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Phoenix West

Certificate of Excellence
23972 Perdido Beach Blvd, Orange Beach, AL 36561
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Phoenix West
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92 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (92)
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Metairie, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We love having the lazy river as well as direct access to the Gulf. The indoor and outdoors pools were nice as well. Only problem with the complex is that they only had 4 elevators for the entire facility. You always had to wait for an elevator.

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Birmingham, Alabama
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

The complex overall is very nice. We came at a very busy time so the pool and lazy river were crowded but still enjoyable. The wait for an elevator was extremely long. We stayed in unit 1506 and the ceiling and fan above the master bath toilet were molded. There was mold in the master shower as well. The shower... More 

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Monroe, Louisiana
5 of 5 stars Reviewed 5 days ago NEW

We had four generations stay at the Phoenix West for our family vacation, and there was a little for everyone. The kids lived at the pool, lazy river, and slide. I loved being at the gulf. We had the best weather, very calm waves, and clear water during our stay. My parents and grandparents enjoyed it all. There were a... More 

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Sharpsburg, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent! It was like being at home minus the beach. This was an upscaled condo. Every room had a bathroom with shower plus one in the hall. It was very nice and lots of space to eat breakfast or lunch inside or outside on the balcony. Very family oriented place. The price might be a factor in the family atmosphere.... More 

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Metamorfosi, Greece
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

To begin, if you rent a condo in excess of 2 bedrooms, you're only allowed 2 cars to park on property. So, if you have 3 families staying in a larger condo on aite, someone will have to park 6 miles away at the rental agency's parking lot in Gulf Shores. This especially sucks big time because every flipping time... More 

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Harahan, Louisiana, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed on the 19th floor for July 4th holiday. Even tho we had a 3 bedroom unit, we were only allowed 2 parking passes AND we had to pay $22 each for the passes, which is a first in the 20+ years we've been going to the beach and seemed quite chintzy, esp considering what it costs to rent... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our family came to Orange Beach for the first time in several years. We normally stay in a house. This year we stayed at Phoenix West on 23rd floor. We had an awesome view from all 4 bedrooms. We had plenty of space. The kids loved the lazy river, water slide, and the pools. Adults loved the work out room... More 

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Heber Springs, Arkansas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 26, 2015

We have been staying with Brett Robinson for more than a decade. However, considering our recent stays in unit 702 at Phoenix West, I will seriously consider another management company when making plans for our next visit. I have had to call for housekeeping immediately upon arrival the last 2 years due to filthy bathrooms: black mold in toilets, soap... More 

Was this review helpful? Yes 6
Lafayette, LA
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 14, 2015

We stayed for 5 nights in a 3 bedroom condo. It was quiet, beautiful, affordable and fun. There was more than enough room and it was nice to have a condo with enough seating for everyone. The views are amazing. The parking is easy. The lazy river is worth coming back for. The only drawback was the tons of rental... More 

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Milton, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

I and many other Wellness Advocates attended an event for doTerra Empower Retreat April 2015. I was very pleased with their meeting room that accommodated close to 200 people. The condo's were so gorgeous, like being at home setting with all the things you needed to make your stay complete. Everything was clean, the view was awesome and the building... More 

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