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Holiday Inn Express Montgomery

Certificate of Excellence
4273 Troy Highway, Montgomery, AL 36116
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Best prices for: 1 room 1 guest
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Holiday Inn Express Montgomery
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Holiday Inn Express Montgomery
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116 reviews from our community

Traveler rating
    60
    29
    15
    6
    6
See reviews for
36
24
8
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (116)
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    (25)
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    (39)
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    (32)
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    (20)
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1 review
5 of 5 stars Reviewed February 14, 2015

New hotel. Clean as expected being new. Employees very friendly and helpful. If they go up in price to $$$ then personally I would recommend the Embassy Suites downtown. But as long as they keep their prices down they should do well.

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Indianapolis, Indiana
Top Contributor
52 reviews 52 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 5, 2015

We stayed at the Holiday Inn Express at this address in late January 2015 on our way to visit family and friends in Florida. We were booked to stay again on our return to Indy 2 weeks later in early Feb. When we arrived for the return visit, we learned it was no longer a Holiday Inn Express (all the... More 

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Fort Walton Beach, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

A very large room and a supersize bath that were clean and well cared for by a cheerful staff. Breakfast was surprisingly good with a selection that included omelets, biscuits and gravy, and a machine that made two pancakes at the touch of a button.

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Roseville, California
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 26, 2014

We checked in for a five day stay with a very tricky reservation mess of some nights paid for with points and some with dollars. On paper, this meant checking in and out each day and possibly moving rooms. Tracy and Curtis at the front desk were not going to let that happen. Beyond Southern hospitality, they provided top line... More 

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Jacksonville, Florida
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 17, 2014

I have never stayed in a Holiday Inn Express that wasn't clean and comfortable and this inn is a good example of this well managed chain. Its good at what it does, but not particularly interesting.There aren't many motels between this southern part of Montgomery and Troy, so if you want to get through Montgomery but not go all the... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 10, 2014

Overall the neighborhood is below average - nothing nearby. Dining is a drive down the road. Hotel was slightly above average - internet was out the night I was there which put a business travel behind schedule. Breakfast was OK - free is good. Overall fair hotel in a weird area - pricing was good - probably will not be... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Montgomery, responded to this review

Dear Bryan S, Thank you for your recent stay and leaving us feedback. I am elated to hear you like the breakfast that was served as well as the hotel rates. However, I am sorry you were not fully satisfied with the internet service received and regret you found our location inconvenient for your travel needs. Your feedback has been... More 

Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 3, 2014

Holiday Inn Express is my favorite hotel in the IHG brand. The room was clean. The bed was comfortable. The staff was polite and professional. I was not wild about the location of the hotel but overall i felt safe. The breakfast was good and the workout room was adequate. If you want to lift weights, there are only two... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Montgomery, responded to this review

Dear OKtravler21, Your taking some time out of your busy day and your continuous patronage to our brand and hotel is much appreciated. I am elated to see your generous 4 star rating for the service you have experienced in our hotel and for the sleep quality you have had during your stay. To see and read kind words from... More 

New York City, New York
Senior Contributor
47 reviews 47 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 29, 2014

In the interest of full disclosure, I have to say that I do not like to stay in this type of accommodation, and the most that can be said for the Holiday Inn Express brand is that it is an inexpensive place to stay for people on the run who need to sleep somewhere. There is nothing about a Holiday... More 

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Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for taking the time to tell us about your stay. It is obvious that you do not care for the HIE brand but you also made it quite clear that we are better than the rest despite the location. Thank you for the compliment. The majority of HIE brand are exceptional in service and accommodations. Please do not... More 

Oklahoma City, Oklahoma
2 reviews
4 of 5 stars Reviewed November 29, 2014

We enjoyed our stay here during Thanksgiving. It was easy to find. The apartment neighborhood behind it is good for a short walk outdoors without crossing the highway. The fitness center was disappointing -- only two 10-pound dumbbells instead of the promised full set of weight lifting equipment. However, the cardio machines were in good working order. It was hard... More 

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Linda V, General Manager at Holiday Inn Express Montgomery, responded to this review

Thank you for taking the time to let us know bout your stay. I do apologize for not meeting your expectation of the fitness center. We will definitely work on getting the weights needed for the fitness center. We appreciate you staying with us and the great things you said about us. I hope when you return we will have... More 

Forest Park
2 reviews
5 of 5 stars Reviewed October 23, 2014

Located right at expressway; Curtis & staff were very customer oriented. I requested and received an earlier check-in. Breakfast was sufficient and delicious. I will stay here again and will also recommend it to others.

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