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Embassy Suites by Hilton Hotel & Montgomery Conference Center

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300 Tallapoosa Street, Montgomery, AL 36104
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1 room 1 guest
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Embassy Suites by Hilton Hotel & Montgomery Conference Center
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491 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Texas
Level Contributor
245 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice hotel with excellent, friendly staff. Breakfast was very good and efficient serving lines. Great downtown location near the riverfront and Biscuits ballpark. Suites were clean and everything in good, working order. Indoor pool was very chilly and there was no way to turn on the jets for the hot tub. Wifi worked well. One important note – I accidentally... More 

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel is suitable for overnight business travel. Limited dining options in and around the hotel. Staff is helpful. Air conditioning is frigid, and not comfortable. Breakfast ends at 9 am. No room service.

Review collected in partnership with Embassy Suites Hotels

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A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

My husband and I enjoyed our stay. We visited the "Gump" for our 2nd anniversary. The room was nice and clean, employees were very nice and resourceful. In addition, breakfast was hot, delicious and plentiful. We would not hesitate to stay here again. Fyi.. parking lot next door is free 6pm-6am weekends.. and 2 hr meters in front of hotel..... More 

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Madison, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you are coming to Montgomery and looking for a nice place stay with plenty of things to do right at you location then this is probably one of the places you want to select or put on your list. The downtown area has plenty of places to eat within walking distance from the hotel along with many other activities... More 

Review collected in partnership with Embassy Suites Hotels

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Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Got a very good price on a really nice size suite. Great hotel with attentive staff, great amenities and outstanding complimentary evening reception and a breakfast befitting of high level accommodations, but the cleanliness of the hotel in general is lacking. If cleaning staff improves, I would stay there every time I went to Montgomery.

Review collected in partnership with Embassy Suites Hotels

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Huntsville, Alabama
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I walked 5 miles around the downtown area. I was using my "Field Trip" app on my phone to find all of the historic sites and markers. There is plenty to do in the area, and this is the nicest "downtown" in Alabama. The hotel was nice, clean, quiet. My only comment was the windows were dirty on the outside.... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

My family and I stayed here last week and we were really disappointed with our accommodations. We could never get the room to a comfortable temperature. The fan ran all night and it sounded like a freight train. Our next issue was ice cold water in the shower. We have stayed with Embassy Suites at other locations and we always... More 

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Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

Washington DC, District of Columbia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm sure there can not be a true fire hazard here, but from what I experienced seems like there is surely a potential to be one. Here's the short version: A colleague and I came back to the hotel from eating some "Dreamland BBQ" (a little spot across the the street with some good eat) we decided lets walk some... More 

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Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your review and comments. I first want to apologize for any challenges, misinformation or confusion while onsite. Please note the hotel is up to date and meets all local fire codes. The hotel does have stairwells on the north and south locations of the building. These doors are locked from the outside, but do open when exiting... More 

Atlanta, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I have stayed many times at this hotel and the staff are great. I got a non-smoking room, but it had clearly been smoke in. I mentioned to the front desk, but was unable to relocate. The bathroom was not cleaned properly. As i say, i have stayed many times and this was uncharacteristic of this hotel. Pity.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and loyalty. Your satisfaction is our priority. We appreciate your business and want to ensure future travel to our location. Please contact me at your convenience to discuss this most recent stay. We are sorry for the poor experience provided and intent to make it right. Thank you Brendan England More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy location off highway right near convention center. Lovely hotel, friendly staff. Room was clean and lovely - probably could use some updating soon. The only complaint...the bed was very hard. Lovely, complimentary drinks and snacks in the evening and cooked to order omelettes for breakfast.

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites by Hilton Hotel & Montgomery Conference Center, responded to this review

Thank you for your stay, candor and review. We hope to see you soon when traveling through our area. Thank you again Brendan England General Manager More 

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