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Comfort Inn

2.0 of 5
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138 Elm St., Oxford, AL 36203
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Comfort Inn
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Ranked #13 of 19 Hotels in Oxford
A recent review
3 of 5 stars reviewed 4 weeks ago
6sandytoes0 Ferrum
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30 reviews from our community

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    7
    5
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ferrum
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Room is a bit larger than most hotel rooms w/ two double beds. Bathroom is roomy. Shower curtain is 3-4" too short and water floods floor when taking a shower. Breakfast is the same thing each morning - scrambled eggs, sausage links (low quality - Armour brand), bagels, variety of cereals, juices, yogurt and more. Most of the staff is... More 

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Mobile, Alabama
1 review
3 of 5 stars Reviewed February 22, 2015

When I went to check in it was after 9 so the doors were locked, so I used the "night window." The lady who checked me in must have been new, she kept calling someone asking them how to check me in. She told me the total and I gave her cash and she came back saying she didn't have... More 

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Troy, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 15, 2014

Checked a LOT of different places for our Alabama Trip with my brother and sisters.Motel won out price wise and we arrived and had an enjoyable check in and had a two night stay in room # 115.The room was clean and the only complaint there is the front door to the room needed weather stripping around the door as... More 

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Linda0860, General Manager at Comfort Inn, responded to this review

Dear CrBrooks1950, I’m sorry we did not provide you with a great experience during your recent stay on hope you will accept my sincerest apologies. Your satisfaction is very important to us and we appreciate your feedback about the hotel. Your comments will help us to improve the overall experience for our current and future guests. We hope you will... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 14, 2014

Good room and just at the price I would pay. Clean although I accidentally hit something under the edge of the bed with my foot that turned out to be a can of whipped cream. Oookkkkkay... When using a plug by the nightstand I noticed the plug receptor was missing the cover. Maybe a safety concern for some people. I... More 

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Linda0860, General Manager at Comfort Inn, responded to this review

Dear "Mr." Thank you very much for sharing your experience. I am terribly sorry about finding a can of whipped cream under the bed and I will be using your comments to highlight the importance of checking all areas of the guest rooms. Thank you for your complements regarding our breakfast attendant, she is the glue that holds us all... More 

1 review
4 of 5 stars Reviewed October 13, 2014

Did not check any place out. Rode in on my motorcycle after about 8 hours on the road, first one I came to. The clerk was very attentive, and knowledgeable about the area, explained everything and was very nice. Room is nice flatscreen on the wall coffee everything you could expect for the price.

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Linda0860, General Manager at Comfort Inn, responded to this review

Dear Richard V, Thanks so much for sharing your comments and 4 star rating of our hotel. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again. More 

Kansas City, Missouri
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 5, 2014 via mobile

this place was okay. The floor seemed to be moist the entire time, and dirty, but the room was otherwise very clean. It was very quiet for my entire stay. The parking lot was very difficult to drive through in a truck.

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Linda0860, General Manager at Comfort Inn, responded to this review

Dear Kate A, Thanks for staying with us and sharing your recent experience here. I'm sorry for the discomfort you encountered regarding the carpet being moist and hope you will accept my apologies. We appreciate your compliments about the service we provide and hope you will be our guest again soon. Sincerely, Linda Taylor, GM More 

Virginia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2014

The hotel was very nice and super clean, this includes the bathroom. The hotel location is nothing fancy, so this hotel/room was a great surprise! The continental bfast was very good. It had a simple variety with both hot and cold foods (like eggs, waffle, cereal, bagels, etc.) that i feel had something for everyone. The price was around $65... More 

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Linda0860, General Manager at Comfort Inn, responded to this review

Dear Gabriella C. Virginia, Thank you so much for taking the time to write and post your comments. I will be sure to share your kind words with the rest of the team here, and give them the positive recognition they all deserve. I do hope you will be back so that we can serve you here again. Sincerely, Linda... More 

Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 25, 2014

Host at front desk was very pleasant and helpful. Walked into room 216 a non smoking room and it smelled clean and was clean. Very surprised about how nice the room really was. It had a hair dryer that was not mentioned but was lacking a refrigerator and microwave which was listed, but we did not say a word due... More 

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Linda0860, General Manager at Comfort Inn, responded to this review

Dear Darren M, Thanks so much for sharing your comments and 5 star rating of our hotel. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again. Sincerely, Linda Taylor, GM More 

Contributor
17 reviews 17 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 12, 2014

Stopped here over night because it is the half way point to Oxford MS. It was a pretty nice room, clean , and bed was comfortable. The breakfast in the morning was kind of lacking and bland but was OK. All in all the stay was just OK, I think we would stay here again.

Was this review helpful? Yes
Linda0860, General Manager at Comfort Inn, responded to this review

Dear Rockycfa, I’m sorry we did not provide you with a great experience during your recent stay on hope you will accept my sincerest apologies. Your satisfaction is very important to us and we appreciate your feedback about the hotel. Your comments will help us to improve the overall experience for our current and future guests. We hope you will... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 21, 2014

For $65.00 a night I expect stained carpets, scuffed walls, outdated decor, and small televisions, and this place did not disappoint!! All of the above were well represented. What I don't expect are a broken bathroom ceiling fan hanging precariously over the toilet, a used bar of soap in the shower, stench of smoke in a non-smoking room, a dirty... More 

Was this review helpful? Yes
Linda0860, General Manager at Comfort Inn, responded to this review

Dear LouisianaFoodMan: I really appreciate you taking the time to share your anger and disappointment with your recent stay. I want to again personally apologize for the disappointment you now have with our hotel and the Comfort Inn brand. I assure you that this is not typical of our hotel and I am very concerned about the issues you have... More 

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