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Residence Inn Montgomery

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1200 Hilmar Court, Montgomery, AL 36117
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Residence Inn Montgomery
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Residence Inn Montgomery
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57 reviews from our community

Traveler rating
    25
    17
    10
    2
    3
See reviews for
26
4
Solo
0
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Daphne, Alabama, United States
Contributor
12 reviews 12 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As soon as you walk into your 'room' you know that you are not in just any hotel. The room is spacious with all of the luxuries of home...incluging a gas fireplace in ours. The grounds are clean and well maintained. There is even an outdoor dining area. The pool is very inviting...and there is a tennis court if you... More 

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Florida Panhandle, Florida
Top Contributor
59 reviews 59 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were in Montgomery for a soccer tournament. Most of our team stayed here and it was great. We had the king suite and had the pleasant surprise of a full kitchen! The bed was comfy, our son said the same of his sofa sleeper. They offer a breakfast buffet which was great for all of us getting kids up... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery! We are always delighted to see our guests enjoying the Bar-B-Q area, pool, and Sport Court. The main goal is to make sure your stay is a good stay each time and to make it feel as much like home as possible. It is great to know our rooms were welcoming and... More 

Russellville, Arkansas
Top Contributor
64 reviews 64 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service was great, room comfortable and spacious, and breakfast was good. Free wi-fi and great TV service. Close to shopping and restaturants and a 15-20 minute drive to the airport. Good exercise room.

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery. We sincerely thank you for taking time out of your busy day to give us a glowing review. Thank you for your tips as well! We are happy to hear how pleased you are with our recycling policy. We do our best to stay green! Hopefully, we will see you again next... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
5 of 5 stars Reviewed March 17, 2015

The beds here were awesome! Location is challenging to reach off of interstate but it was worth it. Very spacious room lay out. Very clean overall. The social hour and breakfast were just okay. But, I don't choose a hotel for its food.

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery and for taking time to review our hotel. We are excited to know you enjoyed most of your stay. However, we want to apologize that breakfast and the social hour did not meet your expectations. I'm happy to announce Residence Inn has a new evening event called "The Mix" which puts an... More 

1 review
5 of 5 stars Reviewed October 26, 2014

The stay was great! The breakfast was great,but front desk was unprofessional.The rooms were nice and clean.The Location seemed to be ok and not noisy, Nice outside area,exercise room to small.Housekeeping did a great job cleaning room and supplying towels.

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery. While we are thrilled to see you enjoyed the majority of your stay, it is quite concerning our front desk did not meet the standards you nor we expect for them to deliver 100 percent of the time, and the issue will be addressed. For that, we extend our sincere apologies and... More 

Birmingham, Alabama
Top Contributor
260 reviews 260 reviews
31 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed September 28, 2014

We stayed here for one night from Birmingham to do some sightseeing of Montgomery. The location was convenient to sites we wanted to see. Always appreciate breakfast being included. The front desk staff was great.

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery. We sincerely thank you for taking time out of your day to review our property, and we are happy to hear we were close to all of your areas of interest while in our wonderful city. The main goal is to make sure your stay is a good stay each time and... More 

Gainesville, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed September 23, 2014 via mobile

We were in town on personal business and stayed at the Residence Inn as we usually do. We found staff to be quite friendly and helpful. The design of the site concerned me at first but worked out okay since we took a ground unit. 2 stories with no elevator and outside access. Probably used to be ano apartment complex.... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for choosing Residence Inn for your accommodation choice while in Montgomery, Alabama. I sincerely apologize for your displeasure in the layout of our property along with the noise and bedding issues you experienced while staying with us. Our property is on older property with quite a different layout than more recently built interior corridor Residence Inns. Our particular... More 

Dayton, Ohio
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 8, 2014

I go to Montgomery on business regularly and I have stayed in 7 or 8 local hotels. Over the past few years the Residence Inn has become my favorite place to stay. The rooms are clean and in good condition, the staff is friendly and helpful and the workout room and pool are small but in good shape. The only... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

We sincerely thank you for taking the time to give us such a glowing review, and also for continuing to choose Residence Inn by Marriott in Montgomery, AL. Our staff takes pride in going above and beyond to assist our guests, and we appreciate you for noting our efforts. The main goal is to make sure your stay is a... More 

Top Contributor
64 reviews 64 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 25, 2014

I've stayed at this Residence Inn several times. I have never been disappointed. My husband and I, and my elderly, disabled, father stayed in a newly renovated two bedroom suite for four nights. It was beautiful and clean. The staff, from check in to check out, housekeeping, and food service, was friendly and exceeded in meeting our every need. We... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you so much for staying with us at Residence Inn Montgomery. We appreciate you taking the time to send such a positive review of our property. It is exciting to hear how much our guests enjoy the Evening Social experience, and we are ecstatic to be placed on your “keeper” list. Thank you again, and we hope to see... More 

mbm59
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 19, 2014

I travel for my job, and when I can I choose Residence Inn for long term stays. This Residence Inn far exceeds my expectations in every department. The staff treat you like family, know your name, always a friendly hello when you come in from work. Housekeeping staff would stop and say hello when I was in the pool. Even... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying with us at Residence Inn Montgomery. We thoroughly enjoyed seeing your smiling face every day, and your presence is sorely missed. We will definitely take your suggestions for improvement for breakfast into consideration. Also thank you for giving future guests the inside scoop on the gatehouse rooms! Yes, we will try our very best to accommodate... More 

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