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Hampton Inn & Suites Birmingham/Pelham

2.5 of 5 232 Cahaba Valley Rd, Pelham, AL 35124
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Certificate of Excellence 2014
Hampton Inn & Suites Birmingham/Pelham
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Hampton Inn & Suites Birmingham/Pelham
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144 reviews from our community

Traveler rating
    76
    40
    16
    7
    5
See reviews for
49
32
6
38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cookeville, Tennessee
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were traveling from Tennessee to Florida and were getting tired and decided to stop in Pelham, AL for the night. Without reservations we were concerned that we might not get a room. We were able to get a good room for a reasonable rate and were treated with respect. The complimentary breakfast was a great start the next morning.

Review collected in partnership with Hampton

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1 review
2 of 5 stars Reviewed 6 days ago NEW

Registered, ate locally, ready to relax and watch some tv. TV channels were a mishmash and not the channel we wanted. Would not adjust bill beyond our military discount. Told we could check out at no charge, so that's what we did. Shouldn't have to pay $90 plus when the wallpaper is peeling off wall and mold under the sink... More 

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Pelham, AL, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The only 24-hour news outlet available on the TV was Fox News. If you want something other than Fox's version of "Fair and Honest" forget about it. No CNN, no MSNBC. The hotel itself was okay, typical of the Hampton Inns, where we frequently stay. But the pure political statement made by the television selections available was inappropriate, in my... More 

Review collected in partnership with Hampton

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BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We are currently updating our contract with the cable company to include a much wider array of channels/stations for our guest. This change will be effective immediately. We hope you will return soon. More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this Hampton Inn at least twice and have had good experiences each time. I found it a good value for the money I paid. The room was comfortable and had a fridge and a microwave, which is helpful. The staff is also friendly and helpful. It is a little hard to find the driveway entrance from... More 

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BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

Alabama
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had read other reviews from other places that said this place was hard to see and figure out how to get into. Well, they weren't wrong. We arrived about 6pm (November 2014 so it's completely dark by 6pm local time). No lights on the building lit, no lights lit under the pull through. No lights lit up on the... More 

Was this review helpful? Yes 1
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the unfriendly service and for the other issues and frustrations you experienced. I will promptly take the steps... More 

Mobile, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel 2 other times-this time tried the more expensive large Jacuzzi room--had trouble with drain holding water, door lock malfunctioned, and a few bugs were on the curtains and lampshade will probably not go back to this one

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate guest feedback as it helps us measure our performance and identify areas for improvement. I am sorry to hear that you did not experience our normally excellent service and product quality during this stay as you had previously done. I have shared your comments with our team and we... More 

Pensacola, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 9, 2014

Our family stayed for a weekend. It was our first experience with Hampton Inn. We stayed in a suite which was very spacious as well as clean. The front desk was excellent, offering extra pillows and blankets up front. The breakfast selection included several choices for coffee which was nice. The hotel is located within 5 minutes from Oak Mountain... More 

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay at our hotel. More 

Minneapolis, MN, United States
2 reviews
5 of 5 stars Reviewed November 8, 2014

Hampton Inns are a well known and predictable Hilton subsidiary chain. As with others, this Hampton Inn provided a comfortable and convenient stay with clean rooms, in room technology, and a satisfactory buffet breakfast. Have used this facility several times on prior visits to the area and will again in the future

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next stay with us. More 

Sumter, SC, United States
1 review
4 of 5 stars Reviewed October 26, 2014

This Hampton is in a perfect location. I was able to get to my customers each morning, afternoon without dealing with a lot of traffic. This location is great also with great restaurants and shopping very close by.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

Thank you for your recent review of our hotel. We appreciate your staying with us and look forward to your next visit. More 

Marietta, United States
1 review
5 of 5 stars Reviewed October 26, 2014

The room was very comfortable and clean. The breakfast was very nice. Everyone was helpful and kind. We arrived late and I was worried that our room would have been given away but they saved it for us. We enjoyed our stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
BhamSalesdirector, Director of Sales at Hampton Inn & Suites Birmingham/Pelham, responded to this review

thank you for your recent review of our hotel. We are glad you enjoyed your stay and we look forward to your next stay with us....we'll save you a room. More 

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Additional Information about Hampton Inn & Suites Birmingham/Pelham

Address: 232 Cahaba Valley Rd, Pelham, AL 35124
Phone Number:
Location: United States > Alabama > Pelham
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Birmingham/Pelham 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn & Suites Birmingham/Pelham Hotel Pelham
Hampton Inn And Suites Birmingham/Pelham
Hampton Inn Pelham
Pelham Hampton Inn
Hotel Style:
#2 Business Hotel in Pelham
#4 Family Hotel in Pelham

26 photos of this hotel

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