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All 11 Pelham hotels

Hampton Inn & Suites Birmingham/Pelham

2.5 of 5 Hotel   |   232 Cahaba Valley Rd, Pelham, AL 35124
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Hampton Inn & Suites Birmingham/Pelham

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Ranked #2 of 11 hotels in Pelham
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
William E. S Alpharetta, United States
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105 people have reviewed this hotel

Traveler rating
    56
    30
    10
    5
    4
See reviews for
33
22
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Alpharetta, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel. It is very close to shops, restaurants and I65. We chose this location because it is close to friends in Pelham, Alabaster and to events we attended in SW Birmingham and Downtown Birmingham. We usually stay at Hampton Inns because we are pleased with the quality of the rooms, the price and service no... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback as it helps us measure our performance and allows us to find areas for improvement. Thank you for your comments and we look forward to your next stay with us. More

1 review
5 of 5 stars Reviewed 2 weeks ago

From the time I called to the late night check in everyone was friendly and helpful. Our room was clean and the bed was really comfortable. There was a hearty breakfast available with lots of variety and was available til 10:00. I would definitely recommend stopping here.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. Guest feedback help us measure our performance and we certainly appreciate your comments. Thank you for staying with us and we look forward to your next stay with us. More

Panama City Beach, Florida
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

hotel needs upgrading in the worst way.. but the service provided by the personnel who work there makes up for any disappointment in dated furnishings.. the front desk personnel are excellent.. we dealt with Cody, primarily -- who was helpful, knowledgeable -- a real people person.. the rooms are fresh and clean-- and were comfortable.. the location of the hotel... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your review of our hotel. We appreciate your feedback. The hotel just went through a lobby and public area remodel last year and guestrooms are going through remodel this year. Again, thank you for your feedback and we look forward to your next visit to our hotel. More

Franklin, OH, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this location 3 to 4 times over the last 10 years. On the plus side the front desk people were EXTREMELY helpful and made me feel welcome and genuinely like a guest. Wonderful staff. On the other hand I had some equipment problems with the bathroom toilet, the television and cooling system. Very unusual based on... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. Consistency is extremely important to us and I am sorry you did not find this stay equivalent to previous stays with us. We will cetainly look into the issues you had and address those with our team. Rest assured, your next stay will be consistent with the stays previous to this... More

ELKTON, KY
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Room was very clean. Hotel staff was friendly and helpful. If we come back to this area we would probably stay here again. Breakfast area was clean and well stocked with food. Price of hotel was fair. Bed was comfy with extra pillow.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate the feedback and believe that guest feedback is the best way for us to measure our performance in meeting or exceeding guest expectations. Thank you for staying with us and we look forward to your next stay with us. More

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

What a fantastic hotel, but mostly because of the staff. The gentleman on night staff was beyond accommodating & made sure I had everything I needed for an enjoyable stay. The food for breakfast & afternoon appetizers was delicious & something to look forward to! I will definitely stay here whenever I'm in the area!

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We are committed to providing excellent service and product and are always reassured by feedback such as yours. Thank you for staying with us and we look forward to your nest stay with us. More

Cookeville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Traveling to Tennessee from Florida, we were near Birmingham when traffic came to a halt. Being tired we decided to stop at Hampton Inn at the Cahaba Valley Road exit and we weren't disappointed. From the helpful desk clerk at check-in to the clean, quiet room, to the great breakfast, everything exceeded my expectations.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you very much for your recent review of our hotel. We pride ourselves in providing excellent service and product and feedback such as yours assures us that we are meeting our guest expectations. Again thank you for staying with us and when your travels again bring you to our area, we hope you will choose us again. More

Hueytown,Alabama
1 review
4 of 5 stars Reviewed March 6, 2014

Hampton Inn in Pelham,Alabama is a good place to stay.The check-in and check-out time was good.The breakfast that was served was appetizing.The room was very clean and the front desk service(wake-up call) was great also.The bedding was excellent and very cozy.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your review of our hotel. We appreciate the feedback as it helps us measure our performance. Thank you for staying with us and we look forward to your next stay with us. More

Houston, Texas
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 1, 2014

This is a classic Hampton. If you need a stop and want to know what you are getting. However, with so many options a mile up the road for a simialr price I'd keep on driving. The lobby has been updated, but the rooms are in need of TLC. The evening manager's reception was okay with some basic appetizers, wine... More

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback as it helps us measure our performance and identify areas for improvement. Food quality is extremely important to us. I will share your comments about the managers reception and breakfast with our staff and will certainly make the necessary changes. Again, thank you for your feedback. When... More

Urbandale, United States
1 review
4 of 5 stars Reviewed February 28, 2014

We had a very enjoyable time at the Hampton Inn and it was very convenient with it's location to get on the main highways to travel to our destinations in and around Birmingham. My only criticism would be that they closed the complimentary breakfast a little early rather than fill us the food bins. They definitely were not prepared for... More

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appeeciate guest feedback as it helps us measure our performance and look for opportunities for improvement. I will share your comments about the breakfast bar with our staff and will make adjustments. Thank you again for your comments and we look forward to your next stay with us. More

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Additional Information about Hampton Inn & Suites Birmingham/Pelham

Also Known As:
Hampton Inn & Suites Birmingham/Pelham Hotel
Hampton Inn And Suites Birmingham/Pelham
Hampton Inn & Suites Birmingham/Pelham Hotel Pelham
Hampton Inn Pelham
Pelham Hampton Inn
Address: 232 Cahaba Valley Rd, Pelham, AL 35124
Phone Number:
Location: United States > Alabama > Pelham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 hotels in Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham/Pelham 2.5*
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