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All 17 Orange Beach hotels

Fairfield Inn & Suites Orange Beach

2.5 of 5 Hotel   |   3111 Loop Road, Orange Beach, AL 36561
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83%
Ranked #3 of 17 hotels in Orange Beach
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
so9uladventurer st.louis
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  • Reviews (195)
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195 people have reviewed this hotel

Traveler rating
    102
    61
    14
    7
    11
See reviews for
75
53
4
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Any
English first
Austin, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

The cleaning staff was super nice, however when asked about the cleaning policies, it was explained they are only given a certain number of minutes to clean each room. WOW!! What a horrible way to run a hotel! I hope management is ashamed of themselves, and that they do not in any way reprimand their staff for letting their "secret... More

Was this review helpful? Yes 1
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear kariloves2travel, Our top priority is to provide every guest with an enjoyable stay. We regret you had an unpleasant experience and we did not meet your expectations. We appreciate your compliments regarding the cleaning staff and breakfast staff. Every hotel has rules, policies and structure in order to operate a successful hotel. Take for example check in /check out... More

st.louis
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

THE GOOD! Upon entering the hotel floors were clean and shinny. Breakfast was good and many choices. Wonderful kitchen staff, especially Christopher and Ashley. They went out of their way to be friendly and helpful. They are certainly an asset to the Marriott family.They made sure we had everything we wanted for breakfast..In my opinion they were the best part... More

Was this review helpful? Yes
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear so9uladventurer, Each morning we meet with our staff to go over the events of the previous day and talk about what is going on for the new day. It is like a mini training class each morning and is a requirement of Marriott. It is our goal to continually train and teach employees the standards that are required of... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I had a great experience staying at the Fairfield Inn and Suites. The staff was wonderful and very helpful. While it is located across the road from the beach, the hotel provides a shuttle ride to the beach access area which is so incredibly nice. There are also shops right next door for easy shopping needs. The... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My family stayed here for 4th of July weekend, the prices where inflated due to the holiday ( understandable) We stayed for 3 days, the first day, we didn't request room cleaning, by the second day we asked for cleaning and was hoping to come back to a welcoming clean room. We returned from our hot beach day, the beds... More

Was this review helpful? Yes 2
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Rena D, We want every guest’s stay to be memorable and feel bad when we do not meet their expectations, or ours. The issues you mentioned have been discussed with our Executive Housekeeper and housekeeping staff. It is not a standard housekeeping procedure to spot clean dirty sheets, ever. I appreciate you bringing this to our attention and apologize... More

Birmingham
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This is a very nasty hotel.. They half clean the rooms. Instead of changing sheets they took a wet rag and wiped off the stains on sheets instead of putting new sheets on. They did not vacuum... My wife has left the hotel itching all over... Run away from this hotel!!! Breakfast was powdered eggs and vegaterian sausage!!!

Was this review helpful? Yes 2
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear Blessed011, It is our top priority for every guest to have an enjoyable stay and we regret you had an unpleasant experience. I have met with our Executive Housekeeper and we are investigating your issues. As a Marriott Hotel we have high standards, so we take your comments very seriously. The housekeeping issues you mentioned are not standard procedure... More

Baton Rouge, Louisiana
Contributor
11 reviews 11 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 17, 2014

This is truly an amazing little gem. The rooms are well equipped. The team members are so warm and friendly. It's tucked away off of the main highway, yet so close to everything. We truly enjoyed our time here.

Was this review helpful? Yes 2
Ms Gulfcoast
Top Contributor
53 reviews 53 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed June 3, 2014

We found this hotel to meet all our needs. The rooms were spacious and very clean, the bed was comfortable and the breakfast was delicious with many choices. The staff, both morning and evening, were friendly and helpful. It is centrally located with a view of a beautiful lake. It is quiet being one block off the main drag but... More

Was this review helpful? Yes 3
East Brunswick, New Jersey
Top Contributor
50 reviews 50 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 1, 2014

I stayed in this hotel for business. It is located about a block and 1/2 from the beach. It has many stores nearby where you can grab food and drink to take back to the room. The rooms have microwaves and refrigerators. The staff is very service oriented and provide you with great local suggestions. They also go the extra... More

Was this review helpful? Yes 1
Columbia, South Carolina
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed June 1, 2014 via mobile

While beds were clean, bathroom was not. Also, toilet continually stopped up. We had to call for a plunger several times & even the maintenance man came but it continually stopped up. Had to clean the toilet seat myself. Breakfast was average.

Was this review helpful? Yes
Karen C, General Manager at Fairfield Inn & Suites Orange Beach, responded to this review

Dear ABT Traveler, Thank you for taking the time to review our hotel. We regret you had an unpleasant experience while staying with us. I have gone over your comments with our Executive Housekeeper and Chief Engineer. Last month, we had a similar situation with a stopped up commode, so we called our local plumber. He came and serviced the... More

tuscaloosa
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 28, 2014

Having stayed here several times in the past I can tell you this is a very nice Hotel to stay in in Orange Beach Alabama. This is not a Beach Hotel, but it does have beach access and the hotel makes it easy to get there...two minute golf cart ride. I have never been to the beach, always here on... More

Was this review helpful? Yes 1
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Additional Information about Fairfield Inn & Suites Orange Beach

Address: 3111 Loop Road, Orange Beach, AL 36561
Phone Number:
Location: United States > Alabama > Orange Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Orange Beach 2.5*
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Also Known As:
Fairfield Inn & Suites Orange Beach Hotel Orange Beach
Fairfield Inn And Suites Orange Beach
Fairfield Inn Orange Beach

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Orange Beach #5 Romantic Hotel in Orange Beach
Hotel Class
Number of rooms
116

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