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All 72 Montgomery hotels

Residence Inn Montgomery

3.0 of 5 Hotel   |   1200 Hilmar Court, Montgomery, AL 36117
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78%
Ranked #19 of 72 Hotels in Montgomery
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Rick725 Dayton, Ohio
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50 reviews from our community

Traveler rating
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    17
    9
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    3
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25
3
Solo
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15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Dayton, Ohio
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I go to Montgomery on business regularly and I have stayed in 7 or 8 local hotels. Over the past few years the Residence Inn has become my favorite place to stay. The rooms are clean and in good condition, the staff is friendly and helpful and the workout room and pool are small but in good shape. The only... More

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Senior Contributor
36 reviews 36 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this Residence Inn several times. I have never been disappointed. My husband and I, and my elderly, disabled, father stayed in a newly renovated two bedroom suite for four nights. It was beautiful and clean. The staff, from check in to check out, housekeeping, and food service, was friendly and exceeded in meeting our every need. We... More

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you so much for staying with us at Residence Inn Montgomery. We appreciate you taking the time to send such a positive review of our property. It is exciting to hear how much our guests enjoy the Evening Social experience, and we are ecstatic to be placed on your “keeper” list. Thank you again, and we hope to see... More

mbm59
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I travel for my job, and when I can I choose Residence Inn for long term stays. This Residence Inn far exceeds my expectations in every department. The staff treat you like family, know your name, always a friendly hello when you come in from work. Housekeeping staff would stop and say hello when I was in the pool. Even... More

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying with us at Residence Inn Montgomery. We thoroughly enjoyed seeing your smiling face every day, and your presence is sorely missed. We will definitely take your suggestions for improvement for breakfast into consideration. Also thank you for giving future guests the inside scoop on the gatehouse rooms! Yes, we will try our very best to accommodate... More

Roswell, New Mexico, United States
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 4, 2014

My wife and I wanted to do some history sightseeing so we decided to stay in Montgomery for some civil rights touring. We reserved our room on the way to Montgomery and we were very pleased. I will admit there was some road noise,but it was not bad. The breakfast was out of the ordinary and very good. The staff... More

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for choosing Residence Inn Montgomery for your hotel needs. We are so happy you were able to absorb the history of this wonderful city. Breakfast is one of the best ways to start your day, so we make it our mission to ensure quality breakfast variations from day to day, and we are happy you enjoyed it. Thank... More

Washington DC, District of Columbia
Top Contributor
68 reviews 68 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 28, 2014

This appears to be an older facility. The room has an odd smell (Lysol? I can't tell for sure) and the linens smelled old and smelled of mildew. Also it's in an area of Montgomery near Eastern Blvd, a rather sketchy area. Some business appear closed, boarded up, others just sketchy. The "hotel" next door is a "Quality Roof Inn"... More

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

LuReeBa, Thank you for choosing Residence Inn as you accommodation choice while in Montgomery, Alabama. I apologize for your dissatisfaction in the layout of our property as well as the service and noise issues that you experienced while staying with us. I understand how this could have been very disappointing to you. Our property is on older property with quite... More

Buffalo, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 18, 2014

I reserved 2 rooms at this location in Jan 2014 for an up & coming family reunion. I received one confirmation for the 2 rooms, which I later cancelled in April 2014. I was billed for a "no show" in July 2014. I was told I reserved 4 rooms, only cancelled two, and was provided with 2 different confirmation numbers... More

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for choosing Residence Inn as your accommodation choice when making your plans to travel to Montgomery. I apologize for the confusion surrounding your reservations. I certainly understand your frustration. Residence Inn Montgomery does implement Marriott's free cancelation policy. Reservations may be canceled without penalty at until 6:00 PM hotel time the date of arrival. Otherwise, a no-show charge... More

Overland Park, Kansas
Contributor
17 reviews 17 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 2, 2014

My family of four stayed in a two-bedroom suite. It was exceptionally clean. It had full-size stainless steel appliances and granite countertops. It was very roomy. It had two full bathrooms, a TV in each bedroom, and a TV in the living room. I've stayed in a lot of hotels over the years and this room was one of the... More

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying with us at Residence Inn Montgomery. Our main goal is giving our guests the “home away from home” feeling each time they stay with us. We strive to ensure our guests have a pleasant first impression when visiting our property. Thank you for taking the time to review Residence Inn Montgomery, and we hope to fulfill... More

Huntsville, Alabama
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2014

My son, my mother, and I just stayed in this hotel last Friday night and we were all impressed with how new and clean the hotel looked inside and out! We were there for the state Science Olympiad competition held at Huntingdon College (only 13 minutes away). We got a great rate as part of the group that came from... More

Was this review helpful? Yes 1
Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for staying at Residence Inn Montgomery. We are pleased to know we are at the top of your accommodations list. One of our main goals is making sure your stay is welcoming, clean, and comfortable, so we are excited you wanted to stay another night just to soak in the amenities we offer. Thank you for taking the... More

Fairbanks, Alaska
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 6, 2014

This review is late but I can't let the staff of the Residence Inn go unnoticed. We were stranded in the Atlanta ice storm earlier this year and they went beyond the call of duty. When we checked in late one evening, they offered to run to the store for anything we needed. We decided to stay an extra night... More

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Gwen B, General Manager at Residence Inn Montgomery, responded to this review

Thank you for taking the time to review us, and thank you for choosing Residence Inn Montgomery. In emergency situations such as the ice storm this past winter, our main goal is to ensure the safety and well-being of our guests. One of the most trying parts of events such as this is trying to keep up with everything going... More

New York City, New York
Top Contributor
68 reviews 68 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed February 22, 2014

I stayed here for several weeks while working in Montgomery. The location is nothing special, on a little side road, right off of Eastern Blvd. But it is convenient to travel on several highways, shopping, the Alabama Shakespeare Festival, and only 10 minutes from downtown Montgomery. The place itself, however, is really well run and an excellent value. The customer... More

Was this review helpful? Yes
Gwen B, General Manager at Residence Inn Montgomery, responded to this review

We truly appreciate you for taking the time to give us a review. The staff is definitely excited you hear you enjoyed your stay here at Residence Inn Montgomery, and we thank you for choosing us. You could have stayed anywhere, but you chose us, and that means a lot. It is encouraging to know you were pleased with the... More

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Additional Information about Residence Inn Montgomery

Address: 1200 Hilmar Court, Montgomery, AL 36117
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Montgomery 3*
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Also Known As:
Montgomery Residence Inn

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