you feel it like 'Grandma's breakfast'. I have shared your review with my team and we look forward to have the honor to be your host again. Sincerely, More 

New Smyrna Beach, United States
1 review
5 of 5 stars Reviewed January 23, 2015

This hotel was very clean and provided for a comfortable and easy stay. The staff goes way beyond to make our stay pleasurable. Jordan and Derek greeted us and made sure we had everything we needed. The breakfast was always fresh and the staff there was also very accommodating.

Review collected in partnership with Hampton

Was this review helpful? Yes
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Ellen M, Thank you very much for the kind review. Yes, Jordan and Derek are certainly two gems of our team here at Hampton Inn & Suites, Phenix City, AL. We will eagerly wait for the opportunity to serve you again. Sincerely, More 

Vidalia, Georgia
Top Contributor
97 reviews 97 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed January 17, 2015

As hotel chains go I like the Hampton when looking for a good night sleep. This property lived up to that expectation. My rating of average means just that...it is a typical Hampton...not some luxury resort. For the area it is probably in the top 3 choices of where to stay.

Was this review helpful? Yes 1
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear PM Marion , Thank you for taking time to submit the review. We are glad to know that our Hampton lived up to your expectation. Looking forward to have you again as our guest when you are in the area. Sincerely, More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2015

When I experienced more family members for my college graduation than my home could handle the Hampton Inn came to the rescue. I was able to get two adjoining rooms to handle my overflow and the staff as well as the amenities were excellent. So much so that the family members that stayed there asked if I would putting them... More 

Was this review helpful? Yes
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear J Tyrone K , Thank you for the generous review ! We at Hampton Inn & Suites at Phenix City glad to know that your family members thoroughly enjoyed their last stay here. We will be eagerly looking forward to host them again later this year when they will be back in town. Sincerely, More 

Panama City Beach, United States
1 review
2 of 5 stars Reviewed January 6, 2015

Though the exterior of this hotel leads a future guest to assume the rest of the hotel is just as nice, it isn't. The trainee on duty the evening we checked in was friendly but unsure of everything, the trainer was rude and seems bothered to assist. Couple this poor service with a dirty room (our shoes literally stuck to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Tim C, General Manager at Hampton Inn & Suites Phenix City - Columbus Area, responded to this review

Dear Terrance P, I am sorry that you have concerns about your experience at our Hampton Inn & Suites. Although it is never pleasant to hear when a guest is not satisfied with his or her experience, we do need to be aware of these situations. I called you this morning and left you a voicemail with my number. Please... More 

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Additional Information about Hampton Inn & Suites Phenix City - Columbus Area

Address: 620 Martin Luther King Jr Pkwy, Phenix City, AL 36869
Phone Number:
Location: United States > Alabama > Phenix City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Phenix City - Columbus Area 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn & Suites Phenix City - Columbus Area Hotel Phenix City
Hampton Inn And Suites Phenix City - Columbus Area

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