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Hampton Inn & Suites Birmingham/Pelham

#4 of 11 Hotels in Pelham
Certificate of Excellence
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232 Cahaba Valley Rd, Pelham, AL 35124
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Hampton Inn & Suites Birmingham/Pelham
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Hampton Inn & Suites Birmingham/Pelham
Review This Hotel

160 reviews from our community

Traveler rating
    85
    45
    18
    7
    5
See reviews for
54
36
6
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Broken Arrow, Oklahoma
Contributor
17 reviews 17 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We always choose hampton inn. Comfortable and clean, excellent breakfast. Nice overnight stop. Staff friendly and attentive. One small complaint though, which was no big deal, was the gravy was very salty and peppery which made it hard to eat. Otherwise nice selection of food. Would recommend for a weary traveler.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback and comments about the gravy will be shared with our breakfast team members. Thank you for staying with us and we hope to see you again soon. More 

Delran, United States
1 review
4 of 5 stars Reviewed 1 week ago

We chose this hotel because I was familiar with the Hampton chain, it didn't disappoint. Nice lobby, clean, room very nice. Only problem was key card for room seemed to deactivate every second day during our stay, frustrating.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and I have shared the feedback about the key cards with our team so that we may find the reason for the activation issues. Thank you again for staying with us and we look forward to your next stay with us. More 

Asotin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I would stay here any time I am in Birmingham. Very helpful with the bill and all staff were very professional. Would be great if the area unique food and entertainment opportunities be provided at check-in.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and will certainly take your comments into consideration. Great idea! More 

Springfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly. We requested a roll-away and they gave us a pack-and-play. We requested to have this changed and with a friendly voice and less than 10 minutes they delivered what we needed with a smile. The breakfast was great! We have allergies and staying overnight for our family of 6 with Dairy and Gluten allergies we felt... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

Atlana, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean and nice hotel. As always the Hampton Inn exceeded my expectations. From staff friendliness to clean room and bathroom. I plan to return this this hotel this week for another business meeting using one of the conference rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback and look forward to your next stay with us! More 

Savannah, Georgia
1 review
3 of 5 stars Reviewed 5 weeks ago

Decent rooms, comfortable bed, but DO NOT stay here if you are not guaranteed a top floor. I requested one, but was put on the second floor and have a bunch of noisy stomping children above me. Will not make that mistake again!

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BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for staying with us and leaving a review on TripAdvisor. I apologize that your experience was anything less than satisfying. I especially would like to apologize if some of our guests were rowdy during your stay. Our main concern is for all our guests to have a comfortable and restful stay. I sincerely regret you had to go... More 

Ozark, Missouri
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 14, 2015

This Hampton Inn was wonderful as they all are. Staff were helpful and courteous. Hotel was clean, great furnishings, great breakfast. This particular one is in a great locations with good restaurants close by. Only negative is that slamming doors were extremely loud and woke us up.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your review of our hotel. We appreciate your choice to stay with us. I have shared your comments with our team and we will be addressing the door closing issue. Again thank you for staying with us. More 

Senior Contributor
31 reviews 31 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 6, 2015

From now on when we must travel to UAB Hospital, we will stay here (20 minutes from UAB) and commute to the clinic and hospital. This hotel is clean, the people are very helpful and friendly, they allowed us to leave one car for two days, to avoid parking fees for two cars at UAB. I accidentally left my pillow,... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

Toronto
Top Contributor
85 reviews 85 reviews
25 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed February 1, 2015

Well run hotel, very clean throughout, new cable line up – excellent place to stay. Very friendly and helpful staff. Also had a manager’s cocktail hour (Wednesday & Thursday 5:30 – 7:00PM) – free beer! A Definite 5 of 5 on my list. Plenty of restaurants in the area with one just outside the door. Good WiFi, spacious room, comfortable... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay at our hotel. More 

San Diego, California
Contributor
17 reviews 17 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 31, 2015

I have stayed here several times during business trips. It is away from the city itself but close enough to be convenient. It is located off-set from the main street meaning not much street noise. There are a few restaurants/bars within walking distance and a fast food place right next to it. The hotel lobby and adjoining breakfast area was... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and we look forward to your next stay with us. Thank you for the feedback! More 

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