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All 11 Pelham hotels

Holiday Inn Express Birmingham

2.5 of 5 Hotel   |   260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Birmingham

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Ranked #8 of 11 hotels in Pelham
A recent review
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48 people have reviewed this hotel

Traveler rating
    7
    11
    17
    9
    4
See reviews for
12
8
2
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was under renovation when we arrived (March 31, 2014). The signs inside the hotel confused us, because they mention the construction as preparation for construction in fall 2014. The pool wasn't open, the fitness wasn't either and it didn't seem likely they open up soon. Since we arrived late and left early in the morning, this was no... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

Our hotel is under renovation as you could see, we should be completed by the end of April 2014, and our pool in full working order. More

Siloam Springs, Arkansas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is undergoing some major renovations, which will be great in the future. I really expect it to look and feel great once completed. My main complaint of the entire stay was that I was NOT told the pool and fitness rooms were under renovation when booking the hotel. No pool would have made a difference after 9 hours... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

We are going through renovations, a complete makeover of the hotel, it will be great once completed. the exterior should be completed by April 30, 2014 and the pool and fitness center open at that time. More

Dundee, United Kingdom
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is a lot of renovation going on, the whole front is tarpaulin and exposed wood so when we first turned up we wondered if it was really a working hotel or closed. But it was open but be warned the pool and fitness centre are currently closed, this didn't bother us as we didn't intend to use them but... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

We are going through renovations, a complete makeover of the hotel, it will be great once completed. the exterior should be completed by April 30, 2014 and the pool and fitness center open at that time. More

2 reviews
3 of 5 stars Reviewed December 21, 2013 via mobile

The staff was extremely friendly but this hotel's physical condition is not a good representation of the brand. I hope a serious renovation is in the plan soon or else it stands to have negative impact on the brand.

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for staying with us and providing us with your feedback. We are happy to let you know that we will be going under a complete interior and exterior renovation in the next coming months. We look forward to welcoming you as a guest in the near future at our updated hotel.Thank you for staying and we hope you... More

Pelham, Alabama
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 5, 2013

Staff was very friendly, loved the indoor pool and fitness center. Breakfast was great many items to choose from, free internet service, rooms were nice I understand hotel has new owners and are going to give a fresh up to date look to the hotel. The staff was very excited about this. Im sure this will be a plus for... More

Was this review helpful? Yes 2
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

Our hotel will be going thru a lot of new changes, we are very excited about it, we will be doing a complete makeover for the hotel, thanks for your response and being excited as well, we hope to provide even better customer service. More

Camberley, Surrey
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 18, 2013

Good beds. Nice breakfast. Not cheap but reasonable for the area. it was only a one night stopover on our way to Tunica. Did not get a chance to use the pool but it looked nice. Quite a few good restaurants in the area, we chose the Texas Roadhouse, very good.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, responded to this review

Dear Philmo60, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know you found our hotel clean comfortable. We have taken note and wish to thank you for... More

clarksville tn
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 3, 2013 via mobile

Seems nice from the outside but the room was terrible. My daughted said her bed felt wet and refused to sleep under the covers. The bathroom was big but outdated and smelly. I wish I had checked trip advisor before booking this hotel.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, responded to this review

Dear Heather M, Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the issues you had with your room accommodations and any inconvenience the situation may have caused you. Your feedback is very important to us as this continually helps us improve the facilities and guest services we offer to our... More

USA
Top Contributor
75 reviews 75 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 23, 2013

We had car problems and had to stay overnight. Used AAA to book the hotel and received a good rate. The room was clean. The beds were comfortable and the free breakfast in the morning was very good. Free internet service and free parking was included.

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for taking time to complete our review, our renovations are in process and sholud be completed by the end of April with the exterior and the pool, the interior will renovated in the winter months. We would love to have you visit again to check out our new hotel, if your ever in town again. More

Memphis, Tennessee
1 review
2 of 5 stars Reviewed August 16, 2013 via mobile

No refrigerator, microwave, luggage rack in the room. Only 3 washcloths were provided to the four towels for 2 guests. The shower had a scum ring around it, toilet rim had hardened feces that looked to have been there quite sometime. Only one lamp in the entire room worked. When I reached to the bedside my hand stuck to something... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, responded to this review

Dear LadyTraveler79, Thank you so much for taking the time to leave us your feedback. As an IHG Rewards Club Member we greatly appreciate your loyalty to our brand. We are deeply sorry we fell below your expectations specifically with the cleanliness of the rooms and the condition of the room amenities as well as elevator service. We take great... More

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 19, 2013

The hotel is showing a lot of wear and tear. The halls were nice and wide. The room was large and fairly clean. The popcorn ceiling in the bathroom is falling in and the bathroom set up is just weird. The dresser was small and we had to place our suitcases on the floor which is a major irritation to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, responded to this review

Dear RollTideRoll423, Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the issues you had with your room accommodations and the condition of our property fell below your expectations. We also apologize our breakfast selections was less than satisfactory. Your review will be used to consider improvements needed and we hope... More

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Additional Information about Holiday Inn Express Birmingham

Also Known As:
Holiday Inn Express Birmingham Hotel Pelham
Holiday Inn Express Birmingham Hotel
Holiday Inn Pelham
Holiday Inn Express Pelham
Pelham Holiday Inn
Address: 260 Cahaba Valley Road, Pelham, AL 35124-1363
Phone Number:
Location: United States > Alabama > Pelham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 11 hotels in Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Birmingham 2.5*
Official Description (provided by the hotel):
STAY SMART at the Holiday Inn Express Pelham/Riverchase. Our goal is to meet and exceed your expectations with Southern Hospitality and clean, well-kept facilities. Start your day with a complimentary Express Start Breakfast, including our Famous Cinnamon Rolls and Smart Roast Coffee. The hotel features 81 well appointed, non smoking interior guest rooms, High Speed Wireless Internet, 1400 square feet of flexible meeting space, fitness room, coin laundry and indoor heated swimming pool. If that s not enough we also offer a complimentary workout at the deluxe Power House Gym.Here in Pelham/Riverchase we sit at the foot of beautiful Oak Mountain State Park, which has a golf course, fishing, and petting zoo. The hotel is also adjacent to the Verizon Wireless Amphitheater which features today s hottest entertainers. We are also located near the exclusive Balantree Golf Course.After a long day you can relax at one of our local restaurants which include O Charleys, Applebee s, and 2 Pesos. We are also within walking distance of many favorite fast food restaurants. ... more   less 
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