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Holiday Inn Express Pelham - Oak Mtn Pk Area

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260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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Holiday Inn Express Pelham - Oak Mtn Pk Area
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81 reviews from our community

Traveler rating
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    20
    11
    6
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25
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is a basic, no-frills hotel, but the facility is very clean and the staff is very friendly. The lady in the breakfast room kept saying how much she loved her job. It was soooo cute! The hotel seems to be in a safe area and there are plenty of eating options close by. The breakfast is good and... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you for your review of your stay experience. We appreciate guest feedback, as it allows us to ensure your stay experience is an excellent one. We do sincerely apologize you were not pleased with our pool. We do wish you had addressed this with the staff, as we easily can adjust the temperate to please your needs. We are... More 

1 review
5 of 5 stars Reviewed 1 week ago

The renovations that have been taking place has made the hotel really nice. The staff from the front desk hostess(very sweet red head). I have forgotten her name(super sorry), to our breakfast hostess were welcoming. We will certainly stop here again when we pass thru. Highly recommend to all.

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you so much for giving your time to make other travelers aware of your excellent experience with us. We are certainly pleased to hear wonderful words regarding our renovations. We have given diligent attention to providing decor and amenities our guests voiced they would enjoy. As for our staff, they are certainly a wonderful asset. You will find our... More 

Auburn, Alabama
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here overnight during an event at Oak Mountain State Park (which is very close to the hotel). The facilities had recently been renovated - our room was spotlessly clean and fresh. So older hotel but new furnishings throughout. So work still going on but was not an issue - although the finishing work still needed to be completed.... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

Thank you so much for taking the time to review your recent stay. We are very pleased to receive positive feedback regarding our renovations. Our staff is our best asset; we are always willing to meet your requests and needs in order to provide an excellent stay experience. If in town for any event at Oak Mountain Amphitheatre, we are... More 

Paris, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel for 5 years in a row. Every year we are treated with the upmost respect! The Staff always go above and beyond! The remodel that they have completed is perfect it is so nice at this hotel! The best part i think we love is the outdoor seating by the pool and this year... More 

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We love to hear from loyal guests the various reasons why they return to stay with us. We realize there are many hotels to choose from, and we appreciate your loyalty. Indeed, we do have an excellent staff. Our team will always go above and beyond to meet and exceed each guest's needs. We thank you so much for your... More 

Carbon Hill, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

BPW/AL held our State Convention here. The staff was very accommodating making our stay practically hassle-free. Rooms (both conference and individual) were clean and spacious. The lighting and acoustics of the conference rooms were excellent. Paula gave us her undivided personalized attention. Loved the freshly baked cinnamon rolls for breakfast. Enjoyed my stay and will stay again.

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

On behalf of the entire staff, it was a pleasure to serve you during your stay. We certainly appreciate you acknowledging our staff's dedication to providing each guest with a stay perfectly catered to their needs and preferences. We have just completed our property renovation, and our new meeting area space is wonderful. We do offer larger than average, spacious... More 

Atlanta, Georgia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has just undergone major renovation. Everything is nice and new and clean. Beds are comfortable. Our family had two rooms and both had fridge/microwave/coffee service. We were on 3rd floor. Even number rooms looks out to parking lot and 5 Cahaba Valley Rd. I would choose to stay in odd numbered room. Staff was exceptionally nice. Breakfast was... More 

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are extremely pleased to know of your wonderful stay experience. We have undergone interior and exterior renovations to better serve our guests; our rooms now offer fresh, modern conveniences and appearance. We do have a remarkable staff that is always willing to provide you with all requests and necessities to make your stay a pleasant one. Our expanded hot... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2015 via mobile

We just stayed there for a family wedding and the manger Paula was awesome! She took such great care of all of us and practically adopted our family as her own! Stay with them and you will be in great hands!

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

It was our pleasure to serve your family during your time with us. Our staff indeed makes our property great; we strive to provide each guest with genuinely personalized, warm service. We appreciate you giving your time to let not only us, but future travelers, learn of your stay experience. We certainly welcome you and your family back during your... More 

Pittsburgh
Top Contributor
88 reviews 88 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 14, 2015

Despite the hotel under renovation, it was still a very good place to stay. The standards are all there (free breakfast, coffee, internet, newspaper, etc.) The room was very clean. The bed was comfortable. HVAC was easy to adjust. The selling point for me was the shower; it had the most powerful shower of all the Holiday Inn Express hotels... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We so appreciate you taking the time to make future guests aware of the excellent service and wonderful accommodations that await them. Our newly renovated property boasts fresh, modern rooms, hot expanded breakfast, indoor heated pool, and fitness center. In addition, you will find our genuinely warm staff is here to provide you with all your needs and desires in... More 

Birmingham, Alabama
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed April 14, 2015

I recently stayed at this Holiday Inn Express for a function with the Buffalo Soldiers Motorcycle club. The staff went above and beyond to make our stay enjoyable. The hotel is in the final stages of remodeling so there are a few things that are unfinished, but don't let that stop you! The pool is beautiful, the breakfast was well... More 

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We are thrilled to hear such wonderful words regarding your stay! We are incredibly proud of our renovation; we certainly are happy to hear you are pleased. Our brand new property will boast an indoor heated pool, fitness center, modernly updated rooms, sundry shop with purchasable items, large meeting facilities, and a smaller conference room. We also have an ideal... More 

Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 12, 2015

The staff was very accommodating and I was there for a function with our motorcycle club, the Buffalo soldiers and we all had a great time. Looking forward to coming nexr year and hope all of the construction is complete.

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Pelham - Oak Mtn Pk Area, responded to this review

We appreciate your kind words regarding our accommodations and staff. We are extremely pleased to see their dedication to guest satisfaction has again been recognized. We pride ourselves on a consistently warm, genuine, welcoming guest experience. Thank you for making other travelers aware. We now are in the last stages of our full renovation, and are excited to unveil our... More 

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