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Best Western Madison Hotel

Best Western Madison Hotel
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 8 reviews
8 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
1
3.0 of 5 stars
1
2.0 of 5 stars
0
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 65 hotels in Montgomery
Description: Hotel with inside rooms, restaurant, six story plant filled atrium lobby; located in the downtown area; staff is multilingual.
  • Address
    120 Madison Avenue
    Montgomery, AL 36104
Check Rates: $90 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 8 traveler reviews
  • What to Expect:
    • 2.5 based on 6 reviews Rooms
    • 2.5 based on 6 reviews Service
    • 3 based on 5 reviews Value
    • 2.5 based on 6 reviews Cleanliness
    • 3.5 based on 1 review Dining
  • Recommended For:
    • 50% based on 6 reviews Older travelers
    • 40% based on 6 reviews Families with teenagers
    • 40% based on 6 reviews Young singles
    • 30% based on 6 reviews Families with young children
    • 30% based on 6 reviews An amazing honeymoon

Reviews of Best Western Madison Hotel

( 1-8 of 8 )
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1 of 5 stars
Canton, Ohio
May 4, 2008

My first visit to alabama was great but my hotel stay wasn't. The check-in and check-out process was slow. I was told that the hotel was renovated but upon checkout most of the guest had problems with their water getting hot. Also I had to switch from one room to another because of an ant problem. The hotel looks okay... more

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5 of 5 stars
Atlanta
Mar 10, 2008

I was truly impressed by the interior design. The room and lobby was very contemporary and nicely decorated. I only stayed a night but have impressed the experience on my brain and will surely return if I'm ever in the area again. I will refer someone to the hotel if they ask because I had a great experience. The room... more

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3 of 5 stars
Montgomery, Alabama
Mar 5, 2008
2/2 found this review helpful

My husband and I recently stayed at this hotel. Our overall experience was average. The staff was pleasant at check-in and check-out, but the room was freezing cold when we first opened the door, and it took us some time to locate the light switches in the pitch dark room! We shivered until the room warmed up a bit and... more

Feb 1, 2008
1/1 found this review helpful

While attending ASU. Madison was the dorm for some attending college students. The lobby is beautiful. They have a waterfall and beautiful chanderliers. It was a great experience and a memorable one. The staff is also at the top of their game. They are nice and very polite. They have a bar that is not open yet. It is a... more

Jun 28, 2007
2/2 found this review helpful

Truly awful experience. Property is in complete disarray. I believe it would be dangerous to bring children there. Some semblance of a renovation is occuring, but unbelievably dirty. Lobby is scary with chandeliers laying on top of tables. There was an old Q-tip laying in the floor of the elevator. What's up with that. Surly staff. Room stank of old... more

Oct 31, 2003
8/9 found this review helpful

This is the worst excuse for a hotel I have every seen. Management are a bunch of amateurss. Staff not trained, Excuse for a continetal breakfast is a joke. Employees eating and SMOKING with each at the "restaurant" Bugs in rooms. No hot water. No one cares. more

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1 of 5 stars
London, UK
Oct 21, 2003
3/3 found this review helpful

Room was not ready when we arrived at 4.30pm. Checkin indifferent to this. Disgusting ashtrays by the elivators looked like cat litter trays. Toilet was filthy (looked like it had not been cleaned properly for a month). Kept awake by party in next room until 3.30am despite asking them to keep quiet. On checkout person on the desk carried on... more

Jan 20, 2003
7/7 found this review helpful

When I first got there, they couldn't find my reservation. Then, my room had not been cleaned. The wallpaper was coming off. People were smoking everywhere, including the elevator. The noise at night kept us up until 1:30 am. There was a Narcotics Anonymous workshop going on and they were noisy and they let their kids run wild all night.... more

Reviews of Best Western Madison Hotel

( 1-8 of 8 )
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Best Western Madison Hotel Address

120 Madison Avenue, Montgomery, AL 36104