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Embassy Suites Hotel & Montgomery Conference Center

3.5 of 5 300 Tallapoosa Street, Montgomery, AL 36104
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Embassy Suites Hotel & Montgomery Conference Center
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Embassy Suites Hotel & Montgomery Conference Center
Embassy Suites Hotel & Montgomery Conference Center
Embassy Suites Hotel & Montgomery Conference Center
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388 reviews from our community

Traveler rating
    166
    103
    55
    42
    22
See reviews for
129
54
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146
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Daphne, United States
1 review
2 of 5 stars Reviewed yesterday NEW

Although a conference was being held at the facility, I anticipated above average services, especially at the rate the chain charges. It was overcrowded, noisy and the housekeeping staff were unable to keep the room stocked with the courtesy items. If you are planning on staying here...make sure there are no conferences scheduled!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and review of our property. We are glad you selected our hotel. I do want to apologize for the lack of attention we provided during your stay. We did have a large conference and city wide event recently that did come to Montgomery. However, that is not an excuse for you not being provided... More 

Athens, United States
1 review
2 of 5 stars Reviewed 1 week ago

There was no channel guide in the room. When I called to ask where it was located, the front desk stated there was not one, but asked what channel I was searching for. When I told them, they stated that they did not have that channel. After surfing the channels, they did have the channel. There was no full sheet... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and providing feedback regarding your experience. Any time there is a concern we want to be able to address this. I am disappointed we gave the impression your feedback was not important or that we did not take the time to engage and listen to you. For that I am very sorry. I am... More 

Scottsboro, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Love this hotel BUT did notice on this trip that the rooms are beginning to show signs of age. Also, the room needed to be more thoroughly cleaned. I love having a refrigerator in my room but the refrigerator needed to be cleaned. Positives: love the location, the complimentary breakfast is great as is the afternoon refreshments. I was there... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your stay and comments. Your note has been shared with our housekeeping team. Our goal is to ensure a well-appointed room upon arrival. I apologize if we dropped the ball in some areas. I am pleased to hear your staff member comments and look forward to sharing them with our team. Thank you again Brendan England General... More 

Columbia, United States
1 review
4 of 5 stars Reviewed 1 week ago

Disappointed in the fact my reservation was made through Expedia when I dialed the hotel directly. The representative did not identify himself as an agent with Expedia, but led me to believe I was speaking with the hotel staff. I did not receive the Government rate, nor did I receive a confirmation email, and I did not an invoice. I... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent review. Please feel free to contact me directly to book further reservations at our hotel. We definitely appreciate your business and look forward to your return. Thank you, Brendan England General Manager More 

Alabama
Top Contributor
88 reviews 88 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at many Embassy Suites and I generally like them because of the spacious rooms and the free breakfast. This hotel is similar to the others, but not quite as good. Nothing fancy, nothing trendy. I felt overall the hotel was very loud. It is set up in an atrium style with a very loud waterfall inside. My room... More 

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your honesty and candor. Your comments have been shared with our leadership team. We appreciate your review and look forward to your next visit where we plan to exceed your expectations. Please contact me directly for your next stay. Thank you, Brendan England General Manager More 

Huntsville, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night after a school band performance at the Montgomery Performing Arts Center (MPAC), which is directly across the street. Huge bonus points for convenience to MPAC. Also within an easy walk of all Downtown attractions, including the entertainment district, the furniture warehouse, railroad station, riverboat dock, and a funky little jazz bar. Also easy to get to from... More 

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and sharing feedback about the downtown area and hotel amenities. We appreciate your comments and recommendation! Thank you Brendan England General Manager More 

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were tired and Desmond assisted us very early in the morning on February 2nd! He seem to be performing reporting duties, but he kept his mind on getting guest checked in and comfortable!! We truly appreciate the professionalism and courtesy in which he so kindly showed us, and cannot forget that!! However, there were so many nice folk working... More 

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and feedback regarding our hotel. We are very proud to share your feedback with the associates mentioned and involved in making your stay wonderful. We are thankful that you took the time to mention those individuals impacting your experience. We hope to see you again soon! Thank you Brendan England General Manager More 

Fairview, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The best hotel I've stayed at in a while! Rooms are clean, comfortable, and roomy, and staff is very friendly. The suites are perfect if you're sharing with someone else. The separate rooms provide just enough privacy when you need it.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and selection of our hotel. We appreciate your feedback and we hope to see you again soon! Thank you again Brendan England General Manager More 

Madison, Alabama
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed at this particular hotel 10 different times throughout the years and never had a problem! It is our "go-to" hotel, but that may have changed. When I booked our room several months ago, I requested an early check-in. However when we arrived at the hotel at 1:45, they could not accommodate our request. When we finally did... More 

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and selection of our hotel. We are thankful that you have been a loyal customer to our hotel for years. We are disappointed you were faced with any challenges during your last visit. I (and we) want to apologize for any inconsistencies in service you may have been faced with. I also want to... More 

Jackson, Mississippi
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After having lived in Montgomery for two years it was very nice to be back there as a tourist. Front desk staff was informative, parking fees were kind of a joke but the garage doesn't charge on the weekends. We stayed in the double bed suite with 4 adults and 3 children and had plenty of room for all. The... More 

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and providing comments and feedback. Feedback like this can help us improve services and our guest’s experience. We are glad you enjoyed the hotel amenities and location. Thank you again Brendan England General Manager More 

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Additional Information about Embassy Suites Hotel & Montgomery Conference Center

Address: 300 Tallapoosa Street, Montgomery, AL 36104
Phone Number:
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel & Montgomery Conference Center 3.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Embassy Suites Hotel And Montgomery Conference Center
Embassy Suites Hotel & Montgomery Montgomery
Embassy Suites Montgomery Hotel
Montgomery Embassy Suites
Hotel Style:
#10 Romantic Hotel in Montgomery
#15 Business Hotel in Montgomery

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