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All 11 Pelham hotels

Holiday Inn Express Birmingham

2.5 of 5 Hotel   |   260 Cahaba Valley Road, Pelham, AL 35124-1363
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Holiday Inn Express Birmingham
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44%
Ranked #7 of 11 hotels in Pelham
A recent review
5 of 5 stars reviewed 1 week ago
thompson_jeremyt Pelham, Alabama
  • Overview
  • Reviews (57)
  • Photos (34)
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  • Room tips (3)
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57 people have reviewed this hotel

Traveler rating
    11
    13
    18
    10
    5
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14
9
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
Fort Gibson
1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

Room 103 was designated as a nonsmoking room, as the entire hotel boasts a 100% nonsmoking facility. The cigarette smell was so strong we it disturbed our sleep. When the front office was notified they said they made a note of it. The breakfast was free and believe me, we got our money's worth. No attempt was made to justify... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

I do apologize for the smell of the room, We are a smoke free hotel but at times people do not follow the rules,I do regret this happened during your stay at our hotel. We do strive for 100% guest sat faction and did not achieve this during your stay, I do apologize again, and hope you will give us... More

Pelham, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

Even with renovations going on the helpfulness of the staff is probably the best I have ever experienced which made up for it. I had originally booked through a 3rd party site, but they screwed up my reservation. The manager made sure that it was fixed and we were satisfied. We are here until we close on our house so... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

It is great to hear that we were able to accommodate you and your family. We want our hotel to be your home away from home and want to make your stay as comfortable as it possibly can be. Thank you for choosing our hotel and we hope we will see you again. More

Benton, Kentucky
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here night of July 14, 2014. Nice place. Receptionist on duty that afternoon was VERY good. Wish I could remember her name so I could notify her supervisor what a valued employee she is. When we checked in and went to our room, the bathroom hadn't been cleaned. Dirty towels on floor and open soap laying on side of... More

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

It is great to hear we took care of you and you had a great stay with us. I am glad Brooke took such good care of you. Thank you for staying with us and hope to see you again as you travel. More

1 review
5 of 5 stars Reviewed 2 weeks ago

I was very satisfied with my stay at the Holiday Inn Express in Pelham, AL. I would highly recommend this hotel! The customer service was great, especially one woman in particular named Lauren. She was very friendly and helpful! The room was very clean and smelled great. Also breakfast was great, I was amazed at how organized and clean the... More

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for staying with us at Holiday Inn Express, we are thrilled to hear your stay was Terrific. Our goal is to provide 100% guest satisfaction. We look forward to seeing you after we complete our interior renovations. More

Atlanta
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Lauren and Brooke were very helpful. Quick check in and clean rooms. Will return for future visits. Property is newly updated and close to local restaurants. Would recommend to others visiting area. Very helpful and courteous.

Was this review helpful? Yes
Sanket D, General Manager at Holiday Inn Express Birmingham, responded to this review

It is great to hear you had a good stay and that our staff took care of you. We want your stay to be as comfortable as it can possibly be. Thank you for choosing us as your hotel. More

Gravesend, England, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 17, 2014 via mobile

We stayed at this hotel on the 11 and 12 June 2014, we were told this hotel had no renovations going on and that was partly true, the outside had been completed but the inside is starting in nov this year, the hotel needs this refit as it was looking very tired and not as polished as the other holiday... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Birmingham, responded to this review

Dear Tracey M, Thank you for taking the time to review our property. It is pleasing to know that our breakfast and staff service worked suitably for your needs. We sincerely apologize for the inconveniences that you encountered with the construction work ongoing. We have taken note and wish to thank you for all your valuable comments. These are of... More

Huntsville, Alabama
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 3, 2014

We chose this hotel because we were going to a concert at Oak Mountain and the bridge to the parking lot is right behind the hotel. Very convinent for a concert! We have no compliants at all. The room was nice for one night and the hotel staff were very friendly. They also had free bottle of waters in the... More

Was this review helpful? Yes 1
Renea R, Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for completing our guest review, we enjoy hearing that we have satisfied a guest. This is our goal at the Holiday Inn Express. Thank you for the great comments. More

Hot Springs, Arkansas
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 26, 2014

I have stayed at this location a number of times over the years because the location. Great places to eat nearby and convenient on and off the interstate. But it seems to get worse and worse every time I stay here. This last time was probably my last stay. The uncomfortable bed, hot room, spoiled milk at breakfast, inaccessible pool... More

Was this review helpful? Yes
Renea R, Manager at Holiday Inn Express Birmingham, responded to this review

I do apologize for the problems that you ran into during your stay, We have taken steps to improve our rooms, we have had all the carpets cleaned and do daily room checks to insure the room is in order as it should be. We want you to be as comfortable, if not more as you would be in your... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 26, 2014

I was driving home from a long day. I need a bed the gentleman named Daniel, was very kind and helped into a room for my wife and I. Even though I wasn't there whole because of medical issues. He helped me out with so much.

Was this review helpful? Yes
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

Thank you for taking time to complete our review, and staying with us during our renovations.Our goal is to ensure our guest have the best stay, a home away from home. That you have everything you expect and more. Make sure to visit us again the next time you are in town, to check out our completed renovations which should... More

Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 3, 2014

The hotel was under renovation when we arrived (March 31, 2014). The signs inside the hotel confused us, because they mention the construction as preparation for construction in fall 2014. The pool wasn't open, the fitness wasn't either and it didn't seem likely they open up soon. Since we arrived late and left early in the morning, this was no... More

Was this review helpful? Yes 1
Sanket D, Manager at Holiday Inn Express Birmingham, responded to this review

Our hotel is under renovation as you could see, we should be completed by the end of April 2014, and our pool in full working order. More

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Additional Information about Holiday Inn Express Birmingham

Address: 260 Cahaba Valley Road, Pelham, AL 35124-1363
Phone Number:
Location: United States > Alabama > Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Birmingham 2.5*
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Also Known As:
Holiday Inn Express Birmingham Hotel Pelham
Holiday Inn Pelham
Holiday Inn Express Pelham
Pelham Holiday Inn

34 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
STAY SMART at the Holiday Inn Express Pelham/Riverchase. Our goal is to meet and exceed your expectations with Southern Hospitality and clean, well-kept facilities. Start your day with a complimentary Express Start Breakfast, including our Famous Cinnamon Rolls and Smart Roast Coffee. The hotel features 81 well appointed, non smoking interior guest rooms, High Speed Wireless Internet, 1400 square feet of flexible meeting space, fitness room, coin laundry and indoor heated swimming pool. If that s not enough we also offer a complimentary workout at the deluxe Power House Gym.Here in Pelham/Riverchase we sit at the foot of beautiful Oak Mountain State Park, which has a golf course, fishing, and petting zoo. The hotel is also adjacent to the Verizon Wireless Amphitheater which features today s hottest entertainers. We are also located near the exclusive Balantree Golf Course.After a long day you can relax at one of our local restaurants which include O Charleys, Applebee s, and 2 Pesos. We are also within walking distance of many favorite fast food restaurants. ... more   less 
Number of rooms
81

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