We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phoenix West

Certificate of Excellence
23972 Perdido Beach Blvd, Orange Beach, AL 36561
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Phoenix West
Professional photos View all
Browse nearby
Phoenix West
Phoenix West
Phoenix West
Write a Review

82 reviews from our community

Traveler rating
    51
    22
    3
    5
    1
See reviews for
59
2
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (14)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (6)
All months
Memphis, Tennessee, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Great condos. Clean, well decorated, indoor and outdoor pools, kiddie pools water slide , lazy river and most importantly directly on the sugar white sand beaches. Love sitting on the balcony and listening to the waves ! Never ending fun and relaxation. Great for all ages

Was this review helpful? Yes
Ridgeland, Mississippi
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Rented unit 1403 for a week for Spring Break. It's important to note that each unit is usually privately owned and thus will be decorated and maintained differently. The overall complex and common areas are well-maintained and very clean. Not overly decorated, not fancy but neat simple and clean. There is an indoor pool, outdoor pool and lazy river with... More 

Was this review helpful? Yes 1
Birmingham, Alabama
Top Contributor
56 reviews 56 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Beautiful condo. Unit 1059 VRBO is very nice. Comfortable but top of the line also. The lazy river is so nice and relaxing. Two big pools, inside and outside. The beach area was not raked and cleaned everyday, however, and to me, that was disappointing. Not sure if the responsibility is that of the beach service or the Phoenix West... More 

Was this review helpful? Yes 1
Brownstown
Top Contributor
63 reviews 63 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 14, 2015

I recently visited family who were renting unit 604. The beds were so-so on comfort; fairly hard and pillows were thick and heavy, but tolerable for a week. The tile had just been laid before they arrived, so the whole place was fairly dusty. It had been cleaned, but still lots of dust. The kitchen had most anything you would... More 

Was this review helpful? Yes
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you for leaving us a review, Beth T. We are always looking to improve our customers' experiences and appreciate all the feedback we receive. Each of the condos in Phoenix West are individually owned so we'll be sure to pass along your comments regarding the bedding and balcony seating suggestions, to the owners. We hope you and your family... More 

Alpharetta, Georgia
Top Contributor
60 reviews 60 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 5, 2015

Stayed in unit #2002 between the holidays. Very nice unit. High ceilings, granite, stainless appliances, high end furniture and decor. Large master bath with dual-head walk-in shower. 55" screen in living area with Dish. Large balcony with floor-to-ceiling windows, outdoor dining table and two loungers. 2-stack is one of the more private balconies. Off season, so none of the crowded... More 

Was this review helpful? Yes 1
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you for your review, Tim_Satterfield. Your feedback is appreciated! We are pleased to hear you enjoyed your condo stay and look forward to seeing you again! Brandi Brett/Robinson Social Team More 

Baton Rouge, Louisiana
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 17, 2014

Nice place. Our 10-year-old loved the lazy river even more than the pool. Lucked out with beautiful weather and water. The only problem is that when you have 28 floors full of people it makes for a crowded beach, river and pool area. Had a problem with our air conditioning and someone was there to look at it in about... More 

Was this review helpful? Yes 3
Mobile, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 4, 2014

We stay at the Phoenix West a couple of times a year and are never disappointed! It is a great place for a family vacation. I have young kids that absolutely love the lazy river and the slide. Once you arrive, you don't have to leave. You look out of your condo at beautiful beaches and have plenty to do... More 

Was this review helpful? Yes 2
saltillo, ms
2 reviews
4 of 5 stars Reviewed September 3, 2014

The condo was actually a 3 bedroom, 3 bath unit but they rented it to us as a 2 bedroom, 3 bath unit and locked off one of the bedrooms. The unit was very spacious and nicely furnished on the 14th floor. The condo had all the amenities plus the lazy river and a water slide which our 2 year... More 

Was this review helpful? Yes
st louis, mo
Contributor
11 reviews 11 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 1, 2014

We rented a 4 bedroom condo for 4 couples. We loved it. The furnishings were nice and loved the wall decorations. It was a beautiful and spacious condo. The deck had very comfortable furniture! Loved the pool and lazy river and the slide! We were all like little kids going down it! Our bed was a little lumpy and another... More 

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 23, 2014 via mobile

We love Phoenix west. Pool & lazy river are awesome!! The pool is perfect for small kids. My 2 year old LOVED it. The adults really enjoy the water slide! Check in is quick & easy. Staff is friendly. We've stayed in 2 different condos- both beautiful. Can't wait to go back!

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (54)
Viewed
Pool/beach area (8)
Viewed
Hotel & grounds (5)
Viewed
View from room (6)
Viewed
Room/suite (13)
Viewed
Family/play areas (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (35)
Viewed
Hotel & grounds (1)
Viewed
Family/play areas (1)
Viewed
Room/suite (4)
Viewed
Other (29)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question