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Hampton Inn & Suites Montgomery-East Chase

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7651 EastChase Parkway, Montgomery, AL 36117
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Hampton Inn & Suites Montgomery-East Chase
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Hampton Inn & Suites Montgomery-East Chase
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445 Reviews from our TripAdvisor Community

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Traveler rating
    342
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155
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121
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Atlanta, Georgia, United States
2 reviews
2 of 5 stars Reviewed 1 week ago NEW

Hotel employee changed our reservation for no reason and the hotel was sold out. No one could explain why this could happen. HHonors was no help and we are gold members. We were told that Hilton reservation is only a request!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Toni Reeves I, Thank you so much for your choosing our Hampton Inn & Suites - EastChase and for posting your review. I would also like to thank you for taking the time to speak to me regarding the problems you faced during your check-in. Again, we are all extremely sorry for the inconvenience you and your family endured... More 

sainte marie, illinois
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a studio suite very good size fit 5 people, good breakfast, was ask how was I doing by the cook, hostess, front desk person every one that worked there I think spoke to me which I like. Room was clean, quiet, in a great place if you want to shop and eat lots of things to do. I will... More 

Was this review helpful? Yes 1
talladega, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff are great in all areas. They are accommodating and friendly. Hostess in breakfast area is outstanding. Would stay again when in the area. Location to shopping and restaurants was great. I would recommend this Hampton to others.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hopkinsville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Reservation was inaccurate with type of beds (king vs queens), sink doesn't drain in bathroom, bed and carpet needs to be replaced, housekeeping likes to use way too much lysol or some offensively smelling cleaning spray.

Review collected in partnership with Hampton

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Michael L, I would like to thank you for taking the time to fill out a response survey about your recent stay with us at our Hampton Inn & Suites - EastChase. I really appreciate your feedback about how we are doing as it helps us improve all of our guests' experiences. It appears that we did not exceed... More 

Madison, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall a pleasant experience. Great location and staff does a good job to make sure your needs are taken care of. Attendant in breakfast area was very helpful and nice. Sorry I forgot her name, but her smile and great attitude got my day off to a great start!

Review collected in partnership with Hampton

Was this review helpful? Yes
Houston, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Use this as a halfway point for driving to and from family. The hotel is an affordable choice in a great location. The East Chase area of Montgomery has a mall and many restaurants available. Hamptons also offer free breakfasts and the staff at this hotel is great from the front desk to the lady that runs the breakfast.

Review collected in partnership with Hampton

Was this review helpful? Yes
Greenville, South Carolina
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, comfortable Hampton with a newer theme. Not brand new or just remodeled, but NOT dated. Friendly staff. Couple of treadmills, a recumbent bike, full set of weights and bench. Weighted ball set, inflatable workout ball, mats and a reasonable amount of space make for better than most workout compared to other Hamptons. Excellent location within walking distance to a... More 

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear hblessons, Thank you for staying with us and posting your review! I am glad that you got to use our workout facilities and enjoyed it enough to post about it. Thank you for mentioning our putting green which is a popular amenity at our location. Your recommendations and adding us to your favorites is the best compliment we could... More 

Pensacola, Florida
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay at this property quite a bit.Rooms are clean and fresh.All rooms have direct Tv which is a plus.Breakfast is very good and it is always presented rarly before the published time,which is also a plus for busines travelers. Staff is always friendly and courteous.On this particular stay Jarvay Robertson at the front desk handled changing a room for... More 

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear alanporter41, Thank you so much for staying with us and for posting your review! To highly recommend our property is the best compliment we can get and thank you for that. Thank you for the nice words about our staff and amenities! The staff are always thrilled when they are mentioned by name as someone who made a difference... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had an awesome stay at this Hampton Inn. Helen welcomed us professionally and personally making us feel comfortable! Mona did an incredible job with breakfast and made us feel right at home! Really enjoyed our stay and hope to return soon! The room was perfect! Thank you 😊!!!

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear 1122rsb, Thank you so much for choosing the Hampton Inn & Suites – EastChase for your lodging needs and for posting your review! Thank you for the nice compliments to our staff and rooms. We really enjoyed you staying with us and hope to see you again soon! Warmest Regards, Joseph Holley General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Clean rooms, great service and fantastic breakfast. Most notable is the service at the free breakfast provided. Mona, our waiter proved that southern hospitality is still alive and well! Also the rooms all have complimentary wifi.

Was this review helpful? Yes
eastchasehotel, General Manager at Hampton Inn & Suites Montgomery-East Chase, responded to this review

Dear Andyjod, Thank you so much for staying with us and for posting your review! Thank you for noticing some of our great amenities and the special mention of our breakfast service and Ms. Mona! We hope to see you again shortly and have a pleasant day! Warmest Regards, Joseph Holley General Manager More 

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