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All 73 Montgomery hotels

Embassy Suites Hotel & Montgomery Conference Center

3.5 of 5 Hotel   |   300 Tallapoosa Street, Montgomery, AL 36104
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Ranked #18 of 73 hotels in Montgomery
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Cynthia L Dothan, United States
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274 people have reviewed this hotel

Traveler rating
    121
    67
    42
    32
    12
See reviews for
85
37
12
108
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Dothan, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The hotel was all you would want in a quality hotel. The complimentary breakfast was especially good. The room was well appointed, quiet and clean. the meeting rooms were comfortable, and the meals were quite good. The staff was very friendly and helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Salt Lake City, Utah
Contributor
17 reviews 17 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for 1 night. It took the shuttle driver 40 minutes to pick us up from the airport. We called 3 times and the front desk gave no explanation and no apology but it only took 13 minutes to drive us to the hotel. Once we arrived at the hotel the 2 ladies working the front desk around 11am... More

Was this review helpful? Yes 1
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are sorry we let the ball drop. We are always looking for ways to improve our guest experience. Your satisfaction is very important to us and we try hard to make... More

Nashville, Tennessee
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was excited to get to spend the night at the Embassy while traveling home from Florida, because I gave stayed at the one in Nashville and I really liked it. I was not impressed! We had to pay $10 to park in a parking lot the was down the street. Then we had to haul all our luggage and... More

Was this review helpful? Yes 3
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and review. We do apologize for any inconvenience while our parking lot was being resealed and striped. This project has been completed and we thank everyone for their patience over this past weekend. I want to apologize for any trouble faced with the guest room, I will inform our leadership team regarding the in... More

Killen, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Be careful of phone scam while staying here. A person identifying them self as general manager calls your room and wants your credit card info. Front desk personal Tuesday morning were not alarmed or sympathetic. Also unauthorized person was able to enter room claiming she was housekeeping.

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your review. The health and safety of our guests is of the utmost importance to us, and we will continue to be in touch and reach out to you directly to resolve this issue. Thank you again Brendan England More

Dallas, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great location downtown. You can walk to the river, Biscuits stadium, restaurants, bars amphitheater. The staff is pleasant, complimentary breakfast is outstanding. Downtown Montgomery has definitely changed. I hope they have continuing revitalization plans.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your review and sharing your experience with others. We hope to see you again soon! Brendan England General Manager More

Orange Beach, AL
Top Contributor
70 reviews 70 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found the staff to be very good. We found the facility to be clean; however, the property does need a bit of help. The carpet in our room was badly worn, and some of the furniture showed a great deal of wear and tear. The location is great! You can easily walk to "The Alley," the Biscuits stadium, and... More

Was this review helpful? Yes
Stevenson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Visit was very enjoyable and everyone was very helpful. will be going back when in Montgomery.would recommend this hotel to anyone that would be going to this area. Been going to same hotel for last two years and not had any complaints on anything. This hotel makes you feel like your # 1.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your return visit! See you again soon! Brendan England General Manager More

Brook
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We came to Montgomery to celebrate one of our family member's 80th bday, but arrived a day late to this hotel after our plane got cancelled. I had many phone conversations with this hotel before arriving, and spoke to Bridgette at the front desk. She was professional, courteous, uncompromising, welcoming, and helped our large family get multiple rooms on the... More

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for this kind note regarding Bridgette, we will definitely share with her and our leadership team! We are also very thankful for the opportunity to host the 80th B-day Event! Thank you again Brendan England General Manager More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Right downtown, so close to good food. They have a shuttle you can request to and from the airport. Large, clean, comfortable room, and helpful concierge. The in-house restaurant service leaves something to be desired, but with all the other amenities, I'd stay again.

Was this review helpful? Yes
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and review. We are glad you choose our location. We are disappointed you were not fully satisfied with our Restaurant. This definitely was not our intent. When traveling back to Montgomery we would love the opportunity for a second chance at dining in-house. We look forward to seeing you again soon. Thank you again... More

Cullman, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay. The hotel lobby and rooms where beautiful. The beds were wonderful. I wish that more hotels offered free wifi. It is strange that cheap motels can offer the free wifi when more expensive hotels charge for wifi.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brendan E, General Manager at Embassy Suites Hotel & Montgomery Conference Center, responded to this review

Thank you for your recent stay and review! We are glad you found the hotel accommodating! We hope to see you again soon! Tip: Wi-Fi can be offered complimentary to all Honors Members at our location, please ask a front desk agent about how to sign up, if you are not already, for this free loyalty program and start receiving... More

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Additional Information about Embassy Suites Hotel & Montgomery Conference Center

Also Known As:
Embassy Suites Hotel And Montgomery Conference Center
Embassy Suites Hotel & Montgomery
Embassy Suites Hotel & Montgomery Montgomery
Embassy Suites Montgomery
Embassy Suites Montgomery Hotel
Montgomery Embassy Suites
Address: 300 Tallapoosa Street, Montgomery, AL 36104
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel & Montgomery Conference Center 3.5*
Official Description (provided by the hotel):
The Embassy Suites Montgomery - Hotel & Conference Center is located in historic downtown Montgomery, Alabama. The hotel offers the best stay of all Montgomery hotels, whether you're traveling on business or looking for a family vacation. The Embassy Suites Montgomery - Hotel & Conference Center combines our upscale full-service all-suite hotel with outstanding service and accommodations, with a convenient location right next to the city's historic Union Station and Montgomery Convention Center downtown. The hotel is just off of Interstate 65 and nine miles from the Montgomery Regional Airport. ... more   less 
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