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Baymont Inn & Suites Ozark

#3 of 6 Hotels in Ozark
Certificate of Excellence
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1360 Highway 231 South, Ozark, AL 36360 (Formerly Jameson Inn Ozark)
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Baymont Inn & Suites Ozark
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Ranked #3 of 6 Hotels in Ozark
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Allan C Ira twp, Mi, 48023
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140 reviews from our community

Traveler rating
    72
    40
    18
    7
    3
See reviews for
68
34
12
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ozark
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed at this Baymont last year, 3/19/14, because it had a good location and a handicap accessible room. Last year the room was good enough and we reported that the toilet was not securely bolted to the floor and therefore wobbly. This year, 3/21/15, I asked if the room was clean when I made reservations. We were assured it... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
Baymont I, Manager at Baymont Inn & Suites Ozark, responded to this review

Dear Guest, I would like to start by aplogizing for your bad encounter at our hotel, our number one priority is providing a comfortable and relaxed stay for our guests. I would like to address some of your issues that you encountered and fix them, we do offer a tea to our guests it is a black de-caffinated tea that... More 

Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I traveled with my parents to attend my aunt's 70th birthday party. Stayed at Baymont and was very pleased. Clean rooms, nice service. Room 112 did have a problem with the drain in the tub. Reported it to front desk. Would stay here again if we visit the area. When I called to reserve the rooms, the... More 

Was this review helpful? Yes
Baymont I, Manager at Baymont Inn & Suites Ozark, responded to this review

Mrs. Fry Thank you so much for taking the time to leave your kind words on here about our hotel, I am pleased you enjoyed your stay with us. I did have our maintenance man fix the drain issue in the room in question as well. We extend another invite for you to stay with us again, maybe on another... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

TripAdvisor recommended this hotel based upon many factors including price. George took my phone reservation and was extremely professional and kind. Stephanie at the front desk when we arrived was helpful with a wonderful attitude(She deserves a pay raise George)....had a great stay and would recommend this hotel for all travel needs....Thank you Both!!!

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Baymont I, Manager at Baymont Inn & Suites Ozark, responded to this review

Mr. Bill Thank you so much for leaving your wonderful comments about our hotel and your stay with us, I am pleased you enjoyed your stay here and I would like to extend another invitation for you to stay again, as we enjoyed you staying very much. I will definitely pass along your kind words to Stephanie about her work... More 

Gilbertsville, Kentucky
1 review
5 of 5 stars Reviewed February 8, 2015

On our way from Kentucky to Florida, we always spend our one night on the road at this hotel. We have found it to always be clean and the staff very friendly and accommodating. I would highly recommend it. All other Baymont Inns that we have stayed at have been equally nice.

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Baymont I, Manager at Baymont Inn & Suites Ozark, responded to this review

Mrs. Mary Lou On behalf of the Baymont Staff here I want to thank you for your continued patronage with us every year. I am so pleased my staff could make you feel right at home as we strive in excellent customer service. We hope to see you again very soon Mrs. Mary Thanks George More 

Cordova, Alabama
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2015

While looking at the reviews of several hotels in the area plus the cost, we decided to make this Baymont our choice. We are glad we did. The staff was so helpful and polite. They answered all of our questions! The room was clean and tidy! The bed was comfortable! Hubby said it was to hard for him but I... More 

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Baymont I, Manager at Baymont Inn & Suites Ozark, responded to this review

Mrs. Gragg, Thank you so much for your kind words about our hotel on Tripadvisor, your reviews are what keep us motivated and striving for excellence in our brand. Without your input we wouldn't have the knowledge to make our guests stays better and better. I am so glad your husband enjoyed our dreamium beds and the breakfast was up... More 

Albertville, Alabama, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2015

We had reserved a room for a Friday to come visit my mother-in-law who was in the hospital, but unfortunately she passed on Wednesday. We went to the hotel and they allowed us to go ahead and get our room. They were very accommodating! Friendly staff!!! Also our check out was 11 am and we had 4 hours until the... More 

Was this review helpful? Yes 1
Baymont I, Manager at Baymont Inn & Suites Ozark, responded to this review

Mr Bobby, I am so glad you enjoyed your stay with us, on behalf of the Baymont staff we are sorry for your loss. It was a pleasure to help you in your biggest time of need, You have an open invitation to stay with us again very soon and we look forward to seeing you again. Sincerely, George More 

2 reviews
3 of 5 stars Reviewed January 9, 2015

We came through to see my newest grandbaby for Christmas and stopped in to rest on the way. The room was clean, and bed relatively comfortable. The person who checked me in was very courteous and nice. The only problem I had was while we were packing up there was a very rude and obnoxious housekeeper yelling profanities on her... More 

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Baymont I, Manager at Baymont Inn & Suites Ozark, responded to this review

Dear guest, Thank you very much for leaving your informative review with us, as I'm so glad you enjoyed your stay with us I also want to apologize for the issues you incurred with our housekeeper. I want you to be Aware we have since restaffed numerous housekeepers for this such reason. I invite you to give us another try... More 

Athens, Georgia
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 22, 2014

We came thru again after visiting family and everything was as always "awesome"!! We have been staying here for years and as always very friendly staff and the manager is always smiling and never fails to greet us when we come in the door. We will never stay anywhere else. Thanks again for a wonderful stay.

Was this review helpful? Yes
Baymont I, Manager at Baymont Inn & Suites Ozark, responded to this review

Jen, Thank you so much for the lovely review of the hotel, as always we love having you as our guest and look forward to future stays with us very soon. Thank you so much More 

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