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Phoenix West

4.0 of 5 23972 Perdido Beach Blvd, Orange Beach, AL 36561
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Certificate of Excellence 2014
Phoenix West
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Phoenix West
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Phoenix West
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80 reviews from our community

Traveler rating
    50
    21
    3
    5
    1
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58
2
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0
Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham, Alabama
Top Contributor
56 reviews 56 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful condo. Unit 1059 VRBO is very nice. Comfortable but top of the line also. The lazy river is so nice and relaxing. Two big pools, inside and outside. The beach area was not raked and cleaned everyday, however, and to me, that was disappointing. Not sure if the responsibility is that of the beach service or the Phoenix West... More 

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Brownstown
Top Contributor
56 reviews 56 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently visited family who were renting unit 604. The beds were so-so on comfort; fairly hard and pillows were thick and heavy, but tolerable for a week. The tile had just been laid before they arrived, so the whole place was fairly dusty. It had been cleaned, but still lots of dust. The kitchen had most anything you would... More 

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brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you for leaving us a review, Beth T. We are always looking to improve our customers' experiences and appreciate all the feedback we receive. Each of the condos in Phoenix West are individually owned so we'll be sure to pass along your comments regarding the bedding and balcony seating suggestions, to the owners. We hope you and your family... More 

Alpharetta, Georgia
Top Contributor
56 reviews 56 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 5, 2015

Stayed in unit #2002 between the holidays. Very nice unit. High ceilings, granite, stainless appliances, high end furniture and decor. Large master bath with dual-head walk-in shower. 55" screen in living area with Dish. Large balcony with floor-to-ceiling windows, outdoor dining table and two loungers. 2-stack is one of the more private balconies. Off season, so none of the crowded... More 

Was this review helpful? Yes 1
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you for your review, Tim_Satterfield. Your feedback is appreciated! We are pleased to hear you enjoyed your condo stay and look forward to seeing you again! Brandi Brett/Robinson Social Team More 

Baton Rouge, Louisiana
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 17, 2014

Nice place. Our 10-year-old loved the lazy river even more than the pool. Lucked out with beautiful weather and water. The only problem is that when you have 28 floors full of people it makes for a crowded beach, river and pool area. Had a problem with our air conditioning and someone was there to look at it in about... More 

Was this review helpful? Yes 2
Mobile, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 4, 2014

We stay at the Phoenix West a couple of times a year and are never disappointed! It is a great place for a family vacation. I have young kids that absolutely love the lazy river and the slide. Once you arrive, you don't have to leave. You look out of your condo at beautiful beaches and have plenty to do... More 

Was this review helpful? Yes 2
saltillo, ms
2 reviews
4 of 5 stars Reviewed September 3, 2014

The condo was actually a 3 bedroom, 3 bath unit but they rented it to us as a 2 bedroom, 3 bath unit and locked off one of the bedrooms. The unit was very spacious and nicely furnished on the 14th floor. The condo had all the amenities plus the lazy river and a water slide which our 2 year... More 

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st louis, mo
Contributor
11 reviews 11 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 1, 2014

We rented a 4 bedroom condo for 4 couples. We loved it. The furnishings were nice and loved the wall decorations. It was a beautiful and spacious condo. The deck had very comfortable furniture! Loved the pool and lazy river and the slide! We were all like little kids going down it! Our bed was a little lumpy and another... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 23, 2014 via mobile

We love Phoenix west. Pool & lazy river are awesome!! The pool is perfect for small kids. My 2 year old LOVED it. The adults really enjoy the water slide! Check in is quick & easy. Staff is friendly. We've stayed in 2 different condos- both beautiful. Can't wait to go back!

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

We rented a four bedroom for my husband and me, our 3 year old and both sets of our parents. Everyone had a room and EVERYONE was happy with the condo and its amenities. We were worried about the elevators (25th floor) but never waited more than a few minutes. Time of year (back to school in progress) helped. Staff... More 

Was this review helpful? Yes 1
Belle Chasse, Louisiana, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 4, 2014

Our family spent five days on the 6th floor of the Phoenix West. The four bedroom/four and a half bath condo was very tastefully decorated. It met all of our expectations, plus more. The view was awesome. Brett/Robinson Vacation Rentals did a great job of scheduling our trip and taking care of us. The lazy river was an added bonus.... More 

Was this review helpful? Yes 1
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Additional Information about Phoenix West

Address: 23972 Perdido Beach Blvd, Orange Beach, AL 36561
Location: United States > Alabama > Orange Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Phoenix West 4*
Number of rooms: 225
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Also Known As:
Phoenix West Hotel Orange Beach

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