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All 11 Pelham hotels

Comfort Suites

2.5 of 5 Hotel   |   2235 Pelham Parkway, Pelham, AL 35124
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Ranked #7 of 11 hotels in Pelham
A recent review
5 of 5 stars Reviewed January 27, 2014
David H Tupelo, Mississippi
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35 people have reviewed this hotel

Traveler rating
    8
    10
    13
    3
    1
See reviews for
17
5
1
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Didn't check in until late. So a lot unseen things until daylight! Went to the elevator to go to our room, hall looks like it hasn't seen maintenance for awhile. Housekeeping carts have the walls a mess! Got in to the elevator inspection way out of day, get off walk the steps!! Get to room, at first all looks good,... More

Was this review helpful? Yes
C0mf0rtSuites, Front Office Manager at Comfort Suites, responded to this review

We would like to thank you for taking the time out to fill out our online survey, and we also like to apologize with the experience that you had with our hotel. If there is anything that we can do to make your stay better please don't hesitate to give us a call.. Again we really do apologize! More

Tupelo, Mississippi
Contributor
19 reviews 19 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2014

We were in town for only one night, but we have stayed at this motel for at least 5 different times as usual, everything was Great! People at the front desk are always helpful, & the breakfast menu was very good.

Was this review helpful? Yes
C0mf0rtSuites, Front Office Manager at Comfort Suites, responded to this review

I would like to thank you for taking the time to fill out our online survey, and we would like to have you back as a valued customer. If there is anything that you need please don't hesitate to give us a call More

Maryland
Contributor
17 reviews 17 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 5, 2014

I have friends in the Birmingham area, and this location is a perfect base for visits. It's surrounded by lots of restaurants, and there's a Walmart less than a mile up the street if you forgot anything. The staff was friendly and helpful, and the hotel was clean and quiet. My first night there, I discovered a problem with the... More

Was this review helpful? Yes 3
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

The Comfort Suites Hotel would like to thank you for feeling out the survey and would love to have you back as a guest.... Thanks More

Normal, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 13, 2013

When we arrived at the Hotel & unloaded our luggage, we headed to the Front Desk to check-in only to find out all the rooms were taken. We had just received a Confirmation email a few days before confirming our arrival date & the two available rooms. We traveled 10 hours to get there, 7 people in a small Van,... More

Was this review helpful? Yes 1
C0mf0rtSuites, Manager at Comfort Suites, responded to this review

I am glad that you took the time out to feel out a survey, and we apologize for the experience that you had here with us.. We would like to make things better for you and your family on your visit... Thanks More

Pensacola, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

My wife and I stayed here for one night returning to the Gulf Coast from our vacation. Nice quiet location just off of the Interstate south of Birmingham. A plus not having to fight commuter traffic in the morning. This is a well kept property and the pride that management takes in their hotel is quite evident. Room was immaculate,... More

Was this review helpful? Yes 1
Saint Louis, Missouri
Contributor
18 reviews 18 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 12, 2013

I booked 3 rooms for us as we traveled with our sons and grandchildren to the Florida Panhandle from the St. Louis area. This hotel was a little tricky to find, but was still in a great location just off I 65 south of Birmingham. There are plenty of restaurant choices and a Walmart nearby. The rooms easily accommodated young... More

Was this review helpful? Yes 1
C0mf0rtSuites, Front Office Manager at Comfort Suites, responded to this review

I am pleased to know that you enjoyed your stay at our Hotel..... We would like to have you here again as a guest... Thanks More

Mobile, AL
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2013

I thought that by using my Choice Hotel points to stay here for free maybe the staff would not be as nice or my room would be the worst one. Boy was I wrong! The staff was very friendly and helpful. They seemed to really enjoy working there. My room was nice and clean. I like the floor plan of... More

Was this review helpful? Yes 1
Mena, Arkansas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2013

Stayed here twice recently. The hotel is off the interstate a ways and behind an auto parts store. We did not see it the first time. Our GPS took us right there but we missed it. If you get to Wal-Mart turn around and go back. We had to! The hotel was in good repair and was clean. There was... More

Was this review helpful? Yes 1
C0mf0rtSuites, General Manager at Comfort Suites, responded to this review

Dear 88east! I am so sorry that you had a hard time finding our location. This is kind of a hard fix as far as location goes but I will see if there can be additional directional signage. So maybe on your return to the area you can stop by and see how your input has helped us with being... More

Bedford, Indiana
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 28, 2013

Loved the location and tasteful decor of the hotel. It is abit off the beaten path off the interstate. Decorations and furniture done in very restful colors. Hotel appears to be fairly new. Breakfast was tasty with both hot and cold items!! Loved the noon checkout. Staff was all courteous and helpful. Thank you for a restful night and a... More

Was this review helpful? Yes 2
C0mf0rtSuites, General Manager at Comfort Suites, responded to this review

Hey Lisa M! Thanks for the great review. I am happy that you enjoyed your stay here. This is what we strive for and its good to here that we met our goals and your expectations. Come again soon! More

Peoria, Illinois
Top Contributor
122 reviews 122 reviews
47 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed June 12, 2013

I stayed here for two nights in town for work. I have also stayed at the Sleep Inn in town. I chose the Comfort Suties because there was a fitness center at the Comfort Suites and not the Sleep Inn. I probably preferred my overall experience at the Sleep Inn and there is some savings there. With that being said,... More

Was this review helpful? Yes 1
C0mf0rtSuites, General Manager at Comfort Suites, responded to this review

Dear hikerkidz, I am so very sorry about your issue with my staff and internet here at my property. I assure you that this issue has been addressed. I hate that you had a perfect stay aside from this. Please return and give us a second try for these areas of concern has been addressed thanks to you. I look... More

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Additional Information about Comfort Suites

Address: 2235 Pelham Parkway, Pelham, AL 35124
Phone Number:
Location: United States > Alabama > Pelham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 hotels in Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
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