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Holiday Inn Express Anniston / Oxford

#4 of 19 Hotels in Oxford
Certificate of Excellence
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160 Colonial Drive, Oxford, AL 36203
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Holiday Inn Express Anniston / Oxford
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Holiday Inn Express Anniston / Oxford
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74 Reviews from our TripAdvisor Community

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Traveler rating
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    18
    5
    2
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (14)
  • Jun-Aug only
    (25)
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Dallas, Texas
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was convenient to I-20. Easy on and off. Nearby restaurants. Hotel was clean. Internet speed was horribly slow. Bed linens were old and rough. Charged for a pet deposit that I doubt anything will be done special to the room....

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear Wayne S, I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed here while my daughter had a baby in the nearby hospital. It was a nice sweet and nice friendly people. You do here road noise from I20 so be prepared for that. But other than that it's a nice place and served the purpose for what we needed to be close by my daughter. I'd stay there again.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear Tracy C, Congratulations on the new addition to your family, and thanks for taking the time to write and post your review. I'm glad that we were able to accommodate you and that you were pleased with the service and accommodations here. We endeavor to deliver an excellent guest experience to every guest, and we appreciate your compliments. I... More 

Albuquerque, New Mexico
Level Contributor
75 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We've stayed at many Holiday Inn Express locations in the past, and at this one we got a king size room even though we booked very short notice. I was really surprised at how large the room was! It felt like a luxury hotel and we really appreciated that. As with most HIE's, the bedding was clean, comfortable and we... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear Dorothy M, Thanks for taking the time to write and post your nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

Birmingham, Alabama
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed May 29, 2015

The Holiday Inn Express (H.I.E.) in Oxford is always the same quality experience that you come to expect on a regular basis. There are never any unexpected, unwanted surprises here. The whole team from management to staff is focused on making your stay a pleasant experience. The parking is always safe and adequate. Everyone is friendly, courteous, and helpful. H.I.E.... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear Larry D, Thank you very much for your many visits and for posting another wonderful review. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We look forward to welcoming... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 21, 2015 via mobile

Hotel is clean and well maintained would stay here any chance I get. Staff is very friendly and helpful. Best hotel at this exit. Every Tuesday night the hotel had a mangers reception with free beer and pizza for all guests staying at the hotel what a great deal!!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear Kebrand, Thank you very much for writing and posting your nice review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. I hope we can welcome you back and serve you here again.... More 

Arkansas
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 28, 2015

Stayed for one night. Typical HIE. It is located near other hotels and across from Logan"s Steakhouse. Nice indoor pool area. My problem was noise from other people in parking lot. Also housekeeping started very early with routine cleaning.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear MVHArkansas, Thank you very much for your loyalty to the Holiday Inn family of hotels, and for taking the time to write and post your detailed review of our hotel. I'm glad you know you can count on us for excellent service and clean and comfortable stay. I'm sorry you about the noise from other guests and apologize for... More 

Anniston, Alabama
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed January 28, 2015

At the last minute, we decided to just "get out of the house" for New Year's Eve and Day, so we looked for a place locally with two main requirements: My wife needed a hot tub and I needed a TV for football! We found both, with a very comfortable bed in a mini suite with kitchenette to boot, and... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear Steve C, Thanks for choosing our hotel for your recent stay-cation here in Oxford. I am proud to share with you that it is our passionate and dedicated team who continuously strive to deliver to our guests everything they desire so their time with us is uniquely special. I will personally pass on your kind words to all the... More 

Midlothian, Texas
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 13, 2015

Easy to check in with reservation. Room key and paperwork were ready when I got there. Hotel was clean and inviting. Front desk and lobby are small. Easy to find our room. Room was spacious and clean. Indoor pool/hot tub area was very large and well lit. Pool was clean and hot tub was a relaxing temp. Bathroom was well... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear David W, Thank you for taking the time to write and submit your comments regarding your stay at our hotel. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business and your compliments. I hope we can welcome you back and thank you in person soon. Sincerely, Ken Jacobs Guest Relations More 

Arkansas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 30, 2014

Stayed 1 night. The room was clean We stayed in a handicap adjoining room. The only 2 complaints were that the cleaners they use make the floors extremely slippery on the elevators and lobby. The cleaner they use also is over powering with lemon scent. This was bothering my nose. I would definitely stay there again

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear JustMe2002, Thanks for staying with us and posting your candid comments. We value specific and timely feedback from our guests, and I will share your review with our team. We will review our procedures and revise them if necessary so we can improve our guest experience. I hope you will continue to let us know how we are doing... More 

North Carolina, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed December 19, 2014

After having an awful experience at a Hampton in in La., the night before, we decided to try Holiday Inn. All staff members we encountered were very polite, helpful, and accommodating. The room was clean and even a bit larger than expected. The breakfast was great in the morning. Everything at the breakfast bar was kept clean and tidy. We... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Holiday Inn Express Anniston / Oxford, responded to this review

Dear Stacy G, Thank you for taking the time to write and submit your great review of our hotel.We strive to provide our guests with the best in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your business look forward to welcoming you back and serving you here again. Sincerely, Ken... More 

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