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Comfort Suites Pell City

2.5 of 5
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270 Vaughn Lane, Pell City, AL 35125
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Comfort Suites Pell City
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Ranked #2 of 5 Hotels in Pell City
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5 of 5 stars reviewed yesterday
poughzp Poughkeepsie, New York
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59 reviews from our community

Traveler rating
    32
    17
    5
    4
    1
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22
11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poughkeepsie, New York
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Although the hotel is near the highway and a little noisy, it didn't bother us too much. The desk clerk who checked us in was very helpful as far as helping us with the wifi and suggesting places for dinner. The bed was quite comfortable and breakfast offered many choices. Glad we chose this hotel!

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Kissimmee, Florida
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Needed a place while towing my car trailer (between our truck and trailer it is 46 feet in length) and came across the Comfort Suites. They have a large lot across from the hotel that easily accommodated the unit (there were semis parked for the night). The hotel itself was very clean and had a "new" feel to it. The... More 

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Jay P, Manager at Comfort Suites Pell City, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. More 

Nashville, Tennessee
Top Contributor
118 reviews 118 reviews
112 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Selected this hotel because the nearby Holiday Inn Express and Hampton still have smoking rooms. I was not disappointed. Room and bathroom were good sized - king bed was very comfortable - staff was very friendly and helpful - breakfast as expected for this range of lodging - easy access to highway - plenty of nearby dining options ( hotel... More 

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Tennessee
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 weeks ago

Two adults and three children stayed for one night while passing through. Very clean. Comfortable beds. Breakfast is nothing exceptional...cereal, eggs, sausage, muffins...but not bad. Front desk could have been friendlier at check in, but check out clerk was very nice.

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Jay P, General Manager at Comfort Suites Pell City, responded to this review

Thank You for your comments. We really appreciate your business and hope to see you again real soon. More 

Denver
Top Contributor
62 reviews 62 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 5, 2015

The rooms are spacious and quiet with free wifi and breakfast. Close to the limited eating options in the area so location is good. However dirty walls with lots of scuff marks. Would get a better rating if they used magic erasers to clean up. Made room feel a bit dirty although very comfortable and perfect for working.

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Contributor
18 reviews 18 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2015

Room was big, clean and nicely appointed. Front desk clerk was helpful and friendly. King bed was very comfortable. Very close to Interstate so there is noise. Breakfast was pretty bad and coffee tasted burned.

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Cleveland,georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 16, 2015

All around this is a great place to stay!! I have stayed here many times in the past year!! I have always had good customer service until today!!! The lady I spoke with on the phone concerning my check in was very rude!! I think she has let her authority over take her.. She was more interested in telling me... More 

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Fairfax, Virginia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 2, 2015

You can't go wrong with this place. Good beds, clean, great breakfast including sausage, eggs, waffles, potatoes, and more! I'll be back! Only negative thing I have to say is it was a bit dark in the bathroom, but I reported it to the management and they said they'd look into it. They bend over backwards for you! :)

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Kansas
Top Contributor
50 reviews 50 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 18, 2014

We stayed at this hotel while driving back to Kansas from Florida. We were a party of six, two adults and four children, so two queen beds and a pull out sofa bed worked well for us. Stephanie checked us in and Jay was working in the morning. The only thing that could have made the stay better would have... More 

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Concord, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

Never pass this place by if you're traveling thru Pell City. The staff here will go out of their way to make sure you have everything you need. Very clean and comfortable. Stay here twice a year and won't consider anywhere else.

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