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All 17 Orange Beach hotels

Fairfield Inn & Suites Orange Beach

2.5 of 5 Hotel   |   3111 Loop Road, Orange Beach, AL 36561
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Fairfield Inn & Suites Orange Beach
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82%
Ranked #3 of 17 hotels in Orange Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Debra W Atlanta, Georgia
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  • Reviews (200)
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200 people have reviewed this hotel

Traveler rating
    103
    62
    15
    8
    12
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78
54
4
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Any
English first
Sumter, South Carolina
1 review
1 of 5 stars Reviewed yesterday NEW

My husband and I traveled to Orange Beach for a combo business / pleasure trip and chose this location because it is the only Marriott hotel close to the beach. He stays at Marriott's exclusively when he travels for work and we try to stay at them when we go somewhere as well. Typically the hotels, staff, housekeeping, etc are... More

Was this review helpful? Yes
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We have stayed in many hotels around the world and this hotel had one of the nicest, most helpful staffs I have encountered. The front desk called the room within 30 minutes of checking in to make sure everything in the room was satisfactory. The dining manager, Chris, went out of his way to find me a plate and mug... More

Was this review helpful? Yes
Prattville, Alabama
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We have stayed here on several occasions in the past and were pleased, our most recent stay was a less than pleasant one. The hotel itself is nice (a few areas showing age, but nothing horrible). The location is decent as well, it's not on the gulf, but it's close enough and it's location reflects in the price. Where this... More

Was this review helpful? Yes 2
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Joey S., It is our goal to provide an enjoyable stay for every guest that stays at our hotel, especially our loyal Marriott Reward members. Upgrades are not always available and are difficult to get during our busy season. You did request an upgrade at check-in and you received one, it just wasn’t the upgrade you wanted. We also... More

Louisa, Virginia
Top Contributor
54 reviews 54 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We thought this hotel fit the bill. Nice and helpful staff and nice views from the rear over looking the bayou. Good breakfast sausage eggs cereal, oatmeal, pastries, and of course the southern staple, grits. Wish it was closer to the beach but they do run a golf cart shuttle. We opted to drive a 1/2 mile down the beach... More

Was this review helpful? Yes
Ferris, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I personally do not know what the hype is about Orange Beach or Gulf Shores is. Never been, don't have to go back again. The hotels website is misleading, it does not show you the retirement community behind it. It also does not show you the fence in front of the hotel. The suites acclaim they can accommodate up to... More

Was this review helpful? Yes 1
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Shelia J, It is our main goal for each and every guest to have a memorable experience while staying with us here in Orange Beach. We regret we did not meet or exceed your expectations. All Marriott hotels are smoke free. We have designated smoking areas and those areas are in close proximity to the building. I understand it... More

Austin, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The cleaning staff was super nice, however when asked about the cleaning policies, it was explained they are only given a certain number of minutes to clean each room. WOW!! What a horrible way to run a hotel! I hope management is ashamed of themselves, and that they do not in any way reprimand their staff for letting their "secret... More

Was this review helpful? Yes 1
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear kariloves2travel, Our top priority is to provide every guest with an enjoyable stay. We regret you had an unpleasant experience and we did not meet your expectations. We appreciate your compliments regarding the cleaning staff and breakfast staff. Every hotel has rules, policies and structure in order to operate a successful hotel. Take for example check in /check out... More

st.louis
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

THE GOOD! Upon entering the hotel floors were clean and shinny. Breakfast was good and many choices. Wonderful kitchen staff, especially Christopher and Ashley. They went out of their way to be friendly and helpful. They are certainly an asset to the Marriott family.They made sure we had everything we wanted for breakfast..In my opinion they were the best part... More

Was this review helpful? Yes
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear so9uladventurer, Each morning we meet with our staff to go over the events of the previous day and talk about what is going on for the new day. It is like a mini training class each morning and is a requirement of Marriott. It is our goal to continually train and teach employees the standards that are required of... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I had a great experience staying at the Fairfield Inn and Suites. The staff was wonderful and very helpful. While it is located across the road from the beach, the hotel provides a shuttle ride to the beach access area which is so incredibly nice. There are also shops right next door for easy shopping needs. The... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family stayed here for 4th of July weekend, the prices where inflated due to the holiday ( understandable) We stayed for 3 days, the first day, we didn't request room cleaning, by the second day we asked for cleaning and was hoping to come back to a welcoming clean room. We returned from our hot beach day, the beds... More

Was this review helpful? Yes 2
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Rena D, We want every guest’s stay to be memorable and feel bad when we do not meet their expectations, or ours. The issues you mentioned have been discussed with our Executive Housekeeper and housekeeping staff. It is not a standard housekeeping procedure to spot clean dirty sheets, ever. I appreciate you bringing this to our attention and apologize... More

Birmingham
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This is a very nasty hotel.. They half clean the rooms. Instead of changing sheets they took a wet rag and wiped off the stains on sheets instead of putting new sheets on. They did not vacuum... My wife has left the hotel itching all over... Run away from this hotel!!! Breakfast was powdered eggs and vegaterian sausage!!!

Was this review helpful? Yes 2
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Blessed011, It is our top priority for every guest to have an enjoyable stay and we regret you had an unpleasant experience. I have met with our Executive Housekeeper and we are investigating your issues. As a Marriott Hotel we have high standards, so we take your comments very seriously. The housekeeping issues you mentioned are not standard procedure... More

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Additional Information about Fairfield Inn & Suites Orange Beach

Address: 3111 Loop Road, Orange Beach, AL 36561
Phone Number:
Location: United States > Alabama > Orange Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Orange Beach 2.5*
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Also Known As:
Fairfield Inn & Suites Orange Beach Hotel Orange Beach
Fairfield Inn And Suites Orange Beach
Fairfield Inn Orange Beach

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Orange Beach #6 Family Hotel in Orange Beach
Hotel Class
Number of rooms
116

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