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All 72 Montgomery hotels

Holiday Inn Express Montgomery

2.5 of 5 Hotel   |   4273 Troy Highway, Montgomery, AL 36116
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78%
Ranked #9 of 72 hotels in Montgomery
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Michael_Smith12 Chicago, Illinois
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100 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 1/2 weeks, and enjoyed the whole stay. The hotel is pretty new, and it's in great shape and kept very clean. The staff was always friendly and treated us well. Breakfast was fresh and plenty of everything. Room was large and comfortable, and housekeeping did a great job. Will stay here again the next time, nothing... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed there for 6 days due to a softball trip. Everyone who worked there was friendly and helpful. The breakfast was always well stocked, the rooms were well maintained the water temps and pressure was great. We were delightfully impressed with our stay.

Was this review helpful? Yes 1
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

We really enjoyed having you all hear with us. We look forward to the softball tournaments because everyone seem to enjoy themselves regardless if they win or lose. Thank you for taking the tome to tell us about your stay. We are so please to know that it was an enjoyable stay. We look forward to seeing you again next... More

Baton Rouge, Louisiana
1 review
4 of 5 stars Reviewed 4 weeks ago

The location didn't seem like anything to write home about, but if you're just looking for a nice place to rest your head, I don't think you'd go wrong here. The room was spacious and clean, the bathroom was nice, the hotel itself was quiet, and all the staff members who I dealt with were very friendly and polite. Check-in... More

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Nashville, Tennessee
Top Contributor
62 reviews 62 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 28, 2014

Good: Our welcome and check in was seamless and polite. Housekeeping was so quiet in the morning, I actually got to sleep in! The bed was really comfortable. Upon mentioning the issues below upon check out, I received a wonderfully proactive response. The front desk clerk wrote everything down and even tried to give us a discount on our room... More

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Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you so much for taking the time to let us know about your hotel experience with us. Thank you for the very helpful feedback. I apologize again for the issues you encountered. I also appreciate you recognizing that we do take guest complaints seriously and that do evrything in our power to make it right. We try to encourage... More

Acton, Mass.
Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 27, 2014

This was our last IHG hotel on a week-long road road trip. Location was south of nowhere. Very nice although way too busy front desk staff, hotel in the midst of what looks to be a welcome remodel. There were five in our party -- not an easy fit as we travel. We ended up in a one-room, two-king option... More

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Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for your feedback regarding your recent stay with us. On behalf of our team I sincerely apologize for your experience. Excellent guest service is our goal, and I am so sorry that we dropped the ball. We have counseled all housekeeping staff concerning mattress pads and making sure the linen for the pullout sofa is available in the... More

Montgomery, Alabama
2 reviews
5 of 5 stars Reviewed July 21, 2014

I stayed here on Saturday night and it was absolutelly great. The young lady that checked me in that early evening was very polite and check in went very smoothly. The bed was great, the room was huge( it was handicapped room), everything was clean and comfortable. I actually didn't want to leave. I would highly recommand this hotel!!

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for the great compliments. We are pleased that you have taken the time to let us know about your great stay with us. It is guest such as yourself that make us feel good about what we do here; which to do our best to provide high quality service to our guest. Once again thank you and we... More

1 review
5 of 5 stars Reviewed July 20, 2014

This was just a quick stop for an over night stay. Very neat & clean. I felt very comfortable. Although no bed will ever compare to my cloud the King size bed was very comfortable and clean. I would definitely stay here again.

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for taking the time to tell us about your satisfactory stay. We are please to know we met your accommodation needs. please come back to see us the next time you are in Montgomery. we will be waiting for you. Thank you More

Spartanburg, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 18, 2014

There were multiple hotels to choice from off this exit but this one is extremely worth the experience. The staff is amazing and the rooms are worth every penny. Some of the perks include wonderful free breakfast options, indoor pool, great tv channels (the ones that you wish you had when you aren't at home), free wifi, fitness center and... More

Was this review helpful? Yes 1
Pensacola, Florida
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

We had a great stay at this hotel. The manager, Linda, is very professional and curtious and it shows in her staff. Everyone we encountered strived to do their best to make our stay as comfortable as possible. They take their no smoking policy seriously, which is great for someone that is allergic to cigarette smoke like me. The breakfast... More

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for your great compliments. On behalf of our team I thank you taking the time to let us know about your stay. It great to know that the training and hard work is paying off. we strive to live up to IHG's goal for the HI brand to "Make great hotels that guest love". I believe that happens... More

1 review
5 of 5 stars Reviewed July 16, 2014 via mobile

Everone we have dealt with has just been super nice and service oriented. Just as bad stuff rolls downhill so doesn't good stuff. The manager is a super lady and that is reflected in her staff. I have not stayed in a Holiday inn or express in years and I am truly lmpressed. I travel a lot and will try... More

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

We appreciate the great compliment so very much. We believe that our guest deserve great service and that is what we strive for. Thank you for choosing us and giving us the opportunity to provide that service to you. We look forward to seeing you on your next visit, Sincerely, Linda Van Diver More

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Additional Information about Holiday Inn Express Montgomery

Address: 4273 Troy Highway, Montgomery, AL 36116
Phone Number:
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Montgomery 2.5*
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Also Known As:
Holiday Inn Express Montgomery Hotel Montgomery
Holiday Inn Montgomery

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#10 Romantic Hotel in Montgomery
Hotel Class
Official Description (provided by the hotel)
Montgomery's first Holiday Inn Express Hotel & Suites invites you to "Stay Smart" Conveniently located on Hwy 231. It's a great stop for roadtrippers, business travelers and anyone who values a comfortable stay, in a clean environment and with a great staff. Malls, Restaurants and Montgomery's main activities are within few minutes. This facility offers 59 spacious guest rooms including specialty suites with amenities such as mini fridges, microwaves, coffee makers and sofa beds. Handicap accessible rooms available with a roll-in-shower or bath tub with a swing down bench, non-smoking or smoking.Hotel guests enjoy a delicious complimentary breakfast bar beginning at 6:00 AM until 9:00 AM (featuring fresh, hot cinnamon rolls, assorted breads, fresh fruit, whole grain cereals, pastries, muffins, milk, juice, sausage patties, biscuits & gravy, and so much more!!!) Lobby coffee is available after breakfast hours and complimentary coffee or tea is available for guest rooms 24 hours a day.All of our rooms have spacious work areas, 2-line speaker phones with data ports, voice mail, and free high speed Internet access. Maintain your fitness routine in our on-site cardiovascular fitness facility or soak away your troubles in a Jacuzzi tub suite. We also have a conference room with 65 seats, and a board room with 12 seats.'Stay Smart with us.' ... more   less 
Number of rooms
59

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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