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Home-Towne Suites of Montgomery

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5047 Towneplace Dr, Montgomery, AL 36106 (Formerly Crestwood Suites of Montgomery)
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1 room 1 guest
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Home-Towne Suites of Montgomery
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (15)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (4)
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1 review
5 of 5 stars Reviewed 2 weeks ago

My husband I recently stayed at this location. I was more than pleased during our stay. The staff went above and beyond to ensure our stay was pleasant. During the stay the system was down that activates the keys to the rooms. I was very impressed with the professionalism the staff showed and their friendly attitudes. The room was very... More 

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Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The staff were very helpf and accomodating. Apartment was of good size but were old and musty in parts. Beds are not made but very comfortable and you have to ask daily for towels and toilet paper...just something for you to consider. It's about 15 minutes from Downtown but very close to a lot of restaurants as it seems a... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 22, 2015 via mobile

Rooms dirty, bugs, poor customer service. Will never visit again. Manager would not address issues refused to come to front desk to resolve issues. As I waited there were many customers that had made reservations to find that they did not have rooms. Very sad

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Montgomery, Alabama
Level Contributor
3 reviews
5 of 5 stars Reviewed June 17, 2015

The front desk rep was very polite and courteous. The room was spacious and clean. The set up was like a studio apartment with the full sized fridge and stove. i love the fact they ;provided the pots and pans and utensils to cook with. There was also a dish washer. Got way more than I expected in a good... More 

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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed June 11, 2015

I was in the middle of moving and buying a new house, and needed a place to stay for about a week, I love the prices of the weekly rates. I had needed a pot for my room and the front desk staff treated my kids and I as if we were at the Bellagio in vegas. I cant complain... More 

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Fenton, Missouri
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 27, 2015

This hotel gets one star for its comfortable beds. There's a reason this place is half the price of other area hotels. We checked in last night, thankfully only for one night. It was formerly a Town Place Suites and when Home Town took it over they obviously decided to do nothing to keep it nice. First clue: the security... More 

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Atlanta, Georgia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 5, 2015

Pros: Cleanliness was up to my standards. Cons: Fix broken aspects of room. Have desk staff that enjoy interacting with staff. Location: Wihtin 1 mile of Alabama Shakespeare Festival, Museum of Fine Arts, and Starbucks At the price they are asking, it's difficult to be too picky ($48/night). The positives are: (1) unbeatable price; (2) very clean room, and (3)... More 

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kansas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 5, 2015 via mobile

When we got there we checked in fine then headed to our room. The hallway had huge trash bags full of trash all along it. The room was by far the filthiest hotel room I have ever seen. The sofa was covered in dirt and stains. I decided to check the bed for bugs - when husband pulled sheets back... More 

Was this review helpful? Yes 3
Daphne, Alabama
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 29, 2015

STAY AWAY!! Terrible customer service! Arrived around 10 pm on a Friday night with my two kids and my wife. It seemed like the security were not doing their jobs keeping people out of the parking lot because they were the ones stopping cars and talking to them like they were long lost friends. Got up to my room and... More 

Was this review helpful? Yes 4
Harvest, Alabama
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 21, 2015

This was our second stay and I was disappointed. We actually stayed in the same room on both visits just by coincidence. Our first visit was back in the fall. At that time I mentioned that the sofa should be burned. It is badly stained and I refused to sit on it because it's so nasty. The front desk clerk... More 

Was this review helpful? Yes 1
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