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Holiday Inn Express Hotel & Suites Opelika Auburn

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1801 Capps Landing, Opelika, AL 36804
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Holiday Inn Express Hotel & Suites Opelika Auburn
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Holiday Inn Express Hotel & Suites Opelika Auburn
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136 Reviews from our TripAdvisor Community

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Traveler rating
    85
    29
    15
    4
    3
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39
14
7
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Wentzville, Missouri
Level Contributor
126 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I were staying at this hotel as we were there to attend a wedding in Auburn. From the outside the hotel looks okay and fairly new. Inside though I think this Holiday Inn has seen a lot of traffic. The room was clean and in fairly good condition. The hallways and carpet in hallways looked worn though.... More 

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OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

JandM44, I want to thank you for a very candid review of your recent stay with us, here at the Holiday Inn Express and Suites - Opelika, AL. As the General Manager, I want all of our guests to feel like they are apart of the family and I want them to have a memorable stay - whether for business... More 

Pelham, Georgia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was very close to the mall for shopping. The service was excellent in every way. Breakfast was the next morning and a great selection of food to chose from. When we return to Al. this is my first choice to stay. Our family lives very close by.

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OpelikaHotelStaff, General Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

charlessokowski , Thank you so much your "5-STAR" review of your recent stay with us here at the Holiday Inn Express & Suites Opelika. We are ecstatic to know that you received "excellent service" throughout your entire stay. We are located minutes away from the TigerTown Shopping Plaza and local shop in the Auburn and Opelika area. We look forward... More 

jacksonville fl
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This holiday inn express was okay at best. The room was significantly smaller than other HI/express' I've stayed in(I am an elite IHG member) and the bathroom was quite outdated for what appeared otherwise to be a new hotel. The check in was a bit strange as the woman working behind the desk(checked in 6/25 at 9pm) seemed very sick... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Dear jaxfl32224, Thank you for doing business with us and for being an IHG Rewards Club member. We appreciate your comments regarding our hotel staff, this indeed inspires us more to continue what we are doing. We apologize for the not being able to deliver a good check-in experience and for not meeting your expectations with regards to your room... More 

Franklin TN
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

When we arrived for check in there was one female associate behind the desk. She did not smile or greet us. We were asked to fill out intake paperwork but she did not give us a pen. She really seemed distracted. Our keys were presented and we made our way up the 3rd floor. Our room had a view of... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Dear TNgal, Thank you for taking the time to express your thoughts and concerns. We are glad you enjoyed our breakfast selections. Thank you for noting our friendly staff despite the less than satisfactory check-in experience. It is truly regrettable to know though, that the condition of our rooms had fallen short of your expectations during your stay with us.... More 

Arabi, Louisiana
Level Contributor
163 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 14, 2015

Had a great room on the second floor, very clean, very comfortable and a great location. Hotel is in the same parking lot as a very nice Carmike Movie Theater. Directly across the interstate is plenty to do (shop) and eat. Bedding was clean and comfortable, pillows were good. A/C was excellent which is a big thing for me living... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2015 via mobile

Wonderful hotel, great staff everyone was friendly they check me and my family in quickly, housekeeping was amazing ask for extra amenities and received them right away, room was very clean, and breakfast was delicious. We will be returning

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Dothan, Alabama
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 3, 2015

This was a nice place to stay. They were booked pretty full and our room was on the first floor right behind the reception desk. I was worried we would hear all the hallway and lobby noise but we did not hear a thing. The room and bathroom were clean and breakfast area nice. All in all - this is... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Dear ready_set_go6, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with your overall hotel stay experience. It encourages our team members to work even harder and consistently delight our guests. Your patronage and support to... More 

Southern Pines, NC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 8, 2015

My husband and I Were traveling 22 hrs from our home to Texas. This hotel was the end of Day 1. We were traveling with a CAT, so we needed it to be pet friendly. I cannot say enough about our treatment. We requested a first floor room and we got it. You wouldn't believe how many times we REQUESTED... More 

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North Carolina Coast, North Carolina
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 5, 2015

Our first priority was pet friendly. Hotel also provided a first floor room per our request. Room was quiet, roomy and comfortable. Hotel grounds were clean outside and in. Very east on/off for I-20. Across freeway (less than 1 mile) was large outdoor shopping area with a large selection of restaurants and fast food establishments. All in all was a... More 

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alabama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 25, 2014

I expected a much nicer room considering this hotels is less than 5 years old. Seriously, the room was just ok. The bathroom looked nice but was really worn. The caulk was removed in several spots around the shower and there was no exhaust fan in the bathroom. We had 3 kids with us under 5 years and I was... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Opelika Auburn, responded to this review

Dear whitejk, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We are pleased to read that you have appreciated the helpful service of our staff and the breakfast selection is well to your liking. However, it is regrettable if the bathroom and air-conditioning unit fell below your expectations. We take all of... More 

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