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Comfort Suites

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2235 Pelham Parkway, Pelham, AL 35124
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1 room 1 guest
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61 Reviews from our TripAdvisor Community

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Traveler rating
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    11
    4
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25
13
2
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (14)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (11)
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Temple, Georgia
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

The rooms were bigger than expected, which was nice. Location was great. DO NOT stay here if you plan to swim with young children. The pool was a joke. The measurements were off and it was just yuck. Yes, they are building a slide, but it won't make this pool any better. Yes, they are building an indoor pool, but... More 

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Panama City Beach Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room with two queen beds was clean and the check in was quick although we arrived well before check in time we were given a room the front desk was very friendly the only thing was the indoor pool didn't seem to be heated the room was hot and the water cold but we only had time to use it... More 

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Los Angeles, California
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I was disappointed with this Comfort Suites.I found the carpets had a large stain on it,the wall had a hole in it,the sofa needed cleaning and even though there were lots of lamps the room seemed dark. The bed was comfortable.I do like in room coffee which is provided as well as a microwave. WiFi worked well for me. Breakfast... More 

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Travelers are raving about these Pelham hotels

Santa Rosa Beach, Florida
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For a quick business trip, this isn't a bad place to stay. Location is easy enough to find. It's a couple of miles off of I-65 but not too bad. There is a lot of wear and tear in the hotel. Floor tiles were cracked, walls were pretty scuffed up, some staining on the carpets. The evening staff was very... More 

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Shelby, Alabama
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 13, 2015

I checked into this hotel to be able to ride with my husband while he worked the night shift. When I checked in I asked for a late checkout so I could get some sleep after he went back to work that morning, The room was in my name ( not my husband or the company he worked for), I... More 

Was this review helpful? Yes 1
Baton Rouge, Louisiana, United States
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 2, 2015

We have stayed at Comfort Inns or Suites in many places. We travel to this area almost yearly and decided to stay here this time, based on past stays with Choice Hotel properties. The people who worked here were friendly, but never seemed to keep the promised "free wi-fi" in the rooms working properly. They never told me to go... More 

Was this review helpful? Yes 1
Memphis, Tennessee
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 1, 2015

I really enjoyed my stay at this hotel. The beds were comfortable, the bathroom space was adequate, and there was a sofa bed that we gladly utilized. The only problem I thought I had was the air not cooling but according to one of the guests in my room, I froze them, so the air did work well, I'm just... More 

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Temple, Georgia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 26, 2015

My family has stayed in this hotel many times and it is usually a very nice experience. I booked our trip online through the choicehotels site. They guarantee the lowest rates--if you find a lower rate somewhere else, they give you a free night. That is what we found and were guaranteed a free night's stay, and I had the... More 

Was this review helpful? Yes 3
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

Thank you very much for taking the time to give feedback on our hotel. However, I spoke with Wes who has been here with our company for 7 years, never had I had a complaint on him. We are not allowed to honor online promotions or rates, We also don't give free nights away. We are a choice Hotel and... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 3, 2015 via mobile

This hotel overcharged for my room, took 5 days to refund to my account. Whrn I called to comlain, the hotel staff took 2 days to return calls and rude about their refund policy. Never trust these folks.

Was this review helpful? Yes 2
Nashville, Tennessee
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 9, 2015

We stayed at this hotel over the weekend for the SEC Hockey tournament just up the Pelham Parkway. Honestly, I was not expecting much from the Comfort Suites brand, but I think this hotel must have just received a nice remodel. This hotel was on a list we received as having a room block for the tournament, and the rate... More 

Was this review helpful? Yes 3
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11 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (7)
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Dining (1)
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Pool/beach area (1)
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