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Hampton Inn Pell City

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220 Vaughan Lane, Pell City, AL 35121
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Hampton Inn Pell City
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135 Reviews from our TripAdvisor Community

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Traveler rating
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    37
    23
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (135)
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    (41)
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Atlanta
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The good- Exceptionally friendly staff, clean, close to the expressway, our room had a night light which was a thoughtful addition The not so good- No breakfast meat on weekends according to front desk; front desk did not know how to retrieve voice mail messages (they said follow the prompts but the first prompt was to put your access code... More 

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Fort Worth, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is easy on / off from I20 and very nice , friendly staff . Hotel was clean , nice rooms but no suites and breakfast bar was lacking. Area around hotel has many choices of restaurants but stay away from Cracker Barrel .

Review collected in partnership with Hampton

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Greenville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The entire staff was very courteous and professional. I would highly recommend this hotel as a great place for you and your family to stay. The complimentary breakfast was great. The staff was always timely when anything got low or you needed a refill.

Review collected in partnership with Hampton

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Memphis, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Our family spent a very relaxing stay on our way to Atlanta. Great location and nice facilities! Loved breakfast and friendly staff. Enjoyed the interior design so much! Great place to stay! Also, we enjoyed our HHornor ship for this trip.

Review collected in partnership with Hampton

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Hope, Arkansas
Level Contributor
3 reviews
4 of 5 stars Reviewed June 24, 2015

My husband, teenage son and I stopped for the night while on vacation. The online check-in allowed us to view our room location (and make changes) before we ever got there. Check-in was a breeze. The room was nice and comfortable, we took advantage of the outdoor pool and free wifi providing a nice way to relax at the end... More 

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Ngerety, General Manager at Hampton Inn Pell City, responded to this review

Dear Kathycknight, thank you for the wonderful 4 star review and for your feedback on your recent stay! We appreciate your Hampton loyalty and we are glad the e-checkin experience was great! We look forward to having the pleasure of seeing you again soon! Thank you! More 

Alabaster, Alabama
1 review
1 of 5 stars Reviewed June 20, 2015

Who knew hotels still had smoking rooms??? Well, this one does and they put my parents in a smoking room even though their booking stated a non-smoking room. The hotel lobby even smelled like a stale ashtray. The rude person at the Front Desk stated there were no other rooms available. So, they got their money back and went next... More 

Was this review helpful? Yes
Ngerety, General Manager at Hampton Inn Pell City, responded to this review

Dear ADT47, Please accept our sincerest apologies for the inconvenience you experienced during your stay and the overbooking issues. We will be undergoing full renovations in our guest rooms beginning the first week in July and we will be eliminating the smoking rooms on the fourth floor. We hope we will have the opportunity to welcome you back once our... More 

Tucson, Arizona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 19, 2015

First time staying at this Hampton Inn in Pell City and will definitely return. Customer service is above expectations and breakfast is a nice variety. Our room was very clean and the shower was incredible. I'm not sure whether this hotel pays more for better water pressure, but the shower was so great. The location is great also. We had... More 

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Ngerety, General Manager at Hampton Inn Pell City, responded to this review

Good Afternoon Jeannelle H, We are glad you enjoyed your stay with us in Pell City, Al. We appreciate receiving feedback from our guests regarding their stay and we THANK YOU for the great 5 star review. We look forward to having the pleasure of welcoming you back! More 

wilmington, United States
2 reviews
5 of 5 stars Reviewed June 13, 2015

Checked in for one night during a cross country business trip. Front desk personnel were very helpful, room was clean and no issues or concerns. Breakfast staff was extra helpful in offering assistance.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ngerety, General Manager at Hampton Inn Pell City, responded to this review

Dear William G, thank you for your business and for you wonderful feedback! We appreciate your loyalty to the Hampton/Hilton brand. We look forward to welcoming you back! More 

1 review
5 of 5 stars Reviewed June 10, 2015

Very clean and beautiful hotel and the staff is great! Nice breakfast, very fresh and good. Located next to shopping area WalMart and lots of eating places. Cracker Barrel next door and right off of the interstate.

Review collected in partnership with Hampton

Was this review helpful? Yes
Ngerety, General Manager at Hampton Inn Pell City, responded to this review

Good Afternoon 916rhondas, thank you very much for the awesome 5 star review and for your recent stay with us! We hope to see you again soon! More 

Columbia, SC, United States
1 review
1 of 5 stars Reviewed June 6, 2015

We did not enjoy our stay at the Hampton Inn, Pell City. Our room had to be changed as we requested a non smoking room and we were placed on the 4th floor which was smoking on one side and non-smoking on the other side. The hall reaked of smoke! The breakfast was awful tasting and the pool area was... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Ngerety, General Manager at Hampton Inn Pell City, responded to this review

Dear Linda G, Thank you for your recent stay with us and for your feedback. We wanted to take this opportunity to apologize to you for the negative experience you had with us. We are in the process of renovating all of our guest rooms and at that time we will be eliminating all of our smoking rooms. We also... More 

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