We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 11 Pelham hotels

Comfort Suites

2.5 of 5 Hotel   |   2235 Pelham Parkway, Pelham, AL 35124
Hotel website
Hotel deals
Click for phone number
Special Offer
Choice Privileges Points
Comfort Suites
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Comfort Suites to your Saves list
48%
Ranked #7 of 11 Hotels in Pelham
A recent review
5 of 5 stars reviewed 3 days ago
Tim B Cumming, Georgia
Write a Review

48 reviews from our community

Traveler rating
    11
    12
    16
    7
    2
See reviews for
21
10
2
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (11)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (9)
  • Dec-Feb only
    (8)
All months
Cumming, Georgia
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My girlfriend and I planned to go to Talladega, and decided to travel to the Birmingham area and stay somewhere the night before. A long-time Choice Hotels member, we located the Comfort Suites in Pelham, AL and decided to give it a try. We were not disappointed! Like most of the Comfort hotels we've visited, the room was large, clean... More

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time to fill out our online survey. As a team staff would like to thank you for visiting our property. We really hope to have you back again. Please let us know if you have any questions. More

benbrook, tx
Top Contributor
51 reviews 51 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed August 23, 2014

My family and I have always been fans of the Comfort Suites chain. However, our stay in August 2014 is enough to make us think twice about this chain in the future. Biggest complaints - the bathroom was obviously not cleaned - the previous occupants used shampoo and other items were still in the shower. We arrived late and could... More

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time out to fill out our online survey. As a team staff we would like to thank you for visiting our property. We also would like to apologize for the experience that you had with your room at our property. We really would like to have you back to visit us... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 10, 2014

We try to stay at Comfort Suites because we know that most of them are really nice. This one was an exception to the rule. We checked into our first room and it had a bad smell like cat urine. We looked in the shower and it wasn't clean and there were half used shampoo bottles left out. We asked... More

Was this review helpful? Yes 1
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time to fill out our online survey. As a team staff we would like to thank you for visiting our property. We would really like to apologize for the issues that you had with our hotel. And we would like to make your next stay a better stay. If you have... More

Asheville
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 3, 2014

We arrived at the hotel 2:30 pm on Saturday. We were told our room wasn't quite ready. After many other guest were checked in we got our room @ 5:15. Manager was rude and wouldn't even give his name to us. Was borderline abusive. Had to call customer service to help. Horrible experience. Will never return.

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I would like to apologize for the experience you had here at our hotel. As a team staff we would like to thank you for visiting our property. I would like to apologize for the rudeness that you experience with the guest service rep, I'm sorry that I wasn't aware of any of this until today. If you any questions... More

Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 23, 2014

I recently stayed here for a concert across the street at Oak Mountain. What was great about it is I didn't have to drive and just walked across the street to the concert. No parking fees and the short distance made it ideal. It is close to the interstate, but traffic noises were not heard in the room and was... More

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time out to fill out our online survey. As a team staff we would like to thank you for visiting our property. We hope to have you back in the near future, if you have any questions please don't hesitate to give us a call. Thanks, More

Whitleyville, Tennessee
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

I booked a room through hotels.com 3 days prior to my arrival. When I get there, they can not find my reservation by name nor by the confirmation number I have with me. After about 10 minutes of the clerk telling me she can not see it...I ask if they have any rooms available. I have to take a king... More

Was this review helpful? Yes 1
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time to fill out our online survey. As a team staff we would like to thank you for visiting our property. We also would like to apologize for the mix up you had with you r reservation, and the the issue you had with your room. We are working really hard... More

South Fulton, Tennessee
Contributor
16 reviews 16 reviews
3 hotel reviews
5 of 5 stars Reviewed June 30, 2014

This hotel was awesome. The price was great, the room was comfortable. All the staff was great & the food was amusing. TOTALLY recommended staying here I will be again. Get stop over between TN & FL!!

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

Thank you for taking the time out to fill out our online survey. As a team staff we would like to thank for visiting our property. We also would like to thank you enjoyed your stay with us! If there is anything that you need please don't hesitate to give us a call. Thanks, More

Louisville, Kentucky
1 review
4 of 5 stars Reviewed June 25, 2014

It was awesome. Price was excellent, the room was large and comfortable. Staff was wonderful. Food was good. HIGHLY recommended. On the way from Kentucky to Panama City, Beach, FL. They took a reservation at the last minute, too. We had no idea where we were stopping, and it was the middle of a thunderstorm on a Monday night. The... More

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

Thank you for taking the time out to fill out our online survey. We also would like to thank you visiting our property. We hope to see you on your next trip. If there is anything that we can do please don't hesitate to give us a call. Thanks, More

Alpharetta, Georgia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 23, 2014 via mobile

Pros: Nice staff, huge rooms, good price on Hotwire, and decent breakfast. Cons: Not a pretty location, dated decor, lots of loud kids, thin walls/noise, slow elevator, and awful & small square pillows.

Was this review helpful? Yes
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

Thank you for taking the time out to fill out our online survey. We would like to thank you for visiting our property and we hope to see you again on your next trip. We are working really hard to maintain all noise that's possible to so that you can have a nice and relax trip. If there is anything... More

Eureka, MO
Contributor
15 reviews 15 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

We were traveling from St. Louis to Destin, Florida and this was about 8 1/2 hours traveling time just south of Birmingham on I-65. We reserved 4 rooms with a AAA rate for just under $100/ room which was a great rate for what we got. Each room was on the large side with 2 queen beds and a pull... More

Was this review helpful? Yes
C0mf0rtSuites, Front Office Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time out to fill out our online survey. As a team staff we are glad that you visited our property. We also apologize for the pillows and we are working trying to get them changed out. If you have any questions please don't hesitate to give us a call. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites

Address: 2235 Pelham Parkway, Pelham, AL 35124
Phone Number:
Location: United States > Alabama > Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Choice Hotels, Expedia, Booking.com, Priceline, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Comfort Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

10 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (7)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay