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Comfort Suites Pell City

2.5 of 5
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270 Vaughn Lane, Pell City, AL 35125
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Comfort Suites Pell City
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Ranked #2 of 5 Hotels in Pell City
A recent review
4 of 5 stars reviewed 1 week ago
lbintenn Tennessee
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56 reviews from our community

Traveler rating
    30
    16
    5
    4
    1
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22
10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tennessee
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

Two adults and three children stayed for one night while passing through. Very clean. Comfortable beds. Breakfast is nothing exceptional...cereal, eggs, sausage, muffins...but not bad. Front desk could have been friendlier at check in, but check out clerk was very nice.

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for your comments. We really appreciate your business and hope to see you again real soon. More 

Denver
Top Contributor
62 reviews 62 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are spacious and quiet with free wifi and breakfast. Close to the limited eating options in the area so location is good. However dirty walls with lots of scuff marks. Would get a better rating if they used magic erasers to clean up. Made room feel a bit dirty although very comfortable and perfect for working.

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Contributor
15 reviews 15 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Room was big, clean and nicely appointed. Front desk clerk was helpful and friendly. King bed was very comfortable. Very close to Interstate so there is noise. Breakfast was pretty bad and coffee tasted burned.

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Cleveland,georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2015

All around this is a great place to stay!! I have stayed here many times in the past year!! I have always had good customer service until today!!! The lady I spoke with on the phone concerning my check in was very rude!! I think she has let her authority over take her.. She was more interested in telling me... More 

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Fairfax, Virginia
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 2, 2015

You can't go wrong with this place. Good beds, clean, great breakfast including sausage, eggs, waffles, potatoes, and more! I'll be back! Only negative thing I have to say is it was a bit dark in the bathroom, but I reported it to the management and they said they'd look into it. They bend over backwards for you! :)

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Kansas
Top Contributor
50 reviews 50 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 18, 2014

We stayed at this hotel while driving back to Kansas from Florida. We were a party of six, two adults and four children, so two queen beds and a pull out sofa bed worked well for us. Stephanie checked us in and Jay was working in the morning. The only thing that could have made the stay better would have... More 

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Concord, North Carolina
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3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

Never pass this place by if you're traveling thru Pell City. The staff here will go out of their way to make sure you have everything you need. Very clean and comfortable. Stay here twice a year and won't consider anywhere else.

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Warrington, United Kingdom
Top Contributor
172 reviews 172 reviews
67 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed November 3, 2014

This hotel really exceeded our expectations. We had an overnight stop on the way from Atlanta to Memphis. It's situated not in town but on a retail park near the freeway, several hotels and restaurants, so easy to get dinner. The hotel is very clean and comfortable.....in fact the bed was one of the most comfortable I have slept in.... More 

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Pell City, Alabama
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

This hotel far exceeded my expectation. It is a great place to stay. The rooms are always clean and fresh smelling. I love that it is a NON SMOKING facility. The breakfast is really good with many options like gravy and biscuits, sausages, eggs, cereal, fruit, juices and more. The managers should be commended on how they keep the hotel... More 

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Point Clear, Alabama
Top Contributor
89 reviews 89 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 29, 2014

I wasn't expecting much from this hotel, but it was a pleasant experience from beginning to, almost the end :). The woman at the desk was very nice. The room was very comfortable and I loved that the seating area was walled off from the beds, because I like to stay up late and my husband doesn't. The bathroom was... More 

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