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Comfort Suites Pell City

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2.5 of 5
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270 Vaughn Lane, Pell City, AL 35125
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1 room 1 guest
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Comfort Suites Pell City
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64 Reviews from our TripAdvisor Community

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Traveler rating
    33
    20
    5
    5
    1
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23
13
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (18)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (10)
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Conway, Arkansas
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel had a pleasant appearance and the room seemed clean and well-appointed. I was unhappy to find a small 'rat nest' of hair on the sheets in the middle of the night, however, and it definitely affected my rating! I reported this to staff in the morning--no point in mentioning it at 12:45 a.m.--and was later given a rebate... More 

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Arkansas
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 25, 2015

We chose this property based on user reviews and were not disappointed. Be aware the rooms are a bit small for "suites", but it's everything we needed for a good night's rest, coffee, breakfast and jumping back on the road. Very comfortable and reasonably priced. Would definitely stay here again if in the area.

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for your kind words of encouragement. Oh behalf of the entire staff..we would like to thank you for choosing our hotel and we hope to see you again very soon. More 

Tucson, Arizona
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 11, 2015

We stop here every year or so while traveling cross country and we have never been disappointed. The beds are just amazing! The rooms are clean and spacious. Employees are friendly and polite. Only thing was the breakfast. Compared to what we have experienced at this hotel in the past, it was a little weak. All in all, this is... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 23, 2015

I have stayed in this hotel several times. The rooms are very neat, Ean and we'll maintained. On two separate stays I left something in the room upon checkout and they notified me. The resident managers are a lovely couple. Very personable and sincere. I highly recommend this hotel. Also a fantastic breakfast daily.

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Ranger, GA
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 10, 2015

Our 2Q non-smoking was a mini-suite with a sofa. Updated, clean and fresh smelling. Beds were comfortable. Large bath with good shower. Flat screen with HBO. Big desk with tons of plug-ins. All basic amenities. Full breakfast with good coffee. Extra nice lobby with large business area. Lots of parking for big rigs or tow vehicles. Nice Cracker Barrel next... More 

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for submitting your comments on our hotel. We will use your review to better our hotel so that we can give excellent service to our guests. Hope to see you again soon. More 

Poughkeepsie, New York
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 17, 2015 via mobile

Although the hotel is near the highway and a little noisy, it didn't bother us too much. The desk clerk who checked us in was very helpful as far as helping us with the wifi and suggesting places for dinner. The bed was quite comfortable and breakfast offered many choices. Glad we chose this hotel!

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for choosing the Comfort Suites during your recent visit to Pell City, AL. We value your thoughts as it helps us to make sure that we give the best service and also to ensure that each and every guest has an excellent experience. Thank You again and hope to see you soon. More 

Kissimmee, Florida
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 11, 2015

Needed a place while towing my car trailer (between our truck and trailer it is 46 feet in length) and came across the Comfort Suites. They have a large lot across from the hotel that easily accommodated the unit (there were semis parked for the night). The hotel itself was very clean and had a "new" feel to it. The... More 

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Jay P, Manager at Comfort Suites Pell City, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. More 

Nashville, Tennessee
Level Contributor
130 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed April 1, 2015

Selected this hotel because the nearby Holiday Inn Express and Hampton still have smoking rooms. I was not disappointed. Room and bathroom were good sized - king bed was very comfortable - staff was very friendly and helpful - breakfast as expected for this range of lodging - easy access to highway - plenty of nearby dining options ( hotel... More 

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Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 23, 2015

Two adults and three children stayed for one night while passing through. Very clean. Comfortable beds. Breakfast is nothing exceptional...cereal, eggs, sausage, muffins...but not bad. Front desk could have been friendlier at check in, but check out clerk was very nice.

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for your comments. We really appreciate your business and hope to see you again real soon. More 

Denver
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed March 5, 2015

The rooms are spacious and quiet with free wifi and breakfast. Close to the limited eating options in the area so location is good. However dirty walls with lots of scuff marks. Would get a better rating if they used magic erasers to clean up. Made room feel a bit dirty although very comfortable and perfect for working.

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