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Holiday Inn Express Pelham - Oak Mtn Pk Area

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260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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84 Reviews from our TripAdvisor Community

Traveler rating
    24
    23
    20
    11
    6
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26
13
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (27)
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There are newer reviews for Holiday Inn Express Pelham - Oak Mtn Pk Area
See the most recent reviews
Pittsburgh
Top Contributor
88 reviews 88 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 14, 2015

Despite the hotel under renovation, it was still a very good place to stay. The standards are all there (free breakfast, coffee, internet, newspaper, etc.) The room was very clean. The bed was comfortable. HVAC was easy to adjust. The selling point for me was the shower; it had the most powerful shower of all the Holiday Inn Express hotels... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We so appreciate you taking the time to make future guests aware of the excellent service and wonderful accommodations that await them. Our newly renovated property boasts fresh, modern rooms, hot expanded breakfast, indoor heated pool, and fitness center. In addition, you will find our genuinely warm staff is here to provide you with all your needs and desires in... More 

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 14, 2015

I recently stayed at this Holiday Inn Express for a function with the Buffalo Soldiers Motorcycle club. The staff went above and beyond to make our stay enjoyable. The hotel is in the final stages of remodeling so there are a few things that are unfinished, but don't let that stop you! The pool is beautiful, the breakfast was well... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are thrilled to hear such wonderful words regarding your stay! We are incredibly proud of our renovation; we certainly are happy to hear you are pleased. Our brand new property will boast an indoor heated pool, fitness center, modernly updated rooms, sundry shop with purchasable items, large meeting facilities, and a smaller conference room. We also have an ideal... More 

Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2015

The staff was very accommodating and I was there for a function with our motorcycle club, the Buffalo soldiers and we all had a great time. Looking forward to coming nexr year and hope all of the construction is complete.

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We appreciate your kind words regarding our accommodations and staff. We are extremely pleased to see their dedication to guest satisfaction has again been recognized. We pride ourselves on a consistently warm, genuine, welcoming guest experience. Thank you for making other travelers aware. We now are in the last stages of our full renovation, and are excited to unveil our... More 

Wildwood MO
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 5, 2015

Let me be factual. This should be a vacation oasis; a time of fun for the family. Many guests at breakfast like ourselves were traveling from Florida to/from home. Let's start with the first impression; driving from the street into the parking lot. I drive a 50 foot car and camper. There should be a second entrance so the parking... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you for taking the time to review your stay. On behalf of our entire staff, we extend a sincere apology for any inconveniences you have mentioned. I assure you we have addressed all areas of concern with the appropriate staff members, and appreciate your feedback so as we have the opportunity. I am disheartened that you did not make... More 

Warner Robins, Georgia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2015

My wife and I stayed at the Holiday Inn Express in Pelham Alabama and had an outstanding stay. The hotel is newly renovated and they have an awesome hot breakfast. The staff was friendly and very helpful. I will stay there anytime my travels takes me through Alabama.

Was this review helpful? Yes 2
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We thank you for taking your time to impress upon other travelers the quality service and accommodations they will always receive during their stay. Our staff is always warm, genuine, and welcoming. We strive to go above and beyond the usual to provide you with preferences and necessities you crave for a pleasurable guest experience. We look forward to seeing... More 

Benton, Arkansas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2015

While I stayed, the entire facility was under construction. Made it just a little chaotic, however the staff at this site are so friendly that it made up for the minor inconveniences of the construction. I travel for a living and these were some of the nicest hotel staff I have ever seen. I am going back in April for... More 

Was this review helpful? Yes 2
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are extremely pleased to learn our staff provided such efficiently engaging service during your stay. We always strive to go above and beyond in providing excellent customer service to every guest. It was our pleasure to have you as our guest, and we most certainly look forward to your visit in April. Thank you for acknowledging our staffs efforts... More 

Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

I am a resident in the Birmingham area and, had an outpatient surgery...My condo has stairs and, it was doctors orders, "NO STAIRS!" The Holiday Inn Express Pelham-Oak Mtn. Park, was my first choice and the "BEST ONE!!!" Coming in...staff was very warm, caring and offered their help to my husband in getting me in my room and making sure... More 

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

On behalf of our entire staff, we are thrilled to hear of your phenomenal stay experience. We thank you and appreciate your personal commendations of Ben and DIanne. As we have the opportunity to undeniably recognize their value every day, it is wonderful to see them recognized by our guests. Our entire team consistently provides "above and beyond" attention to... More 

Waltham, Massachusetts
Top Contributor
114 reviews 114 reviews
15 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 2, 2015

Great stop with the hotel under renovations. No issues except with the parking. The rooms were very clean and it included breakfast the next morning. Eggs, sausage, pancakes, etc. The people were very warm and friendly which added to the stay!

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are thrilled to hear of your wonderful stay, and look forward to unveiling our fully renovated property the beginning of March. From our immaculately clean rooms and attentive staff, to our expanded hot breakfast, ensuring your satisfaction is always our top priority. It will always be our pleasure to serve you. On behalf of the entire staff, thank you... More 

Somerset
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 14, 2015

We stayed here on our way to the gulf. This was a very nice hotel. They are in the process of renovating but it did not bother us at all. Everyone there was so friendly and helpful. The hotel was quiet and the breakfast was very good. We would definitely stay there again.

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We appreciate you giving your time to inform other travelers of your stay experience. Our property is currently under interior renovations, and we are thrilled to unveil the exceptional finished product in just a few months. Our entire staff has worked diligently to ensure our guests are in no way affected, and we are very pleased to learn we have... More 

hobart in
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

Stayed here Nov. 12th. Did not have res. We were given aarp rates ,no problem at check in. Room was a little worn but perfectly clean. Remodeling the hotel soon , from what I heard. The lady taking care of breakfast Diane was absolutely the nicest lady you ever want to meet. She went out of her way to see... More 

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are extremely pleased you have given your time to make other travelers aware of the excellent customer service and amenities our property offers. We believe in consistently providing all our guests with a genuine and personalized service experience; it is our pleasure to accommodate all needs and preferences. Our incredible team members ensure all aspects of your stay experience... More 

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