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Hilton Garden Inn Orange Beach Beachfront

3.0 of 5 23092 Perdido Beach Blvd, Orange Beach, AL 36561
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Certificate of Excellence 2014
Hilton Garden Inn Orange Beach Beachfront
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Hilton Garden Inn Orange Beach Beachfront
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542 reviews from our community

Traveler rating
    258
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    81
    35
    19
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Garden Inn Orange Beach Beachfront
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Wetumpka, Alabama
Top Contributor
201 reviews 201 reviews
49 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed August 22, 2011

We checked into the hotel early afternoon on a Sunday, and it was slow. The desk checked us into the type room we reserved (oceanside), and they greeted us with the Hilton Club Member Bag. There's 2 bottles of water and some area coupons in the bag. We stay at HGI quite often, because most are new and are well... More 

Was this review helpful? Yes 1
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Thank you for taking your valuable time to bring this to our attention. Cleanliness of our facility is a priority to our staff, and I would like to ensure that we have taken steps for this to never be an issue. Our chief engineer has arranged for additional garbage pick ups and has power washed and sanitized this area. He... More 

eva,alabama
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2011

Super friendly,helpful staff(full of tips for fun&eats)! Awesome view of the pool& the beach from the balcony! Fresh clean room&hotel! Wonderful breakfast buffet! Can't wait to go back!

Was this review helpful? Yes
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Mrs. Puckett, Let me personally thank you for your kind words. It was a true honor to welcome your family to our hotel and earn your loyalty. It is our true passion to create a guest experience that will exceed every expectation. Each member of our team is dedicated to customer service and compliments like these, reinforce our commitment to... More 

Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 16, 2011 via mobile

Great location, the rooms & decor seems outdated especially with boxed tvs, tiny bathroom-one person at sink at a time. Nice fridge & microwave in room. Pool is too shaded if you are wanting a tan. Staff is very friendly & courteous.

Was this review helpful? Yes
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Thank you BrittanyD for taking the time to post your review of our Hotel. We value each of our guest's responses and are always looking for opportunities to improve our facility. Each of our rooms feature a microwave and refrigerator, both popular ammenities with our guests. We are happy to announce that we have purchased flat screen televisions, for all... More 

Nashville, Tennessee
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 7, 2011 via mobile

We stayed at the Hilton because my husband has honor points and he is always about racking up. However it was not as impressive as I had expected for the price we would gave paid without the points. The breakfast was amazing. The location and pool very good. The rooms were also good. BUT next time we will be trying... More 

Was this review helpful? Yes
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Thank you for taking time to post your review. As Hilton Honor members, I would like to personally thank you and your husband for your loyalty to the Hilton brand. We are always striving to improve the experience of our guests and have many projects in the works to enhance our hotel. For example, new flat screen televisions and armoirs... More 

Rogersville, Alabama
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2011

Nilla at the front desk was most helpful :) We enjoyed the breakfast and had a very relaxing stay. Stayed on the beach and rented the beach lounge chairs and umbrella. It was a nice 4 day getaway for me and my husband :)

Was this review helpful? Yes 1
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Thank you for the kind words and choosing to relax with us. Nilla is truly an amazing member of our team and I will personally pass on your compliments to her. Our team works very hard for our guests each and every day, so your review is very appreciated. We look forward to welcoming you back to our Hotel very... More 

Austin, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 3, 2011

We paid a premium price for a beach front room, but this is not a premium hotel. Rooms were adequately furnished, yet somewhat dated. Cleanliness and quality was a huge problem on our stay. We found a number of problems with our room. There was trash from previous guests under the bed. Nothing says clean and quality like Gatorade bottles,... More 

Was this review helpful? Yes
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Thank you so much for bringing your experience to my attention. First, let me express our sincere appologies from myself and our entire staff. Please let me assure you that these are not our standards and I have personally addressed your concerns with Rosemary, our Executive Housekeeper, and her staff. We are dedicated to ensuring each and every guest enjoys... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 2, 2011

The staff was very nice and let us check in early. The hotel was very old and had no air conditioning in the hallways. Our room was very clean. The pool was very disappointing (small) and crowded. The pictures we saw before booking were a little deceptive. We could hear room doors near us opening and closing. The beach and... More 

Was this review helpful? Yes 1
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Thank you very much for taking time to offer your thoughts on our Hotel. We strive every day to ensure that each and every guest has an amazing experience. We are so pleased that we could offer you the opportunity to check in early. We are taking steps to improve our facilities in order to ensure a great stay for... More 

Daphne, Alabama
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2011

A friend booked this hotel for me as I live in China. I thought another impersonal beach hotel at peak season. To my surprise, this small beach hotel had the friendliest, most helpful staff I have encountered in a long time. I am an international traveler and found the service here to rival international 5 star hotels. The sincerity of... More 

Was this review helpful? Yes 1
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Please let me offer my sincere gratitude for taking time to provide your valualble feedback. I am so pleased that, as an international traveler, you received service comparable to 5 star hotels. Our staff dedicates themselves to providing an "experience" to our valualbe guests through exceptional customer service. Your comments reinforce the hard work of all of our staff and... More 

hoover al
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2011

This was one of the best trips ever. Never been to Orange Beach before. Stay was from July 14 - July 17. As mentioned before, the staff were all very courteous and accommodating - this goes for the front desk staff, the breakfast wait staff, the maintenance guys and cleaning staff. We needed a plunger late at night, called the... More 

Was this review helpful? Yes 1
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Please let me personally thank you for the kind and encouraging comments about our property. We are so pleased that you chose to stay with us on your very first trip to Orange Beach. Our staff works extremely hard to ensure that each and every guest experiences exceptional customer service, so it is great to hear compliments about our staff.... More 

Little Rock, Arkansas
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 12, 2011

I stayed using HHonors points and got 2 rooms both with queen beds. The first night they weren't adjoining rooms but the staff was able to get the last 6 nights adjoining even though they indicated the hotel was booked. The staff were all very courteous and accommodating - this goes for the front desk staff, the breakfast wait staff,... More 

Was this review helpful? Yes 2
HGIOB, General Manager at Hilton Garden Inn Orange Beach Beachfront, responded to this review

Thank you very much for your candid and informative response. We really appreciate you taking valuable time to offer us much apprciated feedback. We are always striving to improve the stay experieces for our valued guests. We are so please that you received exceptional customer service, from our entire staff, during your stay. It is my personal goal that each... More 

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Additional Information about Hilton Garden Inn Orange Beach Beachfront

Address: 23092 Perdido Beach Blvd, Orange Beach, AL 36561
Phone Number:
Location: United States > Alabama > Orange Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Orange Beach Beachfront 3*
Number of rooms: 137
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Also Known As:
Hilton Garden Inn Orange Beach Beachfront Hotel Orange Beach
Hilton Orange Beach
Hilton Garden Beachfront Inn Orange Beach
Orange Beach Hotels
Orange Beach Hilton
Hotel Style:
#2 Romantic Hotel in Orange Beach
#3 On the Beach Hotel in Orange Beach
#4 Family Hotel in Orange Beach

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