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Residence Inn Montgomery

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1200 Hilmar Court, Montgomery, AL 36117
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Residence Inn Montgomery
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82 Reviews from our TripAdvisor Community

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Traveler rating
    39
    24
    13
    2
    4
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36
5
2
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • All months
    (82)
  • Mar-May only
    (21)
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Gardena, CA
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I was really torn between giving this hotel a "poor" and "average" rating. On the whole, it was an average stay. We arrived after around 11pm, and were able to check in pretty easy. The room was a typical Residence Inn property; bed, sofa, full kitchen, full-size fridge...everything they said online. The downside, however, was that it was evident they... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you so much for your candid review of your experience at Residence Inn. I would like to personally apologize for the service failures that you encountered while staying with us. We strive to provide excellent service make every customer feel at home. I am greatly disappointed that your first impression was less than favorable and you can be assured... More 

Herndon, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel and staff exceeded my expectations of hotel customer service and quality during my stay here in Montgomery. Cassandra and Kadie were exceptionally helpful and made my stay here that much better. They were personable and went out of their way to ensure all customer satisfaction needs were met! I would recommend this hotel and staff as one of... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I NEVER write these reviews but I had the pleasure of staying at this Residence Inn for the past month and a half and was taken care of so well I had to share my experience. My room was clean, comfortable and well maintained with great amenities. Quick internet with the Wifi being fast enough to stream movies. I loved... More 

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South Florida, Florida
Level Contributor
489 reviews
185 hotel reviews
common_n_hotel_reviews_1bd8 373 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is one of the old style Residence Inns – like individual apartments. The lobby was very nice and the front desk girl who checked me in was SUPER nice and friendly (checked in @ approx 7pm on 6/26/15). This hotel is off a main road that’s very congested. The parking lot is fenced in, so I like that security... More 

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Eustis, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Residence Inn for my family reunion. We had a total of 5 rooms. The front desk staff was very courteous. Ms. Cassandra checked us in and was very hospitable and accommodating. We had been trying to upgrade to a larger room, with no success, and she was able to meet our request at the last... More 

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Orange, Virginia
Level Contributor
340 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The clerk at the desk was very friendly. I had to ask for a first floor room as the only way to get to the second is via the stairs. Room had recently been refurbished and looked nice. Breakfast was good but the serving area is pretty small.

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Concord, Massachusetts
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a find! We stayed here while seeing a show at the Alabama Shakespeare Festival. The room was large, clean and well appointed with a full kitchen including a dishwasher. The staff was very friendly and accommodating. The breakfast was pretty good as complementary breakfasts go. The even offered cheese and wine in the afternoon as a mixer so... More 

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St. Louis, MO
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here just for one night, while on the road. It was difficult to find, but once I did, it was a great evening. Both of the employees I dealt with at the front dest were so genuinely friendly and welcoming. The room was large, very clean and nicely appointed. I would have been very comfortable had I needed... More 

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Russellville, Alabama
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

The room was great. Complete kitchen, comfortable sitting area and good bed. This a perfect setup for a business traveler or those like me that want a nice, good room with easy access that you can stay a day or a couple weeks and have most of what you need in the room. When I have to go to Montgomery... More 

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Nevada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My sister and I stayed here last week while in town visiting family. We first stayed here a few years ago while in town attending a family wedding. Ever since then it has been our hotel of choice while in Montgomery. There is no elevator so we always request a room on the lower level and one that is away... More 

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