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Holiday Inn Express Hotel & Suites - Pell City

2.5 of 5
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240 Vaughn Lane, Pell City, AL 35125
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Holiday Inn Express Hotel & Suites - Pell City
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Ranked #3 of 5 Hotels in Pell City
A recent review
4 of 5 stars reviewed 2 weeks ago
letstakearoadtrip Athens, Alabama
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50 reviews from our community

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    6
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Athens, Alabama
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is much improved from my stay a year ago. I noticed some upgrades which helped tremendously. Clean, comfortable, and convenient to fishing, food, Walmart, and interstate. Just miles from Bass Pro Shop.

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Ngerety, General Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Good Afternoon Letstakearoadtrip, We know you have many lodging choices while in the area and we are pleased you chose to stay with us again. We appreciate your comments and your business. We will be undergoing full renovations in the very near future. We look forward to welcoming you back on your next visit and you and your family enjoying... More 

Dayton, Ohio
Top Contributor
60 reviews 60 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 19, 2015

Holiday Inn Express is always a good bet. This one was yet another pleasant visit. The staff was very nice, the room was in great shape and the breakfast was good, as usual. The only negative I have is that I thought the sound traveled from my neighbor's room a little more easily than usual.

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Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed December 24, 2014

An average hotel and for some reason was placed on the 3rd (top) floor which is non smoking on one side and smoking on the other side and the hallway smelt of stale smoke. Where we come from smoking is banned in hotels and restaurants and this reminded us why. Breakfast was average with plastic plates and utensils. There are... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear Allpam, Thank you for taking the time to write a review about our hotel. Allow us to apologize for any inconvenience you may have experienced during your recent stay with us. Your feedback will be considered when making improvements and I am confident that necessary steps will be made in order for us to provide you with better accommodations.... More 

Atlanta, Georgia, USA
Top Contributor
52 reviews 52 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 28, 2014

The hotel is up to the standards that one would expect from an HIE. Convenient access to I-20 and to Talledega International Speedway. If you're traveling and need to restock, there is a Walmart right across the street within walking distance from the hotel.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear Business_Traveler678, Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am pleased to know that you has a satisfactory stay at our proerty. It is always hugely motivating when one takes the time and trouble to acknowledge or... More 

Atlanta, Georgia
Top Contributor
52 reviews 52 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 1, 2014 via mobile

we stayed in this hotel for a weekend trip for a sports activity. The hotel is very conveniently located with many shopping close by. It is very clean and quite. The breakfast is a very good option. I would recommend if you are passing by or need to stay over the weekend.

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Jay, Florida, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 2, 2014

nice place. good beds. food not so hot. what you'd expect from this chain. very comfortable. much better than the place we stayed the next 2 nights. clean. comfortable linens. cookies out at the desk on arrival! nice people

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Ngerety, General Manager at Holiday Inn Express Hotel & Suites - Pell City, responded to this review

Dear Ramonda B, Thank you for your recent stay and your great feedback! We look forward to having the opportunity to welcome you back! Fresh cookies are always out and remember Monday - Thursday we offer our hospitality cart featuring, ice cream, snacks and other goodies! Thanks again More 

Atlanta, GA
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 27, 2014

Room was fine, but disappointed that most breakfast items weren't available at 9 a.m. Not enough tables & chairs in breakfast area for capacity crowd. Also, never got a written or email confirmation-- though I requested it several times.

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atlanta
Top Contributor
134 reviews 134 reviews
27 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed August 26, 2014 via mobile

Stayed 2 nights, room was spacious and comfortable. Refrigerator, coffee maker and micro wave was very nice. Directing across from Super Walmart and right next door to Cracker Barrel. It was very hot outside when we were there, the AC in the room worked extremely well!! Staff was friendly and checkin was a breeze. Requested a room opposite the highway,... More 

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Dallas, Texas
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2014

We were travelling to the East Coast from TX which we do frequently. We usually stay in Hampton Inns but the one in Pell City was full so recommended the Holiday Inn Express next door. We were skeptical but it was a great surprise. The room was every bit as nice as Hampton. I thought Holiday Inn was more expensive... More 

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Lexington, South Carolina
Top Contributor
88 reviews 88 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed May 17, 2014

We stayed at Holiday Inn in Pell City for two nights in unfortunate circumstances, namely the passing of my wife's grandmother. In part due to the suddenness of her passing, various local events, and small town in which she lived, lodging closer to funeral site was hard to come by. Not having the time (or maybe it was not wanting... More 

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