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Phoenix West

Certificate of Excellence
23972 Perdido Beach Blvd, Orange Beach, AL 36561
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Phoenix West
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (17)
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Harahan, Louisiana, United States
2 reviews
3 of 5 stars Reviewed yesterday NEW

We stayed on the 19th floor for July 4th holiday. Even tho we had a 3 bedroom unit, we were only allowed 2 parking passes AND we had to pay $22 each for the passes, which is a first in the 20+ years we've been going to the beach and seemed quite chintzy, esp considering what it costs to rent... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our family came to Orange Beach for the first time in several years. We normally stay in a house. This year we stayed at Phoenix West on 23rd floor. We had an awesome view from all 4 bedrooms. We had plenty of space. The kids loved the lazy river, water slide, and the pools. Adults loved the work out room... More 

Was this review helpful? Yes 1
Heber Springs, Arkansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 26, 2015

We have been staying with Brett Robinson for more than a decade. However, considering our recent stays in unit 702 at Phoenix West, I will seriously consider another management company when making plans for our next visit. I have had to call for housekeeping immediately upon arrival the last 2 years due to filthy bathrooms: black mold in toilets, soap... More 

Was this review helpful? Yes 5
Lafayette, LA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2015

We stayed for 5 nights in a 3 bedroom condo. It was quiet, beautiful, affordable and fun. There was more than enough room and it was nice to have a condo with enough seating for everyone. The views are amazing. The parking is easy. The lazy river is worth coming back for. The only drawback was the tons of rental... More 

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Milton, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

I and many other Wellness Advocates attended an event for doTerra Empower Retreat April 2015. I was very pleased with their meeting room that accommodated close to 200 people. The condo's were so gorgeous, like being at home setting with all the things you needed to make your stay complete. Everything was clean, the view was awesome and the building... More 

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Memphis, Tennessee, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 18, 2015

Great condos. Clean, well decorated, indoor and outdoor pools, kiddie pools water slide , lazy river and most importantly directly on the sugar white sand beaches. Love sitting on the balcony and listening to the waves ! Never ending fun and relaxation. Great for all ages

Was this review helpful? Yes 2
Ridgeland, Mississippi
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

Rented unit 1403 for a week for Spring Break. It's important to note that each unit is usually privately owned and thus will be decorated and maintained differently. The overall complex and common areas are well-maintained and very clean. Not overly decorated, not fancy but neat simple and clean. There is an indoor pool, outdoor pool and lazy river with... More 

Was this review helpful? Yes 2
Birmingham, Alabama
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 22, 2015 via mobile

Beautiful condo. Unit 1059 VRBO is very nice. Comfortable but top of the line also. The lazy river is so nice and relaxing. Two big pools, inside and outside. The beach area was not raked and cleaned everyday, however, and to me, that was disappointing. Not sure if the responsibility is that of the beach service or the Phoenix West... More 

Was this review helpful? Yes 3
Brownstown
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 14, 2015

I recently visited family who were renting unit 604. The beds were so-so on comfort; fairly hard and pillows were thick and heavy, but tolerable for a week. The tile had just been laid before they arrived, so the whole place was fairly dusty. It had been cleaned, but still lots of dust. The kitchen had most anything you would... More 

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brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you for leaving us a review, Beth T. We are always looking to improve our customers' experiences and appreciate all the feedback we receive. Each of the condos in Phoenix West are individually owned so we'll be sure to pass along your comments regarding the bedding and balcony seating suggestions, to the owners. We hope you and your family... More 

Alpharetta, Georgia
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed January 5, 2015

Stayed in unit #2002 between the holidays. Very nice unit. High ceilings, granite, stainless appliances, high end furniture and decor. Large master bath with dual-head walk-in shower. 55" screen in living area with Dish. Large balcony with floor-to-ceiling windows, outdoor dining table and two loungers. 2-stack is one of the more private balconies. Off season, so none of the crowded... More 

Was this review helpful? Yes 3
brett_robinson_al, Manager at Phoenix West, responded to this review

Thank you for your review, Tim_Satterfield. Your feedback is appreciated! We are pleased to hear you enjoyed your condo stay and look forward to seeing you again! Brandi Brett/Robinson Social Team More 

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