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Sleep Inn & Suites Montgomery

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5005 Carmichael Road, Montgomery, AL 36106
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1 room 1 guest
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Sleep Inn & Suites Montgomery
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55 Reviews from our TripAdvisor Community

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Traveler rating
    15
    25
    6
    7
    2
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20
13
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Atlanta, Georgia
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms were adequate and decently decorated. The sheets were clean and so was the room. No bed bugs or funny smells at my time of visit. The breakfast was very good in my opinion and had many choices to choose from. There was even sausage and eggs! Nice choice on a budget

Was this review helpful? Yes
Hansa P, General Manager at Sleep Inn & Suites Montgomery, responded to this review

Thank you for staying with us. I am gald to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. More 

wigan u.k.
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 19, 2015

We spent two nights at this hotel on our way to New Orleans, The hotel is is situated in a great location with a short ride to downtown. It's very clean, All the staff are friendly and helpful. Michael who checked us in was very friendly and knowledgeable of the local area, offering advise on places to visit and to... More 

Was this review helpful? Yes
Hansa P, Front Office Manager at Sleep Inn & Suites Montgomery, responded to this review

Thank you for taking the time to review your stay with us. We will let front desk staff know that you were pleased with his service. We hope to welcome you back again soon. More 

pascagoula,ms
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

We stayed here for a trip to visit family. This hotel is very well located in a new part of town. It has close restaurants and grocery stores. It also has nice big rooms and nice and friendly staff. The hotel is very clean. The air conditioning unit was very cold!. The breakfast was plentiful and very good. I would... More 

Was this review helpful? Yes
Hansa P, Guest Relations Manager at Sleep Inn & Suites Montgomery, responded to this review

Thank you for staying with us.I am gald to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. More 

Ormond Beach, Florida
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 29, 2015

I "borrowed" that from another review right over in the sidebar. I've stayed in Sleep Inns before, and they were always clean, decent, and a good value. A few small comments on the Montgomery location on Carmichael Rd. We were travelling with two teenagers, and said we wanted "adjoining" rooms. The rooms were next to each other, but I was... More 

Was this review helpful? Yes
Hansa P, Front Office Manager at Sleep Inn & Suites Montgomery, responded to this review

Thank you for kind review. I am glad to hear that overall your experience was positive.Thank you and look forward to seeing you soon. More 

1 review
2 of 5 stars Reviewed June 28, 2015

First, I booked through Choice Hotels which my profile says no smoking rooms. They booked us in a smoking room. Thankfully they gave us a suite upgrade. Second, the elevator was down, so all guests were taking the stairs. The fire door to the stairs is heavy and closes fast (by code). So imagine how many times the door slammed... More 

Was this review helpful? Yes
Hansa P, Guest Relations Manager at Sleep Inn & Suites Montgomery, responded to this review

I apologize that aspects of your stay were rough, but note that we will work to make sure that all future guests will have a great experience. More 

Georgia
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed June 23, 2015

The staff was very friendly & helpful. The rooms were updated & nice. Air worked wonderfully especially it being close to 100 outside. Breakfast was average hot breakfast. Kids were tired of it after 2 days. There is some "nighttime" activity from local people that happens in the hotel that should really be stopped by the manager. Shame such a... More 

Was this review helpful? Yes
Hansa P, Guest Relations Manager at Sleep Inn & Suites Montgomery, responded to this review

Thank you for taking the time to review your stay with us. We hope to welcome you back to the hotel soon! More 

memphis, tn
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 4, 2015

we stayed here on 05//02/15. The young lady that greeted us was very nice and cordial. The staff was very courteous and asked in passing if everything was ok. They seemed to care about the customer. The room was nice and the bed was comfortable. We stayed in the suite. I was expecting 2 TV's but one was fine. The... More 

Was this review helpful? Yes 2
April Y, Public Relations Manager at Sleep Inn & Suites Montgomery, responded to this review

So glad you enjoyed your stay. I will pass along to staff. Come again soon! More 

Aberdeen, Mississippi
2 reviews
2 of 5 stars Reviewed April 18, 2015

Everything was okay with this hotel since it was in a good location, and clean except that the tub and bathroom floor were so slippery that my husband fell. We contacted the front desk and he came to our room. He applied ointment, band aid and apologized. He check the bathroom area but did nothing and I was very concerned... More 

Was this review helpful? Yes
Hansa P, Manager at Sleep Inn & Suites Montgomery, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 3, 2014

My wife and I stayed one night on our way to Panama City, The room was very large, and also very clean, When we tried to turn on the TV, the remote did not work. I called the front desk and he came to my room. He could not get it to work. He said that the manager would have... More 

Was this review helpful? Yes
Hansa P, Front Office Manager at Sleep Inn & Suites Montgomery, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

ARAB, AL
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 6, 2014

This place is in walking distance to food places but the rooms are run down and the pool is hidden and had no view. It was just awful the only pleasant thing was that they were on top of things with towels and all

Was this review helpful? Yes 1
Hansa P, Front Office Manager at Sleep Inn & Suites Montgomery, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. More 

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