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Phoenix West

Certificate of Excellence
23972 Perdido Beach Blvd, Orange Beach, AL 36561
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1 room 1 guest
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Phoenix West
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited Orange Beach in August 2015. It was a family group with 6 adults and a toddler. We stayed in unit 1009. This is a very nice condo! There are 4 bedrooms and each has their own bathroom. Their is a half bath in the hallway. The unit was very big and clean. There is a laundry room with... More 

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Dallas, Texas
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The 4-bedroom units on the east and west sides are the best as far as being able to see something from every room. The overall cleanliness of the condo building itself was pretty good. However, the cleanliness of our particular unit left a lot to be desired. Maid service had to be summoned to make it acceptable. Lazy River was... More 

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Mobile, Alabama, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at Phoenix West the past 3 years...We love it..Rooms are large and roomy. We enjoy the lazy river, zero entry pool, hot tubs, indoor pool, fitness room. walking on the beach is a plus... all condos are gulf front. chair rentals and umbrellas are available...variety of restaurants close by. plus a walmart. plenty to do makes for... More 

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Morse, Louisiana
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Phoenix West was an enjoyable place to stay! Loved the lazy river!! Our condo was very large and comfortable! The keypad on the door eliminated a lot of hassle that other condos have! Not having to carry a key or fob was a plus for us! The teenagers could come and go easily!! It was family friendly , relaxing, quiet... More 

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Nashville, Tennessee
Level Contributor
181 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Chances are if you are going to an Orange Beach condo it will be one of the Phoenix buildings managed by Brett Robinson Agency. I have rarely experienced a company with poorer communications and customer service on the phone, but one you get to the condo, they were fairly attentive. The buildings are moderately maintained although some condos are better... More 

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tcpierce, Owner at Phoenix West, responded to this review

Some condos are more updated than others. Staying on the lower floors can help with elevator waits and may cost more because of that. More 

Nixa, Missouri
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great place for families. It has something for everyone--indoor pool, outdoor pool, lazy river, water slide, and the beach. The only reason I didn't rate it 5 was the elevator situation. There or 28 or so floors and 4 elevators. However, they are extremely slow causing lots of waiting especially on the days most people arrive, which... More 

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Metairie, Louisiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 29, 2015

We love having the lazy river as well as direct access to the Gulf. The indoor and outdoors pools were nice as well. Only problem with the complex is that they only had 4 elevators for the entire facility. You always had to wait for an elevator.

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Birmingham, Alabama
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 27, 2015

The complex overall is very nice. We came at a very busy time so the pool and lazy river were crowded but still enjoyable. The wait for an elevator was extremely long. We stayed in unit 1506 and the ceiling and fan above the master bath toilet were molded. There was mold in the master shower as well. The shower... More 

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Monroe, Louisiana
1 review
5 of 5 stars Reviewed July 26, 2015

We had four generations stay at the Phoenix West for our family vacation, and there was a little for everyone. The kids lived at the pool, lazy river, and slide. I loved being at the gulf. We had the best weather, very calm waves, and clear water during our stay. My parents and grandparents enjoyed it all. There were a... More 

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Sharpsburg, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2015

Excellent! It was like being at home minus the beach. This was an upscaled condo. Every room had a bathroom with shower plus one in the hall. It was very nice and lots of space to eat breakfast or lunch inside or outside on the balcony. Very family oriented place. The price might be a factor in the family atmosphere.... More 

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