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All 11 Pelham hotels

Hampton Inn & Suites Birmingham/Pelham

2.5 of 5 Hotel   |   232 Cahaba Valley Rd, Pelham, AL 35124
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81%
Ranked #3 of 11 Hotels in Pelham
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Becky052 Thomasville, Georgia
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128 reviews from our community

Traveler rating
    68
    36
    13
    6
    5
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40
28
6
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thomasville, Georgia
Top Contributor
124 reviews 124 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Since we have visited this hotel in the past, we decided to use it as a stop over from south Georgia to Memphis. The staff have always been very helpful and friendly. This time Cody was outstanding. He was very thoughtful. In the afternoon they offered a complimentary wine/beer happy hour which was new since our previous visit. Will most... More

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Valley Mills, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel was most comfortable; staff very helpful and courteous; the breakfast bar could do with additional food items and more attention should be paid to the temperature of the hot food items. The hotel is very accessible to the interstate and the surrounding area is beneficial to the business traveler.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate guest feedback as it helps us know what we are doing well and what we need to improve. I have shared your comments about the breakfast bar with our team and we will certainly be correcting the temperature of our food items to ensure that the hot items are... More

OKC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything went according to plan, nothing unpleasant to offer. I guess this text block needs a minimum of 200 characters to successfully submit the survey. I think this additional paragraph satisfies that requirement.

Review collected in partnership with Hampton

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BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for staying with us and for your recent review. We appreciate your staying with us and look forward to your next stay at our hotel. More

Raleigh
Top Contributor
60 reviews 60 reviews
51 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Except for the lobby, the place is in need of a renovation big time. Rooms have not been updated in years. We checked in at 6 pm and the AC had not been running since 11 AM as they are on motion sensors. Makes sense from a cost savings standpoint but when it takes 6 hours for your room to... More

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BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your reecent review of our hotel. We appreciate guest feedback as it helps us measure our performance and idecntify areas that may need improvement. The hotel recently underwent a major lobby renovation and is proud to have the completed lobby avaialble for guest use. The rooms will be renovated this Fall in phases...one floor at a time... More

Jacksonville, Florida
Top Contributor
59 reviews 59 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I like this hotel. When we find ourselves traveling through Birmingham, AL, this is our hotel of choice. We have stayed there several times. We traveled from Jacksonville, FL heading to Clarksdale,MS. We have had good service every time we stayed in this hotel. We were traveling with our daughter and her two children. We had two... More

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BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We take guest feedback very serviously and appreciate your comments. Thank you for staying with us and we look forward to your next stay with us. More

Tuscaloosa, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We were attending a show at Oak Mountain Amphitheater and decided to stay overnight since we live about 50 miles away. This location was perfect since it's walking distance to the venue. The desk clerk who checked us in was very nice and friendly and told us how to get to the trail behind the hotel to enter the venue.... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We are glad you enjoyed your stay and we look forward to your next stay with us. More

1 review
1 of 5 stars Reviewed August 8, 2014

We booked this hotel through Expedia because we're from Chicago. We were in Alabama to put my father in-law to rest. After the funeral later that night the hotel experienced a two hour power outage. After about an hour or so, no one checked on us so my husband went to the front desk and was offered ice cream, what!!!... More

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BhamSalesdirector, Public Relations Manager at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We do... More

Bossier City, United States
2 reviews
5 of 5 stars Reviewed July 31, 2014

As we see it!!! Finding the turn-in to the Inn may be a little tricky. A sharp eye or a smart phone will solve this minor problem For ever dollar in cost you will receive every penny back in service, accommodation and facilities plus a tasty breakfast too boot We have stay in many Hampton Inns over the years therefor... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you very much for your recent review of our hotel. We ceratinly take great pride in providing excellent service and product to our guests and we are pleased to receive feedback such as yours. Thank you again for staying with us and we look forward to your next stay with us. More

United States
1 review
5 of 5 stars Reviewed July 28, 2014

I had to search quite a bit for a hotel room big enough for our family of 6. Most places only allow a maximum of 5 but this room was AWESOME! It was the biggest hotel room we've ever seen and it was clean and comfortable. Breakfast was great and my kids loved hanging out in the lobby area of... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your choosing to stay with us and we hope to see you again in the future! More

Millbrook, United States
2 reviews
5 of 5 stars Reviewed July 27, 2014

I always stay at this hotel when in town for concerts, etc...Staff is always friendly, rooms are always clean and the breakfast is awesome! My first choice when coming to Pelham, Al. I would highly recommend this hotel to anyone looking for a place in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your reiew of our hotel. We appreciate your staying with us and look forward to your next stay with us. More

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Additional Information about Hampton Inn & Suites Birmingham/Pelham

Address: 232 Cahaba Valley Rd, Pelham, AL 35124
Phone Number:
Location: United States > Alabama > Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham/Pelham 2.5*
Number of rooms: 85
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Also Known As:
Hampton Inn & Suites Birmingham/Pelham Hotel Pelham
Hampton Inn And Suites Birmingham/Pelham
Hampton Inn Pelham
Pelham Hampton Inn

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