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Home-Towne Suites of Montgomery

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5047 Towneplace Dr, Montgomery, AL 36106 (Formerly Crestwood Suites of Montgomery)
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Home-Towne Suites of Montgomery
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53 Reviews from our TripAdvisor Community

Traveler rating
    6
    11
    14
    12
    10
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17
12
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (4)
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Fenton, Missouri
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

This hotel gets one star for its comfortable beds. There's a reason this place is half the price of other area hotels. We checked in last night, thankfully only for one night. It was formerly a Town Place Suites and when Home Town took it over they obviously decided to do nothing to keep it nice. First clue: the security... More 

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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Cleanliness was up to my standards. Cons: Fix broken aspects of room. Have desk staff that enjoy interacting with staff. Location: Wihtin 1 mile of Alabama Shakespeare Festival, Museum of Fine Arts, and Starbucks At the price they are asking, it's difficult to be too picky ($48/night). The positives are: (1) unbeatable price; (2) very clean room, and (3)... More 

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kansas
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

When we got there we checked in fine then headed to our room. The hallway had huge trash bags full of trash all along it. The room was by far the filthiest hotel room I have ever seen. The sofa was covered in dirt and stains. I decided to check the bed for bugs - when husband pulled sheets back... More 

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Daphne, Alabama
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

STAY AWAY!! Terrible customer service! Arrived around 10 pm on a Friday night with my two kids and my wife. It seemed like the security were not doing their jobs keeping people out of the parking lot because they were the ones stopping cars and talking to them like they were long lost friends. Got up to my room and... More 

Was this review helpful? Yes 2
Harvest, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 21, 2015

This was our second stay and I was disappointed. We actually stayed in the same room on both visits just by coincidence. Our first visit was back in the fall. At that time I mentioned that the sofa should be burned. It is badly stained and I refused to sit on it because it's so nasty. The front desk clerk... More 

Was this review helpful? Yes 1
Saint Albans, West Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2015

My sibling's and I traveling together needed a place to stay. This was the perfect place. 2 bedrooms with living room / kitchen with sofa bed. Each room had a TV! The beds (except for the sofa bed) were very comfy. The price was great. Monica at the front desk was very nice made us feel at home. Now it... More 

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Cullman, Alabama
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 2, 2015

Home Towne was the host hotel for the Alabama Horse Council so we were quick to book a room. Got a discount so we got one of the two bedroom suites. The room was okay, but the sofa and chair area was not real clean. Furniture had spots on the sofa. Bathroom was just okay. The place was not filthy... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 18, 2015

I have stayed in this hotel for over a month. It has everything that you may need. I love it. I am making arrangements to move in permanently. The staff from the office to housekeeping are best group of people. If the hotel was mine, I would keep them all and pay them very well. They know what customer service... More 

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 30, 2014

My husband & our friends booked a room for an overnite quick trip. We chose the two bedroom suite. We found dirty socks beside the bed, bug droppings in the cabinet, nasty stains all over the couch & pullout sofa bed, food, trash, & press on nails on or under the couch. But the sad thing is that wasn't the... More 

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 9, 2014

We moved to Alabama and chose to stay in this hotel for two weeks before moving into an apartment. $200 cash was stolen. We have mentioned it to the manager at the time. The general environment of the hotel is OK. Some of the front desk staff are very friendly and helpful.

Was this review helpful? Yes 2
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