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All 11 Pelham hotels

Comfort Suites

2.5 of 5 Hotel   |   2235 Pelham Parkway, Pelham, AL 35124
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52%
Ranked #8 of 11 hotels in Pelham
A recent review
5 of 5 stars reviewed 2 days ago
kwaldrop Alabama
  • Overview
  • Reviews (44)
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  • Photos (5)
  • Amenities
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  • Room tips (8)
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44 people have reviewed this hotel

Traveler rating
    10
    12
    16
    5
    1
See reviews for
20
9
2
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed here for a concert across the street at Oak Mountain. What was great about it is I didn't have to drive and just walked across the street to the concert. No parking fees and the short distance made it ideal. It is close to the interstate, but traffic noises were not heard in the room and was... More

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time out to fill out our online survey. As a team staff we would like to thank you for visiting our property. We hope to have you back in the near future, if you have any questions please don't hesitate to give us a call. Thanks, More

Whitleyville, Tennessee
1 review
2 of 5 stars Reviewed 5 days ago NEW

I booked a room through hotels.com 3 days prior to my arrival. When I get there, they can not find my reservation by name nor by the confirmation number I have with me. After about 10 minutes of the clerk telling me she can not see it...I ask if they have any rooms available. I have to take a king... More

Was this review helpful? Yes 1
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time to fill out our online survey. As a team staff we would like to thank you for visiting our property. We also would like to apologize for the mix up you had with you r reservation, and the the issue you had with your room. We are working really hard... More

Paducah, Kentucky
Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was awesome. The price was great, the room was comfortable. All the staff was great & the food was amusing. TOTALLY recommended staying here I will be again. Get stop over between TN & FL!!

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

Thank you for taking the time out to fill out our online survey. As a team staff we would like to thank for visiting our property. We also would like to thank you enjoyed your stay with us! If there is anything that you need please don't hesitate to give us a call. Thanks, More

Louisville, Kentucky
1 review
4 of 5 stars Reviewed 4 weeks ago

It was awesome. Price was excellent, the room was large and comfortable. Staff was wonderful. Food was good. HIGHLY recommended. On the way from Kentucky to Panama City, Beach, FL. They took a reservation at the last minute, too. We had no idea where we were stopping, and it was the middle of a thunderstorm on a Monday night. The... More

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

Thank you for taking the time out to fill out our online survey. We also would like to thank you visiting our property. We hope to see you on your next trip. If there is anything that we can do please don't hesitate to give us a call. Thanks, More

Alpharetta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Pros: Nice staff, huge rooms, good price on Hotwire, and decent breakfast. Cons: Not a pretty location, dated decor, lots of loud kids, thin walls/noise, slow elevator, and awful & small square pillows.

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

Thank you for taking the time out to fill out our online survey. We would like to thank you for visiting our property and we hope to see you again on your next trip. We are working really hard to maintain all noise that's possible to so that you can have a nice and relax trip. If there is anything... More

Eureka, MO
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

We were traveling from St. Louis to Destin, Florida and this was about 8 1/2 hours traveling time just south of Birmingham on I-65. We reserved 4 rooms with a AAA rate for just under $100/ room which was a great rate for what we got. Each room was on the large side with 2 queen beds and a pull... More

Was this review helpful? Yes
C0mf0rtSuites, Front Office Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time out to fill out our online survey. As a team staff we are glad that you visited our property. We also apologize for the pillows and we are working trying to get them changed out. If you have any questions please don't hesitate to give us a call. More

Lake City, Florida
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 31, 2014

This room was booked though Hotwire, and the price was good. The room was very large with much unused space. Strangely, with all of the space, all bathroom components, tub/shower, toilet, and lavatory were in one room. The room appeared clean and was comfortable. Breakfast was average with little sitting room. The problems: There was no ice machine on my... More

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

Thank you for taking the time out to fill out our online survey. I would like to apologize for the minor issues that you had with us at the Comfort Suites. If there is anything that you need please don't hesitate to give us call. Thanks, More

Baton Rouge, Louisiana
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 25, 2014

I've always thought that Comfort Suites was at the high end of the Choice spectrum, but this hotel is at the low end. It's time for an upgrade. Walls are scuffed throughout, single elevator is slow, and breakfast area is small. Water has to be run a few minutes to get hot enough to shave. Luggage buggies are scarce. View... More

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time out to fill out our survey. We also would like to thank you for visiting our property and we hope to have you back on your next visit. We do apologize for the noise we are working really hard to maintain noise. Thanks More

Prattville, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 5, 2014

Oh my not what I expected from a Comfort Suites. Check in was pleasant got to elevator and the elevator control buttons looked like a 5 year old had put it in not a good feeling. Best part of room was the bed it was comfortable. The owner must be cutting back on expenses one bulb in lamp, blow-dryer did... More

Was this review helpful? Yes
C0mf0rtSuites, Front Office Manager at Comfort Suites, responded to this review

Dear Mr. H Thank you for taking the time out to fill out our online survey. We as a team staff would like to apologize on the behalf of the experience you had here at our hotel. Please let us know if there is anything that we can do to make your stay better. More

Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 23, 2014

Didn't check in until late. So a lot unseen things until daylight! Went to the elevator to go to our room, hall looks like it hasn't seen maintenance for awhile. Housekeeping carts have the walls a mess! Got in to the elevator inspection way out of day, get off walk the steps!! Get to room, at first all looks good,... More

Was this review helpful? Yes
C0mf0rtSuites, Front Office Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time out to fill out our online survey, and we also like to apologize with the experience that you had with our hotel. If there is anything that we can do to make your stay better please don't hesitate to give us a call.. Again we really do apologize! More

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Additional Information about Comfort Suites

Address: 2235 Pelham Parkway, Pelham, AL 35124
Phone Number:
Location: United States > Alabama > Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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5 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (2)
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Hotel & grounds (2)
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Pool/beach area (1)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
75

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