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All 72 Montgomery hotels

Extended Stay America - Montgomery - Carmichael Rd.

2.0 of 5 Hotel   |   5115 Carmichael Road, Montgomery, AL 36106-3341 (Formerly Studio Plus Deluxe Studios)
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Extended Stay America - Montgomery - Carmichael Rd.
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Ranked #41 of 72 Hotels in Montgomery
A recent review
5 of 5 stars Reviewed April 20, 2014
Courtney P
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19 reviews from our community

Traveler rating
    4
    5
    1
    6
    3
See reviews for
7
2
3
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2014 via mobile

Got here at 10pm, decided to ask around hotels at prices. My wife was greeted by a very uninterested customer service rep. Similar hotels were $20 less ( we payed $83 )but we decided to pay a little more expecting a better room. We were dead wrong. With 3 kids, we were told their 2 bed room one was a... More

Was this review helpful? Yes 3
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2014

Forget those clever ads...I feel like I have been robbed and beaten...I booked a room and even with the confirmation and speaking with customer service twice I am still outside! The front desk sees the room confirmation on my email but cannot confirm on their front desk computer..then they said they would give me a room but their credit card... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 20, 2014

Very clean and friendly staff. Will be staying again soon!! The only down side is that they don't provide a continental breakfast, but they offer a "on the go" breakfast. Still a great place to stay. They welcome dogs too, which was great for us cause we have two Pitts.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Courtney – The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Your feedback is very important to us. If you would like to provide any additional comments, please feel free to contact me directly at, mon@extendedstay.com. We look forward to hosting you again... More

Birmingham, Alabama
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 13, 2013 via mobile

There were people hanging outside around the doors, my truck radio speakers were stolen while parked in the parking lot of the hotel. I will not Stay at this location again. The staff was nice , the overall stay was ok it's just the safety issues that'll keep me from staying again.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I appreciate you bringing your experience to our attention. We do not permit loitering and illegal activity at our property and I am sincerely sorry for your experience. The safety and security of our guests is of utmost importance to us and we will review the situation to determine if additional security measures are needed. We continually work to improve... More

Montgomery, Alabama
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 14, 2013

i wanted a quick reservation at the last minute.and was given a very low rate for this hotel. at first me and my wife were kind of afraid that it would have gun shot holes in the walls and drugs dealers and pimps all outside our door.but this was a very nice place. it had plenty of room for us... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Karey - I appreciate you taking the time to write such a nice review. It's great to hear that we exceeded your expectations and provided you as well as your Wife with a wonderful stay at our hotel. I am very glad that you enjoyed your in-room kitchen and our onsite pool. Once more, thank you for posting your review.... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

My husband & I stayed here during a weekend trip for a state softball tournament. Expecting an average hotel room, we walked into a surprise. A room with a great, comfy bed, a recliner for my hubs, a desk for me, and a kitchen. The room was clean and the breakfast was good, perfect for us--always on the go. The... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Marlena - The staff and I read your review, and would like to thank you for writing such kind things about your stay with us. I am so glad that you liked your clean room, comfortable bed and kitchen. As well, it is great to read that you enjoyed the grab-and-go breakfast as well as the service our staff provided.... More

Somewhere, USA
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 28, 2013

So far I am liking this extended stay! Amenities are nice (I believe I'm in a studio plus room) with a normal sized fridge, a table area, flat screen tv, etc. Sofa bed is a little small for 2 adults, but I guess that was to be expected. Wish they would put two extra pillows (instead of 1) and an... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Mi - The staff and I read your comments about your stay with us. We appreciate the kind words about our hotel; however, we apologize that you did not have an extra blanket and pillows in your room. In response to this feedback, I will work with our housekeeping staff to see what improvements we can make in this area.... More

Meridian, Mississippi
1 review
4 of 5 stars Reviewed July 27, 2013

I was very satisified with my stay. The hotel clerk (I think her name is LaKendrin) was very nice and made my stay wonderful. When my 3 year old daughter accidently messed up her birthday cake going into the hotel, Ms. Lakendrin was very helpful in reccommending somewhere to get my cake touched up before the party. I found this... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Theresa - I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to the wonderful customer service that you received from our team are much appreciated. I am so glad that you were able to replace the cake for your 3-year old daughter's birthday! Again, thank you for choosing Extended... More

Prattville, Alabama
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 16, 2013

Over the stay was horrible,from the rooms looking old & not what is advertise on the website to to the incident that happen last night,I was terrified I went to go to my car around 10pm and there was lady in the office just screaming and caring very loud ant the front desk clerk ,I quickly turn around and came... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

Angela - Thank you for taking the time to write a review of your stay. The incident you described is unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, I am working with the entire staff to improve our action plan for handling situations like the one you described moving forward. We continually work to... More

Sarasota, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 8, 2013

The staff was very polite and quite friendly. The room was not pleasant. We arrived late and after visiting with family, went to our room very late, so I just put up with smell for the night. It was a non-smoking room and smelled like the bottom of an ash tray. The bed smelled, the pillow crinkled. During the day,... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Montgomery - Carmichael Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am encouraged to read your remarks about our team; however, I am very sorry that your room smelled of smoke. Since your stay, our housekeeping staff has eliminated this odor so other guests will not be affected in the future. The staff and I... More

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Additional Information about Extended Stay America - Montgomery - Carmichael Rd.

Address: 5115 Carmichael Road, Montgomery, AL 36106-3341 (Formerly Studio Plus Deluxe Studios)
Phone Number:
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Montgomery - Carmichael Rd. 2*
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Also Known As:
Studio Plus Montgomery

12 photos of this hotel

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