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Residence Inn Montgomery

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1200 Hilmar Court, Montgomery, AL 36117
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Residence Inn Montgomery
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Residence Inn Montgomery
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60 reviews from our community

Traveler rating
    26
    18
    10
    2
    4
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28
4
Solo
0
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waldorf, Maryland
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Overall I had a good stay as I always do when staying at Marriott properties. This property was larger than most residence inns that I have stayed in, they had different buildings and I am not sure of how many but I was in building 5. The room was standard and nice, but I didn't prefer that the doors were... More 

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Cave Springs, Arkansas, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I've been a Marriott Platinum for years and love the brand. I stayed at the property with my family and was surprised at the low quality. Dust everywhere, there hasn't been a furnace filter for months (judging by the dust bunnies), caulk is pealing, stains on floors and furniture. Just a general gross feeling. I suggest the property serve less... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Travis, Thank you for choosing Residence Inn as you accommodation choice while in Montgomery, Alabama. I apologize for the issues that encountered during your stay with us. I understand how this could have been very disappointing to you. We strive to provide excellent customer service and product to our guests as well as to provide responsive service when a problem... More 

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I had made a reservation months ahead at a nearby hotel for my group of 15 but that hotel's management of our block reservation and general staff disorganization sent me fleeing to the Montgomery Residence Inn...sooo glad I changed hotels as we all had a great experience...while we were mostly women staying singly so the larger rooms were not necessary,... More 

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Daphne, Alabama, United States
Contributor
19 reviews 19 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 11, 2015

As soon as you walk into your 'room' you know that you are not in just any hotel. The room is spacious with all of the luxuries of home...incluging a gas fireplace in ours. The grounds are clean and well maintained. There is even an outdoor dining area. The pool is very inviting...and there is a tennis court if you... More 

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Florida Panhandle, Florida
Top Contributor
59 reviews 59 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 3, 2015

We were in Montgomery for a soccer tournament. Most of our team stayed here and it was great. We had the king suite and had the pleasant surprise of a full kitchen! The bed was comfy, our son said the same of his sofa sleeper. They offer a breakfast buffet which was great for all of us getting kids up... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery! We are always delighted to see our guests enjoying the Bar-B-Q area, pool, and Sport Court. The main goal is to make sure your stay is a good stay each time and to make it feel as much like home as possible. It is great to know our rooms were welcoming and... More 

Russellville, Arkansas
Top Contributor
64 reviews 64 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 25, 2015

The service was great, room comfortable and spacious, and breakfast was good. Free wi-fi and great TV service. Close to shopping and restaturants and a 15-20 minute drive to the airport. Good exercise room.

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery. We sincerely thank you for taking time out of your busy day to give us a glowing review. Thank you for your tips as well! We are happy to hear how pleased you are with our recycling policy. We do our best to stay green! Hopefully, we will see you again next... More 

Contributor
18 reviews 18 reviews
3 hotel reviews
5 of 5 stars Reviewed March 17, 2015

The beds here were awesome! Location is challenging to reach off of interstate but it was worth it. Very spacious room lay out. Very clean overall. The social hour and breakfast were just okay. But, I don't choose a hotel for its food.

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery and for taking time to review our hotel. We are excited to know you enjoyed most of your stay. However, we want to apologize that breakfast and the social hour did not meet your expectations. I'm happy to announce Residence Inn has a new evening event called "The Mix" which puts an... More 

1 review
5 of 5 stars Reviewed October 26, 2014

The stay was great! The breakfast was great,but front desk was unprofessional.The rooms were nice and clean.The Location seemed to be ok and not noisy, Nice outside area,exercise room to small.Housekeeping did a great job cleaning room and supplying towels.

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery. While we are thrilled to see you enjoyed the majority of your stay, it is quite concerning our front desk did not meet the standards you nor we expect for them to deliver 100 percent of the time, and the issue will be addressed. For that, we extend our sincere apologies and... More 

Birmingham, Alabama
Top Contributor
267 reviews 267 reviews
31 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed September 28, 2014

We stayed here for one night from Birmingham to do some sightseeing of Montgomery. The location was convenient to sites we wanted to see. Always appreciate breakfast being included. The front desk staff was great.

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery. We sincerely thank you for taking time out of your day to review our property, and we are happy to hear we were close to all of your areas of interest while in our wonderful city. The main goal is to make sure your stay is a good stay each time and... More 

Gainesville, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed September 23, 2014 via mobile

We were in town on personal business and stayed at the Residence Inn as we usually do. We found staff to be quite friendly and helpful. The design of the site concerned me at first but worked out okay since we took a ground unit. 2 stories with no elevator and outside access. Probably used to be ano apartment complex.... More 

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for choosing Residence Inn for your accommodation choice while in Montgomery, Alabama. I sincerely apologize for your displeasure in the layout of our property along with the noise and bedding issues you experienced while staying with us. Our property is on older property with quite a different layout than more recently built interior corridor Residence Inns. Our particular... More 

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