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Renaissance Montgomery Hotel and Spa at the Convention Center

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201 Tallapoosa Street, Montgomery, AL 36104
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Renaissance Montgomery Hotel and Spa at the Convention Center
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Renaissance Montgomery Hotel and Spa at the Convention Center
Renaissance Montgomery Hotel and Spa at the Convention Center
Renaissance Montgomery Hotel and Spa at the Convention Center
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331 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this beautiful hotel on the way to Florida. Extremely helpful staff at the front desk made sure we had a handicapped room for my daughter. They also made sure it had a beautiful river view! We enjoyed walking around the downtown area and had a delicious meal at ZuZus Italian (recommended by front desk). This hotel had live... More 

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Denver, Colorado
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel with clean rooms and friendly staff. Their rooftop pool was wonderful. On a Saturday, I would recommend more than one bartender however. The hotel was in a fairly good location, downtown and across the street from at least one great restaurant, Central. I was surprised at how few shops/restaurants/bars were in the area...so you might have to travel... More 

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Alabama
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

There about 10 days ago now. Have stayed many times and even seek out the Renaissance locations in Alabama, but this time got cold shower, late loud music ( and the point in staying was to get more sleep than commuting), and loud clicking grinding AC unit all night. At check in had to wait excessively even though only one... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Dear Sir or Madam, I am writing this email to file a complaint with how my stay at the Renaissance Hotel in Montgomery, AL was handled. My family and I stayed there 6/26-6/27/15 while in town looking for housing because of a job change. From an exterior standpoint, the hotel is beautiful and has much to offer around it. But... More 

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Kevin W, Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery and thank you for your feedback. I do apologize for any inconveniences you experienced. I will be happy to review the concerns you expressed with our Management Team and work to resolve your concerns directly. Best Regards More 

Fairhope, Alabama
1 review
3 of 5 stars Reviewed 1 week ago

Beautiful hotel, clear rooms, great bed, super friendly staff. The only downside was the loud live music (11:00 as I write this review and it's still going strong.) Very annoying. I'm sure it is out of the hotel's control but ask for a room on the other side of the hotel.

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Kevin W, Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery and thank you for your positive comments regarding the Hotel and the staff. I do apologize for any inconvenience you experienced from the live music across the street. We will share you feedback with our leadership team. Once again, thank you for staying with us and thank you for your feedback. More 

Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay here nearly every time I travel to Montgomery and it's always top notch. It is a quiet hotel usually, but even when busier, it's still a good stay. Staff is very nice. Recommend valet parking as self-parking garage is a bit away (but still connected to hotel). Location is right downtown

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Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. We appreciate your loyalty. Hope you will return in the near future. Regards. More 

Washington DC, District of Columbia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The only place to stay in downtown Montgomery. Great staff and great rooms-larger than average and clean. Ask for the river view if they have any available. This hotel is walkable to any restaurant or event space downtown. However, none of the restaurants in the area are open for breakfast on the weekends, so you are limited to the hotel... More 

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Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. Glad you stopped by the Exchange Bar. Hope you will allow us to serve you in the near future if your travels bring you back to Montgomery. Regards. More 

Boca Raton, Florida
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is quite stunning to get to Montgomery and find a Hotel this big and this elegant. The lobby is an impressive lobby that has nothing to envy from any big city hotel. The staff is courteous but not necessarily trained to attain to miss-happenings of the guests. The bar and the restaurant were quite empty because they are big... More 

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Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. We do have a pretty impressive lobby. I will share your comments with our management. Hope you will allow us to serve you again in the future. Regards. More 

Harrogate, United Kingdom
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on business. Good hotel, very large rooms, nice bathrooms, very spacious overall. Location is good as you can walk to good restaurants. Breakfast was the weakest point, while not bad it could have certainly be better, specially the hot food options.

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Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. We appreciate your comments and will share your concerns with our management. Hope you will allow us to serve you again if your travels bring you back to Montgomery, AL. Regards. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I did not have the chance to experience this hotel because I not only was given the incorrect reservation (Prattville NOT Montgomery as I requested), when I tried to cancel and register for the facility that I wanted; it was at a higher price. The reservation agent had a difficult time finding the facility on THEIR system! I think that... More 

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Craig H, General Manager at Renaissance Montgomery Hotel and Spa at the Convention Center, responded to this review

Thank you for staying at the Renaissance Montgomery Hotel and Spa. Please accept our apologies for the inconvenience regarding your reservation and will review this with our Leadership. You may call us directly at (334) 481-5000 and ask for a Manager to discuss further. Hope you will allow us to serve you in the near future. Regards. More 

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