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Courtyard by Marriott Montgomery

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5555 Carmichael Road, Montgomery, AL 36117
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1 room 1 adult
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Courtyard by Marriott Montgomery
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134 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice but could use some upgrades. The bed was fine but the carpet is a little tired. The wallpaper in the bathroom was starting to peel at the seams. I don't know why anyone puts wallpaper in the bathroom anyway. The walls are a bit thin so I could hear the neighbors when they moved about or talked loudly.

Helpful?
Thank Michael V
moses w, Front Office Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, Thank you kindly for your candid feedback. Your sincere thought will be taken into consideration and shares amoungst our faculty to help enhance our facility. More 

Paw Paw, Michigan
Level Contributor
115 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I were on our way back from a nice vacation in the Florida Keys. We needed a break from driving and being a Marriott Rewards member we stopped here. They have great rates comparable to other places we've stayed but this hotel does need some upgrades which I understand they have in the works. Our room was... More 

Helpful?
Thank Tim F
moses w, Front Office Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Tim F, thank you kindly for your sincere candid feedback and taking time to communicate with us your thoughts. Your thoughts will be shared with our faculty and will be used to advance out property's location. Thank You! More 

Hilton Head
Level Contributor
66 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 1, 2016 via mobile

Clean & neat. Close to good restaurants and close to our route I-85 in Montgomery , Al. The price was "right"" for a good night stay. On line reservation, check-in and check-out. Our room was ready with the light on and the temperature " just right". Breakfast not included but available.

Helpful?
1 Thank Joe F
moses w, Front Office Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Joe, Thank you for taking out the time to review our staff and facility! Your feedback will be shared with the faculty to better this location. More 

Raleigh, North Carolina
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 21, 2015

So most of the reviews will tell you this hotel is old. Guess what it is, on the schedule to be remodeled soon. I stay here every month. There is no bistro yet, just breakfast in the morning. The hotel is very clean, the staff is very friendly. Some people can complain about anything. This hotel will not disappoint you.... More 

Helpful?
1 Thank Camden426
moses w, Front Office Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Camden 426, Thank you so much for sharing with us your thoughts! Your feedback will be shared with the faculty. Thank You! More 

2 reviews
4 of 5 stars Reviewed November 30, 2015

While the Hotel was fine and the Staff very friendly, the booking was a disaster. I was led to believe I was speaking to Marriott. Actually, I was speaking to a third party that charged higher rate. x

Helpful?
Thank LindagailQ
moses w, Front Office Manager at Courtyard by Marriott Montgomery, responded to this review

Dear LindagailQ, I do apologize for the inconvenience. Your feedback will be shared with our faculty for bettering this location. Thanks and come again! More 

Pataskala, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 23, 2015

This is the first time I've stayed at Marriott in several years. The description online states in has lounge, restaurant and gym. No lounge (they sell beer at desk but have no bottle opener), they serve breakfast buffet but no restaurant for later and nothing within walking distance other than Burger King, the gym is closed at 11 pm to... More 

Helpful?
Thank Barb50827
LaTisha S, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest, Thank you for taking the time to communicate to us why our Hotel did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. More 

SD & FL
Level Contributor
67 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 29, 2015 via mobile

I normally don't bother to rate hotels but this one was an incredibly poor example of a good chain. Normally we don't stay at courtyards and now I probably know why. This hotel was old and badly in need of updating and refurbishing. The elevator creeks and you're not sure if you're going to make it up one floor. In... More 

Helpful?
Thank pedotoyman
LaTisha S, General Manager at Courtyard by Marriott Montgomery, responded to this review

Dear Guest Thank you for taking the time to share your recent experience at the Courtyard Montgomery with us. As the cleanliness of our hotel is a key priority, I am very sorry that our exercise room fell short of your expectations. Please rest assured that our housekeeping department add and change towels failthful everyday by the hour. I'm a... More 

Carolina, Puerto Rico
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 29, 2015

The Marriott was an outstanding venue to stay at in Montgomery...the room was great, the bathroom was above average.....the internet service was fast and it was about 20 minutes from the airport...you had to pay for the breakfast but it was good.... they had two newspapers there for everyone and it was a delightful stay in such a historic city....... More 

Helpful?
Thank gary c
moses w, Front Office Manager at Courtyard by Marriott Montgomery, responded to this review

Thank you so much for sharing with us your thoughts about our location. Your feedback will be shared with our faculty. Thanks and come again. More 

Owens Cross Roads, Alabama
Level Contributor
188 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed September 11, 2015

I am a Marriott Elite member and stay at Marriott properties all the time (by the way, "Elite"status means nothing here). This hotel stay was awful. It began at check-in. I paid a little more in my reservation to get the breakfast and "1 glass of beer or soft drinks." When I checked in I asked for a Coke. The... More 

Helpful?
1 Thank HappyDonor
LaTisha S, General Manager at Courtyard by Marriott Montgomery, responded to this review

Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience. We have shared your feedback with... More 

Kingston, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 8, 2015

My wife and I stayed there for two nights and enjoyed the experience. Can't understand the negative reviews. These people must have a champaign taste with a beer budget. I was clean, quiet, and has convient parking .

Helpful?
1 Thank Frank B
moses w, Front Office Manager at Courtyard by Marriott Montgomery, responded to this review

Thank you so much for communicating with us your thoughts. Your feedback will be shared with our faculty for creating a better environment for our guests. Thanks and come again! More 

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