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Comfort Suites Pell City

Certificate of Excellence
2.5 of 5
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270 Vaughn Lane, Pell City, AL 35125
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Comfort Suites Pell City
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Ranked #2 of 5 Hotels in Pell City
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
WiggyNWA Arkansas
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63 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arkansas
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose this property based on user reviews and were not disappointed. Be aware the rooms are a bit small for "suites", but it's everything we needed for a good night's rest, coffee, breakfast and jumping back on the road. Very comfortable and reasonably priced. Would definitely stay here again if in the area.

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for your kind words of encouragement. Oh behalf of the entire staff..we would like to thank you for choosing our hotel and we hope to see you again very soon. More 

Tucson, Arizona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 11, 2015

We stop here every year or so while traveling cross country and we have never been disappointed. The beds are just amazing! The rooms are clean and spacious. Employees are friendly and polite. Only thing was the breakfast. Compared to what we have experienced at this hotel in the past, it was a little weak. All in all, this is... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2015

I have stayed in this hotel several times. The rooms are very neat, Ean and we'll maintained. On two separate stays I left something in the room upon checkout and they notified me. The resident managers are a lovely couple. Very personable and sincere. I highly recommend this hotel. Also a fantastic breakfast daily.

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Ranger, GA
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 10, 2015

Our 2Q non-smoking was a mini-suite with a sofa. Updated, clean and fresh smelling. Beds were comfortable. Large bath with good shower. Flat screen with HBO. Big desk with tons of plug-ins. All basic amenities. Full breakfast with good coffee. Extra nice lobby with large business area. Lots of parking for big rigs or tow vehicles. Nice Cracker Barrel next... More 

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for submitting your comments on our hotel. We will use your review to better our hotel so that we can give excellent service to our guests. Hope to see you again soon. More 

Poughkeepsie, New York
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Although the hotel is near the highway and a little noisy, it didn't bother us too much. The desk clerk who checked us in was very helpful as far as helping us with the wifi and suggesting places for dinner. The bed was quite comfortable and breakfast offered many choices. Glad we chose this hotel!

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for choosing the Comfort Suites during your recent visit to Pell City, AL. We value your thoughts as it helps us to make sure that we give the best service and also to ensure that each and every guest has an excellent experience. Thank You again and hope to see you soon. More 

Kissimmee, Florida
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 11, 2015

Needed a place while towing my car trailer (between our truck and trailer it is 46 feet in length) and came across the Comfort Suites. They have a large lot across from the hotel that easily accommodated the unit (there were semis parked for the night). The hotel itself was very clean and had a "new" feel to it. The... More 

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Jay P, Manager at Comfort Suites Pell City, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. More 

Nashville, Tennessee
Level Contributor
128 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed April 1, 2015

Selected this hotel because the nearby Holiday Inn Express and Hampton still have smoking rooms. I was not disappointed. Room and bathroom were good sized - king bed was very comfortable - staff was very friendly and helpful - breakfast as expected for this range of lodging - easy access to highway - plenty of nearby dining options ( hotel... More 

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Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 23, 2015

Two adults and three children stayed for one night while passing through. Very clean. Comfortable beds. Breakfast is nothing exceptional...cereal, eggs, sausage, muffins...but not bad. Front desk could have been friendlier at check in, but check out clerk was very nice.

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for your comments. We really appreciate your business and hope to see you again real soon. More 

Denver
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed March 5, 2015

The rooms are spacious and quiet with free wifi and breakfast. Close to the limited eating options in the area so location is good. However dirty walls with lots of scuff marks. Would get a better rating if they used magic erasers to clean up. Made room feel a bit dirty although very comfortable and perfect for working.

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Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 4, 2015

Room was big, clean and nicely appointed. Front desk clerk was helpful and friendly. King bed was very comfortable. Very close to Interstate so there is noise. Breakfast was pretty bad and coffee tasted burned.

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