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Comfort Suites

2.5 of 5
2235 Pelham Parkway, Pelham, AL 35124
Hotel amenities
Comfort Suites
Ranked #7 of 11 hotels in Pelham
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23 reviews from our community

    Trip type
Traveler rating
    5
    5
    11
    2
    0
Date Rating
Indianapolis, IN
Top Contributor
128 reviews 128 reviews
34 hotel reviews
Reviews in 66 cities Reviews in 66 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 22, 2013 NEW

We stayed here on our way to Florida. It is a little ways off the interstate, and hard to find, so be sure to have directions, if you do not have a GPS. Check in and out was very fast and efficient. Everyone was very friendly. Our room was very clean. We had a king size bed and sofa in... More

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Blackburn, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 30, 2013

Great hotel. Spacious suite, clean and nicely furnished. Good breakfast area and breakfast. Room was a tad noisy. 1st evening was dryer and washers on the floor below. 2nd night was next room being cleaned etc. To be fair they did offer to move us but both nights we'd got settled in and really couldn't face the upheaval. Slept ok... More

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Huntsville, AL
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 8, 2013

Stayed two nights with Comfort Suites. It was my first time with this brand and location. I was impressed with the room it was large, clean and comfortable. I will use this chain again. The room was clean and comfortable. Our room had two beds, sofa bed, and refrigerator. The room had wired (my preference) and wireless internet. The bed... More

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C0mf0rtSuites, General Manager at Comfort Suites, responded to this review
April 11, 2013

Thanks for taking the time out to write a good review. A lot of times we only write if something was wrong. It feels good to get praises and I also like to know when something can be changed as well. So thanks for taking the time! More

Conyers, GA
Top Contributor
95 reviews 95 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed March 6, 2013

This place is OK but I am used to better at Comfort Inn and Suites. Although I hate to say it, when we visit Pelham to dive at Blue Water Alabama, we stay at the Sleep Inn. We stay at Choice hotels to use their points program. Normally we pay a bit more and stay at the more upscale Comfort... More

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Florida
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed January 16, 2013

I booked a room here because the reviews were decent. I traveled from Oklahoma to Alabama and was in major need of a good nights sleep. Once we got to the room we noticed it to be a bit stuffy. No biggie I will just turn on the A/C and that should fix it. Wrong!! The A/C was set at... More

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C0mf0rtSuites, General Manager at Comfort Suites, responded to this review
January 23, 2013

I am so sorry that you were uncomfortable here. I wish that you had made the staff aware of the situation so that better accommodations could have been provided. We pride ourself in making our guest happy. If ever back in the area please give me a call and I will personnally accommodate you. More

Curtice, Ohio
Top Contributor
119 reviews 119 reviews
31 hotel reviews
Reviews in 49 cities Reviews in 49 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed December 28, 2012

This is the worst Comfort Suites my family and I have stayed at. The desk staff is friendly, but they alone cannot control the lack of cleanliness and general low level of quality here. The room was not well cleaned, the couch cushions looked as though they came from a local garage sale, the sheets had these "fuzzies" that covered... More

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C0mf0rtSuites, General Manager at Comfort Suites, responded to this review
January 4, 2013

I am sorry and surprised that you had so many problems arise on your stay here and even more shocked that this is the first that I am hearing of them. I asure you that they will be addressed. Thanks for taking the time out to let us know what we are doing wrong so that we can make the... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 12, 2012 via mobile

People smoking and drinking alcohol at front door everytime I've come in (including front desk clerk) - not what I want to walk my 3 year old through. Facilities are nice, but awkwardly located off hwy 31. Great area, but I wish the hotel property was easier to access. Front desk service has been horrible. I'm not warning you not... More

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C0mf0rtSuites, General Manager at Comfort Suites, responded to this review
January 4, 2013

Sorry about the inconvience but unfortunately smoking outside is one of those things that can not be controlled. We are a non smoking facility but however smokers can still smoke outside the smoking station is located away from the entrance however we still get the occasional smoker to stand right outside the door. I wish I was able to do... More

Powder Springs, Georgia
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 15, 2012

This property was o.k. Nothing spectacular. We booked on line hoping it would be as nice as the one in Huntsville. It was not but it was ok. We booked two rooms. When given the pass to the rooms we went up to check out how they looked. We were quiet surprised to find that a family was in the... More

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C0mf0rtSuites, General Manager at Comfort Suites, responded to this review
October 18, 2012

I am truly sorry your visit here was not a great one as we strive to make every guest experience a great one. Please give us a second try if ever in this area again give me a call directly at the property so I can personally take care of your needs. More

Huntsville, Alabama
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 5, 2012

I like this motel. It has style and comfort. The room was clean and the bed was comfortable. The only problem was some one was having a party and I called the front desk to complain she was on my floor NO LESS than 3 minutes taking care of the problem !!! Excellent job front desk and thanks for a... More

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C0mf0rtSuites, General Manager at Comfort Suites, responded to this review
October 18, 2012

Thanks for the compliment its always great to get those. Hope to see you soon! More

Illinois
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 19, 2012

My husband and I stayed here for 6 days during graduation time and it was a good home away from home. Cool frames and old European car racing artwork on the walls. It was nice to have a different hot items to choose from everyday at breakfast. The dining area did get overly crowded when all the SEC baseball fans... More

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C0mf0rtSuites, General Manager at Comfort Suites, responded to this review
October 18, 2012

Thanks for the praises. Glad you enjoyed your stay!!! More

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Additional Information about Comfort Suites

Address: 2235 Pelham Parkway, Pelham, AL 35124
Region: United States > Alabama > Pelham
Amenities:
Business Center Fitness Center Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 hotels in Pelham
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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