We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Phenix City hotels

Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

2.5 of 5 Hotel   |   1702 US 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area to your Saves list
Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
91%
Ranked #2 of 6 hotels in Phenix City
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
BobxxxxCindy North Palm Beach, Florida
Write a Review

137 people have reviewed this hotel

Traveler rating
    104
    22
    8
    1
    2
See reviews for
71
12
8
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
North Palm Beach, Florida
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have found that Holiday Inn Express is usually a good bet as this iteration is fairly new and the franchisees haven't had time to let them deteriorate. This location is in a strip of fast food joints, and older Motels. Phenix City appears to be the poor side of the state line. I was worried when I saw the... More

Was this review helpful? Yes
Renee B, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Thank you so much for leaving us a 4 Star review. I am glad you enjoyed your stay with us and we hope to have you back should you find yourself in the are. More

Atlanta, Georgia
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is an unexpected gem in an area that is pretty tired looking about 11 miles from Fort Benning. The nice thing was that the clerk placed me in a room overlooking the pool and the pool area is surrounded by tall native plants that obscure a pretty ugly surrounding area. Ugly is an understatement for the surrounding area... More

Was this review helpful? Yes
Renee B, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Princeton101st, We appreciate your 5 star review! I am pleased that you enjoyed your stay minus the desolate area. Phenix City is an up and coming town and we are happy that they are building more shopping and restaurants in the area. I hope you choose to stay with us again if you find yourself in the area! Again, we... More

Oak Ridge, Tennessee
1 review
5 of 5 stars Reviewed February 17, 2014

I stayed here and at first the LG tv in my room didn't work with my PS3. You can imagine the frustration. Well that's when the maintenance guy John came to the rescue. He gave me a magnavox tv,and it worked perfectly. He was very helpful and took the extra time to help me figure out the problem.

Was this review helpful? Yes
Renee B, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Thank you so much for taking the time to leave us a review! I am so pleased that John was able to assist you and I will pass your kind words along to him. We hope that you choose us again when you find your self in the area. Have a wonderful day. More

Milton, Florida
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 1, 2013

The lobby and breakfast area are beautifully decorated. The beds were comfortable and warm on a chilly evening. We choose to stay with the Holiday Inn Corporation because each experience has been a positive one and this was as well. Toni at the front desk is absolutely terrific, very pleasant, informative, and helpful! Thanks for a great stay!

Was this review helpful? Yes
Damen C, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Thank you for sharing your experience on your recent stay in Phenix City. We always appreciate any feedback and to see that you had a pleasant stay with us is very rewarding. We thank you for taking the time to write your review and we look forward to your next stay with us. Take Care. More

Jacksonville, North Carolina
Top Contributor
53 reviews 53 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 16, 2013

We visited the area for a graduation ceremony and naturally settled on a Holiday Inn Express due to its familiarity. The hotel was as expected: clean, comfortable, and uniquely designed. Our time at this hotel was definitely an enjoyable experience. If we are in the area again, we'll be back.

Was this review helpful? Yes
Damen C, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Thank you so much for your recent stay at the Holiday Inn Express & Suites Phenix City. We really appreciate the review and the nice comments that you have shared. Is there anything we could do at the property that would turn your four star experience into a five star experience? I would love to hear any feedback that could... More

High Point, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

Our stay was very nice at this hotel. We had good service, great breakfasts both days we stayed, and we even got to get in the awesome pool during warmer weather days! It was a relaxing hotel stay - the property is much nicer than most other hotels we have been to and the staff was always friendly and accommodating!... More

Was this review helpful? Yes
Damen C, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

We are so glad to hear that you had a relaxing stay during your recent trip to Phenix City. We strive to bring the best in customer service in all areas of the property. Please do not hesitate to call us directly to book your next reservation and we would love to serve you again as our guest. Thank you... More

Atlanta
1 review
5 of 5 stars Reviewed September 7, 2013

Holly is the best! She works at the front desk, when you go ask for her! I got lost coming to the hotel and she gave me great directions and even stayed on the phone with me til I got there. Once I got there I have several questions and she gladly answered them. She was so friendly and nice,... More

Was this review helpful? Yes
Damen C, Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

It is a delight to hear that we were able to accomodate your lodging needs on your last trip to Phenix City. We always love to hear that we were able to help the trip go better, and we are looking forward to your next stay. Don't hesitate to give us a call for directions if needed, we always love... More

Abbeville, Georgia
Top Contributor
82 reviews 82 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed September 3, 2013

Stayed here after AU opening game. After a late night we asked for late check out time and was given a 1300 as requested. Next morning housekeeping was knocking on our door at 10a, then again about 15 minutes later which was followed by two phone calls from front desk before 12 noon. Needless to say I was not happy.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear DebGReeves, Thank you for taking the time to post a review of our property. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We regret the inconvenience you had with the service you received. Please remain assured that we have recorded your comments and... More

Manawa, Wisconsin
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2013

This hotel was very nice. It was clean and nicely maintained. the breakfast was great. But, what really makes this place stand out from the other hotels I have been to, was the service. The front desk lady when we checked in was so pleasant. In the morning, we stopped at the front desk to ask a question and the... More

Was this review helpful? Yes
Damen C, General Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

I would like to thank you for taking the time to reviewing the property and for staying with us during your travels. We strive every day to greet each guest warmly and to provide the best in customer service. I will make sure to share this with the entire staff to make sure they know that their efforts are well... More

Contributor
14 reviews 14 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2013

There is nothing special, but certainly nothing bad about this hotel. It is a standard Holiday Inn Express. It is pretty new and pretty clean. New style rooms. Phenix City is an unimpressive location, but if you must stay, I would recommend this hotel.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, responded to this review

Dear Roadyeti, Thank you for staying with us and providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room accommodations. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the... More

Been to Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area

Also Known As:
Holiday Inn Express Hotel And Suites Phenix City - Columbus
Holiday Inn Phenix City
Phenix City Holiday Inn
Address: 1702 US 280 Bypass, Phenix City, AL 36867 (Formerly Holiday Inn Express Hotel & Suites Phenix City - Columbus)
Phone Number:
Location: United States > Alabama > Phenix City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Phenix City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area 2.5*
Official Description (provided by the hotel):
The Phenix City, AL Holiday Inn Express near Columbus, GA welcomes you. Our hotel in Phenix City, AL provides an ideal location near many area points of interest, such as Chattahoochee Valley Community College, the River Center for Performing Arts and Forts Benning & Mitchell. Your family can enjoy a relaxing stay at our hotel in Phenix City, right across the river from beautiful Columbus, GA & near many attractions including the Civil War Naval Museum, Idle Hour Park, the Phenix City Amphitheater & the National Infantry Museum at Fort Benning. If shopping is your preference, check out Peachtree Mall in Columbus, just 5 miles from our hotel in Phenix City, AL, or try the Columbus Park Crossing for some great bargains. Business travelers can enjoy a stay at our Phenix City accommodations near Columbus, GA because of our convenient location near area businesses such as Mead Coated Board, Aflac, Continental Carbon, Phenix Industrial Park, Synovus and Jack Hughston Memorial Hospital. Our Phenix City, AL hotel offers a 24 hr business center, a meeting room and convenient business services. We also provide free high-speed Internet access. During your stay at our Phenix City hotel, you can enjoy our outdoor pool, a 24 hr fitness center & the free hot breakfast bar featuring our signature cinnamon rolls. Check out our excellent Phenix City hotel room deals and book your hotel reservation today. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Travelocity, Priceline, Orbitz, Agoda, TripOnline SA, Hotels.com, Venere and Otel so you can book your Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Phenix City-Fort Benning Area, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.