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All 17 Orange Beach hotels

Fairfield Inn & Suites Orange Beach

2.5 of 5 Hotel   |   3111 Loop Road, Orange Beach, AL 36561
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83%
Ranked #3 of 17 Hotels in Orange Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 10, 2014
Jason W Orange Beach, Alabama
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213 reviews from our community

Traveler rating
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    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fairfield Inn & Suites Orange Beach
See the most recent reviews
Orange Beach, Alabama
1 review
5 of 5 stars Reviewed August 10, 2014

My husband and I stayed at this Hotel and we couldn't ask for a better experience. The staff was amazing! Clean rooms and very convenient location. Great breakfast everything was fresh. We will definitely go back to this Marriott.

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Quincy, Illinois
Contributor
20 reviews 20 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

We booked this through Hotels.com. Our Room had a great view with a balcony. The Kids loved the hotel. The hotel is clean and quiet and close to the beach. A shuttle is provided back and forth from the beach. There is a Dollar General, and mini Walmart close by in case you need anything. This will be my go... More

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Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 4, 2014

After reading some of the reviews on here (after I'd already booked) I got a bit nervous. Our first day was just a bit rocky, somehow our room was missed by housekeeping, after a day at the beach we returned to unmade beds (which, honestly, I don't care about) and no clean towels (this one was a bummer!). The front... More

Was this review helpful? Yes 1
Sumter, South Carolina
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 29, 2014

My husband and I traveled to Orange Beach for a combo business / pleasure trip and chose this location because it is the only Marriott hotel close to the beach. He stays at Marriott's exclusively when he travels for work and we try to stay at them when we go somewhere as well. Typically the hotels, staff, housekeeping, etc are... More

Was this review helpful? Yes 7
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Kacy E, Thank you for taking the time to review our hotel. We take your feedback, good and bad, as constructive criticism and we will address the issues you encountered. We value you as a loyal Marriott member and strive to accommodate your requests. It is difficult to upgrade and make changes to reservations during our busy summer season... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed July 27, 2014

We have stayed in many hotels around the world and this hotel had one of the nicest, most helpful staffs I have encountered. The front desk called the room within 30 minutes of checking in to make sure everything in the room was satisfactory. The dining manager, Chris, went out of his way to find me a plate and mug... More

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Prattville, Alabama
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 26, 2014 via mobile

We have stayed here on several occasions in the past and were pleased, our most recent stay was a less than pleasant one. The hotel itself is nice (a few areas showing age, but nothing horrible). The location is decent as well, it's not on the gulf, but it's close enough and it's location reflects in the price. Where this... More

Was this review helpful? Yes 5
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Joey S., It is our goal to provide an enjoyable stay for every guest that stays at our hotel, especially our loyal Marriott Reward members. Upgrades are not always available and are difficult to get during our busy season. You did request an upgrade at check-in and you received one, it just wasn’t the upgrade you wanted. We also... More

Louisa, Virginia
Top Contributor
62 reviews 62 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 26, 2014

We thought this hotel fit the bill. Nice and helpful staff and nice views from the rear over looking the bayou. Good breakfast sausage eggs cereal, oatmeal, pastries, and of course the southern staple, grits. Wish it was closer to the beach but they do run a golf cart shuttle. We opted to drive a 1/2 mile down the beach... More

Was this review helpful? Yes 1
Ferris, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 24, 2014

I personally do not know what the hype is about Orange Beach or Gulf Shores is. Never been, don't have to go back again. The hotels website is misleading, it does not show you the retirement community behind it. It also does not show you the fence in front of the hotel. The suites acclaim they can accommodate up to... More

Was this review helpful? Yes 3
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Shelia J, It is our main goal for each and every guest to have a memorable experience while staying with us here in Orange Beach. We regret we did not meet or exceed your expectations. All Marriott hotels are smoke free. We have designated smoking areas and those areas are in close proximity to the building. I understand it... More

Austin, Texas
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2014

The cleaning staff was super nice, however when asked about the cleaning policies, it was explained they are only given a certain number of minutes to clean each room. WOW!! What a horrible way to run a hotel! I hope management is ashamed of themselves, and that they do not in any way reprimand their staff for letting their "secret... More

Was this review helpful? Yes 2
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear kariloves2travel, Our top priority is to provide every guest with an enjoyable stay. We regret you had an unpleasant experience and we did not meet your expectations. We appreciate your compliments regarding the cleaning staff and breakfast staff. Every hotel has rules, policies and structure in order to operate a successful hotel. Take for example check in /check out... More

st.louis
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 17, 2014

THE GOOD! Upon entering the hotel floors were clean and shinny. Breakfast was good and many choices. Wonderful kitchen staff, especially Christopher and Ashley. They went out of their way to be friendly and helpful. They are certainly an asset to the Marriott family.They made sure we had everything we wanted for breakfast..In my opinion they were the best part... More

Was this review helpful? Yes 2
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear so9uladventurer, Each morning we meet with our staff to go over the events of the previous day and talk about what is going on for the new day. It is like a mini training class each morning and is a requirement of Marriott. It is our goal to continually train and teach employees the standards that are required of... More

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Additional Information about Fairfield Inn & Suites Orange Beach

Address: 3111 Loop Road, Orange Beach, AL 36561
Phone Number:
Location: United States > Alabama > Orange Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Orange Beach 2.5*
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Also Known As:
Fairfield Inn & Suites Orange Beach Hotel Orange Beach
Fairfield Inn And Suites Orange Beach
Fairfield Inn Orange Beach

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