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Holiday Inn Express Hotel & Suites - Pell City

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240 Vaughn Lane, Pell City, AL 35125
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1 room 1 guest
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Holiday Inn Express Hotel & Suites - Pell City
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55 Reviews from our TripAdvisor Community

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Traveler rating
    27
    17
    1
    6
    4
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18
7
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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    (55)
  • Mar-May only
    (13)
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    (14)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (12)
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1 review
1 of 5 stars Reviewed 2 weeks ago

I stay there for one night me amd my husband and my check in information was incorrect so the lady at the front desk called the manger Nacy and she was very rude... I would not recomment this hotel to anyone.. tou shouldn't have to pay fees and deal with Nasty attitudes especially from management!

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Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay here on business trips. We arrived early. Being IHG members they let us check in early. That was good because we had to change for work. The clerk was very friendly. Typical of Holiday Inn employees. Breakfast with cinnamon rolls, eggs, bacon and plenty of coffee. There are several restaurants and shopping within walking distance.

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Charleston
Level Contributor
220 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed July 18, 2015

We were greeted cheerfully and our room was ready. Our room was spacious, clean, comfortable beds and had a flat screen TV. The breakfast was not as good as most...they didn't have the boiled eggs and the bananas were rotten. But we were happy overall with our stay and would stay here again.

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Oklahoma
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed July 11, 2015

Wanted a hotel on the east side of Birmingham on our way to Atlanta. This location was perfect. The breakfast area was warm and inviting, as was the lobby. The young lady stocking the breakfast was conscientious about doing a fine job. Our room on the first floor was roomy and handy to breakfast. Did not try the outdoor pool.... More 

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Birmingham, Alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

This was the second time we have blocked rooms here for a wedding. The hotel was great. Perfectly located. The staff was amazing. They were so helpful. We are thinking for going back for a group staycation of the same family and friends since no wedding any time soon.

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Ngerety, General Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear trucks0709, thank you so very much for your loyalty to our Holiday Inn Express and for your wonderful comments. We are glad you enjoyed your stay and everyone was pleased. We look forward to welcoming you back again! More 

Athens, Alabama
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 8, 2015

The hotel is much improved from my stay a year ago. I noticed some upgrades which helped tremendously. Clean, comfortable, and convenient to fishing, food, Walmart, and interstate. Just miles from Bass Pro Shop.

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Ngerety, General Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Good Afternoon Letstakearoadtrip, We know you have many lodging choices while in the area and we are pleased you chose to stay with us again. We appreciate your comments and your business. We will be undergoing full renovations in the very near future. We look forward to welcoming you back on your next visit and you and your family enjoying... More 

Dayton, Ohio
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 19, 2015

Holiday Inn Express is always a good bet. This one was yet another pleasant visit. The staff was very nice, the room was in great shape and the breakfast was good, as usual. The only negative I have is that I thought the sound traveled from my neighbor's room a little more easily than usual.

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Auckland, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed December 24, 2014

An average hotel and for some reason was placed on the 3rd (top) floor which is non smoking on one side and smoking on the other side and the hallway smelt of stale smoke. Where we come from smoking is banned in hotels and restaurants and this reminded us why. Breakfast was average with plastic plates and utensils. There are... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear Allpam, Thank you for taking the time to write a review about our hotel. Allow us to apologize for any inconvenience you may have experienced during your recent stay with us. Your feedback will be considered when making improvements and I am confident that necessary steps will be made in order for us to provide you with better accommodations.... More 

Atlanta, Georgia, USA
Level Contributor
55 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed November 28, 2014

The hotel is up to the standards that one would expect from an HIE. Convenient access to I-20 and to Talledega International Speedway. If you're traveling and need to restock, there is a Walmart right across the street within walking distance from the hotel.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear Business_Traveler678, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you has a satisfactory stay at our proerty. It is always hugely motivating when one takes the time and trouble to acknowledge or... More 

Atlanta, Georgia
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 1, 2014 via mobile

we stayed in this hotel for a weekend trip for a sports activity. The hotel is very conveniently located with many shopping close by. It is very clean and quite. The breakfast is a very good option. I would recommend if you are passing by or need to stay over the weekend.

Was this review helpful? Yes 1
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