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Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway

Certificate of Excellence
2.5 of 5
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9250 Boyd-Cooper Parkway, Montgomery, AL 36116
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Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway
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Ranked #13 of 73 Hotels in Montgomery
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 5, 2015
NC1000 North Carolina
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123 reviews from our community

Traveler rating
    70
    33
    11
    8
    1
See reviews for
41
20
12
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Carolina
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 5, 2015

Overall the hotel is just fine. Nice people. Nice workout room. A treadmill was broken but there are others. The breakfast was pretty good - though I have to say I can't stand microwaved meat. Anyway, biggest problem is traffic. Atlanta Highway is a busy one and BC Parkway, while it has a light at the highway, backs up considerably.... More 

Was this review helpful? Yes
Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear NC1000, Thank you for allowing us to serve as your host hotel while in Montgomery. I know the traffic can be a bit hectic at times especially since we are near the East Chase Shopping Center and a host of restaurants. However, I do hope you allow us the opportunity to serve you again should your travels bring you... More 

Jackson, tn
Top Contributor
91 reviews 91 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 27, 2015

Although the building is 16 years old, it has had a recent renovation (2013). The room is upscale from traditional HIX to include a very large bathroom. Lobby is nicely appointed as well as the dining room. Has an oversized business area with all the amenities. Staff is efficient and cordial. Multiple fast food outlets close by and an upscale... More 

Was this review helpful? Yes
Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear RobboJackson_tn, It was our pleasure to serve you. I really appreciate you taking the time to let us know how we are doing. We pride ourselves on providing excellent customer service and when we hear from guests such as yourself; we know we have done something right. Thank you for staying with us and we hope to see you... More 

Milledgeville, Georgia
Top Contributor
52 reviews 52 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 2, 2015

Easy off and on the interstate...there is a great restaurant easy walking distance out the side door if this is an interstate stop. I travel through here often enough to know that there is a nice place to stop for a good night's sleep at exit 11.

Was this review helpful? Yes
Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear Michael R, Yes, Great Location and Great Restaurants. Thanks for making our hotel your regular stop during your travels. We really appreciate your business and I am happy we are able to meet your lodging and dining needs. Again, thank you and we hope to see you soon. Sincerely, Ethel Tarver General Manager More 

Enterprise, Alabama
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 29, 2014

This hotel was ok. Nothing fabulous, but was clean and right off the interstate. Problem is, and it's not the hotels problem, problem was TRIPADVISOR says this hotel has a beautiful heated indoor pool, that was the ONLY reason I selected this hotel in the dead of winter traveling with 2 young, very excited children about swimming. Get to the... More 

Was this review helpful? Yes 1
Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear Blondie6745, I am very sorry. Please accept my apology. I certainly understand the disappointment you and your family experienced when finding out we no longer had the indoor heated pool and whirlpool. Certainly, it was not our intention. We have however renovated with a new outdoor saltwater pool for your enjoyment. and hope you get the opportunity to visit... More 

Meridian, Mississippi
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 25, 2014

Stay at this hotel for one night. It is just off I-85 and has very easy access. The hotel seemed to be brand new. Very clean. The bathroom was designed so there was a standup shower with no curtain which I liked. They have a free full breakfast. Staff was very friendly and helpful.

Was this review helpful? Yes
Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear ReadytoTravel51, Thank you for staying with us. I am very glad you enjoyed your stay and that room 414 was met your needs. Please come back to see us when you are in Montgomery. We would love to have you. Sincerely, Ethel Tarver General Manager More 

1 review
4 of 5 stars Reviewed November 27, 2014

We were traveling on our way home from Mobile, hauling a box trailer with a newly purchased rare motorcycle. It was important that we have a room where the trailer would be visible to us and in area that was well lit. Not only were we given such a room, we were given permission to move our vehicle/trailer that evening... More 

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Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear Angie K, It is always a pleasure to hear from valued guests such as yourself. It lets us know how we are doing. Thank you for taking the time to share your guest experience with us. It was truly a pleasure to serve you and we hope to see you again whenever your travels bring you back to the... More 

Anoka, Minnesota
Contributor
15 reviews 15 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 12, 2014

I stayed in the holiday Inn express Nov.11 for one night. I was greeted as a platinum member (this is important to me) and offered points and an upgrade. I appreciate that too. The room was interesting in its design. I am thankful we are not big people because we would not have gotten back to the commode. The open... More 

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Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear Boopy04, Thanks for staying with us. But more importantly, thank you for providing valuable feedback. I was happy to hear your check-in guest experience was an excellent one. I am equally happy that you shared with us things that we need to improve upon. It will help us improve. We do hope to see you again when in the... More 

Windsor, Colorado
Contributor
16 reviews 16 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 10, 2014 via mobile

Stayed while golfing the RTJ trail. Very nice property with a decent breakfast and in a great location. Very close to restaurants and to the golf course. This is an excellent alternative to the RTJ Marriott which is just a couple blocks away. I would definitely stay here again. OKAY work out room. If you like Pro Bass it is... More 

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1 review
5 of 5 stars Reviewed November 3, 2014

I have stayed here 2- 5 days each October for 4 years. Due to the quality of the room, (the staff have always been FANTASTIC!) I was not going to stay there this year, but decided to give it one more chance (with a contingency plan). I was staying 4 nights this time. I have to say when I checked... More 

Was this review helpful? Yes
Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear Linda F, Thank you for being a loyal guest. We really appreciate you staying with us each year and I am very glad you came back this year to experience our NEW and EXCITING changes. Also, I would like to thank you for your valuable feedback as it will only help us to improve as we move towards completing... More 

Montgomery, Alabama, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2014

We were very late check in (after midnight) and very early check out (6 AM) but our room was ready and waiting for us and after 14 hours driving we were definitely ready to fall into bed. Which we did and slept like the dead. When we woke up and went downstairs breakfast had just started so everything was hot... More 

Was this review helpful? Yes
Ethel T, General Manager at Holiday Inn Express Hotel & Suites Montgomery/Boyd Cooper Parkway, responded to this review

Dear Linda M, Thank you for sharing your experience regarding your seemingly short stay with us. It is always good to hear feedback from our valued guests. It truly gives us an insight of how we are doing and areas we need to improve upon. I am very happy you enjoyed your stay with us and please allow us an... More 

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