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All 72 Montgomery hotels

Holiday Inn Express Montgomery

2.5 of 5 Hotel   |   4273 Troy Highway, Montgomery, AL 36116
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Ranked #10 of 72 Hotels in Montgomery
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Murhelen M Auburn, Alabama, United States
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103 reviews from our community

Traveler rating
    54
    26
    11
    6
    6
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33
20
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auburn, Alabama, United States
2 reviews
5 of 5 stars Reviewed yesterday NEW

We came to this hotel for a couples outing and our stay was absolutely wonderful. The hotel is completely remodeled. The pictures need to be updated because it is way more beautiful in person. Patrick was great at getting us taken care of and helped me with accessing the internet without hesitation. We were even given the room we had... More

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed there one night, hotel was very clean and nice. Fast check in and out and very friendly. Even lost an item and the breakfast staff had put it at the front desk for us. Food was great. Would stay again.

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Montgomery, Texas, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The receptionists were very eager to help and give assistance in every respect. Rooms were spacious, clean and well organized. Inside swimming pool, breakfast with a good variety of choices. Easily accessible to motorway, restaurants, gas stations, etc

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 1/2 weeks, and enjoyed the whole stay. The hotel is pretty new, and it's in great shape and kept very clean. The staff was always friendly and treated us well. Breakfast was fresh and plenty of everything. Room was large and comfortable, and housekeeping did a great job. Will stay here again the next time, nothing... More

Was this review helpful? Yes 1
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

I know 2 1/2 weeks is a long time to be away from love ones and friends. I hope that we were able to make this your home away from home for that period of time. We are here for you should you ever need to come back. You were with us long enough for us to consider you family... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 5, 2014

We stayed there for 6 days due to a softball trip. Everyone who worked there was friendly and helpful. The breakfast was always well stocked, the rooms were well maintained the water temps and pressure was great. We were delightfully impressed with our stay.

Was this review helpful? Yes 2
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

We really enjoyed having you all hear with us. We look forward to the softball tournaments because everyone seem to enjoy themselves regardless if they win or lose. Thank you for taking the tome to tell us about your stay. We are so please to know that it was an enjoyable stay. We look forward to seeing you again next... More

Baton Rouge, Louisiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 30, 2014

The location didn't seem like anything to write home about, but if you're just looking for a nice place to rest your head, I don't think you'd go wrong here. The room was spacious and clean, the bathroom was nice, the hotel itself was quiet, and all the staff members who I dealt with were very friendly and polite. Check-in... More

Was this review helpful? Yes 2
Nashville, Tennessee
Top Contributor
70 reviews 70 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 28, 2014

Good: Our welcome and check in was seamless and polite. Housekeeping was so quiet in the morning, I actually got to sleep in! The bed was really comfortable. Upon mentioning the issues below upon check out, I received a wonderfully proactive response. The front desk clerk wrote everything down and even tried to give us a discount on our room... More

Was this review helpful? Yes 2
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you so much for taking the time to let us know about your hotel experience with us. Thank you for the very helpful feedback. I apologize again for the issues you encountered. I also appreciate you recognizing that we do take guest complaints seriously and that do evrything in our power to make it right. We try to encourage... More

Acton, Mass.
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 27, 2014

This was our last IHG hotel on a week-long road road trip. Location was south of nowhere. Very nice although way too busy front desk staff, hotel in the midst of what looks to be a welcome remodel. There were five in our party -- not an easy fit as we travel. We ended up in a one-room, two-king option... More

Was this review helpful? Yes 2
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for your feedback regarding your recent stay with us. On behalf of our team I sincerely apologize for your experience. Excellent guest service is our goal, and I am so sorry that we dropped the ball. We have counseled all housekeeping staff concerning mattress pads and making sure the linen for the pullout sofa is available in the... More

Montgomery, Alabama
2 reviews
5 of 5 stars Reviewed July 21, 2014

I stayed here on Saturday night and it was absolutelly great. The young lady that checked me in that early evening was very polite and check in went very smoothly. The bed was great, the room was huge( it was handicapped room), everything was clean and comfortable. I actually didn't want to leave. I would highly recommand this hotel!!

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for the great compliments. We are pleased that you have taken the time to let us know about your great stay with us. It is guest such as yourself that make us feel good about what we do here; which to do our best to provide high quality service to our guest. Once again thank you and we... More

1 review
5 of 5 stars Reviewed July 20, 2014

This was just a quick stop for an over night stay. Very neat & clean. I felt very comfortable. Although no bed will ever compare to my cloud the King size bed was very comfortable and clean. I would definitely stay here again.

Was this review helpful? Yes
Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for taking the time to tell us about your satisfactory stay. We are please to know we met your accommodation needs. please come back to see us the next time you are in Montgomery. we will be waiting for you. Thank you More

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Additional Information about Holiday Inn Express Montgomery

Address: 4273 Troy Highway, Montgomery, AL 36116
Phone Number:
Location: United States > Alabama > Montgomery
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Montgomery 2.5*
Number of rooms: 59
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Also Known As:
Holiday Inn Express Montgomery Hotel Montgomery
Holiday Inn Montgomery

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