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Holiday Inn Express Birmingham

2.5 of 5 260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Birmingham
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Holiday Inn Express Birmingham
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65 reviews from our community

Traveler rating
    14
    16
    19
    11
    5
See reviews for
18
10
2
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Express Birmingham
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Benton, Kentucky
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

Stayed here night of July 14, 2014. Nice place. Receptionist on duty that afternoon was VERY good. Wish I could remember her name so I could notify her supervisor what a valued employee she is. When we checked in and went to our room, the bathroom hadn't been cleaned. Dirty towels on floor and open soap laying on side of... More 

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

It is great to hear we took care of you and you had a great stay with us. I am glad Brooke took such good care of you. Thank you for staying with us and hope to see you again as you travel. More 

1 review
5 of 5 stars Reviewed July 9, 2014

I was very satisfied with my stay at the Holiday Inn Express in Pelham, AL. I would highly recommend this hotel! The customer service was great, especially one woman in particular named Lauren. She was very friendly and helpful! The room was very clean and smelled great. Also breakfast was great, I was amazed at how organized and clean the... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for staying with us at Holiday Inn Express, we are thrilled to hear your stay was Terrific. Our goal is to provide 100% guest satisfaction. We look forward to seeing you after we complete our interior renovations. More 

Atlanta
1 review
5 of 5 stars Reviewed July 9, 2014 via mobile

Lauren and Brooke were very helpful. Quick check in and clean rooms. Will return for future visits. Property is newly updated and close to local restaurants. Would recommend to others visiting area. Very helpful and courteous.

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

It is great to hear you had a good stay and that our staff took care of you. We want your stay to be as comfortable as it can possibly be. Thank you for choosing us as your hotel. More 

Gravesend, England, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 17, 2014 via mobile

We stayed at this hotel on the 11 and 12 June 2014, we were told this hotel had no renovations going on and that was partly true, the outside had been completed but the inside is starting in nov this year, the hotel needs this refit as it was looking very tired and not as polished as the other holiday... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, responded to this review

Dear Tracey M, Thank you for taking the time to review our property. It is pleasing to know that our breakfast and staff service worked suitably for your needs. We sincerely apologize for the inconveniences that you encountered with the construction work ongoing. We have taken note and wish to thank you for all your valuable comments. These are of... More 

Huntsville, Alabama
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 3, 2014

We chose this hotel because we were going to a concert at Oak Mountain and the bridge to the parking lot is right behind the hotel. Very convinent for a concert! We have no compliants at all. The room was nice for one night and the hotel staff were very friendly. They also had free bottle of waters in the... More 

Was this review helpful? Yes 1
Renea R, Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for completing our guest review, we enjoy hearing that we have satisfied a guest. This is our goal at the Holiday Inn Express. Thank you for the great comments. More 

Hot Springs, Arkansas
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 26, 2014

I have stayed at this location a number of times over the years because the location. Great places to eat nearby and convenient on and off the interstate. But it seems to get worse and worse every time I stay here. This last time was probably my last stay. The uncomfortable bed, hot room, spoiled milk at breakfast, inaccessible pool... More 

Was this review helpful? Yes
Renea R, Manager at Holiday Inn Express Birmingham, responded to this review

I do apologize for the problems that you ran into during your stay, We have taken steps to improve our rooms, we have had all the carpets cleaned and do daily room checks to insure the room is in order as it should be. We want you to be as comfortable, if not more as you would be in your... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 26, 2014

I was driving home from a long day. I need a bed the gentleman named Daniel, was very kind and helped into a room for my wife and I. Even though I wasn't there whole because of medical issues. He helped me out with so much.

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for taking time to complete our review, and staying with us during our renovations.Our goal is to ensure our guest have the best stay, a home away from home. That you have everything you expect and more. Make sure to visit us again the next time you are in town, to check out our completed renovations which should... More 

Senior Contributor
31 reviews 31 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 3, 2014

The hotel was under renovation when we arrived (March 31, 2014). The signs inside the hotel confused us, because they mention the construction as preparation for construction in fall 2014. The pool wasn't open, the fitness wasn't either and it didn't seem likely they open up soon. Since we arrived late and left early in the morning, this was no... More 

Was this review helpful? Yes 1
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

Our hotel is under renovation as you could see, we should be completed by the end of April 2014, and our pool in full working order. More 

Siloam Springs, Arkansas
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 1, 2014

This hotel is undergoing some major renovations, which will be great in the future. I really expect it to look and feel great once completed. My main complaint of the entire stay was that I was NOT told the pool and fitness rooms were under renovation when booking the hotel. No pool would have made a difference after 9 hours... More 

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

We are going through renovations, a complete makeover of the hotel, it will be great once completed. the exterior should be completed by April 30, 2014 and the pool and fitness center open at that time. More 

Dundee, United Kingdom
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 31, 2014

There is a lot of renovation going on, the whole front is tarpaulin and exposed wood so when we first turned up we wondered if it was really a working hotel or closed. But it was open but be warned the pool and fitness centre are currently closed, this didn't bother us as we didn't intend to use them but... More 

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

We are going through renovations, a complete makeover of the hotel, it will be great once completed. the exterior should be completed by April 30, 2014 and the pool and fitness center open at that time. More 

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Additional Information about Holiday Inn Express Birmingham

Address: 260 Cahaba Valley Road, Pelham, AL 35124-1363
Phone Number:
Location: United States > Alabama > Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Birmingham 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Birmingham Hotel Pelham
Holiday Inn Pelham
Holiday Inn Express Pelham
Pelham Holiday Inn

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