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Home-Towne Suites of Montgomery

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5047 Towneplace Dr, Montgomery, AL 36106 (Formerly Crestwood Suites of Montgomery)
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Home-Towne Suites of Montgomery
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Home-Towne Suites of Montgomery
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49 reviews from our community

Traveler rating
    6
    11
    13
    12
    7
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16
9
Solo
0
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (49)
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    (11)
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    (17)
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    (17)
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Daphne, Alabama
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

STAY AWAY!! Terrible customer service! Arrived around 10 pm on a Friday night with my two kids and my wife. It seemed like the security were not doing their jobs keeping people out of the parking lot because they were the ones stopping cars and talking to them like they were long lost friends. Got up to my room and... More 

Was this review helpful? Yes 2
Harvest, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our second stay and I was disappointed. We actually stayed in the same room on both visits just by coincidence. Our first visit was back in the fall. At that time I mentioned that the sofa should be burned. It is badly stained and I refused to sit on it because it's so nasty. The front desk clerk... More 

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Saint Albans, West Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My sibling's and I traveling together needed a place to stay. This was the perfect place. 2 bedrooms with living room / kitchen with sofa bed. Each room had a TV! The beds (except for the sofa bed) were very comfy. The price was great. Monica at the front desk was very nice made us feel at home. Now it... More 

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Cullman, Alabama
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 2, 2015

Home Towne was the host hotel for the Alabama Horse Council so we were quick to book a room. Got a discount so we got one of the two bedroom suites. The room was okay, but the sofa and chair area was not real clean. Furniture had spots on the sofa. Bathroom was just okay. The place was not filthy... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 18, 2015

I have stayed in this hotel for over a month. It has everything that you may need. I love it. I am making arrangements to move in permanently. The staff from the office to housekeeping are best group of people. If the hotel was mine, I would keep them all and pay them very well. They know what customer service... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 30, 2014

My husband & our friends booked a room for an overnite quick trip. We chose the two bedroom suite. We found dirty socks beside the bed, bug droppings in the cabinet, nasty stains all over the couch & pullout sofa bed, food, trash, & press on nails on or under the couch. But the sad thing is that wasn't the... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 9, 2014

We moved to Alabama and chose to stay in this hotel for two weeks before moving into an apartment. $200 cash was stolen. We have mentioned it to the manager at the time. The general environment of the hotel is OK. Some of the front desk staff are very friendly and helpful.

Was this review helpful? Yes 2
Acworth, Georgia
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 7, 2014

Did not know what to expect, this is a hidden little gem. The bed was so comfortable, firm but soft. To my surprise the rooms have ovens and dishwashers! Very close to 85, the Montgomery Museum of Fine Arts, and Shakespeare's Center. Downtown was about 5 miles from hotel. Friendly staff, clean rooms and coffee served all day. I will... More 

Was this review helpful? Yes 2
Atlanta, Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

Was in Montgomery from Friday to Monday. Front desk and all of the staff was very friendly. Room was immaculately clean, full size refrigerator, small microwave, oven and range. Bed was extremely comfortable, like I wanna know who made the mattress comfortable. Close enough to easy shopping. Close to the interstate. Would have no problem staying there again if i... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed September 8, 2014

We stopped here on a quick trip to Alabama. Just needed a place to sleep for a few hours. First thing I noticed was that the sheets did not have that just washed feeling. Got the feeling they weren't washed between guests. I ended up sleeping on top of the top sheet. We checked in at 3 a.m so switching... More 

Was this review helpful? Yes 2
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