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All 73 Montgomery hotels

Courtyard by Marriott Montgomery

3.0 of 5 Hotel   |   5555 Carmichael Road, Montgomery, AL 36117
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42%
Ranked #30 of 73 hotels in Montgomery
A recent review
4 of 5 stars reviewed 4 weeks ago
slanted Knoxville, Tennessee
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77 people have reviewed this hotel

Traveler rating
    8
    24
    33
    9
    3
See reviews for
26
9
5
19
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Korean first
  • Any
English first
Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel is located on Carmichael Rd., just off a major thoroughfare and just off the interstate. Everything that was of interest to my party was within a three mile radius. Plenty of restaurants, shopping, and recreation. We were easy driving distance of Lagoon Park. My only complaint about the location is a lack of sidewalks. I did not see one... More

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Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

Thanks so much for your review and we appreciate your patronage very much. Have a GREAT day! More

Jasper, Georgia
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 10, 2014

Because we are Marriott Rewards members, we try to find hotels of that brand. I have found however, that Courtyards are "hit or miss". This one is somewhere in between. Our room is spacious and comfortable for a regular king. The bathroom area could use some work. The bathtub faucet was nearly impossible to set at a proper temperature. Once... More

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Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

Thank you so much for your response. Plans are presently being made for the renovation of this hotel and it will become more of what you are accustomed to when staying within this brand. We hope you will once again give us the opportunity to provide that "Service" you should expect in the near future. Respectfully More

Florida, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 22, 2014

We had to attend a funeral north of Montgomery, AL. Stayed here afterwards for one night and headed home the next day. Check in was easy. Front desk staff greeted us very sweetly and gave us a choice of rooms. Also gave us good information on where to eat. Hotel was clean and quiet. Whole hotel is non-smoking - which... More

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Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

Thanks so much for your kind review. We hope to see you again if the need or desire arises. Thanks, More

Baker, Louisiana
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2014

The hotel was in a perfect location. It was really easy using the hotel as a central meeting point. We were able to venture out in all directions and were easily able to find our way back to the hotel. There was plentyof things to do in the area and it was easy to find things to do a little... More

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Donny H, Manager at Courtyard by Marriott Montgomery, responded to this review

Hello, Thanks so much for your kind remarks and we look forward to being of service to you during your next visit to our area. Be blessed, More

Tn.
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed December 16, 2013

Maybe we had the worst room, but it was very worn and not up to Courtyard's cleanliness standards. The were several holes in the drapes. We first thought there were stains on the sheets. When we took a closer look we saw the discoloration was from the sheets being so thin. You could actually see thru them. Check in was... More

Was this review helpful? Yes 1
Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

I truly respect your opinion. We realize the hotel is in need of renovation and it is scheduled for 2014 which will include the new lobby concept as well as rooms. As the manager of the hotel, no one is more concerned than I. We will continue to provide the service that you have come to expect, as well as... More

Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 8, 2013

Great hotel. Close to the interstate. If you have urban fears, or prejudices, this is not for you. This hotel is in an urban part of Montgomery...so no picket fences. But, the staff is knowledgeable. The rooms are immaculate (although it is an older hotel, I couldn't find evidence of wear). And, the showers get HOT!!! So, I was truly... More

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Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

Hello, Thanks so much for your kind review. As I have always stated, if you don't have great service, it doesn't matter what else you have. Look forward to providing that same level of service, if not better,upon your return visit. Thanks for your patronage and knid review! More

Decatur, GA
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 7, 2013

I was traveling with a friend to Montgomery for a workshop, so we only stayed overnight. The room was adequate and bedding very nice. As two women traveling alone, I would have been more comfortable on the 2nd floor as there are patio doors instead of windows. We had a courtyard facing room so it was OK, I really wound... More

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Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

Hello, I truly appreciate your kindness and wonderful review. We always take Customer Service as our number one priority. If we can't take excellent care of our guests, we have nothing left no matter how fantastic the other amenities are. Hope to see you again in the near future. Have a fabulous holiday season, Respectfully More

Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 31, 2013

If you are in town for military duties/events, stay at the Renaissance or Embassy Suites in Downtown Montgomery. The price is very reasonable with a military discount. Plus it's so much closer to the Maxwell AFB We were scheduled to stay here for more nights than what actually happen. My family was approached by a homeless man 3 times on... More

Was this review helpful? Yes 2
Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

I truly apologize for the incident you endurred at my property. This is not a common occurence unfortunately, in the times were are living in, it can happen anywhere. We make every effort to patrol our exterior areas in efforts to avoid this type of issue. Please accept my sincere apology as we hope you will once again return with... More

Clermont, Florida
Top Contributor
229 reviews 229 reviews
60 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed October 22, 2013

I love Courtyard. Just seems like they are built better, which translates to a better stay. You don't hear noise from other rooms, and generally not from highways either. The beds are very comfortable, and the rooms are always nice and clean.

Was this review helpful? Yes
Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

Thanks so much for your kind review. We hope to see you again soon. Have a blessed day! More

Hephzibah, Georgia
1 review
3 of 5 stars Reviewed September 3, 2013

Not the best but very nice. Everything was clean and the staff was SUPER nice. Thanks Stephanie for your great customer service with a smile my three day stay there. You were my first point of contact and first impressions can make or break a place and I must say you made the place a pleasant place to stay. Thanks... More

Was this review helpful? Yes
Donny H, General Manager at Courtyard by Marriott Montgomery, responded to this review

Thanks so much for your kind comments. Stephanie is definitely an asset to my team and I know she will appreciate your feedback. We appreciate you taking the time to express your thoughts. Thanks so much for your patronage, More

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Additional Information about Courtyard by Marriott Montgomery

Also Known As:
Courtyard By Marriott Montgomery Hotel Montgomery
Courtyard By Marriott Montgomery Hotel
Courtyard Montgomery
Montgomery Courtyard
Montgomery Marriott
Address: 5555 Carmichael Road, Montgomery, AL 36117
Phone Number:
Location: United States > Alabama > Montgomery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 73 hotels in Montgomery
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Montgomery 3*
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