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Holiday Inn Express Pelham - Oak Mtn Pk Area

2.5 of 5 260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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68 reviews from our community

Traveler rating
    15
    18
    19
    11
    5
See reviews for
19
11
2
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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    (12)
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Birmingham, Alabama
1 review
5 of 5 stars Reviewed 4 weeks ago

I am a resident in the Birmingham area and, had an outpatient surgery...My condo has stairs and, it was doctors orders, "NO STAIRS!" The Holiday Inn Express Pelham-Oak Mtn. Park, was my first choice and the "BEST ONE!!!" Coming in...staff was very warm, caring and offered their help to my husband in getting me in my room and making sure... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

On behalf of our entire staff, we are thrilled to hear of your phenomenal stay experience. We thank you and appreciate your personal commendations of Ben and DIanne. As we have the opportunity to undeniably recognize their value every day, it is wonderful to see them recognized by our guests. Our entire team consistently provides "above and beyond" attention to... More 

Waltham, Massachusetts
Top Contributor
104 reviews 104 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great stop with the hotel under renovations. No issues except with the parking. The rooms were very clean and it included breakfast the next morning. Eggs, sausage, pancakes, etc. The people were very warm and friendly which added to the stay!

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are thrilled to hear of your wonderful stay, and look forward to unveiling our fully renovated property the beginning of March. From our immaculately clean rooms and attentive staff, to our expanded hot breakfast, ensuring your satisfaction is always our top priority. It will always be our pleasure to serve you. On behalf of the entire staff, thank you... More 

Somerset
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 14, 2015

We stayed here on our way to the gulf. This was a very nice hotel. They are in the process of renovating but it did not bother us at all. Everyone there was so friendly and helpful. The hotel was quiet and the breakfast was very good. We would definitely stay there again.

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We appreciate you giving your time to inform other travelers of your stay experience. Our property is currently under interior renovations, and we are thrilled to unveil the exceptional finished product in just a few months. Our entire staff has worked diligently to ensure our guests are in no way affected, and we are very pleased to learn we have... More 

hobart in
2 reviews
5 of 5 stars Reviewed November 17, 2014

Stayed here Nov. 12th. Did not have res. We were given aarp rates ,no problem at check in. Room was a little worn but perfectly clean. Remodeling the hotel soon , from what I heard. The lady taking care of breakfast Diane was absolutely the nicest lady you ever want to meet. She went out of her way to see... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are extremely pleased you have given your time to make other travelers aware of the excellent customer service and amenities our property offers. We believe in consistently providing all our guests with a genuine and personalized service experience; it is our pleasure to accommodate all needs and preferences. Our incredible team members ensure all aspects of your stay experience... More 

Pace, Florida
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 4, 2014

We stayed at this hotel with our youth hockey team and had a great stay. The rooms were neat and clean. The staff was great. Stephanie at the front desk was very friendly and attentive. The breakfast was good. The only complaint that I have is that all of the vending machines were out of drinks. I had to get... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

On behalf of the entire staff, thank you for your recognition of their service and our accommodation's amenities. We do apologize for the inconvenience of seeing the desk for items usually supplied by vending. We absolutely make certain we take care of all our guests' needs, and were happy to provide bottled water, sodas, and various snack items for purchase... More 

Athens, Alabama, United States
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

I stayed at this hotel for 3 1/2 months on business. It was very comfortable, especially the pillows! The staff was very friendly and accommodating (ranging from 24 hour ice water/hot coffee to letting me borrow a salt shaker). I work a lot of crazy hours and Cliff on 3rd shift was always there to greet me on my way... More 

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are thrilled you took the time to make travelers aware of all our property has to offer. Our team certainly provides amazing attention to consistently excellent customer service; they are the heart of our property. We always are looking for better ways to serve our guests and make their guest experience one that ensures we will welcome them back... More 

Top Contributor
102 reviews 102 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 15, 2014

Found this hotel because we needed a room for 6. Loved room 233...2 spacious and comfortable queen beds in the main room and a living room with desk and sofa sleeper. Bathtub surprisingly had whirlpool jets! Tons of choices at breakfast from biscuits and gravy, bacon, turkey sausage patties, scrambled eggs, pancakes, cereal, bagels, muffins, doughnuts, cinnamon rolls, and REALLY... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

I want to thank you for taking the time to share your guest stay at our hotel. Your words of praise describing what our rooms and breakfast offer is very appreciated. The overwhelming majority of reviews we receive focus on our entire staff's incredible customer service; we are always thrilled when our guests take consideration to provide details regarding all... More 

Clarksville, Tennessee
Top Contributor
303 reviews 303 reviews
53 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed August 19, 2014

We are platinum members and always stay at the HIX hotels. This one was good. Rooms were spotless, bedding great and staff courteous. However, the room hall light was so dim you couldn't really see where you were going. There were only the bed light and the floor lamp. No desk lamp! We were only staying overnight so it wasn't... More 

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are always excited to hear wonderful words of recognition from members who frequent our brand's properties. Thank you so much in helping make others aware that our entire staff strives to always make each guest stay experience warm and welcoming. I apologize for the minor issues you above mentioned. As we will begin a full interior remodel at the... More 

Dayton, Ohio
Top Contributor
70 reviews 70 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed August 6, 2014

We selected this hotel, because of the indoor pool and breakfast included features. During our stay on Aug 1, 2014, the pool area was under construction. The pool was open, but the structure around the pool was either being built or refurbished, and it was just filthy -- so much so that my kids weren't even interested! The bathrooms in... More 

Was this review helpful? Yes 3
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you for taking the time to review our property. We are pleased to hear that you found our staff courteous and welcoming. I will be certain to pass along your kind words, as serving and satisfying our guests is our highest priority. We do appreciate you making other travelers aware of our great location, convenient to multiple area attractions... More 

Purcellville, Virginia
Contributor
19 reviews 19 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

If your going to a concert at Oak Mountain Amphitheater this hotel is perfect. Literally the parking lot is the back of the hotel! It isn't the nicest hotel ever but has everything you need to be comfortable. The bathroom was huge! My 2 complaints are the lack of lights in the room & my window leaked during a pretty... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you for sharing your experience at our hotel. We are extremely pleased to hear you found our location and amenities conducive to a comfortable night's rest. As many are unaware our accommodation is directly in front of Oak Mountain Amphitheater, your review helps other travelers recognize our facility's prime location. I personally apologize for the condition issues you experienced... More 

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Additional Information about Holiday Inn Express Pelham - Oak Mtn Pk Area

Address: 260 Cahaba Valley Road, Pelham, AL 35124-1363
Phone Number:
Location: United States > Alabama > Pelham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Pelham - Oak Mtn Pk Area 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Birmingham Hotel Pelham
Holiday Inn Pelham
Holiday Inn Express Pelham
Pelham Holiday Inn

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