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Hampton Inn & Suites Montgomery-East Chase

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7651 EastChase Parkway, Montgomery, AL 36117
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1 room 1 guest
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Hampton Inn & Suites Montgomery-East Chase
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475 Reviews from our TripAdvisor Community

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Traveler rating
    363
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    14
    4
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165
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130
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Any
English first
  • All months
    (475)
  • Mar-May only
    (119)
  • Jun-Aug only
    (170)
  • Sep-Nov only
    (102)
  • Dec-Feb only
    (84)
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Birmingham, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The room was clean and staff was so kind and helpful. The front desk person was efficient and helpful. I want to especially brag on Ms. Mona who prepares breakfast. She was so friendly and went out of her way to make sure we had enough to eat and that we were satisfied. She obviously loves her job and that... More 

Was this review helpful? Yes 1
Mobile, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is the best and the accommodations were second to none! We stay here every time we visit our kids who attend college at nearby universities!! You will love it!! It's our hotel of choice!! Great breakfast too!!

Review collected in partnership with Hampton

Was this review helpful? Yes 2
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Terrence M, Thank you so much for being a returning guest and for posting your reviews! To hear you say “second to none” and “hotel of choice” is music to our ears. And the comments about our staff being the best and our great breakfast made us want to dance! Seriously, thank you for all the times you stayed... More 

Baton Rouge, Louisiana
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived quite late so we're very thankful when the staff checked us in quickly. The bed was nice with fluffy pillows. The shower water flow was somehow lacking, I guess because the hotel use a shower head with restricted water flow to conserve water. Breakfast was delicious. We enjoyed our stay here although it was only for one night,... More 

Was this review helpful? Yes 2
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear akaris_mom, Thank you so much for staying with us and for posting your review! Thank you for taking such nice pictures and including them in your review! I am so glad that your check in was quick and efficient! I know after a long day of travel, the last thing anyone needs is complications at check in. I do... More 

Birmingham, Alabama
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I reserved a room for my wife and I, and the room wasn't ready when we arrived on time for check-in. The desk clerk checked and stated it would be around 15 minutes before it would be ready. I was ok with it. However, she surprised me by getting us another room like the one I had reserved, only one... More 

Was this review helpful? Yes 2
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear KenS7, Thank you so much for staying at the Hampton Inn & Suites – EastChase and for posting your review! I love the pictures that you took! With the hot summer we have going on and seeing you guys enjoying the pool made me want to jump in myself! How relaxing! And I loved the smiles on your faces... More 

Alabama, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We're former residents of Montgomery who were back in town for the wedding of a friend. We opted to splurge a little bit and treat ourselves to staying at East Chase, especially since it was only five munutes from the wedding venue. The entire staff was courteous and helpful, and everyone always had a smile on their face. I even... More 

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Katherine O, Thank you so much for staying with us and for taking the time out of your day to post your review! It was great to read about your experience with our staff and especially about the bachelor party being nice enough to ask if they were being too loud! We try our best to accommodate our early... More 

Knoxville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Hampton Inn is in a great upscale location, surrounded by restaurants and shopping. Especially appreciate nearby restaurants when traveling for business. Friendly, helpful staff, clean rooms, nice grounds.

Review collected in partnership with Hampton

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Janis K, Thank you so much for choosing the Hampton Inn & Suites – EastChase and for posting your review! Thank you for mentioning our location which is perfect for any business or leisure traveler. Right next to the Shoppes of EastChase which is a great shopper’s destination and close enough to downtown to be there within 10 minutes.... More 

Allentown, PA
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Some odd things wrong with our room, but it was clean and the staff was super nice. Convenient location to I85. There were plenty of restaurants too choose from within a two minute drive. The pool area was very nice. And it had a standard hotel breakfast that had several options odd beads and pastries and some "eggs"

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear 5MouseFans, Thank you very much for staying with us and for posting your review! We are happy that you found our staff super nice and your room clean! I cannot help but wonder what “odd things” were wrong with your room. If you are so inclined, if you could please reach out to me at (334) 277-1818 or at... More 

MOORESTOWN, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We always stay at a Hamton Inn, from when our son was in college at University of South Carolina - Columbia to whenever...love the complimentary breakfast, service, cleanliness is a must for me. We have never had a problem, with the exception of trying to get a room during football season when they are totally sold out!! Shows you how... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Kathleen C, Thank you for choosing the Hampton Inn – EastChase and for posting your review. From the decor to the guest first focus, Hilton truly has a great product we are proud to be part of that great hotel chain. Yes, during football season our rooms do get booked up rather quickly! We are available 24/7 to help... More 

Tallahassee, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The property was average, room was average (there was some sort of insect in my son's bed); the breakfast was average. The property is in an excellent location, and the staff was fairly courteous; My main complaint was that I called TWICE and asked specifically for adjoining rooms, and I feel that as a Hilton Honors member, adjoining rooms should... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Kenneth T, Thank you for staying with us and posting your review. I also want to thank you for taking the time to speak with me today regarding your recent experience. I cannot fully express my disappointment while reading this review and learning that we let you down and failed to exceed your expectations. Please know that I will... More 

Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Right off the bat let me say most things were good. However, some things we take for granted because they are usually done right, were very wrong, staining my normally high opinion of this logo. The tub, in which the water refused to turn off, was filthy and appeared to have been for some time. Yuk! The bath was thick... More 

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear cdrogers888, Thank you for choosing our Hampton Inn & Suites – EastChase for your recent lodging needs and for taking the time to post your review. I am terribly embarrassed to learn of the problems you faced while staying at our hotel and I assure you that your experience is not the norm at our property. The tub with... More 

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