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Comfort Suites

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2235 Pelham Parkway, Pelham, AL 35124
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1 room 1 adult
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71 Reviews from our TripAdvisor Community

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Florida
1 review
1 of 5 stars Reviewed 2 weeks ago

*Below is my letter to their corporate office about the bed bugs and disgraceful service from their manager Amy. To whoever can fix these issues, I UNFORTUNATELY stayed at the Comfort Suites at 2235 Pelham Parkway, Pelham, AL, 35124, US (205) 982-1999 on January 23rd, 2016. The service at the front desk was cordial and on the surface everything appeared... More 

Helpful?
Thank Nick B
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 24, 2015 via mobile

While our room was clean, breakfast was okay, and the staff was friendly, there were few concerns. The elevator panel looked gross, the sample lotion had been previously opened, the beds were uncomfortable, and the bedding smelled like bleach. It is fine for a night or two, but it would not be a pleasurable stay for several days.

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Thank Patti S
Montgomery, Alabama
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed November 26, 2015

came here a day before thanksgiveing with my girls its kind of a tradition to swim before thanksgiveing so i find a nice hotel with heated pool..my regular spot was all booked up so called HOTWIRE and got a room at comfort suites the pool was ice cold and they had a problem with the air condition staying on ..the... More 

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Thank kareynorris

Travelers are raving about these Pelham hotels

Augusta, Georgia
Level Contributor
18 reviews
6 hotel reviews
4 of 5 stars Reviewed November 11, 2015

We didn't ask for a handicap room. It was not the best for us, we were disappointed. If you are looking for a handicap room, it was ideal. Large, king bed, large bath room to roll chair in. At first we couldn't get television to work. Called room service and she offered to come up, but we got it working.... More 

Helpful?
Thank Linda A
Saraland
Level Contributor
13 reviews
11 hotel reviews
4 of 5 stars Reviewed October 19, 2015

This is a Good hotel! Away from everything but so close to everything. You'll definitely like the location. I've stayed here numerous times! I will definitely be staying here again. Cleanliness is at the top of the list at this hotel!

Helpful?
Thank Shaddrick J
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 11, 2015

I stayed here twice ...the first time I paid, the second I was given a free stay because I told the Manager the place was nasty as a Pig Pen. Marks on the walls...furniture was what one would see in an OLD RED ROOF INN scratches and in general bad shape. I understand Management can only do so much when... More 

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Thank c0nstantm0ti0n
Level Contributor
136 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 3, 2015 via mobile

We stayed here on our way back home from the Smokies. The person at the front desk did not know much about where things to eat were located, even those within a mile. Our room was adequate, the bathroom lights were dim and the one overhead did not work. The kids slamming doors and running through the halls was a... More 

Helpful?
Thank Louisianagirl51
Amory, Mississippi
1 review
1 of 5 stars Reviewed September 29, 2015

Hotel was nice and what you would expect of a Comfort Suites. However, what you wouldn't expect is what happened to my wife and I. You better not leave anything of value in your room because there are thieves that work there. My wife's rings and watch of great value to us was stolen from our room by an employee.... More 

Helpful?
Thank Charles N
Atlanta, Georgia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 26, 2015 via mobile

Stayed here for one night. King room with sleeper sofa was perfect for the family. Pool was broken at the time for repairs. Very comfortable bed and the room was quiet. Would stay here again as its a short drive to Tuscaloosa.

Helpful?
Thank Jason A
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 23, 2015

Ok, the price was right, so we stayed there. The staff were pleasant and the breakfast was really great for one that's included at-no-additional-cost. Eggs, sausage patties & links, white gravy, biscuits, fresh waffle maker & batter, bagels, toast, cream cheese, peanut butter, etc, etc, etc. The rooms were nicely appointed & clean. The one fly in the ointment were... More 

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Thank Generic U
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