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Hampton Inn & Suites Montgomery-East Chase

2.5 of 5 7651 EastChase Parkway, Montgomery, AL 36117
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Certificate of Excellence 2014
Hampton Inn & Suites Montgomery-East Chase
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Hampton Inn & Suites Montgomery-East Chase
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380 reviews from our community

Traveler rating
    291
    75
    10
    2
    2
See reviews for
131
62
28
103
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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  • Mar-May only
    (90)
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Colorado Springs, Colorado, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a "must stay" candidate if you are in the area. Immaculate in public areas, up-to-date and well maintained grounds. The little touches are the proof of the management's commitment to providing value for the price paid. Extra care packets in the bathroom lineup of soap and shampoo, well stocked coffee and tea in room or in the... More 

Was this review helpful? Yes
Archdale, North Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I stayed here the week of Halloween, it was one of the best times I have had at a Hampton inn. Ms. Mona, the breakfast host has to be one of the most friendliest people I have ever had the pleasure to meet. If you are ever in the area and need a place to stay this is the place.

Was this review helpful? Yes
Newburgh, IN, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is in a very urban business area. Shopping mall and restaurants around the hotel are excellent and have a great variety. It is nice to have something fun to do in the evening. Hotel staff was very nice and welcoming. Breakfast hostess was a blast! Very nice accommodations.

Review collected in partnership with Hampton

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

As always the Hampton Inn is my favorite hotel. This location is just another excellent choice for spending a few days conducting business away from home. I would not want to stay anywhere else. From the room to the always fresh and clean breakfast area with Miss Mona and her happy attitude...I am ready to face the corporate machine after... More 

Was this review helpful? Yes
Birmingham, Alabama
1 review
1 of 5 stars Reviewed 2 weeks ago

I will never stay at this hotel again and I'll make sure I tell my friends and family to stay anywhere but here. The manager Joseph Holley was smug, rude, disrespectful and unprofessional. I cannot believe I was treated so poorly when checking in.

Was this review helpful? Yes
Ahpgm, Regional Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear 631air, Please accept my sincerest apology for the way you were treated during check in. I was stunned and disappointed that we completely let you down. Please be assured that your experience is unacceptable. If you would be so kind I will be honored to speak with you at your earliest convenience regarding the details of your experience. I... More 

Ardmore, Alabama
Top Contributor
90 reviews 90 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a convenient hotel in a nice area. I stay in Hamptons a lot, and this is a nice ones. The staff is friendly and the rooms are well-maintained. The amenities were typical Hampton. I would recommend this hotel.

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear mwb1266, Thank you for choosing our Hampton Inn & Suites – EastChase for your lodging needs and for your wonderful review. The team and I are happy to learn that you enjoyed our “well-maintained” rooms and “friendly” staff. Thank you again for sharing your experience with other travelers, and we look forward to serving you the next time you... More 

Mobile, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend this hotel to any one traveling through Montgomery, AL. You will not be disappointed! The staff was very professional and courteous! Very close to nice shopping areas and restaurants. When you need various items, the front desk is more than happy to accommodate!

Review collected in partnership with Hampton

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Terrence M, Thank you for choosing our Hampton Inn & Suites – EastChase for your lodging needs and for your very thoughtful review. We are extremely pleased to learn that you would “highly recommend” our hotel to anyone traveling through the Montgomery area. Our entire team is honored to hear your kind words regarding their professionalism and courteousness. Thank... More 

Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is great. Friendly staff, convenient to shopping and looks and feels brand new even though it is 10 years old! I will stay here again when I am back for work. Staff was wonderful and the rooms were in perfect condition.

Review collected in partnership with Hampton

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Thomas P, We really appreciate your kind review and for choosing our Hampton Inn & Suites – EastChase for your recent lodging needs. We are all delighted that you enjoyed our “friendly staff,” “convenient” location and “brand new” appearance. Thank you for sharing your experience with others and we will be honored to serve you on your next trip... More 

New Bern
Contributor
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at this Hampton Inn out of convenience because it was right off of Highway 85. We were so amazed when we got here at how beautiful this Hotel is! The lobby is fabulous and so friendly and helpful. It's spectacularly decorated and welcoming. The front desk clerk, Tory, was so friendly, kind and gentlemanly! We stayed on the... More 

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear rfuller52, Wow! Thank you for such a heart-warming review of hotel, and for choosing our Hampton Inn & Suites – EastChase for your lodging needs. I was extremely delighted to share your comments with Ms. Mona and the entire team and we are happy that you enjoyed your experience with us. Thank you again for sharing your comments with... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice property. Clean and very comfortable. Very hospitable staff. Miss Mona, the breakfast hostess, will know your name before you leave. She introduces herself to everyone and greets you each morning. Great lady. A real sweet heart.

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear DuaneCorcoran, Thank you for your wonderful review of our property. We are all extremely happy you found everything clean and comfortable. Our team is honored by your comments and Ms. Mona is extremely grateful. Thank you for choosing our Hampton Inn & Suites – EastChase for your lodging needs, and we hope to see you again if you return... More 

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Additional Information about Hampton Inn & Suites Montgomery-East Chase

Address: 7651 EastChase Parkway, Montgomery, AL 36117
Phone Number:
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Montgomery-East Chase 2.5*
Number of rooms: 102
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Also Known As:
Hampton Inn & Suites Montgomery-East Chase Hotel Montgomery
Hampton Inn And Suites Montgomery-East Chase
Hampton Inn Montgomery
Montgomery Hampton Inn
Hotel Style:
#1 Romantic Hotel in Montgomery
#1 Family Hotel in Montgomery
#2 Business Hotel in Montgomery

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