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Renaissance Montgomery Hotel and Spa at the Convention Center

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201 Tallapoosa Street, Montgomery, AL 36104
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Renaissance Montgomery Hotel and Spa at the Convention Center
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Renaissance Montgomery Hotel and Spa at the Convention Center
Renaissance Montgomery Hotel and Spa at the Convention Center
Renaissance Montgomery Hotel and Spa at the Convention Center
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302 reviews from our community

Traveler rating
    131
    95
    42
    16
    18
See reviews for
45
66
12
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (85)
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel and exceptional service. I recently stayed for a conference and their hospitality for the conference itself was exemplary both from what I experienced and heard from exhibitors and conference committee members, exhibitors, etc... The rooms were beautiful and very well kept. I was pleased that the small amenities like coffees, teas, etc... were consistently restocked every day that... More 

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Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. Glad you enjoyed the room amenities and was able to see a few of Montgomery's historic sites. Hope you will return in the near future. Regards. More 

Olney, Maryland
Top Contributor
330 reviews 330 reviews
59 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 1 week ago

When you walk into the large lobby, and see all the unique artwork all around you...from the urban paintings on the walls to the colorful costumes on display behind the desk...you realize this hotel clearly is making an effort to set itself apart. And they carries through to the rooms, which are very nice and incredibly clean. There was a... More 

Was this review helpful? Yes
Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. We appreciate your comments regarding the Hotel. There are several artists throughout the state of Alabama that are represented. Guests are welcomed to purchase the artwork. We hope you will return in the near future. Regards. More 

Dothan, Alabama
2 reviews
5 of 5 stars Reviewed 2 weeks ago

From the moment that we drove up to the front entrance we treated like royalty. The valets were very cheery and helpful. I did not get the names of the individuals who checked us in and out, but they were very friendly and courteous. We met one of the Security Officers named Katrina Hogan, and she was very professional, friendly... More 

Was this review helpful? Yes
Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. We appreciate your comments regarding our staff services which was read to the team. Our goal is to make each guest feel like royalty. Hope you will return when your travels bring you back to Montgomery. Regards. More 

Clearwater, Florida
Senior Contributor
26 reviews 26 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I just stayed at this property on business Sunday -Tuesday. I have traveled frequently on business and expected an above average experience. Unfortunately, the Renaissance was a let down. From our check in, the night desk clerk was unique. I am obviously being polite. She unfortunately lacks good customer service skills and has the attitude that she... More 

Was this review helpful? Yes 1
Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Montgomery Renaissance Hotel and Spa. First of all, please accept my sincere apology for the inconvenience that you encountered during your recent visit. I would appreciate the opportunity to discuss further if you would kindly leave me your contact information at (334)481-5066. Thank you for your comments as it will greatly assist us in... More 

Tuscaloosa, Alabama
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed here for a conference at the Convention Center. This hotel was very convenient for this purpose. All of the staff were exceptionally friendly. You will be greeted with a smile and a hello from all hotel staff, no matter what their individual role within the hotel is. The guest rooms are plush, and most bathrooms boast a... More 

Was this review helpful? Yes
Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. We appreciate your comments regarding our staff personnel greeting the guests with a smile and a "hello". Hope you will return in the future. Regards. More 

Detroit, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We arrived late and we asked for a upgrade, Karen by the front desk was very helpful and friendly and was willing to help out. She gave us a better room at no extra charge. I would recommend this hotel to anyone, it's a very nice hotel the room are clean and comfortable and most of all the service is... More 

Was this review helpful? Yes
Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. We appreciate your comment on our staff service. Hope you will return in the future. Regards. More 

Destin, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel for location and was not disappointed. Great view of river on10th floor in a very nice room with king bed. Huge full bathroom. Aveda bath products, my personal favorite. Very nice and very helpful employees. Parking is pay by day not bad considering in downtown area. I parked my own car rather than use valet. I... More 

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Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. Glad you enjoyed the riverview from the 10th floor and the Aveda bath products in the room. We have Aveda products in our Spa available for purchase. Hope you will return in the future. Regards. More 

Dandridge, Tennessee
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were here for the Alabama Chief Conference. Upon arrival the Hotel was very clean a bright. The valet guy's were very kind and helpful. Check in was very easy and staff were nice. Once in the room or was very clean and very roomy. The bed was extremely comfortable and slept like a baby. There was a large work... More 

Was this review helpful? Yes 1
Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. We appreciate your comments regarding the Valet Staff and your guestroom. Hope you will return in the near future. Regards. More 

Birmingham, Alabama
Top Contributor
203 reviews 203 reviews
45 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was part of a group of 50 folks who had a great weekend at this hotel. Food at the hotel restaurant was very good and the Banquet on Saturday night was very well done, As part of this group, I had occasion to meet and talk with the General Manager of the hotel and was impressed with his ability... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice hotel, but better suited for conferences and business events. (We were looking for a romantic and relaxing weekend.) The staff and valet company were excellent. The room and the bed was nice. Our incredible view of the river made it a fun way to spend a rainy weekend indoors. There are interesting restaurants nearby including Central, which we... More 

Was this review helpful? Yes 1
Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. Also thank you for your feedback, which I found to be very constructive. The artwork that we have on display is indigenous to Alabama and, as you stated, does not always blend well with the Hotel's Architecture. Very glad you enjoyed visiting HIstorical Montgomery and hope you will visit... More 

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