We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard by Marriott Montgomery

3.0 of 5 5555 Carmichael Road, Montgomery, AL 36117
Hotel website
Hotel deals
Hotel packages
Special Offer
Stay for Breakfast!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Courtyard by Marriott Montgomery
Professional photos View all
Browse nearby
Courtyard by Marriott Montgomery
Courtyard by Marriott Montgomery
Courtyard by Marriott Montgomery
Write a Review

96 reviews from our community

Traveler rating
    8
    30
    40
    11
    7
See reviews for
30
16
6
25
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Korean first
  • Any
English first
  • All months
    (96)
  • Mar-May only
    (18)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (21)
All months
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Courtyard by Marriott Montgomery during business travel. The front desk attendant was very kind and helpful when I arrived, and my room was spacious and clean. I used the gym as well, and there are plenty of treadmills, an elliptical, a bike, and free weights for your use. They also had towels ready and a water... More 

Was this review helpful? Yes
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Traveler, Thank you so very much for your warm comments. So often the staff's efforts go unnoticed because of the age and/or location of our property. We appreciate you and hope to inspire better things in this community. Have a beautiful day, Akeisha Arnold General Manager More 

Odessa, Florida
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 26, 2014

Family gathering to celebrate 90th b'day. Had arranged for a meeting room in advance. Quoted $150 but they didn't send confirmation and when we arrived they wanted $250. Because we had no alternative, we agreed to pay $200 even though it was their mistake. Two families spent two nights at the hotel. Teenagers running up and down the halls at... More 

Was this review helpful? Yes 1
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Hello Traveler, I hate to hear that you've had a poor experience. Many people call for quotes but we must sign agreements for use of the space to secure it for you. I apologize for any inconvenience or confusion. Thank you, Akeisha Arnold More 

Alpharetta, Georgia
Top Contributor
63 reviews 63 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 19, 2014

This is an average Courtyard that needs to be updated. It was very noisy and we heard what sounded like someone dropping heavy items all night long. There was a nice sized TV in the room, but the bathroom needs some work. The shower was VERY small and we had to clean it out before using it. I probably would... More 

Was this review helpful? Yes 1
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Traveler, Thank you for giving your feedback. We do have an older product, yet we still aim to please. We apologize for not meeting your expectations but we hope that you give us another opportunity to woo you with our outstanding customer service when you're bank in Montgomery, AL. Thank You, Akeisha Arnold General Manager More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 22, 2014 via mobile

I stayed in this hotel on 08/11/2014 while on a business trip to Montgomery. The morning after my stay I noticed three red round lesions on my legs. The next day I noticed the lesions developed a clear center. I suspected that these areas were bed bug bites. One of the bites became infected requiring antibiotics. I complained to the... More 

Was this review helpful? Yes 1
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, I have read your warning and it is very alarming to hear you and your husband's negative experience here at the Courtyard Marriott Montgomery. I apologize that you and your husband endured such events and I could only imagine how upset you are over this. I can not fully understand what took place back then as the property... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 3, 2014

Stayed there while on the road. The staff was friendly and helpful, but the property is old and needs repairs. Two exterior entrance doors did not work and had signs directing elsewhere. I would stay here again because of the personnel and location. Marriott needs to spend some money to fix the place, though.

Was this review helpful? Yes
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, Thank you so very much for your feedback. We appreciate the recognition of our efforts to provide great service. I'm glad to know that you'd be willing to come back as well. We have gotten that door repaired. Guest safety and security is a high priority as is having our product in working condition. With the new ownership,... More 

atlanta
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 11, 2014

It was the first Courtyard which completely didn't match my expectations! Slow and bad service. Rooms were OK. but somehow depressing dark and needed update. Breakfast suppose to be till 10 am and at 9.30 we could 'nt get it . Stay away from this place!

Was this review helpful? Yes 2
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, We appreciate your feedback. I apologize that we are not what you were expecting. Our Courtyard Marriott is has not yet transformed into the newer Bistro style with the more "high tech" look and features at this time. However, we do still strive to offer great customer service along with clean and comfortable rooms. We know that our... More 

Texarkana, Texas
Top Contributor
177 reviews 177 reviews
44 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 19, 2014

Great stay and what made it great was the staff. Some of the friendliest and most courteous hotel staff I have encountered in all my years of travel. Their smiles, kind words, and willingness to serve the customer are commended. Exemplary customer service!

Was this review helpful? Yes 1
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, Thank you for sharing you experience at the Courtyard Marriott Montgomery. Our team really enjoys serving our guests. It truly feels great to have their efforts recognized. I appreciate you very much for you kind remarks. Please come visit us again. Thank you, Akeisha Arnold General Manager More 

New Windsor, New York, United States
2 reviews
4 of 5 stars Reviewed September 19, 2014

I booked my stay at the Courtyard by Marriott in Montgomery last minute because shortly after coming home from a family reunion, a family member passed away. Reservation/Front Desk staff was very accommodating to my needs, giving me the different rate options (I'm AAA, AARP, Military and a Marriott Rewards member) and I got a pretty decent rate for my... More 

Was this review helpful? Yes
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, Thank you for sharing your experiences at the Courtyard Marriott Montgomery. I am delighted to know that our staff was friendly and accommodating. They really do love taking care of our guests. Courtyard by Marriott brands do not offer a free breakfast. Those with the newer lobby have a Bistro and Starbucks. At Courtyard Marriott Montgomery we have... More 

Hendersonville, North Carolina
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 16, 2014

My wife and I were on a 10 day vacation and we stayed at this hotel on our way home. Normally, we stay at the Hampton Inn chain but we were tired and thought this would be an acceptable choice. The rate was acceptable but there we too many negatives. First the pool was not open, the beds were soft,... More 

Was this review helpful? Yes 1
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, Thank you for sharing your experiences at the Courtyard Marriott Montgomery. I apologize that your time spent here left a very poor impression of the Marriott brand of hotels. This hotel has been resently overtaken by a new ownership company, with new management and staff. As a hotel built for the business traveler we have surely made strides... More 

Fredericksburg, Virginia
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 22, 2014

Negatives: NO amenities-shampoo, conditioner, soap, tissues, etc The bath tub looked like the insides of a child's underwear, skid marks and all! The bathroom ceiling had visible mold and mildew sprawled across the span of the bathroom Bath towels were at a minimum-two people shared a towel. Typically a hotel has at least three to four towels There was an... More 

Was this review helpful? Yes
Akeisha A, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, Thank you for sharing your experiences at the Courtyard Marriott Montgomery. I apologize that your time spent here left a very poor impression of the Marriott brand of hotels. This hotel has been resently overtaken by a new ownership company, with new management and staff. As a hotel built for the business traveler we have surely made strides... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard by Marriott Montgomery? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Montgomery

Address: 5555 Carmichael Road, Montgomery, AL 36117
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Montgomery 3*
Number of rooms: 146
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Priceline, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Courtyard by Marriott Montgomery reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Montgomery Hotel Montgomery
Courtyard Montgomery
Montgomery Courtyard
Montgomery Marriott

20 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (2)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay