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Holiday Inn Express Hotel & Suites - Pell City

2.5 of 5
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240 Vaughn Lane, Pell City, AL 35125
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Holiday Inn Express Hotel & Suites - Pell City
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Ranked #3 of 5 Hotels in Pell City
A recent review
4 of 5 stars reviewed 4 weeks ago
v8torq Dayton, Ohio
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49 reviews from our community

Traveler rating
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    1
    6
    3
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16
6
5
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dayton, Ohio
Top Contributor
60 reviews 60 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express is always a good bet. This one was yet another pleasant visit. The staff was very nice, the room was in great shape and the breakfast was good, as usual. The only negative I have is that I thought the sound traveled from my neighbor's room a little more easily than usual.

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Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 24, 2014

An average hotel and for some reason was placed on the 3rd (top) floor which is non smoking on one side and smoking on the other side and the hallway smelt of stale smoke. Where we come from smoking is banned in hotels and restaurants and this reminded us why. Breakfast was average with plastic plates and utensils. There are... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear Allpam, Thank you for taking the time to write a review about our hotel. Allow us to apologize for any inconvenience you may have experienced during your recent stay with us. Your feedback will be considered when making improvements and I am confident that necessary steps will be made in order for us to provide you with better accommodations.... More 

Atlanta, Georgia, USA
Top Contributor
52 reviews 52 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 28, 2014

The hotel is up to the standards that one would expect from an HIE. Convenient access to I-20 and to Talledega International Speedway. If you're traveling and need to restock, there is a Walmart right across the street within walking distance from the hotel.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear Business_Traveler678, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you has a satisfactory stay at our proerty. It is always hugely motivating when one takes the time and trouble to acknowledge or... More 

Atlanta, Georgia
Top Contributor
51 reviews 51 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 1, 2014 via mobile

we stayed in this hotel for a weekend trip for a sports activity. The hotel is very conveniently located with many shopping close by. It is very clean and quite. The breakfast is a very good option. I would recommend if you are passing by or need to stay over the weekend.

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Jay, Florida, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 2, 2014

nice place. good beds. food not so hot. what you'd expect from this chain. very comfortable. much better than the place we stayed the next 2 nights. clean. comfortable linens. cookies out at the desk on arrival! nice people

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Ngerety, General Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear Ramonda B, Thank you for your recent stay and your great feedback! We look forward to having the opportunity to welcome you back! Fresh cookies are always out and remember Monday - Thursday we offer our hospitality cart featuring, ice cream, snacks and other goodies! Thanks again More 

Atlanta, GA
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 27, 2014

Room was fine, but disappointed that most breakfast items weren't available at 9 a.m. Not enough tables & chairs in breakfast area for capacity crowd. Also, never got a written or email confirmation-- though I requested it several times.

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atlanta
Top Contributor
123 reviews 123 reviews
26 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 26, 2014 via mobile

Stayed 2 nights, room was spacious and comfortable. Refrigerator, coffee maker and micro wave was very nice. Directing across from Super Walmart and right next door to Cracker Barrel. It was very hot outside when we were there, the AC in the room worked extremely well!! Staff was friendly and checkin was a breeze. Requested a room opposite the highway,... More 

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Dallas, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

We were travelling to the East Coast from TX which we do frequently. We usually stay in Hampton Inns but the one in Pell City was full so recommended the Holiday Inn Express next door. We were skeptical but it was a great surprise. The room was every bit as nice as Hampton. I thought Holiday Inn was more expensive... More 

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Lexington, South Carolina
Top Contributor
61 reviews 61 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed May 17, 2014

We stayed at Holiday Inn in Pell City for two nights in unfortunate circumstances, namely the passing of my wife's grandmother. In part due to the suddenness of her passing, various local events, and small town in which she lived, lodging closer to funeral site was hard to come by. Not having the time (or maybe it was not wanting... More 

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Killeen, Texas
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 15, 2014

I thought the staff here was very friendly and the breakfast attendant lady was always fast at work. When we come back to Pell City we will come back-- Their prices weren't anything special, but it was the nicest hotel in the area and actually cheaper than the others with their military/government rate which is really appreciated. Disappointment: The pool... More 

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