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Hampton Inn & Suites Montgomery-Downtown

2.5 of 5 100 Commerce Street, Montgomery, AL 36104
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Certificate of Excellence 2014
Hampton Inn & Suites Montgomery-Downtown
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Hampton Inn & Suites Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown
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279 reviews from our community

Traveler rating
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn & Suites Montgomery-Downtown
See the most recent reviews
Toney, United States
1 review
2 of 5 stars Reviewed March 10, 2014

After checking in I asked the front desk clerk if I had a view and he told me yes. Upon arrival to room 803 I opened the curtains and saw lots of wet/black/mold. It was disgusting. I closed the curtains back. Then, there was multiple long strands of hair under the folded upper edge of the duvet in room 803... More 

Review collected in partnership with Hampton

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Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

Mrs. Mary, I am sorry to hear about the unacceptable guestroom quality of you recent stay at our hotel and appreciate your feedback. Please know that the health and safety of our guests is very important to us and we strive to provide our guests with 100% satisfaction. I have shared your concerns with our maintenance and housekeeping teams and... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2014

This Hampton is in a great location in walking distances of several variously priced restaurants and bars. The area is historical and the building itself is an older building beautifully restored. The staff is exceptionally welcoming and friendly. The breakfast is adequate but the beautiful lobby and large windows overlooking the area helps with the typical breakfast choices. One of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Phenix City, Alabama
Top Contributor
59 reviews 59 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 4, 2014

The location was exceptional for our purposes. We were attending a concert at the Montgomery Performing Arts Center which is right around the corner. There are many restaurants adjacent to the property and right across the street. The staff was extremely professional and courteous. The room was quite and well-appointed. The bed was comfortable and the shower was hot and... More 

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Sylvan Springs, United States
1 review
5 of 5 stars Reviewed March 3, 2014

It was an absolutely wonderful experience. The breakfast was wonderful and it was a hearty breakfast that stuck with you the rest of the day. They had hot and cold items which was nice to have a choice. The rooms were very quiet and the beds were very comfortable. Thank you!!!

Review collected in partnership with Hampton

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Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

Ms. Stefanie We are delighted to hear that you enjoyed your stay with us, especially the hot breakfast and our Cloud nine beds! We look forward to welcoming you again in the future, if your travels should bring you back to the Montgomery area. Best regards from your Hampton Inn & Suites Montgomery-Downtown Family. Respectfully, Lakresha Daniel General Manager More 

Manchester, United Kingdom
Top Contributor
97 reviews 97 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 28, 2014

Well placed hotel for visiting the main civil rights and confederacy sites in Montgomery. Has a good selection of decent restaurants in surrounding area. Rooms are comfortable and staff were helpful and courteous. Would happily stay here again if visiting Montgomery .

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Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

Thank you for choosing Hampton Inn & Suites Montgomery-Downtown during your last stay in Montgomery. We are happy that you enjoyed your stay with us, especially for mentioning our great location, as well as our customer service. Our team takes great pride in offering our guests inspiring stays. We look forward to welcoming you back soon! Respectfully, Lakresha Daniel General... More 

PELL CITY, United States
1 review
5 of 5 stars Reviewed February 14, 2014

In Montgomery for a conference and Hampton was our host hotel. It was excellent. The staff was very accomdating, the facility was perfect. our members have asked for this hampton to be our host hotel every year. The area is great with restaurants and bars within walking distance.

Review collected in partnership with Hampton

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Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

Ms. Vicki, We are delighted to hear that you enjoyed your stay, and the services provided by our staff. Thank you so much for your kind review. We look forward to welcoming you back again next year for your conference. As always we enjoy having you here! More 

Delaware, United States
1 review
5 of 5 stars Reviewed February 14, 2014

I love this hotel and stay there whenever I'm in Montgomery. It's an old hotel that's been modernized with the latest décor while still maintaining the eloquence of the past. The rooms are always clean and the staff is friendly and helpful. The location is great with wonderful top notch restaurants and nightlife right around the corner. The hotel is... More 

Review collected in partnership with Hampton

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Lakresha D, General Manager at Hampton Inn & Suites Montgomery-Downtown, responded to this review

Mr. Paul, Thank you for your nice feedback regarding your stay at our property. We are delighted to hear, that you enjoyed your stay and the services provided by our staff. Looking forward to welcoming you back again soon. Respectfully, Lakresha Daniel General Manager More 

Cleveland, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 11, 2014

We ended up with a room that we did not book because they messed up. Did not receive a phone call. Didn't know we had a different room till we opened the door to the room. Was told they messed up and there was nothing they could do. So we made it work. We booked a double bed and got... More 

Was this review helpful? Yes 1
Cleveland, Tennessee
1 review
2 of 5 stars Reviewed February 8, 2014

Shower would not get hot water was cold, also the heat would not work in the room it was very cold i do not recomend this hotel to anyone the group we was with almost all them had problems with their room

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Bay Minette, United States
1 review
5 of 5 stars Reviewed February 3, 2014

We were very excited when we saw our King Suite rooms because the price was so reasonable for a room of that size and quality. The staff was very friendly and helpful and the location was perfect for our conference across the street. At first, we were disappointed that we had not been able to get a room at the... More 

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Additional Information about Hampton Inn & Suites Montgomery-Downtown

Address: 100 Commerce Street, Montgomery, AL 36104
Phone Number:
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Montgomery-Downtown 2.5*
Number of rooms: 86
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Also Known As:
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hotel Style:
#7 Business Hotel in Montgomery
#8 Romantic Hotel in Montgomery
#8 Family Hotel in Montgomery

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