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Holiday Inn Express Pelham - Oak Mtn Pk Area

2.5 of 5
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260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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Ranked #5 of 11 Hotels in Pelham
A recent review
4 of 5 stars reviewed yesterday
lisa w haubstadt
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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haubstadt
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stopped here on a Sunday on our way to Panama City beach. It was a nice hotel, nothing fancy, but pretty clean. The lady that served breakfast was very sweet and friendly, pretty good variety for breakfast. Only two things I can say is, the mattresses were horrible, we all hurt in the morning and the pool water was... More 

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Republic, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We spent the night in Birmingham on our way to FL. The hotel looks very nice, appears to have recently been remodeled. The hotel is located in a good area for travelers, next to a lot of restaurants. Check in was fast, very friendly front desk associate. Especially liked the reading lights on the bed headboard, have never seen these... More 

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Sanket D, Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you for stopping and staying with us! We appreciate your business and very kind words about our hotel and staff. We are glad you enjoyed your stay and that our amenities were pleasing to you. We hope to see you soon! More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here 1 night while taking a new route to Gulf Shores and would definitely stay here again. Recently renovated rooms were very clean and beds were comfortable. Hotel is also walking distance to several restaurants which is great after spending all day in the car. Front desk staff was friendly and helpful.

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Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We appreciate your business and kind words! Thank you for choosing to stay with us. We are very glad you found our hotel and staff to be excellent. We look forward to seeing you again in the future! More 

Lebanon, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stopped here on our way back from PCBeach. Our room was better than the bedroom and bath of the upscale condo we stayed in. Very nicely decorated and the beds, oh my goodness, they were wonderful! Only things that bothered us were the elevator was a little scary and the indoor pool was too cold for my 10 month old.... More 

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Sanket D, Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are so glad that you decided to stay with us! We always love to hear that our rooms were more than satisfactory. As you know, we put a lot of time and effort into the hotel's renovation, and we are ecstatic that you enjoyed your stay, specifically that the beds were so great for you! Thank you for bringing... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights and would definitely stay again. The entire staff was so pleasant, the hotel was very clean. The front desk staff was wonderful. Brooke was phenomanal, she is super friendly and it's quite refreshing to see someone who truly loves their job. She does and it shows when she deals with guests! Thank you again.

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We sincerely want to thank you for staying with us and for taking the time to give us such a wonderful review! We are glad you enjoyed your stay with us. Thank you for your kind words about our staff and hotel. Brooke truly is a phenomenal guest service agent! As you said, she loves her job and she is... More 

Buffalo, New York
2 reviews
5 of 5 stars Reviewed June 23, 2015

Upon walking in, the hotel was clean and modern. Brooke was at the front desk. She was very welcoming and informational! The rooms were clean, and breakfast was good (they were actually serving turkey sausage patties, which I never usually see healthy options like this at hotels). Overall a great stay, better than most holiday inn expresses!

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you so much for giving your time to review your stay. On behalf of the entire staff, we appreciate kind words. We strive to accommodate all our guests' needs and preferences so as to provide an excellent stay experience. Our property just completed it's full interior renovation, and we are pleased to receive such wonderful feedback. Again, thank you... More 

Florida Panhandle, Florida
1 review
5 of 5 stars Reviewed June 9, 2015

Traveling with my elderly mother, we needed a two bed room with a big bathroom and an accessible toilet. Everything was great including the wonderful breakfast and helpful staff.I will always make this a stopping point on my journeys.

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are always excited to hear of a wonderful stay that generates a guest's loyalty to us. Thank you so much for taking the time to review your stay; we appreciate your time and kind words. All members of our staff are truly wonderful, always willing to serve our guests with any needs and requests. We have recently expanded our... More 

1 review
5 of 5 stars Reviewed June 6, 2015 via mobile

This was a great hotel to stay at during our travels. We enjoyed the comfortable beds and amazing decor. The staff was so sweet and ensured that everyone was comfortable during breakfast. She even offered to refill our coffee! Her name was Diane. The continental breakfast was beyond our expectations and was hot and delicious.

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We appreciate you giving your time to inform our staff and future travelers of your excellent stay experience. You will find all our team members are the best asset to our property. We are always available to serve all your needs and requests in a warm, welcoming manner. We thank you for your recognition of our breakfast hostess; her goal... More 

Slocomb, Alabama
1 review
5 of 5 stars Reviewed June 5, 2015

I have never rated anything online before, but felt that this staff deserved recognition. Being a lover of Holiday Inn Express lodging, my husband, daughter, and I happened upon this one for an unplanned overnight stay. My daughter had ankle surgery in Birmingham and her overall discomfort did not allow for the 4 hour ride home. The staff (Paula, Rossi,... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

On behalf of the entire staff, thank you so much for your commendation of our team. Our staff members truly are our greatest asset. We always strive to provide the service you received to all our guests; it is always our pleasure to serve you. We love to receive feedback such as yours, as it lets us know we are... More 

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed June 1, 2015

We had a wonderful stay. The staff was welcoming, friendly, and took care of every concern we had. The breakfast ladies did not just put the food out, they came around to the tables and asked if we needed anything, We were in the area looking for a hotel to serve as a host hotel for a family wedding in... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

On behalf of our entire staff, we appreciate you taking the time to make other travelers aware of the service and accommodations they can expect when visiting us. Our team is always pleased to serve you in any way necessary to make your stay the perfect experience you crave. We cannot tell you how excited we are to welcome you... More 

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