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Embassy Suites by Hilton Hotel & Montgomery Conference Center

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300 Tallapoosa Street, Montgomery, AL 36104
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Embassy Suites by Hilton Hotel & Montgomery Conference Center
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Embassy Suites by Hilton Hotel & Montgomery Conference Center
Embassy Suites by Hilton Hotel & Montgomery Conference Center
Embassy Suites by Hilton Hotel & Montgomery Conference Center
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477 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Kansas City, Missouri
1 review
2 of 5 stars Reviewed yesterday NEW

Our room was beyond disappointing. Walls were dirty; floors were stained, worn and dirty. Microwave did not work and was sitting on a broken shelf. (Maintenance came and worked on unit, couldn't fix, offered to find one and come back later; we declined). Bed skirt looked dirty and stained, we contemplated leaving, but we had arrived later in the day... More 

Was this review helpful? Yes
Opelika, AL, United States
5 of 5 stars Reviewed 3 days ago NEW

The location is great. Near the riverwalk and Riverwalk Stadium, Dreamland BBQ is across the street and Wintzell's Seafood is just around the corner, Alley bar and Aviator bar are located across the street. Parking deck around back catches overflow parking at no extra charge. The complimentary breakfast buffet (real food) is a great way to start the day and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your loyalty and sharing your comments. We appreciate your business and are pleased you have continued to enjoy our hotel. We look forward to seeing you again. Thank you again Brendan England General Manager More 

Birmingham, Alabama
1 of 5 stars Reviewed 3 days ago NEW

Oh my goodness... Dont get here after dark, its a huge hotel with a tiny parking lot and the "over-flow" lot is a public parking deck two blocks away down a dark riverfront walkway with no one around, no security outside, nothing safe about this. There was a guard, in the lobby. But what good is that when you are... More 

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and feedback. I am very sorry that you had challenges with parking; this was definitely not our intent. We do appreciate your comments and will share with our front office team. The hotel offers self and valet parking. There is a $5 increase per day for valet parking. Valet parking is always available and... More 

Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Right across from the Renaissance Hotel and Convention Center, right on the Riverwalk and near the Riverwalk Baseball Park. The area has seen some impressive updates to the "old" buildings nearby. Lots of nearby things to do and a really neat bar/resturant development next to the property. Don't miss having dinner at the Dreamland BBQ location near the hotel. Hotel... More 

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your stay and review. We are pleased that we were able to meet your needs and we hope to see you again very soon. Thank you Brendan England General Manager More 

Boaz, AL, United States
1 review
1 of 5 stars Reviewed 1 week ago

Rude and condescending staff -- at least the one we had the most contact with, poorly maintained facilities, dirty rooms, dead animal smell in the bathroom, dripping from ceiling in the dining room from the rain.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

Huntsville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel staff was friendly and helpful, but the upkeep of this hotel is horrible. Our room was disgusting and the floor stayed soaked at the entrance of the bathroom. We were disappointed in the quality of the room.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your stay and feedback. We are sorry that you felt disappointed in your stay experience. Our guest’s satisfaction is our number one goal. I am available offline to discuss this concern in more detail. Thank you again for your feedback. Brendan England General Manager More 

Huntsville, Alabama, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location. Within walking distance to attractions, restaurants, clubs and by-pass. Complimentary Breakfast is Awesome! Hot pancakes and Made from scratch Omelettes. Parking is great only if you valet !

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your stay and review. We hope to see you again soon. Thank you again Brendan England General Manager More 

Birmingham, Alabama
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was reasonably priced for the area and was very convenient to the event venue we were in town to attend. In addition to the in-house options, there were numerous dining and entertainment options within walking distance. Our room was clean, comfortable and quiet. All of the staff that we encountered during our stay, including front desk, housekeeping, room... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and comments. We look forward to sharing this with our leadership team and associates. We hope to see you again soon. Thank you Brendan England More 

Camden, Alabama, United States
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great place to stay and I would highly recommend staying here. I will continue to stay here on my trips to Montgomery. WE did not have any problems at all. It is conveniently located and walking distance to many restaurants.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for selecting our hotel and sharing your feedback. We look forward to hosting you on future trips to Montgomery. Thank you again Brendan England More 

Mobile, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Embassy Suites in Montgomery was a disappointment. It need cleaning from top to bottom. Furniture was dusty and I was not aware animals were allowed in the hotel. I like animals but due to my allergies and asthma I shouldn't be sleeping in places where they have been.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and comments. I am sorry that you were not aware that our hotel is pet friendly. I also want to apologize for any cleanliness challenges you were faced with. I can assure you this was not our intent and I hope that you will consider us again in the future. Thank you again Brendan... More 

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