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Hampton Inn & Suites Birmingham/Pelham

#2 of 11 Hotels in Pelham
Certificate of Excellence
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232 Cahaba Valley Rd, Pelham, AL 35124
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Hampton Inn & Suites Birmingham/Pelham
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Hampton Inn & Suites Birmingham/Pelham
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184 Reviews from our TripAdvisor Community

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Traveler rating
    100
    52
    19
    8
    5
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59
44
7
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
  • All months
    (184)
  • Mar-May only
    (49)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (39)
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Double Springs, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We chose this hotel so that we could walk to Oak Mountain to attend a concert. It was perfect. It was super clean and comfortable. The only complaint that I would have is that it was a little pricey (which was because of the fact that it was an event weekend) However it was worth it....

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

Starkville, Mississippi
Level Contributor
237 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My room had a ceiling fan. It worked fine, I just don't remember the last time I have been in a Hampton Inn room with a ceiling fan. A more important point -- I am unsure if this hotel has been renovated, or is still being worked on. It looks like new or recent paint and wallpaper, and there is... More 

Was this review helpful? Yes 1
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate guest feedback as it helps us identify areas for improvement. You are correct in the fact that the rooms were recently painted and the lobby just completed a full renovation. The hotel corridors and rooms will be getting new carpeting and that project has already begun. We should see... More 

Barre, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

My iPad was stolen from my room and the manager did not help at all, actually implying he didn't know I had an IPad so therefore I was just out of luck. I was at the hotel for 4 nights, it was in y room every day, but stolen the last day. When I reported it to the night clerk... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. I sincerely apologize for the experience you had at our hotel. We take theft very seriously and do not tolerate that from any of our team members. I am sorry that our manager did not provide you with the sincerity due to you in this case and I have forwarded your... More 

Easley, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

AC unit is on motion detector. Rooms can get hot and uncomfortable during the night. At times you actually have to get out of bed for the motion detector to pick up any movement. Might be better if motion detector was more sensitive but being hot at night is not a good thing for me.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. I will be sure to share your AC comments with our management team so that the necessary adjustments can be made. Again, thank you for staying with us and we hope to see you again soon. More 

Millbrook, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel numerous times while attending concerts at the amphitheater which is within walking distance, big plus. The staff is always very helpful and nice, the rooms have always been top notch, clean, and so far have not had any problems. Definitely recommend staying here!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

Hamilton, MS
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Walking distance to Oak Mountain Amphitheatre. Clean rooms and friendly service. I would definitely stay there again. Perfect for anyone going to a concert at the Oak Mountain Amphitheatre!! Ceiling fan in the room was an added bonus!

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

Centerville, OH
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night on our way to Destin, FL. We paid under $100 including tax which seems rare for a Hampton Inn, so we were happy with the price. The room was comfortable although some of the furniture was a little worn. Staff was friendly. The breakfast was fine with good selections. The negative was noise in the... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback and thank you for staying with us. We hope to see you again soon. More 

New Palestine, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We try to stay in Hampton Inn's when traveling because of their amenities and value. This Hampton was new and very well kept. The room spacious and comfortable. There was a complementary evening social hosted by the manager and breakfast was good as always. We plan to stay there on our next trip to Florida.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and we hope to see you again soon. More 

Midland City, United States
Level Contributor
122 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed June 22, 2015

This was a nice hotel to visit with easy highway access & easy access to Birmingham from an adjacent area. Jon & Cody the staff attendees for the two days I was there were extremely helpful in many cases. They also have a nice reception in the evenings at this particular Hampton with snacks, wine, beer, etc. available from 5:30... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. I apologize for the complications experienced due to the use of the booking outlet. I have forwarded your comments to our company operations director as i do agree with you that there should be an easier way to receive the points and credits for honors stays. Thank you for sharing your... More 

smithton, il
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 17, 2015

Left some clothing and came back on our way back home and some of the items were missing. The General manager said "it's not a perfect world", so make sure you don't leave anything. The system that is set up for missing items needs to be changed or more oversight.

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your feedback. I have shared your comments with our team and we are considering a modification in our lost/found system. Thank you for staying with us. More 

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