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All 11 Pelham hotels

Holiday Inn Express Birmingham

2.5 of 5 Hotel   |   260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Birmingham
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Ranked #6 of 11 Hotels in Pelham
A recent review
4 of 5 stars reviewed 5 days ago
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62 reviews from our community

Traveler rating
    12
    15
    19
    11
    5
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18
9
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Top Contributor
86 reviews 86 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Found this hotel because we needed a room for 6. Loved room 233...2 spacious and comfortable queen beds in the main room and a living room with desk and sofa sleeper. Bathtub surprisingly had whirlpool jets! Tons of choices at breakfast from biscuits and gravy, bacon, turkey sausage patties, scrambled eggs, pancakes, cereal, bagels, muffins, doughnuts, cinnamon rolls, and REALLY... More

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

I want to thank you for taking the time to share your guest stay at our hotel. Your words of praise describing what our rooms and breakfast offer is very appreciated. The overwhelming majority of reviews we receive focus on our entire staff's incredible customer service; we are always thrilled when our guests take consideration to provide details regarding all... More

Clarksville, Tennessee
Top Contributor
170 reviews 170 reviews
36 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are platinum members and always stay at the HIX hotels. This one was good. Rooms were spotless, bedding great and staff courteous. However, the room hall light was so dim you couldn't really see where you were going. There were only the bed light and the floor lamp. No desk lamp! We were only staying overnight so it wasn't... More

Was this review helpful? Yes 1
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

We are always excited to hear wonderful words of recognition from members who frequent our brand's properties. Thank you so much in helping make others aware that our entire staff strives to always make each guest stay experience warm and welcoming. I apologize for the minor issues you above mentioned. As we will begin a full interior remodel at the... More

Dayton, Ohio
Top Contributor
57 reviews 57 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed August 6, 2014

We selected this hotel, because of the indoor pool and breakfast included features. During our stay on Aug 1, 2014, the pool area was under construction. The pool was open, but the structure around the pool was either being built or refurbished, and it was just filthy -- so much so that my kids weren't even interested! The bathrooms in... More

Was this review helpful? Yes 3
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for taking the time to review our property. We are pleased to hear that you found our staff courteous and welcoming. I will be certain to pass along your kind words, as serving and satisfying our guests is our highest priority. We do appreciate you making other travelers aware of our great location, convenient to multiple area attractions... More

Travelers are raving about these Pelham hotels

Purcellville, Virginia
Contributor
16 reviews 16 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 5, 2014

If your going to a concert at Oak Mountain Amphitheater this hotel is perfect. Literally the parking lot is the back of the hotel! It isn't the nicest hotel ever but has everything you need to be comfortable. The bathroom was huge! My 2 complaints are the lack of lights in the room & my window leaked during a pretty... More

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for sharing your experience at our hotel. We are extremely pleased to hear you found our location and amenities conducive to a comfortable night's rest. As many are unaware our accommodation is directly in front of Oak Mountain Amphitheater, your review helps other travelers recognize our facility's prime location. I personally apologize for the condition issues you experienced... More

Chicago, Illinois
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

I had a wonderful time. The hotel and rooms were very clean and neat. They had a delicious hot breakfast. The staff there was very friendly and helpful. They have a guest laundry that is very nice with brand new machines that work very well.

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

Thanks for the great review, we are glad you enjoyed your stay. We look forward to your next visit. More

Fort Gibson
1 review
2 of 5 stars Reviewed July 19, 2014 via mobile

Room 103 was designated as a nonsmoking room, as the entire hotel boasts a 100% nonsmoking facility. The cigarette smell was so strong we it disturbed our sleep. When the front office was notified they said they made a note of it. The breakfast was free and believe me, we got our money's worth. No attempt was made to justify... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

I do apologize for the smell of the room, We are a smoke free hotel but at times people do not follow the rules,I do regret this happened during your stay at our hotel. We do strive for 100% guest sat faction and did not achieve this during your stay, I do apologize again, and hope you will give us... More

Pelham, Alabama
1 review
5 of 5 stars Reviewed July 17, 2014

Even with renovations going on the helpfulness of the staff is probably the best I have ever experienced which made up for it. I had originally booked through a 3rd party site, but they screwed up my reservation. The manager made sure that it was fixed and we were satisfied. We are here until we close on our house so... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

It is great to hear that we were able to accommodate you and your family. We want our hotel to be your home away from home and want to make your stay as comfortable as it possibly can be. Thank you for choosing our hotel and we hope we will see you again. More

Benton, Kentucky
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 17, 2014 via mobile

Stayed here night of July 14, 2014. Nice place. Receptionist on duty that afternoon was VERY good. Wish I could remember her name so I could notify her supervisor what a valued employee she is. When we checked in and went to our room, the bathroom hadn't been cleaned. Dirty towels on floor and open soap laying on side of... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

It is great to hear we took care of you and you had a great stay with us. I am glad Brooke took such good care of you. Thank you for staying with us and hope to see you again as you travel. More

1 review
5 of 5 stars Reviewed July 9, 2014

I was very satisfied with my stay at the Holiday Inn Express in Pelham, AL. I would highly recommend this hotel! The customer service was great, especially one woman in particular named Lauren. She was very friendly and helpful! The room was very clean and smelled great. Also breakfast was great, I was amazed at how organized and clean the... More

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for staying with us at Holiday Inn Express, we are thrilled to hear your stay was Terrific. Our goal is to provide 100% guest satisfaction. We look forward to seeing you after we complete our interior renovations. More

Atlanta
1 review
5 of 5 stars Reviewed July 9, 2014 via mobile

Lauren and Brooke were very helpful. Quick check in and clean rooms. Will return for future visits. Property is newly updated and close to local restaurants. Would recommend to others visiting area. Very helpful and courteous.

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

It is great to hear you had a good stay and that our staff took care of you. We want your stay to be as comfortable as it can possibly be. Thank you for choosing us as your hotel. More

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Additional Information about Holiday Inn Express Birmingham

Address: 260 Cahaba Valley Road, Pelham, AL 35124-1363
Phone Number:
Location: United States > Alabama > Pelham
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Birmingham 2.5*
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Also Known As:
Holiday Inn Express Birmingham Hotel Pelham
Holiday Inn Pelham
Holiday Inn Express Pelham
Pelham Holiday Inn

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